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Generic Host Process error and Sens.dll
We are receiving this problem on a small handful of new Dell Latitude D630
computers. They work perfectly fine when they are hooked into our network and can log into the domain. However when they take their laptops to an outside Internet source, the error Generic Host Process for Win32 Services has encountered a problem and needs to close error appears. Shortly thereafter SVChost.exe dies and Explorer grinds to a halt. If you keep the laptop off the Internet, the computer works fine. The error reports contains the following information. Faulting application svchost.exe, version 5.1.2600.5512, faulting module sens.dll, version 5.1.2600.5512, fault address 0x00006527. The Error signature contains the following information: szAppName : svchost.exe szAppVer : 5.1.2600.5512 szModName : sens.dll szModVer : 5.1.2600.5512 offset : 00006527 We have scanned the laptops with Ad-Aware, McAfee Viruscan, and Windows Defender and that has come up with nothing. We can't seem to find a the common thread between these laptops. Any help with this would be great. |
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Generic Host Process error and Sens.dll
"Lord Dark Helmet" wrote: We are receiving this problem on a small handful of new Dell Latitude D630 computers. They work perfectly fine when they are hooked into our network and can log into the domain. However when they take their laptops to an outside Internet source, the error Generic Host Process for Win32 Services has encountered a problem and needs to close error appears. Shortly thereafter SVChost.exe dies and Explorer grinds to a halt. If you keep the laptop off the Internet, the computer works fine. The error reports contains the following information. Faulting application svchost.exe, version 5.1.2600.5512, faulting module sens.dll, version 5.1.2600.5512, fault address 0x00006527. The Error signature contains the following information: szAppName : svchost.exe szAppVer : 5.1.2600.5512 szModName : sens.dll szModVer : 5.1.2600.5512 offset : 00006527 We have scanned the laptops with Ad-Aware, McAfee Viruscan, and Windows Defender and that has come up with nothing. We can't seem to find a the common thread between these laptops. Any help with this would be great. http://forum.bitdefender.com/index.p...eaded&s tart= Use Process Monitor v1.37 to see in real time what runing when this error happened: http://technet.microsoft.com/en-us/s.../bb896645.aspx BlackLight™ Rootkit Elimination http://www.f-secure.com/news/items/n...05030701.shtml If you like to download Hijackthis and send me the log. (http://www.trendsecure.com/portal/en...hijackthis.php) Send me copy to my address is : to_you_ross(at remove this and repalce with the obvious)yahoo.co.uk ( _ is underscore) HTH nass -- http://www.nasstec.co.uk |
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