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#31
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WIA and hibernation again
Have you looked into using MSE?
"William B. Lurie" wrote in message ... Dear Unk: Thanks for working with me. I'll let John comment more on your list, but Norton Anti-Virus is my main protection and I don't leave home without it. I could, of course, disconnect from the phone line and disable it to see if somehow that's the cause. One thing at a time..... Unknown wrote: William; I compared my services with yours since my system does not fail to hibernate. I'll post the differences. Do a Google search for 'viewpoint manager services'. Looks suspicious. I would also suspect Norton AntiVirus. Differences (not on my system) a LexBce Server lxct device Norton AntiVirus-------I would definately get rid of this. Pervasive PSQL Workgroup Engine Speed Disk Service------Part of Norton Viewpoint Manager Service "William B. Lurie" wrote in message ... John John - MVP wrote: If I understand correctly, you have the machine set to hibernate after 2 hours of inactivity but it can't enter the hibernation state because something keeps it awake... This is what I would try: Reboot the machine and don't do anything whatsoever after it boots, leave it alone for the time set for hibernation and see if it does hibernate. If it doesn't hibernate I would then try a clean boot and once again not touch the machine for the set time and see if it does hibernate. http://support.microsoft.com/kb/310353 How to configure Windows XP to start in a "clean boot" state John John, I followed instructions. Touched NOTHING for 4 hours (hibernate set at 2). Power-on light on tower was flashing and it never went to hibernate. I'll read the Clean Boot instructions again. Last time I thought it was quite an effort, but this is this time. Maybe this evening. |
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#32
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WIA and hibernation again
MSE? I don't recognize it. Maybe Google will.....
Unknown wrote: Have you looked into using MSE? "William B. Lurie" wrote in message ... Dear Unk: Thanks for working with me. I'll let John comment more on your list, but Norton Anti-Virus is my main protection and I don't leave home without it. I could, of course, disconnect from the phone line and disable it to see if somehow that's the cause. One thing at a time..... Unknown wrote: William; I compared my services with yours since my system does not fail to hibernate. I'll post the differences. Do a Google search for 'viewpoint manager services'. Looks suspicious. I would also suspect Norton AntiVirus. Differences (not on my system) a LexBce Server lxct device Norton AntiVirus-------I would definately get rid of this. Pervasive PSQL Workgroup Engine Speed Disk Service------Part of Norton Viewpoint Manager Service "William B. Lurie" wrote in message ... John John - MVP wrote: If I understand correctly, you have the machine set to hibernate after 2 hours of inactivity but it can't enter the hibernation state because something keeps it awake... This is what I would try: Reboot the machine and don't do anything whatsoever after it boots, leave it alone for the time set for hibernation and see if it does hibernate. If it doesn't hibernate I would then try a clean boot and once again not touch the machine for the set time and see if it does hibernate. http://support.microsoft.com/kb/310353 How to configure Windows XP to start in a "clean boot" state John John, I followed instructions. Touched NOTHING for 4 hours (hibernate set at 2). Power-on light on tower was flashing and it never went to hibernate. I'll read the Clean Boot instructions again. Last time I thought it was quite an effort, but this is this time. Maybe this evening. |
#33
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WIA and hibernation again
Windows Security Essentials.
