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#31
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CPU Pegged at 100%
have the same problem. no viruses and etc, now have no antivirus,
updated drivers, updated windows xp sp3. through process monitor i found services.exe use thread kernel32.dll! CreateThread+0x22 for read a lot keys in registry SYSTEM \CurrentControlSet\Services with highest priority. |
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#32
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CPU Pegged at 100%
Gerry, are you out there????
"Gerry" wrote: Try Malwarebytes' Anti-Malware 1.32 -freeware (if you upgrade you pay). http://www.download.com/Malwarebytes...-10804572.html Run Malwarebytes' in safe mode and turn off McAfee before you do to avoid a conflict. Disregard the invitation on the web site regarding the Registry Optimiser -a Registry Optimiser is not a helpful utitity. -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ mtvet wrote: Still looking for some feedback on my posts from the 8th and 9th. Anyone out there?!?!?!? Mark "Gerry" wrote: Mark You can use an Intel Application Accelerator with the Intel Chipsets listed in this link. http://www.intel.com/support/chipset.../cs-009312.htm An Intel Application Accelerator is not offered by Intel for later chipsets Did you disable McAfee and Windows Defender before running Housecall? It would be helpful to know whether the problem was a fight between security software or defensive measures being taken by malware? It could of course be something else. -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ mtvet wrote: Tried the housecall link. Looked like it was working ok at first, but then took FOREVER. There was no data going across the web, so something hung up, and the CPU was, again, at 100%. Tried to restart the housecall check, and it kept giving me error messages, so I don't think I'm going to be able to successfully run that. Any other ideas??? Mark "Gerry" wrote: mtvet Try an online scan using this link: http://housecall.trendmicro.com/uk/ -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ mtvet wrote: I know it's the holidays, and that's why responses may be slow, but I'm still looking for help. Any idea if Intel's Application Accelerator would be helpful with this kind of situation? Just been poking along, trying to check on drivers etc, and stumbled across it. Mark "Gerry" wrote: mtvet Your commit charge figures are well below available RAM so in that sense they are fine. In terms of comparables posted these will have been posted as a result of requests where the user has complained of slow performance and excessive use of the pagefile is expected. So any results posted will more than likely be high. However, it is not easy to get typical figures. You really need to get results when the user is not conscious of a performance issue. Leaving a computer on 24/7 exposes the system to the consequences of memory leaks. Even when a programme with a memory leak is closed the memory is not released until the system is shutdown or restarted. You can check pagefile usage more directly using pagefilemon. A small utility to monitor pagefile usage: http://www.dougknox.com/xp/utils/xp_pagefilemon.htm Note that programs using undo features, particularly those associated with graphics and photo editing, require large amounts of memory so if you use this type of programme check these first observing how the page usage increases when they start and whether the usage decreases when you close the programme. You can get clues as to what is generating peak memory demands but this is not a precise science, more a matter of judgement. The basis of your complaint is that CPU is pegged at 100%. Are you counting the System Idle process as part of the 100%. The System Idle process needs to be disregarded as it represents unused CPU capacity. Normally if you can match CPU usage to something you are doing then it is of no concern. It is unexplained CPU usage that needs investigation as it can indicate malware activity. You can also get a programme commanding 100% because it has a problem. Windows Automatic Updates has been known to create this type of problem. -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ mtvet wrote: Gerry- Under normal circumstances, what would average commit charge figures be? Just curious, because the examples I've seen on line have been roughly the same as on this machine, so I'm wondering what the metric is that you use. Also, I've heard conflicting arguments for shutting down frequently vs. leaving a computer on for longer. Some involve the strain on the hardware from frequent power cycles, some involve software stability over long periods of time. Why do you say it is "not a good idea" to leave the computer on 24/7? I'll try the spybot thing. I think that McAfee had said that it conflicts with their software and that it needed to be removed, but I'll double check those conversations and give it a try. Mark "Gerry" wrote: Mark Your commit charge figures are high. McAfee is a known cause and two of the items in your list relate to McAfee. Leaving your computer on 24/7 is not a good idea. You might look for malware. I would download and run Spybot S & D (freeware version) and see if it finds anything like a Trojan. If Spybot S & D finds anything significant ( other than cookies) you need to be wary. If it removes something and it returns or another nasty pops up it can be an indication that there is another hidden nasty not being detected by McAfee or Spybot. Spybot S & D. There is a freeware version buried in this link: http://www.safer-networking.org/en/spybotsd/index.html -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ mtvet wrote: Just wanted to make sure my responses were actually getting out there, since my ability to see them has been very compromised by using the Microsoft web-based newsreader. Figured I would ping this one, just to make sure that if the existence of the other replies had been unobserved there would be another chance for a response. Mark "Gerry" wrote: What version of McAfee is it? I do not know whether Windows Defender clashes with McAfee but I doubt that is the problem. Try Ctrl+Alt+Delete to select Task Manager and click the Performance Tab. Under Commit Charge what is the Total, the Limit and the Peak? You should be able to gather more information from Task Manager. With the Processes tab open select View, Select, Columns and check the boxes before Peak Memory Usage and Virtual Memory size. What are the figures for the 6 processes using the largest amounts? Do you leave your computer on 24/7? -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ mtvet wrote: Sorry, it's actually 1.25 G. System came with 500M (250x2). I bought 1G and replace 1 module. In Task Manager, the total physical memory is : 1308656. Total available hovers around: 583560, and system cache around: 654840. Any idea if Windows Defender and McAfee clash at all to cause these kinds of symptoms. It's still strange to me that the biggest hog I wind up seeing is svchost.exe with 3 identical threads kernel32.dll!CreateThread+0x22. While McAfee may be somewhat of a hog, it doesn't "appear" to be grabbing too much of the CPU (except at certain times). "Gerry" wrote: In terms of system performance McAfee is a poor choice for a home computer. Replacing it with freeware alternatives would result in a significant improvement. Are you sure you have 1.3 gb RAM? You have two slots. What size stick is each? Drivers: http://snipurl.com/951ce [h10025_www1_hp_com] -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ mtvet wrote: On SP3 now...got THAT issue resolved, but performance |
#33
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CPU Pegged at 100%
Do you use Outlook with Word? Are any devices malfunctioning? Select Start, All Programs, Accessories, System Tools, System Information. Open Components under System Summary and click on Problem Devices. Is anything listed there? Are there any yellow question marks in Device Manager? Right click on the My Computer icon on your Desktop and select Properties, Hardware,Device Manager. If yes what is the Device Error code? Are there any errors in Event Viewer? Have a look in the System and Application logs in Event Viewer for Errors and Warnings and post copies here. Don't post any more than 48 hours ago. You can access Event Viewer by selecting Start, Control Panel, Administrative Tools, and Event Viewer. When researching the meaning of the error, information regarding Event ID, Source and Description are important. HOW TO: View and Manage Event Logs in Event Viewer in Windows XP http://support.microsoft.com/kb/308427/en-us A tip for posting copies of Error Reports! Run Event Viewer and double click on the error you want to copy. In the window, which appears is a button resembling two pages. Click the button and close Event Viewer.Now start your message (email) and do a paste into the body of the message. Make sure this is the first paste after exiting from Event Viewer. -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ mtvet wrote: Gerry, are you out there???? "Gerry" wrote: Try Malwarebytes' Anti-Malware 1.32 -freeware (if you upgrade you pay). http://www.download.com/Malwarebytes...