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#1
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Some Application Updates Fail to Recognize Windows 7
I have Windows 7 Ultimate SP1 x64. I can verify that I at least have
some variety of Windows 7 by various installed applications. These include: * Belarc Advisor from http://www.belarc.com/free_download.html. * ProduKey from http://www.nirsoft.net/utils/product_cd_key_viewer.html * Windows Update (showing an update that I have not yet installed) * Computer (both the Properties when I right-click on the icon and the display when I select [Help About Windows] in the open window) However, I cannot install updates to two applications whose Web pages indicate they are compatible with Windows 7. Both throw up error popups claiming my Windows version is not compatible. These a * Thunderbird 60.0 (update from 52.9.1) * Skype 8.27.0.85 (update from 7.36.0.150) Note: I attempted to install these from complete downloaded installer files. I disabled my Internet connection and my anti-virus application AFTER downloading and scanning the files. What is going on here? Is there something I can do to make these recognize Windows 7 on my PC? Or is the problem with the installer files? -- David E. Ross http://www.rossde.com Too often, Twitter is a source of verbal vomit. Examples include Donald Trump and Roseanne Barr. |
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#2
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Some Application Updates Fail to Recognize Windows 7
David E. Ross wrote:
I have Windows 7 Ultimate SP1 x64. However, I cannot install updates to two applications ... Both throw up error popups claiming my Windows version is not compatible. These a * Thunderbird 60.0 (update from 52.9.1) * Skype 8.27.0.85 (update from 7.36.0.150) I've used Thunderbird on Windows 7 Home x64 (but went back to MS Outlook). I've never bothered to install Skype and even reject (hide) the Windows Updates for Skype (I don't need updates for a product that is not installed). I'll only address the Thunderbird update issue. Thunderbird automatically checks for updates every day. If you disable auto-updating and prefer manual updating, use the menu - Help - About Thunderbird. Mozilla has never understand the difference between checking for updates and applying updates. To Mozilla, checking for an update means also downloading a new one, if available, and immediately applying it. Very rude. That has Thunderbird go to Mozilla's file server to get the correct file to download (and run). Are you using Thunderbird to check for a new update (and then apply it)? Are you using a web browser to go to the Thunderbird download page (https://www.thunderbird.net/en-US/thunderbird/all/), picking a file for the full installer, downloading it, and running it yourself? If the latter, are you sure you are picking the Windows download and not one for some other OS, like macOS or Linux? As I recall, you cannot install programs in Windows' safe mode (that use MSI to install themselves). You could use msconfig.exe to disable most (but not all) startup programs, reboot into Windows' normal mode (but without loading all the startup programs), and see if the installer then works okay. If the installer works under a neutered Windows, something you load on Windows startup or on login is interferring with the installers. Are you running the installer with admin privileges? Did you disable the Application Experience service (AeLookupSvc) in Windows that lookups up processes to determine the compatibility mode under which to run a program? Before you run the installer, did you check in Task Manager's Processes tab that there were no instances of thunderbird.exe still loaded? Mozilla started adding SHA-256 signing certificates to Thunderbird back around version 38.5.1 during Jan 2016. I believe this was due to new signing requirements in Windows. Some users encountered invalid certs and had to revert back to a prior version with a valid cert (and then use auto-update or update check within Thunderbird). |
#3
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Some Application Updates Fail to Recognize Windows 7
On Fri, 10 Aug 2018 18:58:50 -0500, VanguardLH wrote:
Mozilla has never understand the difference between checking for updates and applying updates. To Mozilla, checking for an update means also downloading a new one, if available, and immediately applying it. It is not doing that here. I just get a message that an update is available. I manually choose to download and install the update. -- Kind regards Ralph |
#4
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Some Application Updates Fail to Recognize Windows 7
On 8/10/2018 4:58 PM, VanguardLH wrote:
David E. Ross wrote: I have Windows 7 Ultimate SP1 x64. However, I cannot install updates to two applications ... Both throw up error popups claiming my Windows version is not compatible. These a * Thunderbird 60.0 (update from 52.9.1) * Skype 8.27.0.85 (update from 7.36.0.150) I've used Thunderbird on Windows 7 Home x64 (but went back to MS Outlook). I've never bothered to install Skype and even reject (hide) the Windows Updates for Skype (I don't need updates for a product that is not installed). I'll only address the Thunderbird update issue. Thunderbird automatically checks for updates every day. If you disable auto-updating and prefer manual updating, use the menu - Help - About Thunderbird. Mozilla has never understand the difference between checking for updates and applying updates. To Mozilla, checking for an update means also downloading a new one, if available, and immediately applying it. Very rude. That has Thunderbird go to Mozilla's file server to get the correct file to download (and run). Are you using Thunderbird to check for a new update (and then apply it)? Are you using a web browser to go to the Thunderbird download page (https://www.thunderbird.net/en-US/thunderbird/all/), picking a file for the full installer, downloading it, and running it yourself? If the latter, are you sure you are picking the Windows download and not one for some other OS, like macOS or Linux? As I recall, you cannot install programs in Windows' safe mode (that use MSI to install themselves). You could use msconfig.exe to disable most (but not all) startup programs, reboot into Windows' normal mode (but without loading all the startup programs), and see if the installer then works okay. If the installer works under a neutered Windows, something you load on Windows startup or on login is interferring with the installers. Are you running the installer with admin privileges? Did you disable the Application Experience service (AeLookupSvc) in Windows that lookups up processes to determine the compatibility mode under which to run a program? Before you run the installer, did you check in Task Manager's Processes tab that there were no instances of thunderbird.exe still loaded? Mozilla started adding SHA-256 signing certificates to Thunderbird back around version 38.5.1 during Jan 2016. I believe this was due to new signing requirements in Windows. Some users encountered invalid certs and had to revert back to a prior version with a valid cert (and then use auto-update or update check within Thunderbird). I disable all automatic installs, except for updates of virus databases used by my three anti-virus applications. I noticed in the mozilla.support.thunderbird newsgroup that a new version of Thunderbird was available. I used my browser (SeaMonkey) to download it from the Mozilla download site https://ftp.mozilla.org/pub/thunderbird/. The failure was NOT a case of a Thunderbird process still running. As my original post in this thread indicated, I got an error popup that said I needed at least Windows 7 to install the Thunderbird update. However, I do indeed have Windows 7. I had also downloaded the file of SHA512 hash codes for Thunderbird 60.0 from the Mozilla site and located the hash code for the 32-bit Windows US English version. I was able to confirm that the downloaded Thunderbird installer file conformed to that hash code. Note that the process I followed in my attempt to install the 60.0 version is the same process I used in the past to install prior versions, most recently only one month ago to install version 52.9.1. And the process I followed in my attempt to install the 8.27.0.85 version of Skype was the same process I used in the past to install prior versions, most recently only three months ago to install the 7.36 version. -- David E. Ross http://www.rossde.com Too often, Twitter is a source of verbal vomit. Examples include Donald Trump and Roseanne Barr. |
#5
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Some Application Updates Fail to Recognize Windows 7
On Fri, 10 Aug 2018 14:58:48 -0700, David E. Ross wrote:
I have Windows 7 Ultimate SP1 x64. I can verify that I at least have some variety of Windows 7 by various installed applications. These include: * Belarc Advisor from http://www.belarc.com/free_download.html. * ProduKey from http://www.nirsoft.net/utils/product_cd_key_viewer.html * Windows Update (showing an update that I have not yet installed) * Computer (both the Properties when I right-click on the icon and the display when I select [Help About Windows] in the open window) However, I cannot install updates to two applications whose Web pages indicate they are compatible with Windows 7. Both throw up error popups claiming my Windows version is not compatible. These a * Thunderbird 60.0 (update from 52.9.1) * Skype 8.27.0.85 (update from 7.36.0.150) Note: I attempted to install these from complete downloaded installer files. I disabled my Internet connection and my anti-virus application AFTER downloading and scanning the files. What is going on here? Is there something I can do to make these recognize Windows 7 on my PC? Or is the problem with the installer files? My guess is that there may be some "compatibility mode" settings in the registry, which tell Windows to run the installer program in compatibility mode for an older version of Windows. "Thunderbird Setup 60.0.exe" is just a 7zip self-extractor. The actual installation is done by the program "setup.exe" inside the self-extractor. When you run "Thunderbird Setup 60.0.exe", it is obvious when it is the self-extractor running and when it is "setup.exe" running. You can see which one is throwing the error popup. (I can't, because I am not seeing that error popup.) -- Kind regards Ralph |
