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#16
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Missing DVD-RW Drive (E:)
Hi Edna
glad to be of help! The solution offered by Peter Foldes requires some confidence into going into the registry and fixing the issue there. My solution is the easiest and quickest - it forces XP to recognise the drive again. My DVD rewriter has a 40 (39effective pins) male IDE connector panel situated roughly in the middle. Next door to it is the power connection (4 pins) to which a white female socket with black/red/yelow wires attached must be connected to. There should be 2 separate cables that attach to the back of your DVD writer. You need to follow my instructions in regard to shutting down the PC cos if you try and 'hot plug' the device, this can cause system corruption and force the PC to shutdown and makes it do a CHKDSK- I know from bitter experience trying to shortcut the process.! "Edna" wrote in message ... Kandinsky63, Your instructions were superb! I didn't follow them exactly inasmuch as I didn't Shut Down and Booted up between unplugging and replugging. Not a decision just that I carelessly forgot to do so. I was mad at myself while waiting to get into Windows thinking the purpose for doing so was to get the "Add New Hardware" window. You said there should be a Power AND IDE connection. There's only ONE plug visible w a Red and a Yellow cable with four holes. I checked carefully but likely due to an inferior flashlight, I failed to see a Power connection. This Drive sits at the top of the box so it could come from the Drive underneath and into the bottom?? Hmm NOW thinking - I bet that one plug with two cables is both IDE and Power. Pls confirm. Ronaldo, Thx to u, I successfully used a super small screwdriver to loosen the snick of a seal that appeared to have formed. The Slider then worked. Re the Add New Hardware feature. Mine does list the DVD Drives but as it was a surprise to me to discover tonight there was such a program, I hadn't tried it. Great find! LOL Thx for this! Anna, Yes the Drive used to show up and I know it was functional when I purchased it. You asked: "What happens when you activate the power button on the optical drive? It opens and closes the drawer without any problem?" Anna, I panicked when I discovered it didn't open and close. Unbelievable I had failed to try it prior to Posting. Anna your Post was Excellent. Thx so much for your effort. This part Ann I have no clue how to: "And check the jumper setting on the drive to ensure it's properly jumpered." I'll Google this and find out. Must be correct though as it's working now. I purchased all the components myself (not my orginal intention) and had a Shop assemble it for me. Following all my software/backups installations the C Drive "Fell" out of the casing. I'll not rely on anyone other than Dell in the future. What I did: I powered off, disconnected the one plug, plugged it in again, stood back and admired my work, Powered on expecting to see the 'Add New Hardware Window" but it didn't appear. Disillusioned I opened WExpl. To my utter amazement there was my missing DVD Drive (E and it's visible in Device Mgr and in Tweakui Drives void of a red question mark. I tried a CD and found it perfectly functional! T'was the first time the Computer Gods smiled down on this hopeless Tech Wretch! To others this seems a simple procedure. To me it was a traumatic experience but ... now that I've actually had my hands in there, I won't be so reluctant to try again. Thx to ALL that contributed. Your response is truly appreciated. I don't know what I would have done - called a Tech I guess at a cost of likely $100. Either that or just leave it inoperative. I no longer recall the purpose I thought was important to have two DVD Drives. ... Edna PS What is the correct way to post a Reply? At the top or at the bottom of the Post you are responding to? I see both procedures used. I think I prefer at the top therefore making it unnecessary to scroll to the bottom of numerous Posts. "Ronaldo" wrote: What can I say?... i'm only human... I should have read slower and not miss a word, but saw she mentioned the device "question mark" so immediately assumed it was in the Device Manager... ----------------------------------------- "Walt Thatcher" wrote in message news "Ronaldo" wrote: Read ALL the messages and check the TIME for each one... Umm... looks as if you needed to have read all of THE message that you replied to (the OP's message). ----------------------------------- "Hank J." wrote in message . .. On Sat, 6 Dec 2008 10:56:00 -0800, "Ronaldo" wrote: Right click on My PC\Manage\Device Manager\rignt click on the CD/DVD Drive, The one THAT DOESN'T SHOW ANYWHERE?? and select "Uninstall", next right click on the computer name (on top of the devices list) and click on Search for New Hardware... waith for the system message that the Drive has been installed. ---------------------------------------- "Edna" escribió en el mensaje ... One of two NEC DVD-RW Drives (E & F) the (E No Longer shows up in WExplorer or Device Mgr. In Tweakui, My Computer, Drives, it's checked but has a Red Question Mark. In Computer Mgmt\Storage\Libraries - and - under Disk Mgmt - Only one NEC DVD_RW appears. In Event Viewer\System - Very few errors and none of importance. I doubt I've ever used it so I'm not aware how long it's been missing. Other than installing a Toshiba External HD (G a cpl months ago nothing has changed not even new software. I tried Kelli's Registry entry but that was unsuccessful. Any suggestions would be appreciated. |
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