"William B. Lurie" wrote in message ... MSE? I don't recognize it. Maybe Google will..... Unknown wrote: Have you looked into using MSE? "William B. Lurie" wrote in message ... Dear Unk: Thanks for working with me. I'll let John comment more on your list, but Norton Anti-Virus is my main protection and I don't leave home without it. I could, of course, disconnect from the phone line and disable it to see if somehow that's the cause. One thing at a time..... Unknown wrote: William; I compared my services with yours since my system does not fail to hibernate. I'll post the differences. Do a Google search for 'viewpoint manager services'. Looks suspicious. I would also suspect Norton AntiVirus. Differences (not on my system) a LexBce Server lxct device Norton AntiVirus-------I would definately get rid of this. Pervasive PSQL Workgroup Engine Speed Disk Service------Part of Norton Viewpoint Manager Service "William B. Lurie" wrote in message ... John John - MVP wrote: If I understand correctly, you have the machine set to hibernate after 2 hours of inactivity but it can't enter the hibernation state because something keeps it awake... This is what I would try: Reboot the machine and don't do anything whatsoever after it boots, leave it alone for the time set for hibernation and see if it does hibernate. If it doesn't hibernate I would then try a clean boot and once again not touch the machine for the set time and see if it does hibernate. http://support.microsoft.com/kb/310353 How to configure Windows XP to start in a "clean boot" state John John, I followed instructions. Touched NOTHING for 4 hours (hibernate set at 2). Power-on light on tower was flashing and it never went to hibernate. I'll read the Clean Boot instructions again. Last time I thought it was quite an effort, but this is this time. Maybe this evening. |
#34
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WIA and hibernation again
William B. Lurie wrote:
John John - MVP wrote: William B. Lurie wrote: William B. Lurie wrote: John John - MVP wrote: If I understand correctly, you have the machine set to hibernate after 2 hours of inactivity but it can't enter the hibernation state because something keeps it awake... This is what I would try: Reboot the machine and don't do anything whatsoever after it boots, leave it alone for the time set for hibernation and see if it does hibernate. If it doesn't hibernate I would then try a clean boot and once again not touch the machine for the set time and see if it does hibernate. http://support.microsoft.com/kb/310353 How to configure Windows XP to start in a "clean boot" state John John, I followed instructions. Touched NOTHING for 4 hours (hibernate set at 2). Power-on light on tower was flashing and it never went to hibernate. I'll read the Clean Boot instructions again. Last time I thought it was quite an effort, but this is this time. Maybe this evening. I took another small step, John. I like to try new things on my Clone system before I take a chance with my Main Drive......so I printed out KB310353 and followed its Method 2 on my clone system. It was very easy, and I did it and immediately went away for 2-3/4 hours ......and when I returned, the power light on my tower was blinking, the screen was on, and was not even in Screen Saver mode, which to me means that some Event occurred. It goes to Screen Saver at 10 minutes. I undid the msconfig changes and returned here, to my Master Drive. So I would judge that Clean Boot didn't show any difference. What's your next advice? Take a look in the Event Viewer and see if anything relevant is logged. Check the log on the clone too. John The scene changes again, John. I just heard from Symantec, that Norton AntiVirus does do Idle Time Scan. I had it set for "Quarterly" so it should not have interfered. But with their help, I reset it to *never* and maybe that will be the answer. I can live with no idle time scans. So put my other testing on hold while I find out if hibernate now works right. Three hours later. At 8:55 I set Idle Scan at Never, rebooted, and went away. Three hours later, it had not gone into hibernation, and Events Log showed *no* events in that period, but was obviously alive and recording things. I am of the opinion that Norton Anti-Virus is not the source of the problem. And I'm not about to change horses and use MSE (as Unk just suggested). There has to be a reason why it doesn't hibernate after 2 hours, and the events log doesn't show it. I'm going back to Clone, Disable Norton, do a Clean Boot, and let 3 hours go by, and look at Events Log as you suggested, John. I won't be back on until 1600 EDT. |
#35
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WIA and hibernation again
William B. Lurie wrote:
William B. Lurie wrote: John John - MVP wrote: William B. Lurie wrote: William B. Lurie wrote: John John - MVP wrote: If I understand correctly, you have the machine set to hibernate after 2 hours of inactivity but it can't enter the hibernation state because something keeps it awake... This is what I would try: Reboot the machine and don't do anything whatsoever after it boots, leave it alone for the time set for hibernation and see if it does hibernate. If it doesn't hibernate I would then try a clean boot and once again not touch the machine for the set time and see if it does hibernate. http://support.microsoft.com/kb/310353 How to configure Windows XP to start in a "clean boot" state John John, I followed instructions. Touched NOTHING for 4 hours (hibernate set at 2). Power-on light on tower was flashing and it never went to hibernate. I'll read the Clean Boot instructions again. Last time I thought it was quite an effort, but this is this time. Maybe this evening. I took another small step, John. I like to try new things on my Clone system before I take a chance with my Main Drive......so I printed out KB310353 and followed its Method 2 on my clone system. It was very easy, and I did it and immediately went away for 2-3/4 hours ......and when I returned, the power light on my tower was blinking, the screen was on, and was not even in Screen Saver mode, which to me means that some Event occurred. It goes to Screen Saver at 10 minutes. I undid the msconfig changes and returned here, to my Master Drive. So I would judge that Clean Boot didn't show any difference. What's your next advice? Take a look in the Event Viewer and see if anything relevant is logged. Check the log on the clone too. John The scene changes again, John. I just heard from Symantec, that Norton AntiVirus does do Idle Time Scan. I had it set for "Quarterly" so it should not have interfered. But with their help, I reset it to *never* and maybe that will be the answer. I can live with no idle time scans. So put my other testing on hold while I find out if hibernate now works right. Three hours later. At 8:55 I set Idle Scan at Never, rebooted, and went away. Three hours later, it had not gone into hibernation, and Events Log showed *no* events in that period, but was obviously alive and recording things. I am of the opinion that Norton Anti-Virus is not the source of the problem. And I'm not about to change horses and use MSE (as Unk just suggested). There has to be a reason why it doesn't hibernate after 2 hours, and the events log doesn't show it. I'm going back to Clone, Disable Norton, do a Clean Boot, and let 3 hours go by, and look at Events Log as you suggested, John. I won't be back on until 1600 EDT. I didn't do it right, and will do it again later this evening. Sorry. |
#36
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WIA and hibernation again
Unknown wrote:
Since you have Viewpoint Manager Service started in services, have you opened it and disabled auto update? Could be this service is looking for updates for viewpoint products and thusly not allowing hibernation. (snip) Well, I didn't consciously install it, have never intentionally used it and don't know what it's for, I'll certainly disable it and see what that does for me, good or bad. Thanks. |
#37
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WIA and hibernation again
William B. Lurie wrote:
Unknown wrote: Since you have Viewpoint Manager Service started in services, have you opened it and disabled auto update? Could be this service is looking for updates for viewpoint products and thusly not allowing hibernation. (snip) Well, I didn't consciously install it, have never intentionally used it and don't know what it's for, I'll certainly disable it and see what that does for me, good or bad. Thanks. And now, John, some new evidence elicited from Clean Booth overnight run on Clone system, with phone line disconnected: Note that the first of the questionable Events on System was a newbie.... Application Layer Gateway Service started.....From then on, it was every hour, another intrusion calol to WIA..... Does that tell anything? Type Date Time Source Category Event User Computer Information 3/30/2010 6:30:57 AM Service Control Manager None 7036 N/A COMPAQ-2006 Information 3/30/2010 5:29:47 AM Service Control Manager None 7036 N/A COMPAQ-2006 Information 3/30/2010 4:28:29 AM Service Control Manager None 7036 N/A COMPAQ-2006 Information 3/30/2010 3:27:11 AM Service Control Manager None 7036 N/A COMPAQ-2006 Information 3/30/2010 2:25:53 AM Service Control Manager None 7036 N/A COMPAQ-2006 Information 3/30/2010 1:24:35 AM Service Control Manager None 7036 N/A COMPAQ-2006 Information 3/30/2010 12:23:17 AM Service Control Manager None 7036 N/A COMPAQ-2006 Information 3/29/2010 11:21:52 PM Service Control Manager None 7036 N/A COMPAQ-2006 Information 3/29/2010 10:20:12 PM Service Control Manager None 7036 N/A COMPAQ-2006 Information 3/29/2010 10:20:12 PM Service Control Manager None 7036 N/A COMPAQ-2006 Information 3/29/2010 10:20:12 PM Service Control Manager None 7036 N/A COMPAQ-2006 Information 3/29/2010 10:20:12 PM Service Control Manager None 7035 SYSTEM COMPAQ-2006 Information 3/29/2010 10:20:12 PM Service Control Manager None 7036 N/A COMPAQ-2006 Information 3/29/2010 10:20:12 PM Service Control Manager None 7036 N/A COMPAQ-2006 Information 3/29/2010 10:20:12 PM Service Control Manager None 7035 SYSTEM COMPAQ-2006 Information 3/29/2010 10:20:12 PM Service Control Manager None 7035 Compaq_Owner COMPAQ-2006 Information 3/29/2010 10:20:12 PM Service Control Manager None 7036 N/A COMPAQ-2006 Information 3/29/2010 10:20:12 PM Service Control Manager None 7036 N/A COMPAQ-2006 Event Type: Information Event Source: Service Control Manager Event Category: None Event ID: 7035 Date: 3/29/2010 Time: 10:20:12 PM User: NT AUTHORITY\SYSTEM Computer: COMPAQ-2006 Description: The Application Layer Gateway Service service was successfully sent a start control. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. |