-10804572.html Run Malwarebytes' in safe mode and turn off McAfee before you do to avoid a conflict. Disregard the invitation on the web site regarding the Registry Optimiser -a Registry Optimiser is not a helpful utitity. -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ mtvet wrote: Still looking for some feedback on my posts from the 8th and 9th. Anyone out there?!?!?!? Mark "Gerry" wrote: Mark You can use an Intel Application Accelerator with the Intel Chipsets listed in this link. http://www.intel.com/support/chipset.../cs-009312.htm An Intel Application Accelerator is not offered by Intel for later chipsets Did you disable McAfee and Windows Defender before running Housecall? It would be helpful to know whether the problem was a fight between security software or defensive measures being taken by malware? It could of course be something else. -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ mtvet wrote: Tried the housecall link. Looked like it was working ok at first, but then took FOREVER. There was no data going across the web, so something hung up, and the CPU was, again, at 100%. Tried to restart the housecall check, and it kept giving me error messages, so I don't think I'm going to be able to successfully run that. Any other ideas??? Mark "Gerry" wrote: mtvet Try an online scan using this link: http://housecall.trendmicro.com/uk/ -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ mtvet wrote: I know it's the holidays, and that's why responses may be slow, but I'm still looking for help. Any idea if Intel's Application Accelerator would be helpful with this kind of situation? Just been poking along, trying to check on drivers etc, and stumbled across it. Mark "Gerry" wrote: mtvet Your commit charge figures are well below available RAM so in that sense they are fine. In terms of comparables posted these will have been posted as a result of requests where the user has complained of slow performance and excessive use of the pagefile is expected. So any results posted will more than likely be high. However, it is not easy to get typical figures. You really need to get results when the user is not conscious of a performance issue. Leaving a computer on 24/7 exposes the system to the consequences of memory leaks. Even when a programme with a memory leak is closed the memory is not released until the system is shutdown or restarted. You can check pagefile usage more directly using pagefilemon. A small utility to monitor pagefile usage: http://www.dougknox.com/xp/utils/xp_pagefilemon.htm Note that programs using undo features, particularly those associated with graphics and photo editing, require large amounts of memory so if you use this type of programme check these first observing how the page usage increases when they start and whether the usage decreases when you close the programme. You can get clues as to what is generating peak memory demands but this is not a precise science, more a matter of judgement. The basis of your complaint is that CPU is pegged at 100%. Are you counting the System Idle process as part of the 100%. The System Idle process needs to be disregarded as it represents unused CPU capacity. Normally if you can match CPU usage to something you are doing then it is of no concern. It is unexplained CPU usage that needs investigation as it can indicate malware activity. You can also get a programme commanding 100% because it has a problem. Windows Automatic Updates has been known to create this type of problem. -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ mtvet wrote: Gerry- Under normal circumstances, what would average commit charge figures be? Just curious, because the examples I've seen on line have been roughly the same as on this machine, so I'm wondering what the metric is that you use. Also, I've heard conflicting arguments for shutting down frequently vs. leaving a computer on for longer. Some involve the strain on the hardware from frequent power cycles, some involve software stability over long periods of time. Why do you say it is "not a good idea" to leave the computer on 24/7? I'll try the spybot thing. I think that McAfee had said that it conflicts with their software and that it needed to be removed, but I'll double check those conversations and give it a try. Mark "Gerry" wrote: Mark Your commit charge figures are high. McAfee is a known cause and two of the items in your list relate to McAfee. Leaving your computer on 24/7 is not a good idea. You might look for malware. I would download and run Spybot S & D (freeware version) and see if it finds anything like a Trojan. If Spybot S & D finds anything significant ( other than cookies) you need to be wary. If it removes something and it returns or another nasty pops up it can be an indication that there is another hidden nasty not being detected by McAfee or Spybot. Spybot S & D. There is a freeware version buried in this link: http://www.safer-networking.org/en/spybotsd/index.html -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ mtvet wrote: Just wanted to make sure my responses were actually getting out there, since my ability to see them has been very compromised by using the Microsoft web-based newsreader. Figured I would ping this one, just to make sure that if the existence of the other replies had been unobserved there would be another chance for a response. Mark "Gerry" wrote: What version of McAfee is it? I do not know whether Windows Defender clashes with McAfee but I doubt that is the problem. Try Ctrl+Alt+Delete to select Task Manager and click the Performance Tab. Under Commit Charge what is the Total, the Limit and the Peak? You should be able to gather more information from Task Manager. With the Processes tab open select View, Select, Columns and check the boxes before Peak Memory Usage and Virtual Memory size. What are the figures for the 6 processes using the largest amounts? Do you leave your computer on 24/7? -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ mtvet wrote: Sorry, it's actually 1.25 G. System came with 500M (250x2). I bought 1G and replace 1 module. In Task Manager, the total physical memory is : 1308656. Total available hovers around: 583560, and system cache around: 654840. Any idea if Windows Defender and McAfee clash at all to cause these kinds of symptoms. It's still strange to me that the biggest hog I wind up seeing is svchost.exe with 3 identical threads kernel32.dll!CreateThread+0x22. While McAfee may be somewhat of a hog, it doesn't "appear" to be grabbing too much of the CPU (except at certain times). "Gerry" wrote: In terms of system performance McAfee is a poor choice for a home computer. Replacing it with freeware alternatives would result in a significant improvement. Are you sure you have 1.3 gb RAM? You have two slots. What size stick is each? Drivers: http://snipurl.com/951ce [h10025_www1_hp_com] -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ mtvet wrote: On SP3 now...got THAT issue resolved, but performance |
#34
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CPU Pegged at 100%
Don't use Outlook, but curious about why you're asking whether I use it with
Word. No devices malfunctioning that I've noticed - Under System Information it calls out the PS/2 compatible mouse as being a problem device. No yellow question marks in device manager. PS/2 Mouse is a yellow exclamation mark saying that the device is not present. The HID-compliant mouse is there and working correctly. No errors in event viewer. Following are the three warnings over the last 48 hours, only appear in system. Info only in Applications over the last 48. Some older errors and warnings do show up, but you specifically wanted just the last 48. System: Event Type: Warning Event Source: WinDefend Event Category: None Event ID: 3004 Date: 1/23/2009 Time: 6:55:57 AM User: N/A Computer: OYVEY Description: Windows Defender Real-Time Protection agent has detected changes. Microsoft recommends you analyze the software that made these changes for potential risks. You can use information about how these programs operate to choose whether to allow them to run or remove them from your computer. Allow changes only if you trust the program or the software publisher. Windows Defender can't undo changes that you allow. For more information please see the following: http://go.microsoft.com/fwlink/?linkid=74409 Scan ID: {844CF4DD-E17D-4257-8C56-C7DEEFC3CC38} User: OYVEY\Owner Name: Unknown ID: Severity: Not Yet Classified Category: Not Yet Classified Path Found: driver:cpuz131 Alert Type: Unclassified software Detection Type: For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Event Type: Warning Event Source: Tcpip Event Category: None Event ID: 4226 Date: 1/22/2009 Time: 5:22:31 PM User: N/A Computer: OYVEY Description: TCP/IP has reached the security limit imposed on the number of concurrent TCP connect attempts. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 00 00 00 00 01 00 54 00 ......T. 0008: 00 00 00 00 82 10 00 80 ....‚..€ 0010: 01 00 00 00 00 00 00 00 ........ 0018: 00 00 00 00 00 00 00 00 ........ 0020: 00 00 00 00 00 00 00 00 ........ Event Type: Warning Event Source: W32Time Event Category: None Event ID: 36 Date: 1/22/2009 Time: 12:20:34 PM User: N/A Computer: OYVEY Description: The time service has not been able to synchronize the system time for 49152 seconds because none of the time providers has been able to provide a usable time stamp. The system clock is unsynchronized. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Applications: Event Type: Error Event Source: Application Error Event Category: None Event ID: 1000 Date: 1/19/2009 Time: 6:01:31 PM User: N/A Computer: OYVEY Description: Faulting application winword.exe, version 10.0.6850.0, faulting module winword.exe, version 10.0.6850.0, fault address 0x0014f0cf. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 41 70 70 6c 69 63 61 74 Applicat 0008: 69 6f 6e 20 46 61 69 6c ion Fail 0010: 75 72 65 20 20 77 69 6e ure win 0018: 77 6f 72 64 2e 65 78 65 word.exe 0020: 20 31 30 2e 30 2e 36 38 10.0.68 0028: 35 30 2e 30 20 69 6e 20 50.0 in 0030: 77 69 6e 77 6f 72 64 2e winword. 0038: 65 78 65 20 31 30 2e 30 exe 10.0 0040: 2e 36 38 35 30 2e 30 20 .6850.0 0048: 61 74 20 6f 66 66 73 65 at offse 0050: 74 20 30 30 31 34 66 30 t 0014f0 0058: 63 66 0d 0a cf.. Thanks for any help you can give. Doesn't seem like a lot of useful stuff, but you'll know better than I. Mark "Gerry" wrote: Do you use Outlook with Word? Are any devices malfunctioning? Select Start, All Programs, Accessories, System Tools, System Information. Open Components under System Summary and click on Problem Devices. Is anything listed there? Are there any yellow question marks in Device Manager? Right click on the My Computer icon on your Desktop and select Properties, Hardware,Device Manager. If yes what is the Device Error code? Are there any errors in Event Viewer? Have a look in the System and Application logs in Event Viewer for Errors and Warnings and post copies here. Don't post any more than 48 hours ago. You can access Event Viewer by selecting Start, Control Panel, Administrative Tools, and Event Viewer. When researching the meaning of the error, information regarding Event ID, Source and Description are important. HOW TO: View and Manage Event Logs in Event Viewer in Windows XP http://support.microsoft.com/kb/308427/en-us A tip for posting copies of Error Reports! Run Event Viewer and double click on the error you want to copy. In the window, which appears is a button resembling two pages. Click the button and close Event Viewer.Now start your message (email) and do a paste into the body of the message. Make sure this is the first paste after exiting from Event Viewer. -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ mtvet wrote: Gerry, are you out there???? "Gerry" wrote: Try Malwarebytes' Anti-Malware 1.32 -freeware (if you upgrade you pay). http://www.download.com/Malwarebytes...