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lost all internet access but had connection
I have had this problem twice now. The first time I still
had internet connection and used the steps as you recommended and was able to access msn messenger and hotmail again. Last night while using msn messenger iI lost all internet connection, including on the computer set up to MS wireless broadband network. I reset the base station and got internet connection on the base station computer again. Then I had to repeat all the steps again to get access to messenger and hotmail again. I am also getting messages about Active X controls. I am wondering if this has something to do with my wireless broadband connection as when I originally tried to install it I had a lot of difficulty and had to do it with a support/research member of MS. We had to by-pass firewall connected to ISP (I think this was the problem). I have had this problem twice now within the last 8 days and am concerned as both computers lost connection (showed I was connected, but kept getting message "page cannot be displayed" - this also was reeived when I tried to change password in net passport). Went through several processes including, rebooting several times, used Windows system restore, broadband network utility - enable/disable firewall, pc doctor scans, etc.) I am extemeley frustrated and annoyed at this point and don't understand why this keeps happening! I hope you can help...please!!! In the event that this happens again and I cannot access above hotmail address, please try alternate e-mail . Thank you in advance for your cooperation and consideration. |
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