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#1
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Cannot Delete Messages
I think it may have had something to do with my Norton, as I had just
finished installing a bunch of updates, but had not rebooted yet, and then when I tried deleteing some messages from my "Sent" folder, my computer froze. I was forced to shut down improperly. I am unable to delete ANY messages at all from my Inbox, or from my Spam Folder. I cannot drag and drop them either. I CAN move them from my Inbox and Norton Spam Folder to another folder though as long as it is not a delete folder. It is like my delete button just plainly doesn't work, andf I cannot use the delete folder either. I would like to try and uninstall my Norton Internet Security, but I am scared if I do, it will completely leave my computer, and since I renewed my subscription online from an earlier version, I have no disc or anything, and don't want to get myself lost without the protection. |
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#2
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Cannot Delete Messages
I should also have mentioned I am running XP and Outlook Express 6. I have
even tried System Restore twice and it won't even do that. "Mona" wrote: I think it may have had something to do with my Norton, as I had just finished installing a bunch of updates, but had not rebooted yet, and then when I tried deleteing some messages from my "Sent" folder, my computer froze. I was forced to shut down improperly. I am unable to delete ANY messages at all from my Inbox, or from my Spam Folder. I cannot drag and drop them either. I CAN move them from my Inbox and Norton Spam Folder to another folder though as long as it is not a delete folder. It is like my delete button just plainly doesn't work, andf I cannot use the delete folder either. I would like to try and uninstall my Norton Internet Security, but I am scared if I do, it will completely leave my computer, and since I renewed my subscription online from an earlier version, I have no disc or anything, and don't want to get myself lost without the protection. |
#3
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Cannot Delete Messages
"Mona" wrote in message
... I should also have mentioned I am running XP and Outlook Express 6. I have even tried System Restore twice and it won't even do that. "Mona" wrote: I think it may have had something to do with my Norton, as I had just finished installing a bunch of updates, but had not rebooted yet, and then when I tried deleteing some messages from my "Sent" folder, my computer froze. I was forced to shut down improperly. I am unable to delete ANY messages at all from my Inbox, or from my Spam Folder. I cannot drag and drop them either. I CAN move them from my Inbox and Norton Spam Folder to another folder though as long as it is not a delete folder. It is like my delete button just plainly doesn't work, andf I cannot use the delete folder either. I would like to try and uninstall my Norton Internet Security, but I am scared if I do, it will completely leave my computer, and since I renewed my subscription online from an earlier version, I have no disc or anything, and don't want to get myself lost without the protection. Email scanning should be turned off in any anti-virus. Also exclude EML files from the scan. It provides no protection not provided by the regular resident protection. Besides that, McAfee and Norton are not compatible with Windows Mail or Outlook Express and should be uninstalled. AVG from Grisoft and Avast are free. -- Frank Saunders, MS-MVP OE/WM http://www.fjsmjs.com |
#4
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Cannot Delete Messages
I don't understand your statement, I use Norton Anti-Virus and it scans my
email incoming and outgoing (Outlook Express). It also has worm protection which I have seen it stop some threats. "Frank Saunders, MS-MVP OE/WM" wrote in message ... "Mona" wrote in message ... I should also have mentioned I am running XP and Outlook Express 6. I have even tried System Restore twice and it won't even do that. "Mona" wrote: I think it may have had something to do with my Norton, as I had just finished installing a bunch of updates, but had not rebooted yet, and then when I tried deleteing some messages from my "Sent" folder, my computer froze. I was forced to shut down improperly. I am unable to delete ANY messages at all from my Inbox, or from my Spam Folder. I cannot drag and drop them either. I CAN move them from my Inbox and Norton Spam Folder to another folder though as long as it is not a delete folder. It is like my delete button just plainly doesn't work, andf I cannot use the delete folder either. I would like to try and uninstall my Norton Internet Security, but I am scared if I do, it will completely leave my computer, and since I renewed my subscription online from an earlier version, I have no disc or anything, and don't want to get myself lost without the protection. Email scanning should be turned off in any anti-virus. Also exclude EML files from the scan. It provides no protection not provided by the regular resident protection. Besides that, McAfee and Norton are not compatible with Windows Mail or Outlook Express and should be uninstalled. AVG from Grisoft and Avast are free. -- Frank Saunders, MS-MVP OE/WM http://www.fjsmjs.com |
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