-10804572.html Run Malwarebytes' in safe mode and turn off McAfee before you do to avoid a conflict. Disregard the invitation on the web site regarding the Registry Optimiser -a Registry Optimiser is not a helpful utitity. -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ mtvet wrote: Still looking for some feedback on my posts from the 8th and 9th. Anyone out there?!?!?!? Mark "Gerry" wrote: Mark You can use an Intel Application Accelerator with the Intel Chipsets listed in this link. http://www.intel.com/support/chipset.../cs-009312.htm An Intel Application Accelerator is not offered by Intel for later chipsets Did you disable McAfee and Windows Defender before running Housecall? It would be helpful to know whether the problem was a fight between security software or defensive measures being taken by malware? It could of course be something else. -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ mtvet wrote: Tried the housecall link. Looked like it was working ok at first, but then took FOREVER. There was no data going across the web, so something hung up, and the CPU was, again, at 100%. Tried to restart the housecall check, and it kept giving me error messages, so I don't think I'm going to be able to successfully run that. Any other ideas??? Mark "Gerry" wrote: mtvet Try an online scan using this link: http://housecall.trendmicro.com/uk/ -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ mtvet wrote: I know it's the holidays, and that's why responses may be slow, but I'm still looking for help. Any idea if Intel's Application Accelerator would be helpful with this kind of situation? Just been poking along, trying to check on drivers etc, and stumbled across it. Mark "Gerry" wrote: mtvet Your commit charge figures are well below available RAM so in that sense they are fine. In terms of comparables posted these will have been posted as a result of requests where the user has complained of slow performance and excessive use of the pagefile is expected. So any results posted will more than likely be high. However, it is not easy to get typical figures. You really need to get results when the user is not conscious of a performance issue. Leaving a computer on 24/7 exposes the system to the consequences of memory leaks. Even when a programme with a memory leak is closed the memory is not released until the system is shutdown or restarted. You can check pagefile usage more directly using pagefilemon. A small utility to monitor pagefile usage: http://www.dougknox.com/xp/utils/xp_pagefilemon.htm Note that programs using undo features, particularly those associated with graphics and photo editing, require large amounts of memory so if you use this type of programme check these first observing how the page usage increases when they start and whether the usage decreases when you close the programme. You can get clues as to what is generating peak memory demands but this is not a precise science, more a matter of judgement. The basis of your complaint is that CPU is pegged at 100%. Are you counting the System Idle process as part of the 100%. The System Idle process needs to be disregarded as it represents unused CPU capacity. Normally if you can match CPU usage to something you are doing then it is of no concern. It is unexplained CPU usage that needs investigation as it can indicate malware activity. You can also get a programme commanding 100% because it has a problem. Windows Automatic Updates has been known to create this type of problem. -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ mtvet wrote: Gerry- Under normal circumstances, what would average commit charge figures be? Just curious, because the examples I've seen on line have been roughly the same as on this machine, so I'm wondering what the metric is that you use. Also, I've heard conflicting arguments for shutting down frequently vs. leaving a computer on for longer. Some involve the strain on the hardware from frequent power cycles, some involve software stability over long periods of time. Why do you say it is "not a good idea" to leave the computer on 24/7? I'll try the spybot thing. I think that McAfee had said that it conflicts with their software and that it needed to be removed, but I'll double check those conversations and give it a try. Mark "Gerry" wrote: Mark Your commit charge figures are high. McAfee is a known cause and two of the items in your list relate to McAfee. Leaving your computer on 24/7 is not a good idea. You might look for malware. I would download and run Spybot S & D (freeware version) and see if it finds anything like a Trojan. If Spybot S & D finds anything significant ( other than cookies) you need to be wary. If it removes something and it returns or another nasty pops up it can be an indication that there is another hidden nasty not being detected by McAfee or Spybot. Spybot S & D. There is a freeware version buried in this link: http://www.safer-networking.org/en/spybotsd/index.html -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ mtvet wrote: Just wanted to make sure my responses were actually getting out there, since my ability to see them has been very compromised by using the Microsoft web-based newsreader. Figured I would ping this one, just to make sure that if the existence of the other replies had been unobserved there would be another chance for a response. Mark "Gerry" wrote: What version of McAfee is it? I do not know whether Windows Defender clashes with McAfee but I doubt that is the problem. Try Ctrl+Alt+Delete to select Task Manager and click the Performance Tab. Under Commit Charge what is the Total, the Limit and the Peak? You should be able to gather more information from Task Manager. With the Processes tab open select View, Select, Columns and check the boxes before Peak Memory Usage and Virtual Memory size. What are the figures for the 6 processes using the largest amounts? Do you leave your computer on 24/7? -- |
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CPU Pegged at 100%
mtvet
I was trying to link Word to this earlier comment by you "When we connect to the web using VZAccessMgr (verizon wireless connection) the usage jumps from about 20% up to 80% and back down." I was also trying to figure what this driver, mso.dll, plays. Are two mouse entries appearing in Device Manager? What happens if you disable the mouse with the yellow exclamation mark? Event ID: 3004 Using regedit, Edit, Find search My computer for {844CF4DD-E17D-4257-8C56-C7DEEFC3CC38}. It may be the software referred in the kink below. cpuz 131 http://www.cpuid.com/cpuz.php Did you download this software to investigate your CPU problem? Event ID: 4226 http://www.eventid.net/display.asp?e...cpip &phase=1 Event ID: 36 An error of no signifance. Event ID: 1000 What were you doing when Word crashed? http://howtotroubleshoot.blogspot.co...lean-word.html What is the history of Office on the computer? -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ mtvet wrote: Don't use Outlook, but curious about why you're asking whether I use it with Word. No devices malfunctioning that I've noticed - Under System Information it calls out the PS/2 compatible mouse as being a problem device. No yellow question marks in device manager. PS/2 Mouse is a yellow exclamation mark saying that the device is not present. The HID-compliant mouse is there and working correctly. No errors in event viewer. Following are the three warnings over the last 48 hours, only appear in system. Info only in Applications over the last 48. Some older errors and warnings do show up, but you specifically wanted just the last 48. System: Event Type: Warning Event Source: WinDefend Event Category: None Event ID: 3004 Date: 1/23/2009 Time: 6:55:57 AM User: N/A Computer: OYVEY Description: Windows Defender Real-Time Protection agent has detected changes. Microsoft recommends you analyze the software that made these changes for potential risks. You can use information about how these programs operate to choose whether to allow them to run or remove them from your computer. Allow changes only if you trust the program or the software publisher. Windows Defender can't undo changes that you allow. For more information please see the following: http://go.microsoft.com/fwlink/?linkid=74409 Scan ID: {844CF4DD-E17D-4257-8C56-C7DEEFC3CC38} User: OYVEY\Owner Name: Unknown ID: Severity: Not Yet Classified Category: Not Yet Classified Path Found: driver:cpuz131 Alert Type: Unclassified software Detection Type: For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Event Type: Warning Event Source: Tcpip Event Category: None Event ID: 4226 Date: 1/22/2009 Time: 5:22:31 PM User: N/A Computer: OYVEY Description: TCP/IP has reached the security limit imposed on the number of concurrent TCP connect attempts. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 00 00 00 00 01 00 54 00 ......T. 0008: 00 00 00 00 82 10 00 80 ....‚..€ 0010: 01 00 00 00 00 00 00 00 ........ 0018: 00 00 00 00 00 00 00 00 ........ 0020: 00 00 00 00 00 00 00 00 ........ Event Type: Warning Event Source: W32Time Event Category: None Event ID: 36 Date: 1/22/2009 Time: 12:20:34 PM User: N/A Computer: OYVEY Description: The time service has not been able to synchronize the system time for 49152 seconds because none of the time providers has been able to provide a usable time stamp. The system clock is unsynchronized. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Applications: Event Type: Error Event Source: Application Error Event Category: None Event ID: 1000 Date: 1/19/2009 Time: 6:01:31 PM User: N/A Computer: OYVEY Description: Faulting application winword.exe, version 10.0.6850.0, faulting module winword.exe, version 10.0.6850.0, fault address 0x0014f0cf. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 41 70 70 6c 69 63 61 74 Applicat 0008: 69 6f 6e 20 46 61 69 6c ion Fail 0010: 75 72 65 20 20 77 69 6e ure win 0018: 77 6f 72 64 2e 65 78 65 word.exe 0020: 20 31 30 2e 30 2e 36 38 10.0.68 0028: 35 30 2e 30 20 69 6e 20 50.0 in 0030: 77 69 6e 77 6f 72 64 2e winword. 0038: 65 78 65 20 31 30 2e 30 exe 10.0 0040: 2e 36 38 35 30 2e 30 20 .6850.0 0048: 61 74 20 6f 66 66 73 65 at offse 0050: 74 20 30 30 31 34 66 30 t 0014f0 0058: 63 66 0d 0a cf.. Thanks for any help you can give. Doesn't seem like a lot of useful stuff, but you'll know better than I. Mark "Gerry" wrote: Do you use Outlook with Word? Are any devices malfunctioning? Select Start, All Programs, Accessories, System Tools, System Information. Open Components under System Summary and click on Problem Devices. Is anything listed there? Are there any yellow question marks in Device Manager? Right click on the My Computer icon on your Desktop and select Properties, Hardware,Device Manager. If yes what is the Device Error code? Are there any errors in Event Viewer? Have a look in the System and Application logs in Event Viewer for Errors and Warnings and post copies here. Don't post any more than 48 hours ago. You can access Event Viewer by selecting Start, Control Panel, Administrative Tools, and Event Viewer. When researching the meaning of the error, information regarding Event ID, Source and Description are important. HOW TO: View and Manage Event Logs in Event Viewer in Windows XP http://support.microsoft.com/kb/308427/en-us A tip for posting copies of Error Reports! Run Event Viewer and double click on the error you want to copy. In the window, which appears is a button resembling two pages. Click the button and close Event Viewer.Now start your message (email) and do a paste into the body of the message. Make sure this is the first paste after exiting from Event Viewer. -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ mtvet wrote: Gerry, are you out there???? "Gerry" wrote: Try Malwarebytes' Anti-Malware 1.32 -freeware (if you upgrade you pay). http://www.download.com/Malwarebytes...-10804572.html Run Malwarebytes' in safe mode and turn off McAfee before you do to avoid a conflict. Disregard the invitation on the web site regarding the Registry Optimiser -a Registry Optimiser is not a helpful utitity. -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ mtvet wrote: Still looking for some feedback on my posts from the 8th and 9th. Anyone out there?!?!?!? Mark "Gerry" wrote: Mark You can use an Intel Application Accelerator with the Intel Chipsets listed in this link. http://www.intel.com/support/chipset.../cs-009312.htm An Intel Application Accelerator is not offered by Intel for later chipsets Did you disable McAfee and Windows Defender before running Housecall? It would be helpful to know whether the problem was a fight between security software or defensive measures being taken by malware? It could of course be something else. -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ mtvet wrote: Tried the housecall link. Looked like it was working ok at first, but then took FOREVER. There was no data going across the web, so something hung up, and the CPU was, again, at 100%. Tried to restart the housecall check, and it kept giving me error messages, so I don't think I'm going to be able to successfully run that. Any other ideas??? Mark "Gerry" wrote: mtvet Try an online scan using this link: http://housecall.trendmicro.com/uk/ -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ mtvet wrote: I know it's the holidays, and that's why responses may be slow, but I'm still looking for help. Any idea if Intel's Application Accelerator would be helpful with this kind of situation? Just been poking along, trying to check on drivers etc, and stumbled across it. Mark "Gerry" wrote: mtvet Your commit charge figures are well below available RAM so in that sense they are fine. In terms of comparables posted these will have been posted as a result of requests where the user has complained of slow performance and excessive use of the pagefile is expected. So any results posted will more than likely be high. However, it is not easy to get typical figures. You really need to get results when the user is not conscious of a performance issue. Leaving a computer on 24/7 exposes the system to the consequences of memory leaks. Even when a programme with a memory leak is closed the memory is not released until the system is shutdown or restarted. You can check pagefile usage more directly using pagefilemon. A small utility to monitor pagefile usage: http://www.dougknox.com/xp/utils/xp_pagefilemon.htm Note that programs using undo features, particularly those associated with graphics and photo editing, require large amounts of memory so if you use this type of programme check these first observing how the page usage increases when they start and whether the usage decreases when you close the programme. You can get clues as to what is generating peak memory demands but this is not a precise science, more a matter of judgement. The basis of your complaint is that CPU is pegged at 100%. Are you counting the System Idle process as part of the 100%. The System Idle process needs to be disregarded as it represents unused CPU capacity. Normally if you can match CPU usage to something you are doing then it is of no concern. It is unexplained CPU usage that needs investigation as it can indicate malware activity. You can also get a programme commanding 100% because it has a problem. Windows Automatic Updates has been known to create this type of problem. -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ mtvet wrote: Gerry- Under normal circumstances, what would average commit charge figures be? Just curious, because the examples I've seen on line have been roughly the same as on this machine, so I'm wondering what the metric is that you use. Also, I've heard conflicting arguments for shutting down frequently vs. leaving a computer on for longer. Some involve the strain on the hardware from frequent power cycles, some involve software stability over long periods of time. Why do you say it is "not a good idea" to leave the computer on 24/7? I'll try the spybot thing. I think that McAfee had said that it conflicts with their software and that it needed to be removed, but I'll double check those conversations and give it a try. Mark "Gerry" wrote: Mark Your commit charge figures are high. McAfee is a known cause and two of the items in your list relate to McAfee. Leaving your computer on 24/7 is not a good idea. You might look for malware. I would download and run Spybot S & D (freeware version) and see if it finds anything like a Trojan. If Spybot S & D finds anything significant ( other than cookies) you need to be wary. If it removes something and it returns or another nasty pops up it can be an indication that there is another hidden nasty not being detected by McAfee or Spybot. Spybot S & D. There is a freeware version buried in this link: http://www.safer-networking.org/en/spybotsd/index.html -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ mtvet wrote: Just wanted to make sure my responses were actually getting out there, since my ability to see them has been very compromised by using the Microsoft web-based newsreader. Figured I would ping this one, just to make sure that if the existence of the other replies had been unobserved there would be another chance for a response. Mark "Gerry" wrote: What version of McAfee is it? I do not know whether Windows Defender clashes with McAfee but I doubt that is the problem. Try Ctrl+Alt+Delete to select Task Manager and click the Performance Tab. Under Commit Charge what is the Total, the Limit and the Peak? You should be able to gather more information from Task Manager. With the Processes tab open select View, Select, Columns and check the boxes before Peak Memory Usage and Virtual Memory size. What are the figures for the 6 processes using the largest amounts? Do you leave your computer on 24/7? -- |
#36
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CPU Pegged at 100%
Gerry-
Yes, there are two mouse entries, one hidden, one not. When I disable the PS2 mouse (exclamation mark), there is no performance difference. Yes, I downloaded CPU-Z to try to figure out what was going on with the processor. One thing I wanted to ensure was that it was appropriately seeing the L2 cache on the CPU, since there were some indications that no L2cache was being seen. All looked fine with cpu-z. Don't know what was happening with Word when it crashed, will follow the link and see if it helps me unwind anything about that fault. You ask about the history of Office on this computer. As far as I know, purchased, installed and used. What specifics would be helpful concerning history?? Thx. Mark "Gerry" wrote: mtvet I was trying to link Word to this earlier comment by you "When we connect to the web using VZAccessMgr (verizon wireless connection) the usage jumps from about 20% up to 80% and back down." I was also trying to figure what this driver, mso.dll, plays. Are two mouse entries appearing in Device Manager? What happens if you disable the mouse with the yellow exclamation mark? Event ID: 3004 Using regedit, Edit, Find search My computer for {844CF4DD-E17D-4257-8C56-C7DEEFC3CC38}. It may be the software referred in the kink below. cpuz 131 http://www.cpuid.com/cpuz.php Did you download this software to investigate your CPU problem? Event ID: 4226 http://www.eventid.net/display.asp?e...cpip &phase=1 Event ID: 36 An error of no signifance. Event ID: 1000 What were you doing when Word crashed? http://howtotroubleshoot.blogspot.co...lean-word.html What is the history of Office on the computer? -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ mtvet wrote: Don't use Outlook, but curious about why you're asking whether I use it with Word. No devices malfunctioning that I've noticed - Under System Information it calls out the PS/2 compatible mouse as being a problem device. No yellow question marks in device manager. PS/2 Mouse is a yellow exclamation mark saying that the device is not present. The HID-compliant mouse is there and working correctly. No errors in event viewer. Following are the three warnings over the last 48 hours, only appear in system. Info only in Applications over the last 48. Some older errors and warnings do show up, but you specifically wanted just the last 48. System: Event Type: Warning Event Source: WinDefend Event Category: None Event ID: 3004 Date: 1/23/2009 Time: 6:55:57 AM User: N/A Computer: OYVEY Description: Windows Defender Real-Time Protection agent has detected changes. Microsoft recommends you analyze the software that made these changes for potential risks. You can use information about how these programs operate to choose whether to allow them to run or remove them from your computer. Allow changes only if you trust the program or the software publisher. Windows Defender can't undo changes that you allow. For more information please see the following: http://go.microsoft.com/fwlink/?linkid=74409 Scan ID: {844CF4DD-E17D-4257-8C56-C7DEEFC3CC38} User: OYVEY\Owner Name: Unknown ID: Severity: Not Yet Classified Category: Not Yet Classified Path Found: driver:cpuz131 Alert Type: Unclassified software Detection Type: For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Event Type: Warning Event Source: Tcpip Event Category: None Event ID: 4226 Date: 1/22/2009 Time: 5:22:31 PM User: N/A Computer: OYVEY Description: TCP/IP has reached the security limit imposed on the number of concurrent TCP connect attempts. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 00 00 00 00 01 00 54 00 ......T. 0008: 00 00 00 00 82 10 00 80 ....‚..€ 0010: 01 00 00 00 00 00 00 00 ........ 0018: 00 00 00 00 00 00 00 00 ........ 0020: 00 00 00 00 00 00 00 00 ........ Event Type: Warning Event Source: W32Time Event Category: None Event ID: 36 Date: 1/22/2009 Time: 12:20:34 PM User: N/A Computer: OYVEY Description: The time service has not been able to synchronize the system time for 49152 seconds because none of the time providers has been able to provide a usable time stamp. The system clock is unsynchronized. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Applications: Event Type: Error Event Source: Application Error Event Category: None Event ID: 1000 Date: 1/19/2009 Time: 6:01:31 PM User: N/A Computer: OYVEY Description: Faulting application winword.exe, version 10.0.6850.0, faulting module winword.exe, version 10.0.6850.0, fault address 0x0014f0cf. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 41 70 70 6c 69 63 61 74 Applicat 0008: 69 6f 6e 20 46 61 69 6c ion Fail 0010: 75 72 65 20 20 77 69 6e ure win 0018: 77 6f 72 64 2e 65 78 65 word.exe 0020: 20 31 30 2e 30 2e 36 38 10.0.68 0028: 35 30 2e 30 20 69 6e 20 50.0 in 0030: 77 69 6e 77 6f 72 64 2e winword. 0038: 65 78 65 20 31 30 2e 30 exe 10.0 0040: 2e 36 38 35 30 2e 30 20 .6850.0 0048: 61 74 20 6f 66 66 73 65 at offse 0050: 74 20 30 30 31 34 66 30 t 0014f0 0058: 63 66 0d 0a cf.. Thanks for any help you can give. Doesn't seem like a lot of useful stuff, but you'll know better than I. Mark "Gerry" wrote: Do you use Outlook with Word? Are any devices malfunctioning? Select Start, All Programs, Accessories, System Tools, System Information. Open Components under System Summary and click on Problem Devices. Is anything listed there? Are there any yellow question marks in Device Manager? Right click on the My Computer icon on your Desktop and select Properties, Hardware,Device Manager. If yes what is the Device Error code? Are there any errors in Event Viewer? Have a look in the System and Application logs in Event Viewer for Errors and Warnings and post copies here. Don't post any more than 48 hours ago. You can access Event Viewer by selecting Start, Control Panel, Administrative Tools, and Event Viewer. When researching the meaning of the error, information regarding Event ID, Source and Description are important. HOW TO: View and Manage Event Logs in Event Viewer in Windows XP http://support.microsoft.com/kb/308427/en-us A tip for posting copies of Error Reports! Run Event Viewer and double click on the error you want to copy. In the window, which appears is a button resembling two pages. Click the button and close Event Viewer.Now start your message (email) and do a paste into the body of the message. Make sure this is the first paste after exiting from Event Viewer. -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ mtvet wrote: Gerry, are you out there???? "Gerry" wrote: Try Malwarebytes' Anti-Malware 1.32 -freeware (if you upgrade you pay). http://www.download.com/Malwarebytes...-10804572.html Run Malwarebytes' in safe mode and turn off McAfee before you do to avoid a conflict. Disregard the invitation on the web site regarding the Registry Optimiser -a Registry Optimiser is not a helpful utitity. -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ mtvet wrote: Still looking for some feedback on my posts from the 8th and 9th. Anyone out there?!?!?!? Mark "Gerry" wrote: Mark You can use an Intel Application Accelerator with the Intel Chipsets listed in this link. http://www.intel.com/support/chipset.../cs-009312.htm An Intel Application Accelerator is not offered by Intel for later chipsets Did you disable McAfee and Windows Defender before running Housecall? It would be helpful to know whether the problem was a fight between security software or defensive measures being taken by malware? It could of course be something else. -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ mtvet wrote: Tried the housecall link. Looked like it was working ok at first, but then took FOREVER. There was no data going across the web, so something hung up, and the CPU was, again, at 100%. Tried to restart the housecall check, and it kept giving me error messages, so I don't think I'm going to be able to successfully run that. Any other ideas??? Mark "Gerry" wrote: |
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CPU Pegged at 100%
mtvet
Is Office as it was originally installed or have you uninstalled and gone to later version. What version is currently installed? Have you installed updates? -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ mtvet wrote: Gerry- Yes, there are two mouse entries, one hidden, one not. When I disable the PS2 mouse (exclamation mark), there is no performance difference. Yes, I downloaded CPU-Z to try to figure out what was going on with the processor. One thing I wanted to ensure was that it was appropriately seeing the L2 cache on the CPU, since there were some indications that no L2cache was being seen. All looked fine with cpu-z. Don't know what was happening with Word when it crashed, will follow the link and see if it helps me unwind anything about that fault. You ask about the history of Office on this computer. As far as I know, purchased, installed and used. What specifics would be helpful concerning history?? Thx. Mark "Gerry" wrote: mtvet I was trying to link Word to this earlier comment by you "When we connect to the web using VZAccessMgr (verizon wireless connection) the usage jumps from about 20% up to 80% and back down." I was also trying to figure what this driver, mso.dll, plays. Are two mouse entries appearing in Device Manager? What happens if you disable the mouse with the yellow exclamation mark? Event ID: 3004 Using regedit, Edit, Find search My computer for {844CF4DD-E17D-4257-8C56-C7DEEFC3CC38}. It may be the software referred in the kink below. cpuz 131 http://www.cpuid.com/cpuz.php Did you download this software to investigate your CPU problem? Event ID: 4226 http://www.eventid.net/display.asp?e...cpip &phase=1 Event ID: 36 An error of no signifance. Event ID: 1000 What were you doing when Word crashed? http://howtotroubleshoot.blogspot.co...lean-word.html What is the history of Office on the computer? -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ mtvet wrote: Don't use Outlook, but curious about why you're asking whether I use it with Word. No devices malfunctioning that I've noticed - Under System Information it calls out the PS/2 compatible mouse as being a problem device. No yellow question marks in device manager. PS/2 Mouse is a yellow exclamation mark saying that the device is not present. The HID-compliant mouse is there and working correctly. No errors in event viewer. Following are the three warnings over the last 48 hours, only appear in system. Info only in Applications over the last 48. Some older errors and warnings do show up, but you specifically wanted just the last 48. System: Event Type: Warning Event Source: WinDefend Event Category: None Event ID: 3004 Date: 1/23/2009 Time: 6:55:57 AM User: N/A Computer: OYVEY Description: Windows Defender Real-Time Protection agent has detected changes. Microsoft recommends you analyze the software that made these changes for potential risks. You can use information about how these programs operate to choose whether to allow them to run or remove them from your computer. Allow changes only if you trust the program or the software publisher. Windows Defender can't undo changes that you allow. For more information please see the following: http://go.microsoft.com/fwlink/?linkid=74409 Scan ID: {844CF4DD-E17D-4257-8C56-C7DEEFC3CC38} User: OYVEY\Owner Name: Unknown ID: Severity: Not Yet Classified Category: Not Yet Classified Path Found: driver:cpuz131 Alert Type: Unclassified software Detection Type: For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Event Type: Warning Event Source: Tcpip Event Category: None Event ID: 4226 Date: 1/22/2009 Time: 5:22:31 PM User: N/A Computer: OYVEY Description: TCP/IP has reached the security limit imposed on the number of concurrent TCP connect attempts. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 00 00 00 00 01 00 54 00 ......T. 0008: 00 00 00 00 82 10 00 80 ....,..? 0010: 01 00 00 00 00 00 00 00 ........ 0018: 00 00 00 00 00 00 00 00 ........ 0020: 00 00 00 00 00 00 00 00 ........ Event Type: Warning Event Source: W32Time Event Category: None Event ID: 36 Date: 1/22/2009 Time: 12:20:34 PM User: N/A Computer: OYVEY Description: The time service has not been able to synchronize the system time for 49152 seconds because none of the time providers has been able to provide a usable time stamp. The system clock is unsynchronized. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Applications: Event Type: Error Event Source: Application Error Event Category: None Event ID: 1000 Date: 1/19/2009 Time: 6:01:31 PM User: N/A Computer: OYVEY Description: Faulting application winword.exe, version 10.0.6850.0, faulting module winword.exe, version 10.0.6850.0, fault address 0x0014f0cf. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 41 70 70 6c 69 63 61 74 Applicat 0008: 69 6f 6e 20 46 61 69 6c ion Fail 0010: 75 72 65 20 20 77 69 6e ure win 0018: 77 6f 72 64 2e 65 78 65 word.exe 0020: 20 31 30 2e 30 2e 36 38 10.0.68 0028: 35 30 2e 30 20 69 6e 20 50.0 in 0030: 77 69 6e 77 6f 72 64 2e winword. 0038: 65 78 65 20 31 30 2e 30 exe 10.0 0040: 2e 36 38 35 30 2e 30 20 .6850.0 0048: 61 74 20 6f 66 66 73 65 at offse 0050: 74 20 30 30 31 34 66 30 t 0014f0 0058: 63 66 0d 0a cf.. Thanks for any help you can give. Doesn't seem like a lot of useful stuff, but you'll know better than I. Mark "Gerry" wrote: Do you use Outlook with Word? Are any devices malfunctioning? Select Start, All Programs, Accessories, System Tools, System Information. Open Components under System Summary and click on Problem Devices. Is anything listed there? Are there any yellow question marks in Device Manager? Right click on the My Computer icon on your Desktop and select Properties, Hardware,Device Manager. If yes what is the Device Error code? Are there any errors in Event Viewer? Have a look in the System and Application logs in Event Viewer for Errors and Warnings and post copies here. Don't post any more than 48 hours ago. You can access Event Viewer by selecting Start, Control Panel, Administrative Tools, and Event Viewer. When researching the meaning of the error, information regarding Event ID, Source and Description are important. HOW TO: View and Manage Event Logs in Event Viewer in Windows XP http://support.microsoft.com/kb/308427/en-us A tip for posting copies of Error Reports! Run Event Viewer and double click on the error you want to copy. In the window, which appears is a button resembling two pages. Click the button and close Event Viewer.Now start your message (email) and do a paste into the body of the message. Make sure this is the first paste after exiting from Event Viewer. -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ mtvet wrote: Gerry, are you out there???? "Gerry" wrote: Try Malwarebytes' Anti-Malware 1.32 -freeware (if you upgrade you pay). http://www.download.com/Malwarebytes...-10804572.html Run Malwarebytes' in safe mode and turn off McAfee before you do to avoid a conflict. Disregard the invitation on the web site regarding the Registry Optimiser -a Registry Optimiser is not a helpful utitity. -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ mtvet wrote: Still looking for some feedback on my posts from the 8th and 9th. Anyone out there?!?!?!? Mark "Gerry" wrote: Mark You can use an Intel Application Accelerator with the Intel Chipsets listed in this link. http://www.intel.com/support/chipset.../cs-009312.htm An Intel Application Accelerator is not offered by Intel for later chipsets Did you disable McAfee and Windows Defender before running Housecall? It would be helpful to know whether the problem was a fight between security software or defensive measures being taken by malware? It could of course be something else. -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ mtvet wrote: Tried the housecall link. Looked like it was working ok at first, but then took FOREVER. There was no data going across the web, so something hung up, and the CPU was, again, at 100%. Tried to restart the housecall check, and it kept giving me error messages, so I don't think I'm going to be able to successfully run that. Any other ideas??? Mark "Gerry" wrote: |
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CPU Pegged at 100%
Gerry-
Just wanted to try to remind you about this thread. I'm trying replying to an earlier post by you, thinking that maybe the thread got nested too deep and that's why it's not getting noted outside of the web browser reader. Looking forward to your input. Thanks. Mark "Gerry" wrote: In terms of system performance McAfee is a poor choice for a home computer. Replacing it with freeware alternatives would result in a significant improvement. Are you sure you have 1.3 gb RAM? You have two slots. What size stick is each? Drivers: http://snipurl.com/951ce [h10025_www1_hp_com] -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ mtvet wrote: On SP3 now...got THAT issue resolved, but performance still the same, LOUSY. Updated video driver, no effect. You mentioned the motherboard chipset drivers and that they should be sure to be updated. If I go into device manager, which devices do I select in order to update those drivers appropriately? Is there a way to get the system to do a global driver update of some type, rather than having to do them piecemeal?? Thanks. "Shenan Stanley" wrote: mtvet wrote: I've seen this issue a number of times, but no firm solution, and have a few differences with the other presentations. Just want to try to get at what's going on with this machine. HP Pavilion 503n, XPSP2, Celeron 1.7GHz, 1.3 GB RAM Running Process Explorer to try to figure out what's going on. Launch an Office program - Jumps to 100% CPU, then drops down. When I then try to open a file and navigate to My Computer, the flashlight comes up, and it takes forever, with the usage up to 100%. The primary process in this case appears to be the Office App (eg - WinWord). In other cases, seems like it's svchost that has 3 threads of kernel32.dll!CreateThread+0x22. These each consume 20+% of the CPU. When we connect to the web using VZAccessMgr (verizon wireless connection) the usage jumps from about 20% up to 80% and back down. Just keeps cycling like that. The heavy users in this case appear to be the CreateThread+0x22. Then when anything else runs on top of that, we have absolutely no functionality at all. Any help/suggestions appreciated!!! I tend to see that alot on celeron processors. The lack of sufficient cache on the processor *really* makes a noticable difference. - Are you running the latest VZAccessMgr? - Latest hardware drivers (motherboard chipset in particular)? - What AV software? - Integrated or seperate video card (and is the latest driver for that installed?) - What is your virtual memory set at? (I suggest you let Windows control it.) - How much free disk space? - Last time you ran a full CHKDSK? - Followed by a full defragmentation? - What version of Office? - Why SP2 and not SP3 for Windows XP? - Home Edition, Professional Edition, Media Center Edition or Tablet PC Edition? - If you run an application like "HeavyLoad" for a while - does it crash your system? And how long does it take to completely peg your processor and use all your memory? -- Shenan Stanley MS-MVP -- How To Ask Questions The Smart Way http://www.catb.org/~esr/faqs/smart-questions.html |
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CPU Pegged at 100%
mtvet
Try Start, Control Panel, Administrative Tools, Services. Right click on Windows Image Acquisition and select Properties. Change the StartUp type to Manual, click on Apply and OK. Exit and restart the computer. What affect does this change have. -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ mtvet wrote: Gerry- Just wanted to try to remind you about this thread. I'm trying replying to an earlier post by you, thinking that maybe the thread got nested too deep and that's why it's not getting noted outside of the web browser reader. Looking forward to your input. Thanks. Mark "Gerry" wrote: In terms of system performance McAfee is a poor choice for a home computer. Replacing it with freeware alternatives would result in a significant improvement. Are you sure you have 1.3 gb RAM? You have two slots. What size stick is each? Drivers: http://snipurl.com/951ce [h10025_www1_hp_com] -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ mtvet wrote: On SP3 now...got THAT issue resolved, but performance still the same, LOUSY. Updated video driver, no effect. You mentioned the motherboard chipset drivers and that they should be sure to be updated. If I go into device manager, which devices do I select in order to update those drivers appropriately? Is there a way to get the system to do a global driver update of some type, rather than having to do them piecemeal?? Thanks. "Shenan Stanley" wrote: mtvet wrote: I've seen this issue a number of times, but no firm solution, and have a few differences with the other presentations. Just want to try to get at what's going on with this machine. HP Pavilion 503n, XPSP2, Celeron 1.7GHz, 1.3 GB RAM Running Process Explorer to try to figure out what's going on. Launch an Office program - Jumps to 100% CPU, then drops down. When I then try to open a file and navigate to My Computer, the flashlight comes up, and it takes forever, with the usage up to 100%. The primary process in this case appears to be the Office App (eg - WinWord). In other cases, seems like it's svchost that has 3 threads of kernel32.dll!CreateThread+0x22. These each consume 20+% of the CPU. When we connect to the web using VZAccessMgr (verizon wireless connection) the usage jumps from about 20% up to 80% and back down. Just keeps cycling like that. The heavy users in this case appear to be the CreateThread+0x22. Then when anything else runs on top of that, we have absolutely no functionality at all. Any help/suggestions appreciated!!! I tend to see that alot on celeron processors. The lack of sufficient cache on the processor *really* makes a noticable difference. - Are you running the latest VZAccessMgr? - Latest hardware drivers (motherboard chipset in particular)? - What AV software? - Integrated or seperate video card (and is the latest driver for that installed?) - What is your virtual memory set at? (I suggest you let Windows control it.) - How much free disk space? - Last time you ran a full CHKDSK? - Followed by a full defragmentation? - What version of Office? - Why SP2 and not SP3 for Windows XP? - Home Edition, Professional Edition, Media Center Edition or Tablet PC Edition? - If you run an application like "HeavyLoad" for a while - does it crash your system? And how long does it take to completely peg your processor and use all your memory? -- Shenan Stanley MS-MVP -- How To Ask Questions The Smart Way http://www.catb.org/~esr/faqs/smart-questions.html |
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CPU Pegged at 100%
Certainly no speed improvement, possibly slightly worse. Any other thoughts?