#38
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WIA and hibernation again
William B. Lurie wrote:
William B. Lurie wrote: Unknown wrote: Since you have Viewpoint Manager Service started in services, have you opened it and disabled auto update? Could be this service is looking for updates for viewpoint products and thusly not allowing hibernation. (snip) Well, I didn't consciously install it, have never intentionally used it and don't know what it's for, I'll certainly disable it and see what that does for me, good or bad. Thanks. And now, John, some new evidence elicited from Clean Booth overnight run on Clone system, with phone line disconnected: Note that the first of the questionable Events on System was a newbie.... Application Layer Gateway Service started.....From then on, it was every hour, another intrusion calol to WIA..... Does that tell anything? I'm not so sure that your "Clean Boot" is all that clean... I suspect that Norton plays a role in the ALG request to the Service Control Manager. The WIA... I suspect your web cam or your Lexmark printer. From the clone after you boot do the Net Start and the Tasklist /svc commands and see what is running when you clean boot. Also run the AT command, it should return "There are no entries in the list". John |
#39
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WIA and hibernation again
John John - MVP wrote:
William B. Lurie wrote: William B. Lurie wrote: Unknown wrote: Since you have Viewpoint Manager Service started in services, have you opened it and disabled auto update? Could be this service is looking for updates for viewpoint products and thusly not allowing hibernation. (snip) Well, I didn't consciously install it, have never intentionally used it and don't know what it's for, I'll certainly disable it and see what that does for me, good or bad. Thanks. And now, John, some new evidence elicited from Clean Booth overnight run on Clone system, with phone line disconnected: Note that the first of the questionable Events on System was a newbie.... Application Layer Gateway Service started.....From then on, it was every hour, another intrusion calol to WIA..... Does that tell anything? I'm not so sure that your "Clean Boot" is all that clean... I suspect that Norton plays a role in the ALG request to the Service Control Manager. The WIA... I suspect your web cam or your Lexmark printer. From the clone after you boot do the Net Start and the Tasklist /svc commands and see what is running when you clean boot. Also run the AT command, it should return "There are no entries in the list". John Glad to see you again, John. I'll act on your latest suggestions, but first how would you suggest I take Lexmark and Webcam out of the picture?I'd prefer not to uninstall them..... And I'll run the AT command, but I don't recognize it. I'll do as you say as soon as I hear from you, but first, this morning's test: What I have: disabled Viewpoint Mgr and WIA, my phone line was unplugged, Error Reporting and Event Log set to Automatic, and then what I thought was Clean Boot, and ran for 3.5 hours.... during which *no* events of any kind were to be found in the events log. This threw me, but it's what I saw. Now I will have lunch, followed by what you ask (including clarification of 'AT' please). |
#40
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WIA and hibernation again
William B. Lurie wrote:
John John - MVP wrote: William B. Lurie wrote: William B. Lurie wrote: Unknown wrote: Since you have Viewpoint Manager Service started in services, have you opened it and disabled auto update? Could be this service is looking for updates for viewpoint products and thusly not allowing hibernation. (snip) Well, I didn't consciously install it, have never intentionally used it and don't know what it's for, I'll certainly disable it and see what that does for me, good or bad. Thanks. And now, John, some new evidence elicited from Clean Booth overnight run on Clone system, with phone line disconnected: Note that the first of the questionable Events on System was a newbie.... Application Layer Gateway Service started.....From then on, it was every hour, another intrusion calol to WIA..... Does that tell anything? I'm not so sure that your "Clean Boot" is all that clean... I suspect that Norton plays a role in the ALG request to the Service Control Manager. The WIA... I suspect your web cam or your Lexmark printer. From the clone after you boot do the Net Start and the Tasklist /svc commands and see what is running when you clean boot. Also run the AT command, it should return "There are no entries in the list". John Glad to see you again, John. I'll act on your latest suggestions, but first how would you suggest I take Lexmark and Webcam out of the picture?I'd prefer not to uninstall them..... And I'll run the AT command, but I don't recognize it. I'll do as you say as soon as I hear from you, but first, this morning's test: What I have: disabled Viewpoint Mgr and WIA, my phone line was unplugged, Error Reporting and Event Log set to Automatic, and then what I thought was Clean Boot, and ran for 3.5 hours.... during which *no* events of any kind were to be found in the events log. This threw me, but it's what I saw. Now I will have lunch, followed by what you ask (including clarification of 'AT' please). AT will simply let you see if you have any Scheduled Tasks. John |
