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#1
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Almost all Internet apps stopped working after SP2
I recently installed SP 2 on this computer, because I had problems
connecting to secure websites. Now I can't connect to any websites, my email doesn't work, yet I can access Usenet *only* using Agent. I thought it might be a problem with DNS because I could still connect to other computers on the Internet, including the web interface of my router, but I can resolve and ping websites outside my network, I just can't connect to them with IE or Firefox, or check my email. FTP doesn't work either. Randy R |
#2
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Randy,
Create a System Restore point and try resetting the Winsock using NETSH command-line. See the page below for more information: Repair/Reset Winsock settings: http://windowsxp.mvps.org/winsock.htm Note that the NETSH WINSOCK RESET command removes all the third-party LSPs and you may need to install them (for example.. Google Desktop Search) to enable the functionality of that 3rd party program. -- Ramesh, Microsoft MVP Windows XP Shell/User http://windowsxp.mvps.org "Randy R" wrote in message ... I recently installed SP 2 on this computer, because I had problems connecting to secure websites. Now I can't connect to any websites, my email doesn't work, yet I can access Usenet *only* using Agent. I thought it might be a problem with DNS because I could still connect to other computers on the Internet, including the web interface of my router, but I can resolve and ping websites outside my network, I just can't connect to them with IE or Firefox, or check my email. FTP doesn't work either. Randy R |
#3
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On Wed, 25 May 2005 17:33:29 +0530, "Ramesh, MS-MVP"
wrote: Randy, Create a System Restore point and try resetting the Winsock using NETSH command-line. See the page below for more information: Repair/Reset Winsock settings: http://windowsxp.mvps.org/winsock.htm Note that the NETSH WINSOCK RESET command removes all the third-party LSPs and you may need to install them (for example.. Google Desktop Search) to enable the functionality of that 3rd party program. Unfortunately this didn't help. The errors I get in Outlook Express are socket errors. I.E. "The connection to the server has failed. Account: 'nospam @ Rostie.net', Server: 'smtp-server.kc.rr.com', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 10061, Error Number: 0x800CCC0E Is there anything else I can do short of reinstalling? The first thing I tried was to disable Windows Firewall. I don't understand why Agent works, but nothing else does, including other non-Microsoft apps, (except I can connect to the firewall via Internet Explorer.) When I connected the network cable from the computer directly to the cable modem, it couldn't get an ip address. I installed the netdiag utility and here is the output from it: C:\Program Files\Support Toolsnetdiag ................................ Computer Name: W16VK9RGALA9MRQ DNS Host Name: w16vk9rgala9mrq System info : Windows 2000 Professional (Build 2600) Processor : x86 Family 15 Model 2 Stepping 4, GenuineIntel List of installed hotfixes : Q147222 Netcard queries test . . . . . . . : Passed [WARNING] The net card '1394 Net Adapter' may not be working because it has not receive d any packets. Per interface results: Adapter : Local Area Connection 2 Netcard queries test . . . : Passed Host Name. . . . . . . . . : w16vk9rgala9mrq.kc.rr.com IP Address . . . . . . . . : 192.168.0.100 Subnet Mask. . . . . . . . : 255.255.255.0 Default Gateway. . . . . . : 192.168.0.1 Dns Servers. . . . . . . . : 192.168.0.1 AutoConfiguration results. . . . . . : Passed Default gateway test . . . : Passed NetBT name test. . . . . . : Passed [WARNING] At least one of the 00 'WorkStation Service', 03 'Messenger Service', 20 'WINS' names is missing. No remote names have been found. WINS service test. . . . . : Skipped There are no WINS servers configured for this interface. Global results: Domain membership test . . . . . . : Passed Dns domain name is not specified. Dns forest name is not specified. NetBT transports test. . . . . . . : Passed List of NetBt transports currently configured: NetBT_Tcpip_{8DEBC79A-5C98-4152-95EC-90D59BE528D3} 1 NetBt transport currently configured. Autonet address test . . . . . . . : Passed IP loopback ping test. . . . . . . : Passed Default gateway test . . . . . . . : Passed NetBT name test. . . . . . . . . . : Passed [WARNING] You don't have a single interface with the 00 'WorkStation Service', 03 ' Messenger Service', 20 'WINS' names defined. Winsock test . . . . . . . . . . . : Passed DNS test . . . . . . . . . . . . . : Passed Redir and Browser test . . . . . . : Passed List of NetBt transports currently bound to the Redir NetBT_Tcpip_{8DEBC79A-5C98-4152-95EC-90D59BE528D3} The redir is bound to 1 NetBt transport. List of NetBt transports currently bound to the browser NetBT_Tcpip_{8DEBC79A-5C98-4152-95EC-90D59BE528D3} The browser is bound to 1 NetBt transport. DC discovery test. . . . . . . . . : Skipped DC list test . . . . . . . . . . . : Skipped Trust relationship test. . . . . . : Skipped Kerberos test. . . . . . . . . . . : Skipped LDAP test. . . . . . . . . . . . . : Skipped Bindings test. . . . . . . . . . . : Passed WAN configuration test . . . . . . : Skipped No active remote access connections. Modem diagnostics test . . . . . . : Passed IP Security test . . . . . . . . . : Passed Service status is: Started Service startup is: Automatic IPSec service is available, but no policy is assigned or active Note: run "ipseccmd /?" for more detailed information The command completed successfully C:\Program Files\Support Tools |