Thanks. Mark "Gerry" wrote: mtvet Try Start, Control Panel, Administrative Tools, Services. Right click on Windows Image Acquisition and select Properties. Change the StartUp type to Manual, click on Apply and OK. Exit and restart the computer. What affect does this change have. -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ mtvet wrote: Gerry- Just wanted to try to remind you about this thread. I'm trying replying to an earlier post by you, thinking that maybe the thread got nested too deep and that's why it's not getting noted outside of the web browser reader. Looking forward to your input. Thanks. Mark "Gerry" wrote: In terms of system performance McAfee is a poor choice for a home computer. Replacing it with freeware alternatives would result in a significant improvement. Are you sure you have 1.3 gb RAM? You have two slots. What size stick is each? Drivers: http://snipurl.com/951ce [h10025_www1_hp_com] -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ mtvet wrote: On SP3 now...got THAT issue resolved, but performance still the same, LOUSY. Updated video driver, no effect. You mentioned the motherboard chipset drivers and that they should be sure to be updated. If I go into device manager, which devices do I select in order to update those drivers appropriately? Is there a way to get the system to do a global driver update of some type, rather than having to do them piecemeal?? Thanks. "Shenan Stanley" wrote: mtvet wrote: I've seen this issue a number of times, but no firm solution, and have a few differences with the other presentations. Just want to try to get at what's going on with this machine. HP Pavilion 503n, XPSP2, Celeron 1.7GHz, 1.3 GB RAM Running Process Explorer to try to figure out what's going on. Launch an Office program - Jumps to 100% CPU, then drops down. When I then try to open a file and navigate to My Computer, the flashlight comes up, and it takes forever, with the usage up to 100%. The primary process in this case appears to be the Office App (eg - WinWord). In other cases, seems like it's svchost that has 3 threads of kernel32.dll!CreateThread+0x22. These each consume 20+% of the CPU. When we connect to the web using VZAccessMgr (verizon wireless connection) the usage jumps from about 20% up to 80% and back down. Just keeps cycling like that. The heavy users in this case appear to be the CreateThread+0x22. Then when anything else runs on top of that, we have absolutely no functionality at all. Any help/suggestions appreciated!!! I tend to see that alot on celeron processors. The lack of sufficient cache on the processor *really* makes a noticable difference. - Are you running the latest VZAccessMgr? - Latest hardware drivers (motherboard chipset in particular)? - What AV software? - Integrated or seperate video card (and is the latest driver for that installed?) - What is your virtual memory set at? (I suggest you let Windows control it.) - How much free disk space? - Last time you ran a full CHKDSK? - Followed by a full defragmentation? - What version of Office? - Why SP2 and not SP3 for Windows XP? - Home Edition, Professional Edition, Media Center Edition or Tablet PC Edition? - If you run an application like "HeavyLoad" for a while - does it crash your system? And how long does it take to completely peg your processor and use all your memory? -- Shenan Stanley MS-MVP -- How To Ask Questions The Smart Way http://www.catb.org/~esr/faqs/smart-questions.html |
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CPU Pegged at 100%
Gerry-
Any response to my last post??? Mark "Gerry" wrote: mtvet Try Start, Control Panel, Administrative Tools, Services. Right click on Windows Image Acquisition and select Properties. Change the StartUp type to Manual, click on Apply and OK. Exit and restart the computer. What affect does this change have. -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ mtvet wrote: Gerry- Just wanted to try to remind you about this thread. I'm trying replying to an earlier post by you, thinking that maybe the thread got nested too deep and that's why it's not getting noted outside of the web browser reader. Looking forward to your input. Thanks. Mark "Gerry" wrote: In terms of system performance McAfee is a poor choice for a home computer. Replacing it with freeware alternatives would result in a significant improvement. Are you sure you have 1.3 gb RAM? You have two slots. What size stick is each? Drivers: http://snipurl.com/951ce [h10025_www1_hp_com] -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ mtvet wrote: On SP3 now...got THAT issue resolved, but performance still the same, LOUSY. Updated video driver, no effect. You mentioned the motherboard chipset drivers and that they should be sure to be updated. If I go into device manager, which devices do I select in order to update those drivers appropriately? Is there a way to get the system to do a global driver update of some type, rather than having to do them piecemeal?? Thanks. "Shenan Stanley" wrote: mtvet wrote: I've seen this issue a number of times, but no firm solution, and have a few differences with the other presentations. Just want to try to get at what's going on with this machine. HP Pavilion 503n, XPSP2, Celeron 1.7GHz, 1.3 GB RAM Running Process Explorer to try to figure out what's going on. Launch an Office program - Jumps to 100% CPU, then drops down. When I then try to open a file and navigate to My Computer, the flashlight comes up, and it takes forever, with the usage up to 100%. The primary process in this case appears to be the Office App (eg - WinWord). In other cases, seems like it's svchost that has 3 threads of kernel32.dll!CreateThread+0x22. These each consume 20+% of the CPU. When we connect to the web using VZAccessMgr (verizon wireless connection) the usage jumps from about 20% up to 80% and back down. Just keeps cycling like that. The heavy users in this case appear to be the CreateThread+0x22. Then when anything else runs on top of that, we have absolutely no functionality at all. Any help/suggestions appreciated!!! I tend to see that alot on celeron processors. The lack of sufficient cache on the processor *really* makes a noticable difference. - Are you running the latest VZAccessMgr? - Latest hardware drivers (motherboard chipset in particular)? - What AV software? - Integrated or seperate video card (and is the latest driver for that installed?) - What is your virtual memory set at? (I suggest you let Windows control it.) - How much free disk space? - Last time you ran a full CHKDSK? - Followed by a full defragmentation? - What version of Office? - Why SP2 and not SP3 for Windows XP? - Home Edition, Professional Edition, Media Center Edition or Tablet PC Edition? - If you run an application like "HeavyLoad" for a while - does it crash your system? And how long does it take to completely peg your processor and use all your memory? -- Shenan Stanley MS-MVP -- How To Ask Questions The Smart Way http://www.catb.org/~esr/faqs/smart-questions.html |
#42
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CPU Pegged at 100%
Gerry-
Any response to my last post??? Mark "Gerry" wrote: mtvet Try Start, Control Panel, Administrative Tools, Services. Right click on Windows Image Acquisition and select Properties. Change the StartUp type to Manual, click on Apply and OK. Exit and restart the computer. What affect does this change have. -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ mtvet wrote: Gerry- Just wanted to try to remind you about this thread. I'm trying replying to an earlier post by you, thinking that maybe the thread got nested too deep and that's why it's not getting noted outside of the web browser reader. Looking forward to your input. Thanks. Mark "Gerry" wrote: In terms of system performance McAfee is a poor choice for a home computer. Replacing it with freeware alternatives would result in a significant improvement. Are you sure you have 1.3 gb RAM? You have two slots. What size stick is each? Drivers: http://snipurl.com/951ce [h10025_www1_hp_com] -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ mtvet wrote: On SP3 now...got THAT issue resolved, but performance still the same, LOUSY. Updated video driver, no effect. You mentioned the motherboard chipset drivers and that they should be sure to be updated. If I go into device manager, which devices do I select in order to update those drivers appropriately? Is there a way to get the system to do a global driver update of some type, rather than having to do them piecemeal?? Thanks. "Shenan Stanley" wrote: mtvet wrote: I've seen this issue a number of times, but no firm solution, and have a few differences with the other presentations. Just want to try to get at what's going on with this machine. HP Pavilion 503n, XPSP2, Celeron 1.7GHz, 1.3 GB RAM Running Process Explorer to try to figure out what's going on. Launch an Office program - Jumps to 100% CPU, then drops down. When I then try to open a file and navigate to My Computer, the flashlight comes up, and it takes forever, with the usage up to 100%. The primary process in this case appears to be the Office App (eg - WinWord). In other cases, seems like it's svchost that has 3 threads of kernel32.dll!CreateThread+0x22. These each consume 20+% of the CPU. When we connect to the web using VZAccessMgr (verizon wireless connection) the usage jumps from about 20% up to 80% and back down. Just keeps cycling like that. The heavy users in this case appear to be the CreateThread+0x22. Then when anything else runs on top of that, we have absolutely no functionality at all. Any help/suggestions appreciated!!! I tend to see that alot on celeron processors. The lack of sufficient cache on the processor *really* makes a noticable difference. - Are you running the latest VZAccessMgr? - Latest hardware drivers (motherboard chipset in particular)? - What AV software? - Integrated or seperate video card (and is the latest driver for that installed?) - What is your virtual memory set at? (I suggest you let Windows control it.) - How much free disk space? - Last time you ran a full CHKDSK? - Followed by a full defragmentation? - What version of Office? - Why SP2 and not SP3 for Windows XP? - Home Edition, Professional Edition, Media Center Edition or Tablet PC Edition? - If you run an application like "HeavyLoad" for a while - does it crash your system? And how long does it take to completely peg your processor and use all your memory? -- Shenan Stanley MS-MVP -- How To Ask Questions The Smart Way http://www.catb.org/~esr/faqs/smart-questions.html |
#43
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CPU Pegged at 100%
Gerry-
