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Help with program not loading
Can anyone tell me why #1 DVD Ripper will not load after installing XP
service pack 2? I have asked and asked..even asked the software developer, and no one seems to know. I have sent Windows Error messages, and nothing.. Please help if you can.. I love this program, and would like to continue using it. Not to mention, I paid to register it so I would have full funcionality.. I have uninstalled the program, and re-installed it. I have installed older versions of the software, and even installed the newest version. I have also installed #1 DVD Ripper SE, and that doesn't work either. Please help!! Thanks, Scott |
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#2
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Help with program not loading
Hello,
We need more information before we can help you with this. Do you get an error message? Has it ever worked with SP2 installed? Did you make any other changes at the time of installing SP2? I am assuming the program worked fine before installing SP2 and then quit after. I am assuming that you are able to play DVD's. I am also assuming the installation goes fine. Give us more information. Thanks, John http://www.americantechie.com "SilentScreamz" wrote: Can anyone tell me why #1 DVD Ripper will not load after installing XP service pack 2? I have asked and asked..even asked the software developer, and no one seems to know. I have sent Windows Error messages, and nothing.. Please help if you can.. I love this program, and would like to continue using it. Not to mention, I paid to register it so I would have full funcionality.. I have uninstalled the program, and re-installed it. I have installed older versions of the software, and even installed the newest version. I have also installed #1 DVD Ripper SE, and that doesn't work either. Please help!! Thanks, Scott |
#3
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Help with program not loading
Hi John,
Sorry. Okay.. I had the program installed prior to installing SP2. It worked perfectly, and never had any problems. I had been using it for more than a year. I installed SP2, and now it will not load. I am assuming it does give an error message, however I cannot tell you what it is, because since I installed SP2 if there is an error it pops the window to send an error report to Microsoft. I have not made any changes outside of the norm since installing SP2. (Meaning I have not added/deleted any new/old codecs, or other video/sound altering software/hardware. I still have the same programs, codecs, and hardware as before.) I have Windows Media Player 9 or 10, Real Player 10, and Cyberlink Power DVD 6, and yes, I can play DVD's (via my DVD-r drive) on my computer with no problems at all. When I un-install, and re-install the program, it always installs with zero errors. However, when I try to run it, it pops the box to send an error message to Microsoft. My PC is as follows: Dell Demension 2300 - 1.8 Ghz Intel Celeron CPU - 1 GB SDRAM - Intel Extreme Graphics Controller w/64 MB RAM - Soundmax Integrated Digital Audio. I am running Microsoft Windows XP, Home Edition, 2002. Service Pack 2 was installed seperately. If you need more, please ask.. I will be monitoring the group while I work.. "AmericanTechie" wrote: Hello, We need more information before we can help you with this. Do you get an error message? Has it ever worked with SP2 installed? Did you make any other changes at the time of installing SP2? I am assuming the program worked fine before installing SP2 and then quit after. I am assuming that you are able to play DVD's. I am also assuming the installation goes fine. Give us more information. Thanks, John http://www.americantechie.com "SilentScreamz" wrote: Can anyone tell me why #1 DVD Ripper will not load after installing XP service pack 2? I have asked and asked..even asked the software developer, and no one seems to know. I have sent Windows Error messages, and nothing.. Please help if you can.. I love this program, and would like to continue using it. Not to mention, I paid to register it so I would have full funcionality.. I have uninstalled the program, and re-installed it. I have installed older versions of the software, and even installed the newest version. I have also installed #1 DVD Ripper SE, and that doesn't work either. Please help!! Thanks, Scott |
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