#4
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Randy,
You receive a "Socket error: 10061, Error Number: 0x800ccc0e" error message when you try to send or receive e-mail in Outlook or in Outlook Express: http://support.microsoft.com/default...;en-us;q191687 How to perform advanced clean-boot troubleshooting in Windows XP: http://support.microsoft.com/default...b;en-us;316434 -- Ramesh, Microsoft MVP Windows XP Shell/User http://windowsxp.mvps.org "Randy R" wrote in message ... On Wed, 25 May 2005 17:33:29 +0530, "Ramesh, MS-MVP" wrote: Randy, Create a System Restore point and try resetting the Winsock using NETSH command-line. See the page below for more information: Repair/Reset Winsock settings: http://windowsxp.mvps.org/winsock.htm Note that the NETSH WINSOCK RESET command removes all the third-party LSPs and you may need to install them (for example.. Google Desktop Search) to enable the functionality of that 3rd party program. Unfortunately this didn't help. The errors I get in Outlook Express are socket errors. I.E. "The connection to the server has failed. Account: 'nospam @ Rostie.net', Server: 'smtp-server.kc.rr.com', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 10061, Error Number: 0x800CCC0E Is there anything else I can do short of reinstalling? The first thing I tried was to disable Windows Firewall. I don't understand why Agent works, but nothing else does, including other non-Microsoft apps, (except I can connect to the firewall via Internet Explorer.) When I connected the network cable from the computer directly to the cable modem, it couldn't get an ip address. I installed the netdiag utility and here is the output from it: C:\Program Files\Support Toolsnetdiag ............................... Computer Name: W16VK9RGALA9MRQ DNS Host Name: w16vk9rgala9mrq System info : Windows 2000 Professional (Build 2600) Processor : x86 Family 15 Model 2 Stepping 4, GenuineIntel List of installed hotfixes : Q147222 Netcard queries test . . . . . . . : Passed [WARNING] The net card '1394 Net Adapter' may not be working because it has not receive d any packets. Per interface results: Adapter : Local Area Connection 2 Netcard queries test . . . : Passed Host Name. . . . . . . . . : w16vk9rgala9mrq.kc.rr.com IP Address . . . . . . . . : 192.168.0.100 Subnet Mask. . . . . . . . : 255.255.255.0 Default Gateway. . . . . . : 192.168.0.1 Dns Servers. . . . . . . . : 192.168.0.1 AutoConfiguration results. . . . . . : Passed Default gateway test . . . : Passed NetBT name test. . . . . . : Passed [WARNING] At least one of the 00 'WorkStation Service', 03 'Messenger Service', 20 'WINS' names is missing. No remote names have been found. WINS service test. . . . . : Skipped There are no WINS servers configured for this interface. Global results: Domain membership test . . . . . . : Passed Dns domain name is not specified. Dns forest name is not specified. NetBT transports test. . . . . . . : Passed List of NetBt transports currently configured: NetBT_Tcpip_{8DEBC79A-5C98-4152-95EC-90D59BE528D3} 1 NetBt transport currently configured. Autonet address test . . . . . . . : Passed IP loopback ping test. . . . . . . : Passed Default gateway test . . . . . . . : Passed NetBT name test. . . . . . . . . . : Passed [WARNING] You don't have a single interface with the 00 'WorkStation Service', 03 ' Messenger Service', 20 'WINS' names defined. Winsock test . . . . . . . . . . . : Passed DNS test . . . . . . . . . . . . . : Passed Redir and Browser test . . . . . . : Passed List of NetBt transports currently bound to the Redir NetBT_Tcpip_{8DEBC79A-5C98-4152-95EC-90D59BE528D3} The redir is bound to 1 NetBt transport. List of NetBt transports currently bound to the browser NetBT_Tcpip_{8DEBC79A-5C98-4152-95EC-90D59BE528D3} The browser is bound to 1 NetBt transport. DC discovery test. . . . . . . . . : Skipped DC list test . . . . . . . . . . . : Skipped Trust relationship test. . . . . . : Skipped Kerberos test. . . . . . . . . . . : Skipped LDAP test. . . . . . . . . . . . . : Skipped Bindings test. . . . . . . . . . . : Passed WAN configuration test . . . . . . : Skipped No active remote access connections. Modem diagnostics test . . . . . . : Passed IP Security test . . . . . . . . . : Passed Service status is: Started Service startup is: Automatic IPSec service is available, but no policy is assigned or active Note: run "ipseccmd /?" for more detailed information The command completed successfully C:\Program Files\Support Tools |
#5
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The Windows Firewall is turned on automatically when SP2 is installed - make
sure there are no issues there with it blocking apps. Locke "Randy R" wrote in message ... I recently installed SP 2 on this computer, because I had problems connecting to secure websites. Now I can't connect to any websites, my email doesn't work, yet I can access Usenet *only* using Agent. I thought it might be a problem with DNS because I could still connect to other computers on the Internet, including the web interface of my router, but I can resolve and ping websites outside my network, I just can't connect to them with IE or Firefox, or check my email. FTP doesn't work either. Randy R |
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