blaster worm infection

I am using Windows XP and haven't a clue as to what to
do - people tell me this worm will 'eat' all my programs -
please help! I am a novice with the computer - have
enabled the firewall, and ran Norton antivirus, which
tells me the virus is in the computer - pls, pls, pls,
help! thank you - I do appreciate it.

Nancy;
You most likely have a worm W32.Blaster.Worm
DISCONNECT the subject computer from any network IMMEDIATELY.

Install or enable a firewall IMMEDIATELY:
http://support.microsoft.com/?kbid=283673

VERY IMPORTANT to follow ALL steps, closing ports or installing the
patch is NOT enough.
Download the patch and regedit referenced in the article below.
You may need to do this at an uninfected computer and burn to CD or
save on floppies.
Each file is small enough to fit on a floppy.

Follow this to clean and protect your computer:
http://www.kellys-korner-xp.com/xp_qr.htm#rpc

After this is resolved prevent similar occurrences by installing ALL
Critical Updates from Windows Update.
Keep antivirus up to date and run at least weekly.
Install or enable a firewall.

--
Jupiter Jones [MVP]
An easier way to read newsgroup messages:
http://www.microsoft.com/windowsxp/p...oups/setup.asp
http://dts-l.org/index.html


"nancy" wrote in message
...
I am using Windows XP and haven't a clue as to what to
do - people tell me this worm will 'eat' all my programs -
please help! I am a novice with the computer - have
enabled the firewall, and ran Norton antivirus, which
tells me the virus is in the computer - pls, pls, pls,
help! thank you - I do appreciate it.