cannot change desktop background, all else okay

I really need help. I downloaded a background from hubblesite.org and used
it for a while but it never worked well. I am trying to change background
now and can't. When I try to move the list or click change nothing happens.
It is like that part if frozen. Everything else on my display properties
works fine. Can you help me. I tried some of the suggestions on other posts
but they did not work.

"dakotaturtle" wrote:

I really need help. I downloaded a background from hubblesite.org and used
it for a while but it never worked well. I am trying to change background
now and can't. When I try to move the list or click change nothing happens.
It is like that part if frozen. Everything else on my display properties
works fine. Can you help me. I tried some of the suggestions on other posts
but they did not work.


1= Right click your Desktop and select properties, then on the Display
Properties click on Desktop Tab.
..... Click on Customize Desktop Button
..... Click on Web Tab and make sure there is nothing checked there, clear
all check boxes.

2= Right click on the Desktop then point to Arrange Icons By Make sure
the Lock web items on desktop is unchecked.

Make suere the machine clean by Going through these Cleaning steps:
1... First, try to clean up your caches, Internet files and delete cookies
by doing this:
Click Start Control Panel Double click Network and Internet
Connections Double click Internet Options.
On the IE properties windows you will see these Tabs:
General | Security | Privacy | Content | Connections | Programs |
Advanced
Under General Tab clear your History, Internet Files and Cookies.
Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
Then click on Programs Tab and click Manage Add-Ons and Disable all non
Verified Add-Ons (You should Renable them later one-by-one and see the
culprit and update it or remove it.
How to manage Add-Ons:
http://support.microsoft.com/kb/883256
Scan for malware from he
SuperAntispyware - Free
http://www.superantispyware.com/supe...freevspro.html
http://onecare.live.com/site/en-gb/d....htm?s_cid=sah
http://onecare.live.com/standard/en-gb/default.htm

Run a scan from here on-line:
http://security.symantec.com/sscv6/d...d=ie&venid=sym
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
Download Avast Cleaner (offline scanner) from he
http://www.avast.com/eng/avast-virus-cleaner.html

HTH.
Let us know.
nass
===
http://www.nasstec.co.uk

I had already done most of what you suggested and tried the managing add-ons.
It still won't let me change the background on the desktop. Just doesn't do
anything at all.

"nass" wrote:



"dakotaturtle" wrote:

I really need help. I downloaded a background from hubblesite.org and used
it for a while but it never worked well. I am trying to change background
now and can't. When I try to move the list or click change nothing happens.
It is like that part if frozen. Everything else on my display properties
works fine. Can you help me. I tried some of the suggestions on other posts
but they did not work.


1= Right click your Desktop and select properties, then on the Display
Properties click on Desktop Tab.
.... Click on Customize Desktop Button
.... Click on Web Tab and make sure there is nothing checked there, clear
all check boxes.

2= Right click on the Desktop then point to Arrange Icons By Make sure
the Lock web items on desktop is unchecked.

Make suere the machine clean by Going through these Cleaning steps:
1... First, try to clean up your caches, Internet files and delete cookies
by doing this:
Click Start Control Panel Double click Network and Internet
Connections Double click Internet Options.
On the IE properties windows you will see these Tabs:
General | Security | Privacy | Content | Connections | Programs |
Advanced
Under General Tab clear your History, Internet Files and Cookies.
Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
Then click on Programs Tab and click Manage Add-Ons and Disable all non
Verified Add-Ons (You should Renable them later one-by-one and see the
culprit and update it or remove it.
How to manage Add-Ons:
http://support.microsoft.com/kb/883256
Scan for malware from he
SuperAntispyware - Free
http://www.superantispyware.com/supe...freevspro.html
http://onecare.live.com/site/en-gb/d....htm?s_cid=sah
http://onecare.live.com/standard/en-gb/default.htm

Run a scan from here on-line:
http://security.symantec.com/sscv6/d...d=ie&venid=sym
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
Download Avast Cleaner (offline scanner) from he
http://www.avast.com/eng/avast-virus-cleaner.html

HTH.
Let us know.
nass
===
http://www.nasstec.co.uk

Not sure if anyone ask you this, but did you uninstall the the program that
you downloaded from hubblesite??

