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#1
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Windows 7 and hibernation
At my POE the Help Desk threw me a ticket from a user complaining that his
new Windows 7 (64-bit) system didn't allow him to turn on hibernation. It turned out that he had the same make and model as the one I use (Latitude E6510) and I was able to reproduce the problem. The POWERCFG -H ON command was accepted without any confirming message to the user...but that's they way POWERCFG works. I verified that the HIBERFIL.SYS file was not created. I found a Microsoft KB article (888575) documenting that for XP/2003/Vista/2008 hibernation is unavailable for any machine having more than 4GB of memory - this is a deliberate design specification by Microsoft. The article hasn't been updated since April 2008 but it's probably reasonable to believe that it also applies to Windows 7. Here's the reason for this posting: both the user and I have systems with exactly 4 GB of main memory memory (video uses unshared memory). Does anyone know if there is a known restriction against hibernation for systems *at* 4GB as opposed to *more than* 4GB? So...does anyone know if hibernation is supposed to be available on 64-bit Windows systems with exactly 4 GB of memory? Has anyone successfully used hibernation with exactly 4 GB, or with more than 4 GB? Thanks... Joe Morris |
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#2
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Windows 7 and hibernation
On Tue, 23 Nov 2010 21:30:15 -0500, Joe Morris wrote:
At my POE the Help Desk threw me a ticket from a user complaining that his new Windows 7 (64-bit) system didn't allow him to turn on hibernation. It turned out that he had the same make and model as the one I use (Latitude E6510) and I was able to reproduce the problem. The POWERCFG -H ON command was accepted without any confirming message to the user...but that's they way POWERCFG works. I verified that the HIBERFIL.SYS file was not created. I found a Microsoft KB article (888575) documenting that for XP/2003/Vista/2008 hibernation is unavailable for any machine having more than 4GB of memory - this is a deliberate design specification by Microsoft. The article hasn't been updated since April 2008 but it's probably reasonable to believe that it also applies to Windows 7. Here's the reason for this posting: both the user and I have systems with exactly 4 GB of main memory memory (video uses unshared memory). Does anyone know if there is a known restriction against hibernation for systems *at* 4GB as opposed to *more than* 4GB? So...does anyone know if hibernation is supposed to be available on 64-bit Windows systems with exactly 4 GB of memory? Has anyone successfully used hibernation with exactly 4 GB, or with more than 4 GB? Thanks... Joe Morris I have a 4 GB Sony Vaio all-in-one desktop running Windows 7, and there is a hiberfile on my C: drive. OTOH, I thought I had hibernation disabled. Also, I installed Win 7 a while ago, and the date on the hiberfile is 1/11/10 (January 11, not November 1). Maybe it was created under Vista. But that seems like it would contradict the restriction you mentioned, since Vista would probably be affected too. Just a bit of OT: maybe the 4 GB in the rule is 4 decimal GB, so your 4 binary GB is than the rule calls for :-) I have to admit that although that was my first though, it was never meant seriously... But to be serious: I ran the command powercfg -AVAILABLESLEEPSTATES and got this output: The following sleep states are available on this system: Standby ( S3 ) Hibernate Hybrid Sleep The following sleep states are not available on this system: Standby (S1) The system firmware does not support this standby state. Standby (S2) The system firmware does not support this standby state. Which leads me to another (possibly more helpful) speculation: is it possible that your hardware or firmware won't let your computers hibernate? -- Gene E. Bloch (Stumbling Bloch) |
#3
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Windows 7 and hibernation
On 11/23/2010 9:55 PM, Gene E. Bloch wrote:
On Tue, 23 Nov 2010 21:30:15 -0500, Joe Morris wrote: At my POE the Help Desk threw me a ticket from a user complaining that his new Windows 7 (64-bit) system didn't allow him to turn on hibernation. It turned out that he had the same make and model as the one I use (Latitude E6510) and I was able to reproduce the problem. The POWERCFG -H ON command was accepted without any confirming message to the user...but that's they way POWERCFG works. I verified that the HIBERFIL.SYS file was not created. I found a Microsoft KB article (888575) documenting that for XP/2003/Vista/2008 hibernation is unavailable for any machine having more than 4GB of memory - this is a deliberate design specification by Microsoft. The article hasn't been updated since April 2008 but it's probably reasonable to believe that it also applies to Windows 7. Here's the reason for this posting: both the user and I have systems with exactly 4 GB of main memory memory (video uses unshared memory). Does anyone know if there is a known restriction against hibernation for systems *at* 4GB as opposed to *more than* 4GB? So...does anyone