If this is your first visit, be sure to check out the FAQ by clicking the link above. You may have to register before you can post: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. |
|
|
Thread Tools | Display Modes |
#1
|
|||
|
|||
WIN XP SP2 active X controls, plug ins, add ins, downloading software
I have tried to send the following to MS support four
times. Their incident submission page even has an active X control warning....grrrrr! Can't get the incident submission to collect my pc data or send the report. I have also posted this on XP security newsgroup. If anyone can help me with the following I sure would appreciate it........ Had smooth install of SP2. Having big issues with security and cannot find answers anywhere on Microsoft and getting really frustrated. Used all resources on MS and no help. I need to enable add -ons, plug ins and Active X controls for many functions I use on many web sites regardless of security issues. Could not get even Office update to work and Office discussion page tells me I need Active X control (not on info bar..on page itself in large blue letters) to use discussion group (!!). Used add on management and all add ons that are in use or have been in use on IE 6 say 'enabled' but are not working. I especially need any showing Active X or Java. I tried to update each item on both lists; some updated, some said no update available but still won't work. I did some checking/unchecking on internet security options for active X (there are so many) but still not working. I even enabled everything in security but nothing changed. Here are some issues and I need to know how to fix them please. I use XP SP2 pop up control and my own firewall with latest version of Trend Pc Cillin Internet security/ virus protection. XP firewall disabled. 1. Office and Windows Updates start to search my system and tell me 'The Office Update Catalog cannot be displayed - The Office Update site is currently experiencing some technical difficulties and is unable to check for updates'. I try day after day but neither will work. Windows Update search just keeps running with no results. 2. Cannot print coupons on line such as on www.airwick.com. Says they have printed but haven't and nothing wrong with printer functions (I tested). There is a plug-in per airwick site help and says I need but I get no security error on info bar except pop up and I tempy disabled it but still nothing prints. On coolsavings.com (which I have used for years)...when I go to download the coupon print manager which is harmless software it tells me to use the info bar to allow the download of Active X but there is NO info bar coming up. This is ridiculous. Printing coupons using their software is just fine with me so why can't I? 3.When the info bar does come on some sites and tells me about active X controls and I go to options there is only info on this and no way to enable the controls even tempy like you can with pop ups. Sometimes the info bar disappears before I can even click on options. Bottom line is that I need to enable Active X and Java to see/print,etc regardless of SP2 security. I need to be able to use add ons and plugs in at my discretion. I know I am not alone so not sure why your web site does not directly address how to do this. HELP PLEASE. This is driving me nuts. Even your incident submission page says it requires Active X controls to display...JEEEZ. Have tried to submit this four times. Won't collect data on my computer nor sent this to you. Guess it needs active X to do that too. This is crazy. Terri |
Ads |
#2
|
|||
|
|||
WIN XP SP2 active X controls, plug ins, add ins, downloading software
Terri, there is a SP2 assistance phone number you can call for help
also this page lists post SP2 troubleshooting guides http://support.microsoft.com/default.aspx?scid=fh;[ln];xpsp2swhw Terri Benton wrote: I have tried to send the following to MS support four times. Their incident submission page even has an active X control warning....grrrrr! Can't get the incident submission to collect my pc data or send the report. I have also posted this on XP security newsgroup. If anyone can help me with the following I sure would appreciate it........ Had smooth install of SP2. Having big issues with security and cannot find answers anywhere on Microsoft and getting really frustrated. Used all resources on MS and no help. I need to enable add -ons, plug ins and Active X controls for many functions I use on many web sites regardless of security issues. Could not get even Office update to work and Office discussion page tells me I need Active X control (not on info bar..on page itself in large blue letters) to use discussion group (!!). Used add on management and all add ons that are in use or have been in use on IE 6 say 'enabled' but are not working. I especially need any showing Active X or Java. I tried to update each item on both lists; some updated, some said no update available but still won't work. I did some checking/unchecking on internet security options for active X (there are so many) but still not working. I even enabled everything in security but nothing changed. Here are some issues and I need to know how to fix them please. I use XP SP2 pop up control and my own firewall with latest version of Trend Pc Cillin Internet security/ virus protection. XP firewall disabled. 