--
-------------------------------------------------------------------------------------
www.paulsxp.com
www.paulsxp.com/forum
http://www.supportspace.com/home/aff...s.s2?aiu=paulm
------------------------------------------------------------------------------------

"dakotaturtle" wrote in message
...
I had already done most of what you suggested and tried the managing
add-ons.
It still won't let me change the background on the desktop. Just doesn't
do
anything at all.

"nass" wrote:



"dakotaturtle" wrote:

I really need help. I downloaded a background from hubblesite.org and
used
it for a while but it never worked well. I am trying to change
background
now and can't. When I try to move the list or click change nothing
happens.
It is like that part if frozen. Everything else on my display
properties
works fine. Can you help me. I tried some of the suggestions on other
posts
but they did not work.


1= Right click your Desktop and select properties, then on the Display
Properties click on Desktop Tab.
.... Click on Customize Desktop Button
.... Click on Web Tab and make sure there is nothing checked there, clear
all check boxes.

2= Right click on the Desktop then point to Arrange Icons By Make sure
the Lock web items on desktop is unchecked.

Make suere the machine clean by Going through these Cleaning steps:
1... First, try to clean up your caches, Internet files and delete
cookies
by doing this:
Click Start Control Panel Double click Network and Internet
Connections Double click Internet Options.
On the IE properties windows you will see these Tabs:
General | Security | Privacy | Content | Connections | Programs |
Advanced
Under General Tab clear your History, Internet Files and Cookies.
Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
Then click on Programs Tab and click Manage Add-Ons and Disable all non
Verified Add-Ons (You should Renable them later one-by-one and see the
culprit and update it or remove it.
How to manage Add-Ons:
http://support.microsoft.com/kb/883256
Scan for malware from he
SuperAntispyware - Free
http://www.superantispyware.com/supe...freevspro.html
http://onecare.live.com/site/en-gb/d....htm?s_cid=sah
http://onecare.live.com/standard/en-gb/default.htm

Run a scan from here on-line:
http://security.symantec.com/sscv6/d...d=ie&venid=sym
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
Download Avast Cleaner (offline scanner) from he
http://www.avast.com/eng/avast-virus-cleaner.html

HTH.
Let us know.
nass
===
http://www.nasstec.co.uk

Open run command and type in:
Regedit click [OK] and navigate to these keys:

(Note Backup your registry Keys (the one you will edit as a back.reg on your
desktop to restore from them if anything gone wrong)
[-]HKEY_CURRENT_USER\Software\Microsoft\Windows\Curre ntVersion\Policies\ActiveDesktop =

delete all the values you see in the right pane ( leave the default).

and
[-]HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\Curr entVersion\Policies\ActiveDesktop =

delete all the values you see in the right pane ( leave the default).


Navigate to:

[-]HKEY_CURRENT_USER\Software\Microsoft\Windows\Curre ntVersion\Policies\System =
Delete the values/Entries "Wallpaper" and "WallPaperStyle" in the right pane.

[-]HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\Curr entVersion\Policies\System
(Backup the keys as Back1.reg)
Delete the values/Entries "Wallpaper" and "WallPaperStyle" in the right pane.
Close the Registry Editor after doing your changes and Reboot your Machine,
does it help?


"dakotaturtle" wrote:

I had already done most of what you suggested and tried the managing add-ons.
It still won't let me change the background on the desktop. Just doesn't do
anything at all.

"nass" wrote:



"dakotaturtle" wrote:

I really need help. I downloaded a background from hubblesite.org and used
it for a while but it never worked well. I am trying to change background
now and can't. When I try to move the list or click change nothing happens.
It is like that part if frozen. Everything else on my display properties
works fine. Can you help me. I tried some of the suggestions on other posts
but they did not work.


1= Right click your Desktop and select properties, then on the Display
Properties click on Desktop Tab.
.... Click on Customize Desktop Button
.... Click on Web Tab and make sure there is nothing checked there, clear
all check boxes.

2= Right click on the Desktop then point to Arrange Icons By Make sure
the Lock web items on desktop is unchecked.