Any response to my last post??? Mark "Gerry" wrote: mtvet Try Start, Control Panel, Administrative Tools, Services. Right click on Windows Image Acquisition and select Properties. Change the StartUp type to Manual, click on Apply and OK. Exit and restart the computer. What affect does this change have. -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ mtvet wrote: Gerry- Just wanted to try to remind you about this thread. I'm trying replying to an earlier post by you, thinking that maybe the thread got nested too deep and that's why it's not getting noted outside of the web browser reader. Looking forward to your input. Thanks. Mark "Gerry" wrote: In terms of system performance McAfee is a poor choice for a home computer. Replacing it with freeware alternatives would result in a significant improvement. Are you sure you have 1.3 gb RAM? You have two slots. What size stick is each? Drivers: http://snipurl.com/951ce [h10025_www1_hp_com] -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ mtvet wrote: On SP3 now...got THAT issue resolved, but performance still the same, LOUSY. Updated video driver, no effect. You mentioned the motherboard chipset drivers and that they should be sure to be updated. If I go into device manager, which devices do I select in order to update those drivers appropriately? Is there a way to get the system to do a global driver update of some type, rather than having to do them piecemeal?? Thanks. "Shenan Stanley" wrote: mtvet wrote: I've seen this issue a number of times, but no firm solution, and have a few differences with the other presentations. Just want to try to get at what's going on with this machine. HP Pavilion 503n, XPSP2, Celeron 1.7GHz, 1.3 GB RAM Running Process Explorer to try to figure out what's going on. Launch an Office program - Jumps to 100% CPU, then drops down. When I then try to open a file and navigate to My Computer, the flashlight comes up, and it takes forever, with the usage up to 100%. The primary process in this case appears to be the Office App (eg - WinWord). In other cases, seems like it's svchost that has 3 threads of kernel32.dll!CreateThread+0x22. These each consume 20+% of the CPU. When we connect to the web using VZAccessMgr (verizon wireless connection) the usage jumps from about 20% up to 80% and back down. Just keeps cycling like that. The heavy users in this case appear to be the CreateThread+0x22. Then when anything else runs on top of that, we have absolutely no functionality at all. Any help/suggestions appreciated!!! I tend to see that alot on celeron processors. The lack of sufficient cache on the processor *really* makes a noticable difference. - Are you running the latest VZAccessMgr? - Latest hardware drivers (motherboard chipset in particular)? - What AV software? - Integrated or seperate video card (and is the latest driver for that installed?) - What is your virtual memory set at? (I suggest you let Windows control it.) - How much free disk space? - Last time you ran a full CHKDSK? - Followed by a full defragmentation? - What version of Office? - Why SP2 and not SP3 for Windows XP? - Home Edition, Professional Edition, Media Center Edition or Tablet PC Edition? - If you run an application like "HeavyLoad" for a while - does it crash your system? And how long does it take to completely peg your processor and use all your memory? -- Shenan Stanley MS-MVP -- How To Ask Questions The Smart Way http://www.catb.org/~esr/faqs/smart-questions.html |
#44
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CPU Pegged at 100%
Gerry-
Any response to my last post??? Mark "Gerry" wrote: mtvet Try Start, Control Panel, Administrative Tools, Services. Right click on Windows Image Acquisition and select Properties. Change the StartUp type to Manual, click on Apply and OK. Exit and restart the computer. What affect does this change have. -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ mtvet wrote: Gerry- Just wanted to try to remind you about this thread. I'm trying replying to an earlier post by you, thinking that maybe the thread got nested too deep and that's why it's not getting noted outside of the web browser reader. Looking forward to your input. Thanks. Mark "Gerry" wrote: In terms of system performance McAfee is a poor choice for a home computer. Replacing it with freeware alternatives would result in a significant improvement. Are you sure you have 1.3 gb RAM? You have two slots. What size stick is each? Drivers: http://snipurl.com/951ce [h10025_www1_hp_com] -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ mtvet wrote: On SP3 now...got THAT issue resolved, but performance still the same, LOUSY. Updated video driver, no effect. You mentioned the motherboard chipset drivers and that they should be sure to be updated. If I go into device manager, which devices do I select in order to update those drivers appropriately? Is there a way to get the system to do a global driver update of some type, rather than having to do them piecemeal?? Thanks. "Shenan Stanley" wrote: mtvet wrote: I've seen this issue a number of times, but no firm solution, and have a few differences with the other presentations. Just want to try to get at what's going on with this machine. HP Pavilion 503n, XPSP2, Celeron 1.7GHz, 1.3 GB RAM Running Process Explorer to try to figure out what's going on. Launch an Office program - Jumps to 100% CPU, then drops down. When I then try to open a file and navigate to My Computer, the flashlight comes up, and it takes forever, with the usage up to 100%. The primary process in this case appears to be the Office App (eg - WinWord). In other cases, seems like it's svchost that has 3 threads of kernel32.dll!CreateThread+0x22. These each consume 20+% of the CPU. When we connect to the web using VZAccessMgr (verizon wireless connection) the usage jumps from about 20% up to 80% and back down. Just keeps cycling like that. The heavy users in this case appear to be the CreateThread+0x22. Then when anything else runs on top of that, we have absolutely no functionality at all. Any help/suggestions appreciated!!! I tend to see that alot on celeron processors. The lack of sufficient cache on the processor *really* makes a noticable difference. - Are you running the latest VZAccessMgr? - Latest hardware drivers (motherboard chipset in particular)? - What AV software? - Integrated or seperate video card (and is the latest driver for that installed?) - What is your virtual memory set at? (I suggest you let Windows control it.) - How much free disk space? - Last time you ran a full CHKDSK? - Followed by a full defragmentation? - What version of Office? - Why SP2 and not SP3 for Windows XP? - Home Edition, Professional Edition, Media Center Edition or Tablet PC Edition? - If you run an application like "HeavyLoad" for a while - does it crash your system? And how long does it take to completely peg your processor and use all your memory? -- Shenan Stanley MS-MVP -- How To Ask Questions The Smart Way http://www.catb.org/~esr/faqs/smart-questions.html |
#45
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CPU Pegged at 100%
Easy, tiger! Four posts in the space of one minute??
"mtvet" wrote in message news Gerry- Any response to my last post??? Mark "Gerry" wrote: mtvet Try Start, Control Panel, Administrative Tools, Services. Right click on Windows Image Acquisition and select Properties. Change the StartUp type to Manual, click on Apply and OK. Exit and restart the computer. What affect does this change have. -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ mtvet wrote: Gerry- Just wanted to try to remind you about this thread. I'm trying replying to an earlier post by you, thinking that maybe the thread got nested too deep and that's why it's not getting noted outside of the web browser reader. Looking forward to your input. Thanks. Mark "Gerry" wrote: In terms of system performance McAfee is a poor choice for a home computer. Replacing it with freeware alternatives would result in a significant improvement. Are you sure you have 1.3 gb RAM? You have two slots. What size stick is each? Drivers: http://snipurl.com/951ce [h10025_www1_hp_com] -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ mtvet wrote: On SP3 now...got THAT issue resolved, but performance still the same, LOUSY. Updated video driver, no effect. You mentioned the motherboard chipset drivers and that they should be sure to be updated. If I go into device manager, which devices do I select in order to update those drivers appropriately? Is there a way to get the system to do a global driver update of some type, rather than having to do them piecemeal?? Thanks. "Shenan Stanley" wrote: mtvet wrote: I've seen this issue a number of times, but no firm solution, and have a few differences with the other presentations. Just want to try to get at what's going on with this machine. HP Pavilion 503n, XPSP2, Celeron 1.7GHz, 1.3 GB RAM Running Process Explorer to try to figure out what's going on. Launch an Office program - Jumps to 100% CPU, then drops down. When I then try to open a file and navigate to My Computer, the flashlight comes up, and it takes forever, with the usage up to 100%. The primary process in this case appears to be the Office App (eg - WinWord). In other cases, seems like it's svchost that has 3 threads of kernel32.dll!CreateThread+0x22. These each consume 20+% of the CPU. When we connect to the web using VZAccessMgr (verizon wireless connection) the usage jumps from about 20% up to 80% and back down. Just keeps cycling like that. The heavy users in this case appear to be the CreateThread+0x22. Then when anything else runs on top of that, we have absolutely no functionality at all. Any help/suggestions appreciated!!! I tend to see that alot on celeron processors. The lack of sufficient cache on the processor *really* makes a noticable difference. - Are you running the latest VZAccessMgr? - Latest hardware drivers (motherboard chipset in particular)? - What AV software? - Integrated or seperate video card (and is the latest driver for that installed?) - What is your virtual memory set at? (I suggest you let Windows control it.) - How much free disk space? - Last time you ran a full CHKDSK? - Followed by a full defragmentation? - What version of Office? - Why SP2 and not SP3 for Windows XP? - Home Edition, Professional Edition, Media Center Edition or Tablet PC Edition? - If you run an application like "HeavyLoad" for a while - does it crash your system? And how long does it take to completely peg your processor and use all your memory? -- Shenan Stanley MS-MVP -- How To Ask Questions The Smart Way http://www.catb.org/~esr/faqs/smart-questions.html |
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