#6
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Some Application Updates Fail to Recognize Windows 7
On 8/10/2018 5:58 PM, David E. Ross wrote:
I have Windows 7 Ultimate SP1 x64. I can verify that I at least have some variety of Windows 7 by various installed applications. These include: * Belarc Advisor from http://www.belarc.com/free_download.html. * ProduKey from http://www.nirsoft.net/utils/product_cd_key_viewer.html * Windows Update (showing an update that I have not yet installed) * Computer (both the Properties when I right-click on the icon and the display when I select [Help About Windows] in the open window) However, I cannot install updates to two applications whose Web pages indicate they are compatible with Windows 7. Both throw up error popups claiming my Windows version is not compatible. These a * Thunderbird 60.0 (update from 52.9.1) * Skype 8.27.0.85 (update from 7.36.0.150) Note: I attempted to install these from complete downloaded installer files. I disabled my Internet connection and my anti-virus application AFTER downloading and scanning the files. What is going on here? Is there something I can do to make these recognize Windows 7 on my PC? Or is the problem with the installer files? Thunderbird 52.9.1 (32-bit) not 64 and is current version. Os 60.0 for 64 bit -- Zaidy036 |
#7
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Some Application Updates Fail to Recognize Windows 7
"David E. Ross" wrote
| The failure was NOT a case of a Thunderbird process still running. As | my original post in this thread indicated, I got an error popup that | said I needed at least Windows 7 to install the Thunderbird update. | However, I do indeed have Windows 7. You probably know this, but you might try running Process Monitor to see what it does before it quits. That might give you a clue as to where it's getting its info. |
#8
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Some Application Updates Fail to Recognize Windows 7
On Fri, 10 Aug 2018 17:47:48 -0700, "David E. Ross"
wrote: I disable all automatic installs, except for updates of virus databases used by my three anti-virus applications. LOL, "my three anti-virus applications" reminds me of an older lady I used to know, except in her case the three AV programs were all active simultaneously. -- Char Jackson |
#9
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Some Application Updates Fail to Recognize Windows 7
Zaidy036 wrote:
Thunderbird 52.9.1 (32-bit) not 64 and is current version. Os 60.0 for 64 bit The OP reported he is using Windows 7 Enterprise x64. Though not mentioned if this is a new OS instance, I suspect he has been using for a long time and has had several Thunderbird updates under that 64-bit version of Windows. There are 32- and 64-bit versions of Thunderbird for Linux. For Windows, there is only the 32-bit version of Thunderbird. Also see: https://www.thunderbird.net/en-US/th...-requirements/ See the "Please note ..." paragraph. 32-bit programs run on both 32- and 64-bit versions of Windows. It's the 16-bit programs (whether the program itself or its installer) that will not run on 64-bit versions of Windows (but will run on the 32-bit versions of Windows) due to the WOW (Windows On Windows) emulator: 32-bit Windows comes with its 16-bit WOW32 (Windows 16-bit on Windows 32-bit) emulation aka NTVDM layer while 64-bit Windows comes with its 32-bit WOW64 (Windows 32-bit on Windows 64-bit) emulation layer. There is no WOW32 with 64-bit Windows, just WOW64. https://en.wikipedia.org/wiki/Windows_on_Windows. 32-bit Windows: Runs 16-bit (using WOW32) or native 32-bit programs. 64-bit Windows: Runs 32-bit (using WOW64) or native 64-bit programs but no 16-bit (WOW32) support. Since Thunderbird was first released in 2003, I doubt it ever had a 16-bit version for either its installer or the program itself. With WOW, 32-bit Thunderbird has no problems running under either 32- or 64-bit versions of Windows. I suspect the 32- and 64-bit versions of Thunderbird for Linux are required because Linux doesn't have the emulation layer available in Windows. However, that might be the default distros for Linux as I've read users could install the i386 architecture libraries into Linux. That is, you need to ensure the 32-bit binaries are available in a 64-bit Linux distro. Instead of making TB users into Linux wizards, they simply provide both 32- and 64-bit versions of TB. 64-bit support adds little support for Thunderbird for Windows. It already uses SQL-like databases for its local data, and message store. http://kb.mozillazine.org/Profile_fo...n_the_profile). Those account-specific subfolders contain the .msf files which hold the headers and summary info for each message but not the entire e-mail message. The entire message is store per "folder" (a logical structure within Thunderbird, not a folder in the OS' file system) in an MBOX file (named for the "folder" in TB