1. Office and Windows Updates start to search my system and tell me 'The Office Update Catalog cannot be displayed - The Office Update site is currently experiencing some technical difficulties and is unable to check for updates'. I try day after day but neither will work. Windows Update search just keeps running with no results. 2. Cannot print coupons on line such as on www.airwick.com. Says they have printed but haven't and nothing wrong with printer functions (I tested). There is a plug-in per airwick site help and says I need but I get no security error on info bar except pop up and I tempy disabled it but still nothing prints. On coolsavings.com (which I have used for years)...when I go to download the coupon print manager which is harmless software it tells me to use the info bar to allow the download of Active X but there is NO info bar coming up. This is ridiculous. Printing coupons using their software is just fine with me so why can't I? 3.When the info bar does come on some sites and tells me about active X controls and I go to options there is only info on this and no way to enable the controls even tempy like you can with pop ups. Sometimes the info bar disappears before I can even click on options. Bottom line is that I need to enable Active X and Java to see/print,etc regardless of SP2 security. I need to be able to use add ons and plugs in at my discretion. I know I am not alone so not sure why your web site does not directly address how to do this. HELP PLEASE. This is driving me nuts. Even your incident submission page says it requires Active X controls to display...JEEEZ. Have tried to submit this four times. Won't collect data on my computer nor sent this to you. Guess it needs active X to do that too. This is crazy. Terri |
#3
|
|||
|
|||
WIN XP SP2 active X controls, plug ins, add ins, downloading software
Terri Benton wrote:
Had smooth install of SP2. Having big issues with security and cannot find answers anywhere on Microsoft and getting really frustrated. Used all resources on MS and no help. I need to enable add -ons, plug ins and Active X controls for many functions I use on many web sites regardless of security issues. Could not get even Office update to work and Office discussion page tells me I need Active X control (not on info bar..on page itself in large blue letters) to use discussion group (!!). The security level set by default in IE has been tightened up. In Internet Options - Security page, either move selected sites to the Trusted Zone, or in Internet zone click Custom and adjust specific settings (Don't try to set its Default to lower security; it won't let you) -- Alex Nichol MS MVP (Windows Technologies) Bournemouth, U.K. (remove the D8 bit) |
#4
|
|||
|
|||
WIN XP SP2 active X controls, plug ins, add ins, downloading s
Thanks Alex...did all that and stil can't get any activeX control option on
info bar. The info bar does not even show up when I try to download these little pieces of software. Its maddening. Terri "Alex Nichol" wrote: Terri Benton wrote: Had smooth install of SP2. Having big issues with security and cannot find answers anywhere on Microsoft and getting really frustrated. Used all resources on MS and no help. I need to enable add -ons, plug ins and Active X controls for many functions I use on many web sites regardless of security issues. Could not get even Office update to work and Office discussion page tells me I need Active X control (not on info bar..on page itself in large blue letters) to use discussion group (!!). The security level set by default in IE has been tightened up. In Internet Options - Security page, either move selected sites to the Trusted Zone, or in Internet zone click Custom and adjust specific settings (Don't try to set its Default to lower security; it won't let you) -- Alex Nichol MS MVP (Windows Technologies) Bournemouth, U.K. (remove the D8 bit) |
#5
|
|||
|
|||
WIN XP SP2 active X controls, plug ins, add ins, downloading s
Thanks Bob. I chose to email XP support and they asked me for some more
information. I sent it to them and they gave me all sorts of things to change and check. I did it all and responded BUT whey they replied they answered someone else's question instead of mine and closed my case. I have been trying to get their attention ever since. May have to call but figure the hold time is about 3 days...lol. "Bob I" wrote: Terri, there is a SP2 assistance phone number you can call for help also this page lists post SP2 troubleshooting guides http://support.microsoft.com/default.aspx?scid=fh;[ln];xpsp2swhw Terri Benton wrote: I have tried to send the following to MS support four times. Their incident submission page even has an active X control warning....grrrrr! Can't get the incident submission to collect my pc data or send the report. I have also posted this on XP security newsgroup. If anyone can help me with the following I sure would appreciate it........ Had smooth install of SP2. Having big issues with security and cannot find answers anywhere on Microsoft and getting really frustrated. Used all resources on MS and no help. I need to enable add -ons, plug ins and Active X controls for many functions I use on many web sites regardless of security issues. Could not get even Office update to work and Office discussion page tells me I need Active X control (not on info bar..on page itself in large blue letters) to use discussion group (!!). Used add on management and all add ons that are in use or have been in use on IE 6 say 'enabled' but are not working. I especially need any showing Active X or Java. I tried to update each item on both lists; some updated, some said no update available but still won't work. I did some checking/unchecking on internet security options for active X (there are so many) but still not working. I even enabled everything in security but nothing changed. Here are some issues and I need to know how to fix them please. I use XP SP2 pop up control and my own firewall with latest version of Trend Pc Cillin Internet security/ virus protection. XP firewall disabled. 