Make suere the machine clean by Going through these Cleaning steps:
1... First, try to clean up your caches, Internet files and delete cookies
by doing this:
Click Start Control Panel Double click Network and Internet
Connections Double click Internet Options.
On the IE properties windows you will see these Tabs:
General | Security | Privacy | Content | Connections | Programs |
Advanced
Under General Tab clear your History, Internet Files and Cookies.
Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
Then click on Programs Tab and click Manage Add-Ons and Disable all non
Verified Add-Ons (You should Renable them later one-by-one and see the
culprit and update it or remove it.
How to manage Add-Ons:
http://support.microsoft.com/kb/883256
Scan for malware from he
SuperAntispyware - Free
http://www.superantispyware.com/supe...freevspro.html
http://onecare.live.com/site/en-gb/d....htm?s_cid=sah
http://onecare.live.com/standard/en-gb/default.htm

Run a scan from here on-line:
http://security.symantec.com/sscv6/d...d=ie&venid=sym
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
Download Avast Cleaner (offline scanner) from he
http://www.avast.com/eng/avast-virus-cleaner.html

HTH.
Let us know.
nass
===
http://www.nasstec.co.uk

The download from hubblesite.org was just a background picture, I can't
locate it in the computer files so can't delete it. It is there whether or
not I am hooked to internet or not so is not streaming. It seems to be too
big for the desktop so shows up now when I turn the computer on and when I
shut down. The background is black the rest of the time. I can change the
theme to XP and the background will change to blue but the picture from
hubble is still there (on/off) and I can't change to any background except
"none" in different colors so stick with black. Very disappointing. Did
everything nass said and I lost other programs in my computer (java, real
player, etc) but did not lose the Sombrero Galaxy pic from Hubble. Talk
about your glitches, hubble seem to be pros at it.

"PaulM" wrote:

Not sure if anyone ask you this, but did you uninstall the the program that
you downloaded from hubblesite??

--
-------------------------------------------------------------------------------------
www.paulsxp.com
www.paulsxp.com/forum
http://www.supportspace.com/home/aff...s.s2?aiu=paulm
------------------------------------------------------------------------------------

"dakotaturtle" wrote in message
...
I had already done most of what you suggested and tried the managing
add-ons.
It still won't let me change the background on the desktop. Just doesn't
do
anything at all.

"nass" wrote:



"dakotaturtle" wrote:

I really need help. I downloaded a background from hubblesite.org and
used
it for a while but it never worked well. I am trying to change
background
now and can't. When I try to move the list or click change nothing
happens.
It is like that part if frozen. Everything else on my display
properties
works fine. Can you help me. I tried some of the suggestions on other
posts
but they did not work.


1= Right click your Desktop and select properties, then on the Display
Properties click on Desktop Tab.
.... Click on Customize Desktop Button
.... Click on Web Tab and make sure there is nothing checked there, clear
all check boxes.

2= Right click on the Desktop then point to Arrange Icons By Make sure
the Lock web items on desktop is unchecked.

Make suere the machine clean by Going through these Cleaning steps:
1... First, try to clean up your caches, Internet files and delete
cookies
by doing this:
Click Start Control Panel Double click Network and Internet
Connections Double click Internet Options.
On the IE properties windows you will see these Tabs:
General | Security | Privacy | Content | Connections | Programs |
Advanced
Under General Tab clear your History, Internet Files and Cookies.
Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
Then click on Programs Tab and click Manage Add-Ons and Disable all non
Verified Add-Ons (You should Renable them later one-by-one and see the
culprit and update it or remove it.
How to manage Add-Ons:
http://support.microsoft.com/kb/883256
Scan for malware from he
SuperAntispyware - Free
http://www.superantispyware.com/supe...freevspro.html
http://onecare.live.com/site/en-gb/d....htm?s_cid=sah
http://onecare.live.com/standard/en-gb/default.htm

Run a scan from here on-line:
http://security.symantec.com/sscv6/d...d=ie&venid=sym
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
Download Avast Cleaner (offline scanner) from he
http://www.avast.com/eng/avast-virus-cleaner.html

