|
| If this is your first visit, be sure to check out the FAQ by clicking the link above. You may have to register before you can post: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. |
|
|||||||
|
|
Thread Tools | Display Modes |
|
#1
May 26th 07, 07:46 PM
posted to microsoft.public.windowsxp.messenger
|
|||
|
|||
Problem with Remote Assistance
I am attempting to use the Remote Assistance feature of Messenger Live
version 8.1 and am running in difficulties. I did an initial test on my own home network and was able to access the desktop of my second machine. I need to access computer B (in another state) from computer A (my machine). When A attempts to access B, the connect for Remote Assistance never completes. It just says attempting to connect. However B can access A's desktop. I assumed it was a firewall issue on B's machine, but when we disabled the firewall completely, A still could not access B's desktop. Both computers are running Windows XP SP2 with Windows Live Messenger 8.1. Both machines are using a DSL connection. Any ideas or suggestions on how to make the remote assistance work properly? -- Long Shadows 
|
| Ads |
|
#2
May 26th 07, 08:55 PM
posted to microsoft.public.windowsxp.messenger
|
|||
|
|||
|
Problem with Remote Assistance
Hello,
Not a solution, but you can avoid using Remote Assistance (its a pain with firewalls) and use the free Crossloop instead http://www.crossloop.com -- Singapore Website Design http://www.bootstrike.com/Webdesign/ Singapore Web Hosting http://www.bootstrike.com/WinXP/faq.html Windows XP FAQ "Long Shadows" wrote in message ... I am attempting to use the Remote Assistance feature of Messenger Live version 8.1 and am running in difficulties. I did an initial test on my own home network and was able to access the desktop of my second machine. I need to access computer B (in another state) from computer A (my machine). When A attempts to access B, the connect for Remote Assistance never completes. It just says attempting to connect. However B can access A's desktop. I assumed it was a firewall issue on B's machine, but when we disabled the firewall completely, A still could not access B's desktop. Both computers are running Windows XP SP2 with Windows Live Messenger 8.1. Both machines are using a DSL connection. Any ideas or suggestions on how to make the remote assistance work properly? -- Long Shadows
|
|
#3
May 26th 07, 09:16 PM
posted to microsoft.public.windowsxp.messenger
|
|||
|
|||
|
Problem with Remote Assistance
Thanks SingaporeWebDesign. I'll try downloading crossloop and see how it
works. I appreciate your taking the time to respond to my post. -- Long Shadows "SingaporeWebDesign" wrote: Hello, Not a solution, but you can avoid using Remote Assistance (its a pain with firewalls) and use the free Crossloop instead http://www.crossloop.com -- Singapore Website Design http://www.bootstrike.com/Webdesign/ Singapore Web Hosting http://www.bootstrike.com/WinXP/faq.html Windows XP FAQ "Long Shadows" wrote in message ... I am attempting to use the Remote Assistance feature of Messenger Live version 8.1 and am running in difficulties. I did an initial test on my own home network and was able to access the desktop of my second machine. I need to access computer B (in another state) from computer A (my machine). When A attempts to access B, the connect for Remote Assistance never completes. It just says attempting to connect. However B can access A's desktop. I assumed it was a firewall issue on B's machine, but when we disabled the firewall completely, A still could not access B's desktop. Both computers are running Windows XP SP2 with Windows Live Messenger 8.1. Both machines are using a DSL connection. Any ideas or suggestions on how to make the remote assistance work properly? -- Long Shadows
|
|
#4
May 27th 07, 05:57 AM
posted to microsoft.public.windowsxp.messenger
|
|||
|
|||
|
Problem with Remote Assistance
Hello,
You're welcome. -- Singapore Website Design http://www.bootstrike.com/Webdesign/ Singapore Web Hosting http://www.bootstrike.com/WinXP/faq.html Windows XP FAQ "Long Shadows" wrote in message ... Thanks SingaporeWebDesign. I'll try downloading crossloop and see how it works. I appreciate your taking the time to respond to my post. -- Long Shadows "SingaporeWebDesign" wrote: Hello, Not a solution, but you can avoid using Remote Assistance (its a pain with firewalls) and use the free Crossloop instead http://www.crossloop.com -- Singapore Website Design http://www.bootstrike.com/Webdesign/ Singapore Web Hosting http://www.bootstrike.com/WinXP/faq.html Windows XP FAQ "Long Shadows" wrote in message ... I am attempting to use the Remote Assistance feature of Messenger Live version 8.1 and am running in difficulties. I did an initial test on my own home network and was able to access the desktop of my second machine. I need to access computer B (in another state) from computer A (my machine). When A attempts to access B, the connect for Remote Assistance never completes. It just says attempting to connect. However B can access A's desktop. I assumed it was a firewall issue on B's machine, but when we disabled the firewall completely, A still could not access B's desktop. Both computers are running Windows XP SP2 with Windows Live Messenger 8.1. Both machines are using a DSL connection. Any ideas or suggestions on how to make the remote assistance work properly? -- Long Shadows
|
| Thread Tools | |
| Display Modes | |
|
|
Linear Mode