know if hibernation is supposed to be available on 64-bit Windows systems with exactly 4 GB of memory? Has anyone successfully used hibernation with exactly 4 GB, or with more than 4 GB? Thanks... Joe Morris I have a 4 GB Sony Vaio all-in-one desktop running Windows 7, and there is a hiberfile on my C: drive. OTOH, I thought I had hibernation disabled. Also, I installed Win 7 a while ago, and the date on the hiberfile is 1/11/10 (January 11, not November 1). Maybe it was created under Vista. But that seems like it would contradict the restriction you mentioned, since Vista would probably be affected too. Just a bit of OT: maybe the 4 GB in the rule is 4 decimal GB, so your 4 binary GB is than the rule calls for :-) I have to admit that although that was my first though, it was never meant seriously... But to be serious: I ran the command powercfg -AVAILABLESLEEPSTATES and got this output: The following sleep states are available on this system: Standby ( S3 ) Hibernate Hybrid Sleep The following sleep states are not available on this system: Standby (S1) The system firmware does not support this standby state. Standby (S2) The system firmware does not support this standby state. Which leads me to another (possibly more helpful) speculation: is it possible that your hardware or firmware won't let your computers hibernate? The system I'm currently using gives the same powercfg -AVAILABLESLEEPSTATES Answers you listed. However,the BIOS and hardware do support the S1 & S3 sleepstates when the options are correctly set. Out of box MBD settings may have sleep options disabled. Normally, this system is used in ON, S1, or OFF, so the BIOS options are set accordingly Example Asus M4A79 Deluxe MBD (Retail Box Version) BIOS Suspend mode options (Choose one) Auto S1 (POS) only S3 only Repost Video on S3 resume (No) ACPI 2.0 Support (Enabled) ACPI APIC Support (Enabled) |
#4
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Windows 7 and hibernation
"Joe Morris" wrote in message ... So...does anyone know if hibernation is supposed to be available on 64-bit Windows systems with exactly 4 GB of memory? Has anyone successfully used hibernation with exactly 4 GB, or with more than 4 GB? My system is Win7 64-bit with 4 GB of ram (separate vid memory) and will go into hibernation. However, hybrid sleep needs to be set to Off in order to hibernate. If hybrid sleep is set to On the system will do that instead and you won't see hibernation as a shutdown option, just sleep. -- -smithdoerr |
#5
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Windows 7 and hibernation
that is faulse i run a machine with 16 gig's of ram and it works just fine
-- AL'S COMPUTERS "Joe Morris" wrote in message ... At my POE the Help Desk threw me a ticket from a user complaining that his new Windows 7 (64-bit) system didn't allow him to turn on hibernation. It turned out that he had the same make and model as the one I use (Latitude E6510) and I was able to reproduce the problem. The POWERCFG -H ON command was accepted without any confirming message to the user...but that's they way POWERCFG works. I verified that the HIBERFIL.SYS file was not created. I found a Microsoft KB article (888575) documenting that for XP/2003/Vista/2008 hibernation is unavailable for any machine having more than 4GB of memory - this is a deliberate design specification by Microsoft. The article hasn't been updated since April 2008 but it's probably reasonable to believe that it also applies to Windows 7. Here's the reason for this posting: both the user and I have systems with exactly 4 GB of main memory memory (video uses unshared memory). Does anyone know if there is a known restriction against hibernation for systems *at* 4GB as opposed to *more than* 4GB? So...does anyone know if hibernation is supposed to be available on 64-bit Windows systems with exactly 4 GB of memory? Has anyone successfully used hibernation with exactly 4 GB, or with more than 4 GB? Thanks... Joe Morris |
#6
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Windows 7 and hibernation
Andy wrote:
that is faulse i run a machine with 16 gig's of ram and it works just fine Andy, if you top post (deprecated) and leave the quote below your signature marker the whole of the quoted item becomes your signature. If you must top post, put your signature right at the bottom. -- Regards, Bob A pessimist is an optimist with experience. |
#8
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Windows 7 and hibernation
On Wed, 24 Nov 2010 09:33:25 -0600, "R. C. White"
wrote: On Tue, 23 Nov 2010 21:30:15 -0500, Joe Morris wrote: At my POE the Help Desk threw me a ticket from a user complaining that his (What's a POE, Joe? Point of Embarkation? Port of Entry?) RC Probably means place of employment. -- Char Jackson |
#9
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Windows 7 and hibernation
I believe POE is Place Of Employment, as opposed to being Edgar Allen's last
