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Help, sporadic internet access
I apologize in advance for the length of this post...
I've been battling spyware & hijackers. I cleared lots of spyware from my home computer (Home XP) over the weekend using spybot & semantec. Thereafter, I could access the internet, the other users (really angry daughters) would get "file not found" when using both IE and Netscape. So, I did a system restore to last Friday. We all had internet access, but all the bad stuff was back on the machine. So, I undid the system restore and then no one had internet access. All I would see was file not found. So, I spent an hour on the phone with our DSL tech support. They had me enter a static IP address, which got me internet access, but still file not found for all other users. I downloaded ad aware and hyjack this and ran them both. But, same problem. So, tech support recommended a reinstall of the OS. I reinstalled last night and... same problem: no internet access for anyone. When I entered the static IP address, I had internet, but no other users do. Any suggestions?? My daughters are threatening my life if they don't get internet access soon! |
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