and with no extension on the filename). Sqlite databases can be up to 140 TB in size (2^47 bytes, or 128 tibibytes) with a theoretical maximum row (record) count of 2^64. The physical size of the sqlite database file is restricted by the maximum file size supported by the OS' file system. SQL requests don't need 64-bit to access its records (in this case since we're not talking about monstrously huge databases accessed by millions of users which SQLite was not designed to handle). I could not find where the message are at http://kb.mozillazine.org/Files_and_..._-_Thunderbird or in the prior article an .sqlite file where messages are stored (the global one is just for the search index). http://kb.mozillazine.org/Importing_...ail#Mbox_files Thunderbird uses both MSF (Mail Summary File - an index) files with MBOXrd files (https://en.wikipedia.org/wiki/Mbox - those are the files with no extensions) to hold all messages in a TB "folder". There's MailDir (see https://support.mozilla.org/en-US/kb...ir-thunderbird and https://wiki.mozilla.org/Thunderbird/Maildir, citing the feature availability in TB 38) but I doubt it has yet become the the default for TB's message store. For MBOX files, there are limits; see: http://kb.mozillazine.org/Limits_-_Thunderbird Max number of messages: 2^32, or 4 billion. Max size of each message: 4GB. If someone is sending you 4GB, or larger, e-mails then they haven't a clue that e-mail is not a file transfer protocol (has no resume, no CRC check, no guaranteed delivery, bandwidth for mail servers is throttled per session so the other users get some decent response from the server) and should instead be using online file storage and e-mail you a URL to their uploaded file. In your entire life, have you received over FOUR BILLION e-mails? If so, you should be organizing your e-mails into other [sub]folders. Inbox should the temporary for new e-mails. Move long-term e-mails into an Archive folder and possibly with subfolders named for how you are grouping the ancient e-mails. Since Thunderbird is using SQLite for its management and MBOX files with internal structures for storing messages, it has no need for 64-bit pointers. The TB client is not designed to be shared by thousands of employees at the same workplace. Nothing would speed up in Thunderbird by using 64-bit. A 32-bit OS is not a limitation to how much data TB can access in its databases or structured file stores; however, the file system will determine the max partition and max file sizes. A 64-bit OS lets a program access more memory but then Thunderbird isn't a graphics game where tons of data, like textures or maps, gets stored in system memory. After all, you aren't reading every message ever stored in Thunderbird at the same time. The MSF files are used when searching for messages, and those have already been built for you, so a larger buffer for a non-backgrounded search won't speed up the search that's already been done. YOU are accessing just one message at a time. More bits means a buffer could be larger but can you read more than 4 billion bytes at a time? A larger buffer would benefit, say, a video player or editor but not for something presented to such a very slow input device (that is, the human). Since Mozilla is divesting itself of Thunderbird and passing its development onto the independent Thunderbird Project community, there will likely never be a 64-bit version of Thunderbird for Windows. It's already there for Linux because users might have to add 32-bit binaries into a 64-bit Linux distro which is beyond the expertise of most users (they're lucky if they can manage the installation). |
#10
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Some Application Updates Fail to Recognize Windows 7
On 8/10/2018 9:21 PM, Char Jackson wrote:
On Fri, 10 Aug 2018 17:47:48 -0700, "David E. Ross" wrote: I disable all automatic installs, except for updates of virus databases used by my three anti-virus applications. LOL, "my three anti-virus applications" reminds me of an older lady I used to know, except in her case the three AV programs were all active simultaneously. Oooohh, no. I only have AVG Anti-Virus Free running in the background. However, I use that plus Malwarebytes and Microsoft Security Essentials to scan downloaded software updates and also unexpected E-mail attachments. Each of those three scan for things the others do not. About 3.5 years ago, I had to have my C and J partions reformatted and then re-install all my software (including Windows) because of a virus. Now, I am super cautious. Malwarebytes and Microsoft Security Essentials do not run on my PC unless I manually launch them to scan something (only one scan at a time). Today, I had Malwarebytes scan all my drives, during which I disabled both my Internet connection and AVG Anti-Virus. Tomorrow, I will be away from my PC for a few hours; at that time, I will use Microsoft Security Essentials to scan all my drives, again with my Internet connection and AVG Anti-Virus disabled. -- David E. Ross http://www.rossde.com Too often, Twitter is a source of verbal vomit. Examples include Donald Trump and Roseanne Barr. |