name :-) -- SC Tom -There's no such thing as TMI when asking for tech support. "R. C. White" wrote in message ecom... ?Hi, Gene. OTOH, I thought I had hibernation disabled. Also, I installed Win 7 a while ago, and the date on the hiberfile is 1/11/10 (January 11, not November 1). Maybe it was created under Vista. The two Hidden, System files hiberfil.sys and pagefile.sys should always be dated today, at the time the computer was turned on and Windows was started. Mine both now read "11/24/10 7:04 AM". So, perhaps you do have hibernation disabled. My system is Win7 Ultimate x64 SP1 RC (no relation g), with 4 GB RAM. These file sizes a 3,220,865,024 hiberfil.sys 4,294,488,064 pagefile.sys (What's a POE, Joe? Point of Embarkation? Port of Entry?) RC -- R. C. White, CPA San Marcos, TX Microsoft Windows MVP (2002-9/30/10) Windows Live Mail Version 2011 (Build 15.4.3502.0922) in Win7 Ultimate x64 SP1 RC "Gene E. Bloch" wrote in message .. . On Tue, 23 Nov 2010 21:30:15 -0500, Joe Morris wrote: At my POE the Help Desk threw me a ticket from a user complaining that his new Windows 7 (64-bit) system didn't allow him to turn on hibernation. It turned out that he had the same make and model as the one I use (Latitude E6510) and I was able to reproduce the problem. The POWERCFG -H ON command was accepted without any confirming message to the user...but that's they way POWERCFG works. I verified that the HIBERFIL.SYS file was not created. I found a Microsoft KB article (888575) documenting that for XP/2003/Vista/2008 hibernation is unavailable for any machine having more than 4GB of memory - this is a deliberate design specification by Microsoft. The article hasn't been updated since April 2008 but it's probably reasonable to believe that it also applies to Windows 7. Here's the reason for this posting: both the user and I have systems with exactly 4 GB of main memory memory (video uses unshared memory). Does anyone know if there is a known restriction against hibernation for systems *at* 4GB as opposed to *more than* 4GB? So...does anyone know if hibernation is supposed to be available on 64-bit Windows systems with exactly 4 GB of memory? Has anyone successfully used hibernation with exactly 4 GB, or with more than 4 GB? Thanks... Joe Morris I have a 4 GB Sony Vaio all-in-one desktop running Windows 7, and there is a hiberfile on my C: drive. OTOH, I thought I had hibernation disabled. Also, I installed Win 7 a while ago, and the date on the hiberfile is 1/11/10 (January 11, not November 1). Maybe it was created under Vista. But that seems like it would contradict the restriction you mentioned, since Vista would probably be affected too. Just a bit of OT: maybe the 4 GB in the rule is 4 decimal GB, so your 4 binary GB is than the rule calls for :-) I have to admit that although that was my first though, it was never meant seriously... But to be serious: I ran the command powercfg -AVAILABLESLEEPSTATES and got this output: The following sleep states are available on this system: Standby ( S3 ) Hibernate Hybrid Sleep The following sleep states are not available on this system: Standby (S1) The system firmware does not support this standby state. Standby (S2) The system firmware does not support this standby state. Which leads me to another (possibly more helpful) speculation: is it possible that your hardware or firmware won't let your computers hibernate? -- Gene E. Bloch (Stumbling Bloch) |
#10
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Windows 7 and hibernation
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#11
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Windows 7 and hibernation
"R. C. White" wrote:
(What's a POE, Joe? Point of Embarkation? Port of Entry?) Place of Employment, as opposed to PPOE (Previous Place of Employment). AKA the place that keeps me out of the unemployment office. Joe |
#12
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Windows 7 and hibernation
On Wed, 24 Nov 2010 09:33:25 -0600, R. C. White wrote:
?Hi, Gene. OTOH, I thought I had hibernation disabled. Also, I installed Win 7 a while ago, and the date on the hiberfile is 1/11/10 (January 11, not November 1). Maybe it was created under Vista. The two Hidden, System files hiberfil.sys and pagefile.sys should always be dated today, at the time the computer was turned on and Windows was started. Mine both now read "11/24/10 7:04 AM". So, perhaps you do have hibernation disabled. Or perhaps I haven't hibernated my computer since Jan 11...which was (possibly) when I (or the Win 7 installer?) enabled it. I *never* use hibernation :-) No particular reason. I just don't. -- Gene E. Bloch (Stumbling Bloch) |
#13
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Windows 7 and hibernation
[several people wrote]
lots of responses to my query ....to which I say "thanks". Based on comments here it looks like the KB article saying "no hibernation above 4GB" doesn't apply to Windows 7, which pretty much puts me back to square one. I'm officially off the clock until Monday but I'll probably build an out-of-the-box 64Win7 system on the E6510 and start installing drivers and apps to reproduce our standard image until hibernation breaks (assuming that it works with a vanilla image.) Computers...a sure cure for any spare time you might have. Also my excuse for losing hair on top of my head and turning my beard gray after nearly 50 years in the business...it can't be my age...of course not. Joe Morris |
#14
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Windows 7 and hibernation
?Hi, Gene.