1. Office and Windows Updates start to search my system and tell me 'The Office Update Catalog cannot be displayed - The Office Update site is currently experiencing some technical difficulties and is unable to check for updates'. I try day after day but neither will work. Windows Update search just keeps running with no results. 2. Cannot print coupons on line such as on www.airwick.com. Says they have printed but haven't and nothing wrong with printer functions (I tested). There is a plug-in per airwick site help and says I need but I get no security error on info bar except pop up and I tempy disabled it but still nothing prints. On coolsavings.com (which I have used for years)...when I go to download the coupon print manager which is harmless software it tells me to use the info bar to allow the download of Active X but there is NO info bar coming up. This is ridiculous. Printing coupons using their software is just fine with me so why can't I? 3.When the info bar does come on some sites and tells me about active X controls and I go to options there is only info on this and no way to enable the controls even tempy like you can with pop ups. Sometimes the info bar disappears before I can even click on options. Bottom line is that I need to enable Active X and Java to see/print,etc regardless of SP2 security. I need to be able to use add ons and plugs in at my discretion. I know I am not alone so not sure why your web site does not directly address how to do this. HELP PLEASE. This is driving me nuts. Even your incident submission page says it requires Active X controls to display...JEEEZ. Have tried to submit this four times. Won't collect data on my computer nor sent this to you. Guess it needs active X to do that too. This is crazy. Terri |
#6
|
|||
|
|||
WIN XP SP2 active X controls, plug ins, add ins, downloading s
Another possible is to ask about this over in the Internet Explorer
newsgroup. Terri Benton wrote: Thanks Bob. I chose to email XP support and they asked me for some more information. I sent it to them and they gave me all sorts of things to change and check. I did it all and responded BUT whey they replied they answered someone else's question instead of mine and closed my case. I have been trying to get their attention ever since. May have to call but figure the hold time is about 3 days...lol. "Bob I" wrote: Terri, there is a SP2 assistance phone number you can call for help also this page lists post SP2 troubleshooting guides http://support.microsoft.com/default.aspx?scid=fh;[ln];xpsp2swhw Terri Benton wrote: I have tried to send the following to MS support four times. Their incident submission page even has an active X control warning....grrrrr! Can't get the incident submission to collect my pc data or send the report. I have also posted this on XP security newsgroup. If anyone can help me with the following I sure would appreciate it........ Had smooth install of SP2. Having big issues with security and cannot find answers anywhere on Microsoft and getting really frustrated. Used all resources on MS and no help. I need to enable add -ons, plug ins and Active X controls for many functions I use on many web sites regardless of security issues. Could not get even Office update to work and Office discussion page tells me I need Active X control (not on info bar..on page itself in large blue letters) to use discussion group (!!). Used add on management and all add ons that are in use or have been in use on IE 6 say 'enabled' but are not working. I especially need any showing Active X or Java. I tried to update each item on both lists; some updated, some said no update available but still won't work. I did some checking/unchecking on internet security options for active X (there are so many) but still not working. I even enabled everything in security but nothing changed. Here are some issues and I need to know how to fix them please. I use XP SP2 pop up control and my own firewall with latest version of Trend Pc Cillin Internet security/ virus protection. XP firewall disabled. 1. Office and Windows Updates start to search my system and tell me 'The Office Update Catalog cannot be displayed - The Office Update site is currently experiencing some technical difficulties and is unable to check for updates'. I try day after day but neither will work. Windows Update search just keeps running with no results. 2. Cannot print coupons on line such as on www.airwick.com. Says they have printed but haven't and nothing wrong with printer functions (I tested). There is a plug-in per airwick site help and says I need but I get no security error on info bar except pop up and I tempy disabled it but still nothing prints. On coolsavings.com (which I have used for years)...when I go to download the coupon print manager which is harmless software it tells me to use the info bar to allow the download of Active X but there is NO info bar coming up. This is ridiculous. Printing coupons using their software is just fine with me so why can't I? 3.When the info bar does come on some sites and tells me about active X controls and I go to options there is only info on this and no way to enable the controls even tempy like you can with pop ups. Sometimes the info bar disappears before I can even click on options. Bottom line is that I need to enable Active X and Java to see/print,etc regardless of SP2 security. I need to be able to use add ons and plugs in at my discretion. I know I am not alone so not sure why your web site does not directly address how to do this. HELP PLEASE. This is driving me nuts. Even your incident submission page says it requires Active X controls to display...JEEEZ. Have tried to submit this four times. Won't collect data on my computer nor sent this to you. Guess it needs active X to do that too. This is crazy. Terri |