#11
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Some Application Updates Fail to Recognize Windows 7
On 8/11/2018 1:37 AM, David E. Ross wrote:
On 8/10/2018 9:21 PM, Char Jackson wrote: On Fri, 10 Aug 2018 17:47:48 -0700, "David E. Ross" wrote: I disable all automatic installs, except for updates of virus databases used by my three anti-virus applications. LOL, "my three anti-virus applications" reminds me of an older lady I used to know, except in her case the three AV programs were all active simultaneously. Oooohh, no. I only have AVG Anti-Virus Free running in the background. However, I use that plus Malwarebytes and Microsoft Security Essentials to scan downloaded software updates and also unexpected E-mail attachments. Each of those three scan for things the others do not. About 3.5 years ago, I had to have my C and J partions reformatted and then re-install all my software (including Windows) because of a virus. Now, I am super cautious. Malwarebytes and Microsoft Security Essentials do not run on my PC unless I manually launch them to scan something (only one scan at a time). Today, I had Malwarebytes scan all my drives, during which I disabled both my Internet connection and AVG Anti-Virus. Tomorrow, I will be away from my PC for a few hours; at that time, I will use Microsoft Security Essentials to scan all my drives, again with my Internet connection and AVG Anti-Virus disabled. I hope each AV program is set to exclude the locations of ALL other quarantines. -- Zaidy036 |
#12
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Some Application Updates Fail to Recognize Windows 7
On 8/11/2018 12:48 AM, VanguardLH wrote:
Zaidy036 wrote: Thunderbird 52.9.1 (32-bit) not 64 and is current version. Os 60.0 for 64 bit The OP reported he is using Windows 7 Enterprise x64. Though not mentioned if this is a new OS instance, I suspect he has been using for a long time and has had several Thunderbird updates under that 64-bit version of Windows. There are 32- and 64-bit versions of Thunderbird for Linux. For Windows, there is only the 32-bit version of Thunderbird. Also see: https://www.thunderbird.net/en-US/th...-requirements/ See the "Please note ..." paragraph. 32-bit programs run on both 32- and 64-bit versions of Windows. It's the 16-bit programs (whether the program itself or its installer) that will not run on 64-bit versions of Windows (but will run on the 32-bit versions of Windows) due to the WOW (Windows On Windows) emulator: 32-bit Windows comes with its 16-bit WOW32 (Windows 16-bit on Windows 32-bit) emulation aka NTVDM layer while 64-bit Windows comes with its 32-bit WOW64 (Windows 32-bit on Windows 64-bit) emulation layer. There is no WOW32 with 64-bit Windows, just WOW64. https://en.wikipedia.org/wiki/Windows_on_Windows. 32-bit Windows: Runs 16-bit (using WOW32) or native 32-bit programs. 64-bit Windows: Runs 32-bit (using WOW64) or native 64-bit programs but no 16-bit (WOW32) support. Since Thunderbird was first released in 2003, I doubt it ever had a 16-bit version for either its installer or the program itself. With WOW, 32-bit Thunderbird has no problems running under either 32- or 64-bit versions of Windows. I suspect the 32- and 64-bit versions of Thunderbird for Linux are required because Linux doesn't have the emulation layer available in Windows. However, that might be the default distros for Linux as I've read users could install the i386 architecture libraries into Linux. That is, you need to ensure the 32-bit binaries are available in a 64-bit Linux distro. Instead of making TB users into Linux wizards, they simply provide both 32- and 64-bit versions of TB. 64-bit support adds little support for Thunderbird for Windows. It already uses SQL-like databases for its local data, and message store. http://kb.mozillazine.org/Profile_fo...n_the_profile). Those account-specific subfolders contain the .msf files which hold the headers and summary info for each message but not the entire e-mail message. The entire message is store per "folder" (a logical structure within Thunderbird, not a folder in the OS' file system) in an MBOX file (named for the "folder" in TB and with no extension on the filename). Sqlite databases can be up to 140 TB in size (2^47 bytes, or 128 tibibytes) with a theoretical maximum row (record) count of 2^64. The physical size of the sqlite database file is restricted by the maximum file size supported by the OS' file system. SQL requests don't need 64-bit to access its records (in this case since we're not talking about monstrously huge databases accessed by millions of users which SQLite was not designed to handle). I could not find where the message are at http://kb.mozillazine.org/Files_and_..._-_Thunderbird or in the prior article an .sqlite file where messages are stored (the global one is just for the search index). http://kb.mozillazine.org/Importing_...ail#Mbox_files Thunderbird uses both MSF (Mail Summary File - an index) files with MBOXrd files (https://en.wikipedia.org/wiki/Mbox - those are the files with no extensions) to hold all messages in a TB "folder". There's MailDir (see