I *never* use hibernation :-) Then you may as well delete that dormant file and stop wasting disk space. As I recall, disabling hibernation does not erase the file; it just stops using it. If the file does not exist when Win7 wants to hibernate, it simply creates a new hiberfil.sys, almost as large as the installed RAM, so that it can store the full contents of memory to be reloaded when it wakes up from hibernation. The file has Hidden and System attributes, and is always in the Root of the Boot Volume (typically C:\hiberfil.sys). RC -- R. C. White, CPA San Marcos, TX Microsoft Windows MVP (2002-9/30/10) Windows Live Mail Version 2011 (Build 15.4.3502.0922) in Win7 Ultimate x64 SP1 RC "Gene E. Bloch" wrote in message .. . On Wed, 24 Nov 2010 09:33:25 -0600, R. C. White wrote: ?Hi, Gene. OTOH, I thought I had hibernation disabled. Also, I installed Win 7 a while ago, and the date on the hiberfile is 1/11/10 (January 11, not November 1). Maybe it was created under Vista. The two Hidden, System files hiberfil.sys and pagefile.sys should always be dated today, at the time the computer was turned on and Windows was started. Mine both now read "11/24/10 7:04 AM". So, perhaps you do have hibernation disabled. Or perhaps I haven't hibernated my computer since Jan 11...which was (possibly) when I (or the Win 7 installer?) enabled it. I *never* use hibernation :-) No particular reason. I just don't. -- Gene E. Bloch (Stumbling Bloch) |
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Windows 7 and hibernation
On Wed, 24 Nov 2010 20:23:44 -0600, R. C. White wrote:
?Hi, Gene. I *never* use hibernation :-) Then you may as well delete that dormant file and stop wasting disk space. As I recall, disabling hibernation does not erase the file; it just stops using it. If the file does not exist when Win7 wants to hibernate, it simply creates a new hiberfil.sys, almost as large as the installed RAM, so that it can store the full contents of memory to be reloaded when it wakes up from hibernation. The file has Hidden and System attributes, and is always in the Root of the Boot Volume (typically C:\hiberfil.sys). RC When I'm down to where that ~2.85 GB matters to me, I'll either take your advice or buy a new computer :-) If (before deleting it in your reply) you read the report I posted, you'd see that hibernation is available on this computer. I have no idea whether that means it's enabled in hardware but not in software, or enabled in both. If the latter, either installing Win 7 reenabled it, or my attempt to disable it failed. It doesn't show in the start menu. Obviously I didn't much care, although at this point it is becoming of academic interest. Maybe. -- R. C. White, CPA San Marcos, TX Microsoft Windows MVP (2002-9/30/10) Windows Live Mail Version 2011 (Build 15.4.3502.0922) in Win7 Ultimate x64 SP1 RC "Gene E. Bloch" wrote in message .. . On Wed, 24 Nov 2010 09:33:25 -0600, R. C. White wrote: ?Hi, Gene. OTOH, I thought I had hibernation disabled. Also, I installed Win 7 a while ago, and the date on the hiberfile is 1/11/10 (January 11, not November 1). Maybe it was created under Vista. The two Hidden, System files hiberfil.sys and pagefile.sys should always be dated today, at the time the computer was turned on and Windows was started. Mine both now read "11/24/10 7:04 AM". So, perhaps you do have hibernation disabled. Or perhaps I haven't hibernated my computer since Jan 11...which was (possibly) when I (or the Win 7 installer?) enabled it. I *never* use hibernation :-) No particular reason. I just don't. -- Gene E. Bloch (Stumbling Bloch) |
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