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Skype Issue, Cause Theory



 
 
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  #1  
Old December 21st 18, 05:10 PM posted to alt.windows7.general
No_Name
external usenet poster
 
Posts: 326
Default Skype Issue, Cause Theory

Hi,

Not long ago, I installed Skype on my Wife's Windows 7 laptop.
I created a Skype account for her. There was NO problems launching
Skype on her laptop.

Recently, I downloaded from Google Play, Skype onto her Samsung
Galaxy tablet. I also created an account on her tablet's Skype using the very
same account information as her laptop. At first, all seemed ok. The next
day, when she launched Skype on her tablet, an error message appeared,
along with a web site address to visit. I went to that web site,
"account.live.com" and a message indicated that her account was
blocked due to suspicious activity (not exact words). I entered a
telephone number in a slot to received a code number (text message).
This number, when I entered it, unblocked her account. Now she can
use Skype again on her laptop (original Skype account created).
I removed Skype from her tablet for now so she has only ONE device
with Skype (her account).

I did NOT find the cause for this issue via Google search using a
limited amount of time.

THEROY FOR THIS ISSUE:

When I first created her Skype account on her laptop, not only
was her login information recorded, but the device she was using
was also recorded.

Later, when I created her Skype account on her tablet with the exact same
login information, the device information was also recorded. Then when
she tried to use Skype on her tablet, a different device, this may have
raised a flag that triggered her account to be blocked?

If you know otherwise, please let me know.

Thank You in advance, John




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  #2  
Old December 21st 18, 06:37 PM posted to alt.windows7.general
Ken[_8_]
external usenet poster
 
Posts: 166
Default Skype Issue, Cause Theory

wrote:
Hi,

Not long ago, I installed Skype on my Wife's Windows 7 laptop.
I created a Skype account for her. There was NO problems launching
Skype on her laptop.

Recently, I downloaded from Google Play, Skype onto her Samsung
Galaxy tablet. I also created an account on her tablet's Skype using the very
same account information as her laptop. At first, all seemed ok. The next
day, when she launched Skype on her tablet, an error message appeared,
along with a web site address to visit. I went to that web site,
"account.live.com" and a message indicated that her account was
blocked due to suspicious activity (not exact words). I entered a
telephone number in a slot to received a code number (text message).
This number, when I entered it, unblocked her account. Now she can
use Skype again on her laptop (original Skype account created).
I removed Skype from her tablet for now so she has only ONE device
with Skype (her account).

I did NOT find the cause for this issue via Google search using a
limited amount of time.

THEROY FOR THIS ISSUE:

When I first created her Skype account on her laptop, not only
was her login information recorded, but the device she was using
was also recorded.

Later, when I created her Skype account on her tablet with the exact same
login information, the device information was also recorded. Then when
she tried to use Skype on her tablet, a different device, this may have
raised a flag that triggered her account to be blocked?

If you know otherwise, please let me know.

Thank You in advance, John




I have one Skype account installed on three different computers and they
all work fine. You might have a valid theory, but my experience seems
to defy it.
  #3  
Old December 21st 18, 11:09 PM posted to alt.windows7.general
VanguardLH[_2_]
external usenet poster
 
Posts: 10,881
Default Skype Issue, Cause Theory

jaugustine wrote:

Not long ago, I installed Skype on my Wife's Windows 7 laptop. I
created a Skype account for her. There was NO problems launching
Skype on her laptop.

Recently, I downloaded from Google Play, Skype onto her Samsung
Galaxy tablet. I also created an account on her tablet's Skype using
the very same account information as her laptop. At first, all
seemed ok. The next day, when she launched Skype on her tablet, an
error message appeared, along with a web site address to visit. I
went to that web site, "account.live.com" and a message indicated
that her account was blocked due to suspicious activity (not exact
words). I entered a telephone number in a slot to received a code
number (text message). This number, when I entered it, unblocked her
account. Now she can use Skype again on her laptop (original Skype
account created). I removed Skype from her tablet for now so she has
only ONE device with Skype (her account).

I did NOT find the cause for this issue via Google search using a
limited amount of time.

THEROY FOR THIS ISSUE:

When I first created her Skype account on her laptop, not only was
her login information recorded, but the device she was using was also
recorded.

Later, when I created her Skype account on her tablet with the exact
same login information, the device information was also recorded.
Then when she tried to use Skype on her tablet, a different device,
this may have raised a flag that triggered her account to be blocked?


Skype uses OAUTH2. Your login is used only one. A token is sent to the
client to use thereafter for login. This login is specific to the
client and host for the source host logging into the account. When you
create a new OAUTH2 token for another client, the account sees you are
connecting from elsewhere. Now there is more than one client attempting
to use the same client, so they may employ alternate authentication
(send a code as a text to a verified phone number or to an alternate
e-mail address) to authenticate the new clients/hosts. While the OAUTH2
token lets you login (instead of using the username+password
credentials), it also tracks you by your host. Google got involved with
OAUTH2 and that's why they want this tracking. OAUTH1 and login
credentials were just fine for security but not from the perspective of
the providers who want to authenticate (actually identify) on a
per-client and per-host basis.

OAUTH2 isn't just to let you log into your account. It is also to
*track from which device and client* you connect to your account.
Apparently Google, Microsoft, and others believe tracking you by device
equates to security for account access. Just more tracking.

When you log into your MS account using a web browser, there is a
Devices section that shows the devices (hosts) that have logged into
that account. The Privacy section shows the activity on the account.
If you disabled a bunch of "features" (i.e., locked down the privacy of
your account), the only category of activity that will list anything
will be "Apps and Services" for when which client accessed your account.
Alas, you will have to visit both the Devices and Privacy sections to
get a picture of activity on your account. They may record only recent
events by a client; that is, they won't record every event by the same
client using the same OAUTH2 token as before. Microsoft looks to show a
daily log versus Google that doesn't add new records unless something
has changed from before (i.e., security event).

Because a new host attempted to use the same account as a prior logged
host, that's a new security event. Apparently Microsoft granted access
to the new host (tablet) but eventually decided to authenticate the
correct users was using the account from a different host. The trigger
could've been lots of connections over a short time from the new host,
like spambot malware on the device issuing lots of spam through her
account or someone otherwise abusing the account. No mention of what
was the client used on the tablet (which app, which local e-mail
program) or the usage of that device.

https://support.microsoft.com/en-us/...-activity-page

From that help page, I found a "See your recent activity" link to see
the recent activity log. I did not find that page by going to my MS
account and drilling down to find the recent activity log. I looked
again as my Account page and, argh, yep, there was a Recent Activity
button; however, each time I refresh the page, a different button shows
up (one time it was View My Products, Add Payment Method, Download Apps,
View Order History, Learn More about redemption codes, etc). I
refreshed the page many times and still did not get the Recent Activity
button, so I don't know how to force it to appear when THAT is what you
want to review. Eventually I tried their navbar at the top of the page
and found the Security tab showed Recent Activity. The navbar should
replicate the functions available in the tiles, but they don't.
 




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