HTH.
Let us know.
nass
===
http://www.nasstec.co.uk

"dakotaturtle" wrote:

The download from hubblesite.org was just a background picture, I can't
locate it in the computer files so can't delete it. It is there whether or
not I am hooked to internet or not so is not streaming. It seems to be too
big for the desktop so shows up now when I turn the computer on and when I
shut down. The background is black the rest of the time. I can change the
theme to XP and the background will change to blue but the picture from
hubble is still there (on/off) and I can't change to any background except
"none" in different colors so stick with black. Very disappointing. Did
everything nass said and I lost other programs in my computer (java, real
player, etc) but did not lose the Sombrero Galaxy pic from Hubble. Talk
about your glitches, hubble seem to be pros at it.

"PaulM" wrote:

Not sure if anyone ask you this, but did you uninstall the the program that
you downloaded from hubblesite??

--
-------------------------------------------------------------------------------------
www.paulsxp.com
www.paulsxp.com/forum
http://www.supportspace.com/home/aff...s.s2?aiu=paulm
------------------------------------------------------------------------------------

"dakotaturtle" wrote in message
...
I had already done most of what you suggested and tried the managing
add-ons.
It still won't let me change the background on the desktop. Just doesn't
do
anything at all.

"nass" wrote:



"dakotaturtle" wrote:

I really need help. I downloaded a background from hubblesite.org and
used
it for a while but it never worked well. I am trying to change
background
now and can't. When I try to move the list or click change nothing
happens.
It is like that part if frozen. Everything else on my display
properties
works fine. Can you help me. I tried some of the suggestions on other
posts
but they did not work.


1= Right click your Desktop and select properties, then on the Display
Properties click on Desktop Tab.
.... Click on Customize Desktop Button
.... Click on Web Tab and make sure there is nothing checked there, clear
all check boxes.

2= Right click on the Desktop then point to Arrange Icons By Make sure
the Lock web items on desktop is unchecked.

Make suere the machine clean by Going through these Cleaning steps:
1... First, try to clean up your caches, Internet files and delete
cookies
by doing this:
Click Start Control Panel Double click Network and Internet
Connections Double click Internet Options.
On the IE properties windows you will see these Tabs:
General | Security | Privacy | Content | Connections | Programs |
Advanced
Under General Tab clear your History, Internet Files and Cookies.
Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
Then click on Programs Tab and click Manage Add-Ons and Disable all non
Verified Add-Ons (You should Renable them later one-by-one and see the
culprit and update it or remove it.
How to manage Add-Ons:
http://support.microsoft.com/kb/883256
Scan for malware from he
SuperAntispyware - Free
http://www.superantispyware.com/supe...freevspro.html
http://onecare.live.com/site/en-gb/d....htm?s_cid=sah
http://onecare.live.com/standard/en-gb/default.htm

Run a scan from here on-line:
http://security.symantec.com/sscv6/d...d=ie&venid=sym
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
Download Avast Cleaner (offline scanner) from he
http://www.avast.com/eng/avast-virus-cleaner.html

HTH.
Let us know.
nass
===
http://www.nasstec.co.uk

I am having the same problem, any luck? The only thing is that I did not
download any backgrounds from a web site it is my own pictures and I can't
seem to unlock it. Did you have any sucess?

"dakotaturtle" wrote:

I had already done most of what you suggested and tried the managing add-ons.
It still won't let me change the background on the desktop. Just doesn't do
anything at all
"nass" wrote:



"dakotaturtle" wrote:

I really need help. I downloaded a background from hubblesite.org and used
it for a while but it never worked well. I am trying to change background
now and can't. When I try to move the list or click change nothing happens.
It is like that part if frozen. Everything else on my display properties
works fine. Can you help me. I tried some of the suggestions on other posts
but they did not work.


1= Right click your Desktop and select properties, then on the Display
Properties click on Desktop Tab.
.... Click on Customize Desktop Button
.... Click on Web Tab and make sure there is nothing checked there, clear
all check boxes.

2= Right click on the Desktop then point to Arrange Icons By Make sure
the Lock web items on desktop is unchecked.

