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#1
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XP and Office 97 compatability
I bought a laptop 18 months ago with XP. Worked fine
until 6 weeks ago when I had a unmountable boot volume error. Repaired the system and was ok for 2 weeks when I had a kernel data input error and windows could not be repaired - it was sent back to the manufacturer. On return, the first thing I did was install Office 97. A kernel data input error occurred and then another unmountable boot volume. My manufacturer says that it is probably due to XP and Office 97 having incompatability problems (although other ebgineers at the same firm dismiss this). Does anyone have any answers as to if this is the problem and therefore if I need to upgrade my Office software? Thanks for your help EK |
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#2
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XP and Office 97 compatability
EK;
Office 97 and windows XP are compatible so that is not the issue. Try this for UnMountable_Boot_Volume: Power off, open the case and reseat the hard drive IDE ribbon cable at both ends. If that fails: http://support.microsoft.com/default...EN-US;Q297185& http://support.microsoft.com/?kbid=315403 -- Jupiter Jones An easier way to read newsgroup messages: http://www.microsoft.com/windowsxp/p...oups/setup.asp Please respond to newsgroup only for everyone's benefit. "EK" wrote in message ... I bought a laptop 18 months ago with XP. Worked fine until 6 weeks ago when I had a unmountable boot volume error. Repaired the system and was ok for 2 weeks when I had a kernel data input error and windows could not be repaired - it was sent back to the manufacturer. On return, the first thing I did was install Office 97. A kernel data input error occurred and then another unmountable boot volume. My manufacturer says that it is probably due to XP and Office 97 having incompatability problems (although other ebgineers at the same firm dismiss this). Does anyone have any answers as to if this is the problem and therefore if I need to upgrade my Office software? Thanks for your help EK |
#3
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XP and Office 97 compatability
"EK" wrote in message ... I bought a laptop 18 months ago with XP. Worked fine until 6 weeks ago when I had a unmountable boot volume error. Repaired the system and was ok for 2 weeks when I had a kernel data input error and windows could not be repaired - it was sent back to the manufacturer. On return, the first thing I did was install Office 97. A kernel data input error occurred and then another unmountable boot volume. My manufacturer says that it is probably due to XP and Office 97 having incompatability problems (although other ebgineers at the same firm dismiss this). Does anyone have any answers as to if this is the problem and therefore if I need to upgrade my Office software? Thanks for your help EK I've been using XP Pro and Office 97 Pro for over a year with no problems whatsoever. You might find a fix for your problem in the following link: http://h18007.www1.hp.com/support/fi...oad/13986.html |
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