#41
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WIA and hibernation again
John John - MVP wrote:
William B. Lurie wrote: John John - MVP wrote: William B. Lurie wrote: William B. Lurie wrote: Unknown wrote: Since you have Viewpoint Manager Service started in services, have you opened it and disabled auto update? Could be this service is looking for updates for viewpoint products and thusly not allowing hibernation. (snip) Well, I didn't consciously install it, have never intentionally used it and don't know what it's for, I'll certainly disable it and see what that does for me, good or bad. Thanks. And now, John, some new evidence elicited from Clean Booth overnight run on Clone system, with phone line disconnected: Note that the first of the questionable Events on System was a newbie.... Application Layer Gateway Service started.....From then on, it was every hour, another intrusion calol to WIA..... Does that tell anything? I'm not so sure that your "Clean Boot" is all that clean... I suspect that Norton plays a role in the ALG request to the Service Control Manager. The WIA... I suspect your web cam or your Lexmark printer. From the clone after you boot do the Net Start and the Tasklist /svc commands and see what is running when you clean boot. Also run the AT command, it should return "There are no entries in the list". John Glad to see you again, John. I'll act on your latest suggestions, but first how would you suggest I take Lexmark and Webcam out of the picture?I'd prefer not to uninstall them..... And I'll run the AT command, but I don't recognize it. I'll do as you say as soon as I hear from you, but first, this morning's test: What I have: disabled Viewpoint Mgr and WIA, my phone line was unplugged, Error Reporting and Event Log set to Automatic, and then what I thought was Clean Boot, and ran for 3.5 hours.... during which *no* events of any kind were to be found in the events log. This threw me, but it's what I saw. Now I will have lunch, followed by what you ask (including clarification of 'AT' please). AT will simply let you see if you have any Scheduled Tasks. John And I'd like to run it... but where, what's its syntax? I can look at StartControl PanalScheduled Tasks to make sure it is empty.... I'll start the 3-hour run now, assuming I find it empty. First I'll Clean Boot, then net start and tasklist, make sure there are no scheduled tasks...... |
#42
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WIA and hibernation again
WIA means West Indies Alligators??? Are you trying to get them to
hibernate? |
#43
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WIA and hibernation again
You're funnier than a rubber crutch.
"Antares 531" wrote in message ... WIA means West Indies Alligators??? Are you trying to get them to hibernate? |
#44
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WIA and hibernation again
Unknown wrote:
Curiosity question. Did you at any time alter the time interval for when you sync your clock? Check your registry at: HKEY_LOCAL_MACHINE\System\currentcontrolset\servic es\w32Time\TimeProviders\NTPclient in right pane special poll interval is a hexidecimal count in seconds. For one week (XP default time) it is 0x00093a80 (604800) "William B. Lurie" wrote in message No, I've never been there. It of course did the Savings Time changeover with no hitch at all. This problem goes back way beyond 10 days ago....... |
#45
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WIA and hibernation again
William B. Lurie wrote:
Unknown wrote: Curiosity question. Did you at any time alter the time interval for when you sync your clock? Check your registry at: HKEY_LOCAL_MACHINE\System\currentcontrolset\servic es\w32Time\TimeProviders\NTPclient in right pane special poll interval is a hexidecimal count in seconds. For one week (XP default time) it is 0x00093a80 (604800) "William B. Lurie" wrote in message No, I've never been there. It of course did the Savings Time changeover with no hitch at all. This problem goes back way beyond 10 days ago....... John: Here is a typical error which shows up frequently. I did mention it before. Event Type: Error Event Source: Service Control Manager Event Category: None Event ID: 7026 Date: 3/31/2010 Time: 3:31:04 PM User: N/A Computer: COMPAQ-2006 Description: The following boot-start or system-start driver(s) failed to load: ftsata2 KLIF For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. |
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