https://support.mozilla.org/en-US/kb...ir-thunderbird and https://wiki.mozilla.org/Thunderbird/Maildir, citing the feature availability in TB 38) but I doubt it has yet become the the default for TB's message store. For MBOX files, there are limits; see: http://kb.mozillazine.org/Limits_-_Thunderbird Max number of messages: 2^32, or 4 billion. Max size of each message: 4GB. If someone is sending you 4GB, or larger, e-mails then they haven't a clue that e-mail is not a file transfer protocol (has no resume, no CRC check, no guaranteed delivery, bandwidth for mail servers is throttled per session so the other users get some decent response from the server) and should instead be using online file storage and e-mail you a URL to their uploaded file. In your entire life, have you received over FOUR BILLION e-mails? If so, you should be organizing your e-mails into other [sub]folders. Inbox should the temporary for new e-mails. Move long-term e-mails into an Archive folder and possibly with subfolders named for how you are grouping the ancient e-mails. Since Thunderbird is using SQLite for its management and MBOX files with internal structures for storing messages, it has no need for 64-bit pointers. The TB client is not designed to be shared by thousands of employees at the same workplace. Nothing would speed up in Thunderbird by using 64-bit. A 32-bit OS is not a limitation to how much data TB can access in its databases or structured file stores; however, the file system will determine the max partition and max file sizes. A 64-bit OS lets a program access more memory but then Thunderbird isn't a graphics game where tons of data, like textures or maps, gets stored in system memory. After all, you aren't reading every message ever stored in Thunderbird at the same time. The MSF files are used when searching for messages, and those have already been built for you, so a larger buffer for a non-backgrounded search won't speed up the search that's already been done. YOU are accessing just one message at a time. More bits means a buffer could be larger but can you read more than 4 billion bytes at a time? A larger buffer would benefit, say, a video player or editor but not for something presented to such a very slow input device (that is, the human). Since Mozilla is divesting itself of Thunderbird and passing its development onto the independent Thunderbird Project community, there will likely never be a 64-bit version of Thunderbird for Windows. It's already there for Linux because users might have to add 32-bit binaries into a 64-bit Linux distro which is beyond the expertise of most users (they're lucky if they can manage the installation). https://www.thunderbird.net/en-US/thunderbird/60.0/releasenotes/ Says must wait for 60.1 to upgrade and that is why 52.9.1 reports it is up to date. -- Zaidy036 |
#13
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Some Application Updates Fail to Recognize Windows 7
On 8/11/2018 7:21 AM, Zaidy036 wrote:
On 8/11/2018 1:37 AM, David E. Ross wrote: On 8/10/2018 9:21 PM, Char Jackson wrote: On Fri, 10 Aug 2018 17:47:48 -0700, "David E. Ross" wrote: I disable all automatic installs, except for updates of virus databases used by my three anti-virus applications. LOL, "my three anti-virus applications" reminds me of an older lady I used to know, except in her case the three AV programs were all active simultaneously. Oooohh, no. I only have AVG Anti-Virus Free running in the background. However, I use that plus Malwarebytes and Microsoft Security Essentials to scan downloaded software updates and also unexpected E-mail attachments. Each of those three scan for things the others do not. About 3.5 years ago, I had to have my C and J partions reformatted and then re-install all my software (including Windows) because of a virus. Now, I am super cautious. Malwarebytes and Microsoft Security Essentials do not run on my PC unless I manually launch them to scan something (only one scan at a time). Today, I had Malwarebytes scan all my drives, during which I disabled both my Internet connection and AVG Anti-Virus. Tomorrow, I will be away from my PC for a few hours; at that time, I will use Microsoft Security Essentials to scan all my drives, again with my Internet connection and AVG Anti-Virus disabled. I hope each AV program is set to exclude the locations of ALL other quarantines. That is not necessary since I deal with each quarantine when it happens. -- David E. Ross http://www.rossde.com Too often, Twitter is a source of verbal vomit. Examples include Donald Trump and Roseanne Barr. |
#14
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Some Application Updates Fail to Recognize Windows 7
On Sat, 11 Aug 2018 10:21:28 -0400, Zaidy036 wrote:
I hope each AV program is set to exclude the locations of ALL other quarantines. IME quarantined files are (intentionally) encrypted by the AV which quarantined them. This prevents the files from being used to infect the system. Without that AV's encryption key, each other AV will not find a virus in the quarantined & encrypted file. -- Kind regards Ralph |
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