Make suere the machine clean by Going through these Cleaning steps:
1... First, try to clean up your caches, Internet files and delete cookies
by doing this:
Click Start Control Panel Double click Network and Internet
Connections Double click Internet Options.
On the IE properties windows you will see these Tabs:
General | Security | Privacy | Content | Connections | Programs |
Advanced
Under General Tab clear your History, Internet Files and Cookies.
Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
Then click on Programs Tab and click Manage Add-Ons and Disable all non
Verified Add-Ons (You should Renable them later one-by-one and see the
culprit and update it or remove it.
How to manage Add-Ons:
http://support.microsoft.com/kb/883256
Scan for malware from he
SuperAntispyware - Free
http://www.superantispyware.com/supe...freevspro.html
http://onecare.live.com/site/en-gb/d....htm?s_cid=sah
http://onecare.live.com/standard/en-gb/default.htm

Run a scan from here on-line:
http://security.symantec.com/sscv6/d...d=ie&venid=sym
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
Download Avast Cleaner (offline scanner) from he
http://www.avast.com/eng/avast-virus-cleaner.html

HTH.
Let us know.
nass
===
http://www.nasstec.co.uk

Well, I finally found the hubble picture (it was of the sombrero galaxy) and
deleted it so that is no longer a problem. I still can't change my desktop
background except to a solid color. It is totally ignoring me when I try to
go to the left side of the boxes and try to click on any other
picture/background. There just is no response at all. If you figure it out
let me know. If I do I will let you know. Thanks.

"thomassie" wrote:

I am having the same problem, any luck? The only thing is that I did not
download any backgrounds from a web site it is my own pictures and I can't
seem to unlock it. Did you have any sucess?

"dakotaturtle" wrote:

I had already done most of what you suggested and tried the managing add-ons.
It still won't let me change the background on the desktop. Just doesn't do
anything at all
"nass" wrote:



"dakotaturtle" wrote:

I really need help. I downloaded a background from hubblesite.org and used
it for a while but it never worked well. I am trying to change background
now and can't. When I try to move the list or click change nothing happens.
It is like that part if frozen. Everything else on my display properties
works fine. Can you help me. I tried some of the suggestions on other posts
but they did not work.


1= Right click your Desktop and select properties, then on the Display
Properties click on Desktop Tab.
.... Click on Customize Desktop Button
.... Click on Web Tab and make sure there is nothing checked there, clear
all check boxes.

2= Right click on the Desktop then point to Arrange Icons By Make sure
the Lock web items on desktop is unchecked.

Make suere the machine clean by Going through these Cleaning steps:
1... First, try to clean up your caches, Internet files and delete cookies
by doing this:
Click Start Control Panel Double click Network and Internet
Connections Double click Internet Options.
On the IE properties windows you will see these Tabs:
General | Security | Privacy | Content | Connections | Programs |
Advanced
Under General Tab clear your History, Internet Files and Cookies.
Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
Then click on Programs Tab and click Manage Add-Ons and Disable all non
Verified Add-Ons (You should Renable them later one-by-one and see the
culprit and update it or remove it.
How to manage Add-Ons:
http://support.microsoft.com/kb/883256
Scan for malware from he
SuperAntispyware - Free
http://www.superantispyware.com/supe...freevspro.html
http://onecare.live.com/site/en-gb/d....htm?s_cid=sah
http://onecare.live.com/standard/en-gb/default.htm

Run a scan from here on-line:
http://security.symantec.com/sscv6/d...d=ie&venid=sym
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
Download Avast Cleaner (offline scanner) from he
http://www.avast.com/eng/avast-virus-cleaner.html

HTH.
Let us know.
nass
===
http://www.nasstec.co.uk

I did all you suggested however,
and
[-]HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\Curr entVersion\Policies\ActiveDesktop =
delete all the values you see in the right pane ( leave the default).

On this one there was no ActiveDesktop file.

I did get rid of the hubble background so that is no longer a problem but I
still can't get the background on my desktop to change except to change solid
colors. The other side just doens't work. I can't even click on another
background pic at all. Can you think of anything else?