#7
|
|||
|
|||
WIN XP SP2 active X controls, plug ins, add ins, downloading s
Yep, might just post on IE group. I posted on this one and the XP security
thread so why not! If I could just get the darned active x info bar all would be well. Terri "Bob I" wrote: Another possible is to ask about this over in the Internet Explorer newsgroup. Terri Benton wrote: Thanks Bob. I chose to email XP support and they asked me for some more information. I sent it to them and they gave me all sorts of things to change and check. I did it all and responded BUT whey they replied they answered someone else's question instead of mine and closed my case. I have been trying to get their attention ever since. May have to call but figure the hold time is about 3 days...lol. "Bob I" wrote: Terri, there is a SP2 assistance phone number you can call for help also this page lists post SP2 troubleshooting guides http://support.microsoft.com/default.aspx?scid=fh;[ln];xpsp2swhw Terri Benton wrote: I have tried to send the following to MS support four times. Their incident submission page even has an active X control warning....grrrrr! Can't get the incident submission to collect my pc data or send the report. I have also posted this on XP security newsgroup. If anyone can help me with the following I sure would appreciate it........ Had smooth install of SP2. Having big issues with security and cannot find answers anywhere on Microsoft and getting really frustrated. Used all resources on MS and no help. I need to enable add -ons, plug ins and Active X controls for many functions I use on many web sites regardless of security issues. Could not get even Office update to work and Office discussion page tells me I need Active X control (not on info bar..on page itself in large blue letters) to use discussion group (!!). Used add on management and all add ons that are in use or have been in use on IE 6 say 'enabled' but are not working. I especially need any showing Active X or Java. I tried to update each item on both lists; some updated, some said no update available but still won't work. I did some checking/unchecking on internet security options for active X (there are so many) but still not working. I even enabled everything in security but nothing changed. Here are some issues and I need to know how to fix them please. I use XP SP2 pop up control and my own firewall with latest version of Trend Pc Cillin Internet security/ virus protection. XP firewall disabled. 1. Office and Windows Updates start to search my system and tell me 'The Office Update Catalog cannot be displayed - The Office Update site is currently experiencing some technical difficulties and is unable to check for updates'. I try day after day but neither will work. Windows Update search just keeps running with no results. 2. Cannot print coupons on line such as on www.airwick.com. Says they have printed but haven't and nothing wrong with printer functions (I tested). There is a plug-in per airwick site help and says I need but I get no security error on info bar except pop up and I tempy disabled it but still nothing prints. On coolsavings.com (which I have used for years)...when I go to download the coupon print manager which is harmless software it tells me to use the info bar to allow the download of Active X but there is NO info bar coming up. This is ridiculous. Printing coupons using their software is just fine with me so why can't I? 3.When the info bar does come on some sites and tells me about active X controls and I go to options there is only info on this and no way to enable the controls even tempy like you can with pop ups. Sometimes the info bar disappears before I can even click on options. Bottom line is that I need to enable Active X and Java to see/print,etc regardless of SP2 security. I need to be able to use add ons and plugs in at my discretion. I know I am not alone so not sure why your web site does not directly address how to do this. HELP PLEASE. This is driving me nuts. Even your incident submission page says it requires Active X controls to display...JEEEZ. Have tried to submit this four times. Won't collect data on my computer nor sent this to you. Guess it needs active X to do that too. This is crazy. Terri |
Thread Tools | |
Display Modes | |
|
|
Similar Threads | ||||
Thread | Thread Starter | Forum | Replies | Last Post |
SP2 and Anti virus programs | William | Windows Service Pack 2 | 5 | September 28th 04 07:01 PM |
SP2 and disabling of P2P software | Nancy | Windows Service Pack 2 | 2 | September 27th 04 11:55 PM |
Best way to install SP2 ?? which is ?? | Avid Gamer | Windows Service Pack 2 | 8 | September 25th 04 08:58 PM |
What is SP2 doing - apart from trashing everybody's PC?? | Hugh | Windows Service Pack 2 | 41 | September 25th 04 06:45 PM |