Thanks for helping by the way.


"nass" wrote:

Open run command and type in:
Regedit click [OK] and navigate to these keys:

(Note Backup your registry Keys (the one you will edit as a back.reg on your
desktop to restore from them if anything gone wrong)
[-]HKEY_CURRENT_USER\Software\Microsoft\Windows\Curre ntVersion\Policies\ActiveDesktop =

delete all the values you see in the right pane ( leave the default).

and
[-]HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\Curr entVersion\Policies\ActiveDesktop =

delete all the values you see in the right pane ( leave the default).


Navigate to:

[-]HKEY_CURRENT_USER\Software\Microsoft\Windows\Curre ntVersion\Policies\System =
Delete the values/Entries "Wallpaper" and "WallPaperStyle" in the right pane.

[-]HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\Curr entVersion\Policies\System
(Backup the keys as Back1.reg)
Delete the values/Entries "Wallpaper" and "WallPaperStyle" in the right pane.
Close the Registry Editor after doing your changes and Reboot your Machine,
does it help?


"dakotaturtle" wrote:

I had already done most of what you suggested and tried the managing add-ons.
It still won't let me change the background on the desktop. Just doesn't do
anything at all.

"nass" wrote:



"dakotaturtle" wrote:

I really need help. I downloaded a background from hubblesite.org and used
it for a while but it never worked well. I am trying to change background
now and can't. When I try to move the list or click change nothing happens.
It is like that part if frozen. Everything else on my display properties
works fine. Can you help me. I tried some of the suggestions on other posts
but they did not work.


1= Right click your Desktop and select properties, then on the Display
Properties click on Desktop Tab.
.... Click on Customize Desktop Button
.... Click on Web Tab and make sure there is nothing checked there, clear
all check boxes.

2= Right click on the Desktop then point to Arrange Icons By Make sure
the Lock web items on desktop is unchecked.

Make suere the machine clean by Going through these Cleaning steps:
1... First, try to clean up your caches, Internet files and delete cookies
by doing this:
Click Start Control Panel Double click Network and Internet
Connections Double click Internet Options.
On the IE properties windows you will see these Tabs:
General | Security | Privacy | Content | Connections | Programs |
Advanced
Under General Tab clear your History, Internet Files and Cookies.
Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
Then click on Programs Tab and click Manage Add-Ons and Disable all non
Verified Add-Ons (You should Renable them later one-by-one and see the
culprit and update it or remove it.
How to manage Add-Ons:
http://support.microsoft.com/kb/883256
Scan for malware from he
SuperAntispyware - Free
http://www.superantispyware.com/supe...freevspro.html
http://onecare.live.com/site/en-gb/d....htm?s_cid=sah
http://onecare.live.com/standard/en-gb/default.htm

Run a scan from here on-line:
http://security.symantec.com/sscv6/d...d=ie&venid=sym
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
Download Avast Cleaner (offline scanner) from he
http://www.avast.com/eng/avast-virus-cleaner.html

HTH.
Let us know.
nass
===
http://www.nasstec.co.uk

Wow, it finally worked. Even though I didn't have the file you suggested I
still redid all the steps the same as I had done them before only this time I
rebooted and it worked. Maybe I missed something in the steps the first
time. They seemed to be all clear but this time it worked. Thank you so
very much!!!!

"nass" wrote:

Open run command and type in:
Regedit click [OK] and navigate to these keys:

(Note Backup your registry Keys (the one you will edit as a back.reg on your
desktop to restore from them if anything gone wrong)
[-]HKEY_CURRENT_USER\Software\Microsoft\Windows\Curre ntVersion\Policies\ActiveDesktop =

delete all the values you see in the right pane ( leave the default).

and
[-]HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\Curr entVersion\Policies\ActiveDesktop =

delete all the values you see in the right pane ( leave the default).


Navigate to:

[-]HKEY_CURRENT_USER\Software\Microsoft\Windows\Curre ntVersion\Policies\System =
Delete the values/Entries "Wallpaper" and "WallPaperStyle" in the right pane.

[-]HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\Curr entVersion\Policies\System
(Backup the keys as Back1.reg)
Delete the values/Entries "Wallpaper" and "WallPaperStyle" in the right pane.
Close the Registry Editor after doing your changes and Reboot your Machine,
does it help?


"dakotaturtle" wrote:

I had already done most of what you suggested and tried the managing add-ons.
It still won't let me change the background on the desktop. Just doesn't do
anything at all.

"nass" wrote:



"dakotaturtle" wrote:

I really need help. I downloaded a background from hubblesite.org and used
it for a while but it never worked well. I am trying to change background
now and can't. When I try to move the list or click change nothing happens.
It is like that part if frozen. Everything else on my display properties
works fine. Can you help me. I tried some of the suggestions on other posts
but they did not work.


1= Right click your Desktop and select properties, then on the Display
Properties click on Desktop Tab.
.... Click on Customize Desktop Button
.... Click on Web Tab and make sure there is nothing checked there, clear
all check boxes.

2= Right click on the Desktop then point to Arrange Icons By Make sure
the Lock web items on desktop is unchecked.

Make suere the machine clean by Going through these Cleaning steps:
1... First, try to clean up your caches, Internet files and delete cookies
by doing this:
Click Start Control Panel Double click Network and Internet
Connections Double click Internet Options.
On the IE properties windows you will see these Tabs:
General | Security | Privacy | Content | Connections | Programs |
Advanced
Under General Tab clear your History, Internet Files and Cookies.
Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
Then click on Programs Tab and click Manage Add-Ons and Disable all non
Verified Add-Ons (You should Renable them later one-by-one and see the
culprit and update it or remove it.
How to manage Add-Ons:
http://support.microsoft.com/kb/883256
Scan for malware from he
SuperAntispyware - Free
http://www.superantispyware.com/supe...freevspro.html
http://onecare.live.com/site/en-gb/d....htm?s_cid=sah
http://onecare.live.com/standard/en-gb/default.htm

Run a scan from here on-line:
http://security.symantec.com/sscv6/d...d=ie&venid=sym
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
Download Avast Cleaner (offline scanner) from he
http://www.avast.com/eng/avast-virus-cleaner.html

HTH.
Let us know.
nass
===
http://www.nasstec.co.uk

So...follow the steps NASS gave me. It took me two tries to make sure I got
everything correct but it did finally work. Thank Nass. Hope it works for
you too.

"thomassie" wrote:

I am having the same problem, any luck? The only thing is that I did not
download any backgrounds from a web site it is my own pictures and I can't
seem to unlock it. Did you have any sucess?

"dakotaturtle" wrote:

I had already done most of what you suggested and tried the managing add-ons.
It still won't let me change the background on the desktop. Just doesn't do
anything at all
"nass" wrote:



"dakotaturtle" wrote:

I really need help. I downloaded a background from hubblesite.org and used
it for a while but it never worked well. I am trying to change background
now and can't. When I try to move the list or click change nothing happens.
It is like that part if frozen. Everything else on my display properties
works fine. Can you help me. I tried some of the suggestions on other posts
but they did not work.


1= Right click your Desktop and select properties, then on the Display
Properties click on Desktop Tab.
.... Click on Customize Desktop Button
.... Click on Web Tab and make sure there is nothing checked there, clear
all check boxes.

2= Right click on the Desktop then point to Arrange Icons By Make sure
the Lock web items on desktop is unchecked.

Make suere the machine clean by Going through these Cleaning steps:
1... First, try to clean up your caches, Internet files and delete cookies
by doing this:
Click Start Control Panel Double click Network and Internet
Connections Double click Internet Options.
On the IE properties windows you will see these Tabs:
General | Security | Privacy | Content | Connections | Programs |
Advanced
Under General Tab clear your History, Internet Files and Cookies.
Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
Then click on Programs Tab and click Manage Add-Ons and Disable all non
Verified Add-Ons (You should Renable them later one-by-one and see the
culprit and update it or remove it.
How to manage Add-Ons:
http://support.microsoft.com/kb/883256
Scan for malware from he
SuperAntispyware - Free
http://www.superantispyware.com/supe...freevspro.html
http://onecare.live.com/site/en-gb/d....htm?s_cid=sah
http://onecare.live.com/standard/en-gb/default.htm

Run a scan from here on-line:
http://security.symantec.com/sscv6/d...d=ie&venid=sym
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
Download Avast Cleaner (offline scanner) from he
http://www.avast.com/eng/avast-virus-cleaner.html

HTH.
Let us know.
nass
===
http://www.nasstec.co.uk

thank you so much for this post i was having this problem and i couldn't
figure out how to fix it i thought i was going to have to spend money to get
my pc looked at and fixed but you saved me from doin that it work the very
first time i did the steps. thank you ever so much.

"nass" wrote:

Open run command and type in:
Regedit click [OK] and navigate to these keys:

(Note Backup your registry Keys (the one you will edit as a back.reg on your
desktop to restore from them if anything gone wrong)
[-]HKEY_CURRENT_USER\Software\Microsoft\Windows\Curre ntVersion\Policies\ActiveDesktop =

delete all the values you see in the right pane ( leave the default).

and
[-]HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\Curr entVersion\Policies\ActiveDesktop =

delete all the values you see in the right pane ( leave the default).


Navigate to:

[-]HKEY_CURRENT_USER\Software\Microsoft\Windows\Curre ntVersion\Policies\System =
Delete the values/Entries "Wallpaper" and "WallPaperStyle" in the right pane.

[-]HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\Curr entVersion\Policies\System
(Backup the keys as Back1.reg)
Delete the values/Entries "Wallpaper" and "WallPaperStyle" in the right pane.
Close the Registry Editor after doing your changes and Reboot your Machine,
does it help?


"dakotaturtle" wrote:

I had already done most of what you suggested and tried the managing add-ons.
It still won't let me change the background on the desktop. Just doesn't do
anything at all.

"nass" wrote:



"dakotaturtle" wrote:

I really need help. I downloaded a background from hubblesite.org and used
it for a while but it never worked well. I am trying to change background
now and can't. When I try to move the list or click change nothing happens.
It is like that part if frozen. Everything else on my display properties
works fine. Can you help me. I tried some of the suggestions on other posts
but they did not work.


1= Right click your Desktop and select properties, then on the Display
Properties click on Desktop Tab.
.... Click on Customize Desktop Button
.... Click on Web Tab and make sure there is nothing checked there, clear
all check boxes.

2= Right click on the Desktop then point to Arrange Icons By Make sure
the Lock web items on desktop is unchecked.

Make suere the machine clean by Going through these Cleaning steps:
1... First, try to clean up your caches, Internet files and delete cookies
by doing this:
Click Start Control Panel Double click Network and Internet
Connections Double click Internet Options.
On the IE properties windows you will see these Tabs:
General | Security | Privacy | Content | Connections | Programs |
Advanced
Under General Tab clear your History, Internet Files and Cookies.
Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
Then click on Programs Tab and click Manage Add-Ons and Disable all non
Verified Add-Ons (You should Renable them later one-by-one and see the
culprit and update it or remove it.
How to manage Add-Ons:
http://support.microsoft.com/kb/883256
Scan for malware from he
SuperAntispyware - Free
http://www.superantispyware.com/supe...freevspro.html
http://onecare.live.com/site/en-gb/d....htm?s_cid=sah
http://onecare.live.com/standard/en-gb/default.htm

Run a scan from here on-line:
http://security.symantec.com/sscv6/d...d=ie&venid=sym
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
Download Avast Cleaner (offline scanner) from he
http://www.avast.com/eng/avast-virus-cleaner.html

HTH.
Let us know.
nass
===
http://www.nasstec.co.uk

Thanks too the help in getting my background usable again. Once I got it
cleared I gave my computer to my god son and purchased a new one. All that
work...at least it is okay for him. Thanks again for all the help.

"dakotaturtle" wrote:

I really need help. I downloaded a background from hubblesite.org and used
it for a while but it never worked well. I am trying to change background
now and can't. When I try to move the list or click change nothing happens.
It is like that part if frozen. Everything else on my display properties
works fine. Can you help me. I tried some of the suggestions on other posts
but they did not work.