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Epson tech support and wawrranty



 
 
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  #1  
Old July 12th 17, 07:06 PM posted to alt.windows7.general,alt.epson.printers
slate_leeper
external usenet poster
 
Posts: 245
Default Epson tech support and wawrranty

About four days ago my Epson WF-2750 stopped communicating with the
computer. I did all the normal things.
Rebooted computer and printer.
Tried 3 different USB ports, all working with other devices.
Tried a different, known good, USB cable.
Reinstalled the Epson software. Software install would not finish
because the USB port never connected.
Uninstalled Epson software and tried installing again. Same result.
Device manager reports no error on any device, but also lists no
printers. "Devices and Printers" shows Epson-Fax, and says "not
connected," It does not show Epson printer.

Finally I wrote Epson technical support. After the second useless
email reply (try all those things you just told us you already tried),
they sent me a not-toll-free phone number.

The other-country woman who answered the call was excellent at
sticking to her pre-written script. She just flat out ignored
everything I said. So we tried different USB ports, different USB
cable, etc all over again. At 11 cents per minute.

Then she said that I have to try the printer on a different computer.
I replied that I don't have another computer. She said that I will
then have to contact my computer supplier.

Right. Initiate a computer repair call, which will cost much more than
another printer. I rather doubt Amazon.com will send a repair tech
anyway. She passed me up to a "supervisor," who said that they can do
nothing unless I try the printer on a different computer.

I have a better solution. After having used Epson printers for over
two decades, I have now learned that their warranty is meaningless. So
I will go and purchase a new printer - of another brand.

Buyer beware.



-dan z-





--
Protect your civil rights!
Let the politicians know how you feel.
Join or donate to the NRA today!
http://membership.nrahq.org/default....ignid=XR014887

Gun control is like trying to reduce drunk driving by making it tougher for sober people to own cars.
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  #2  
Old July 12th 17, 07:20 PM posted to alt.windows7.general,alt.epson.printers
Don Phillipson[_4_]
external usenet poster
 
Posts: 1,185
Default Epson tech support and wawrranty

"slate_leeper" wrote in message
...

About four days ago my Epson WF-2750 stopped communicating . . .
. . . After having used Epson printers for over
two decades, I have now learned that their warranty is meaningless. So
I will go and purchase a new printer - of another brand.


1. The Subject line mentioned the warranty but the post omitted
how old the printer is, and whether still warranted.
2. The way the market is these days, any hardware that gives a
week's service for every dollar of purchase price is probably a
reasonable bargin. No hardware lasts for ever.
--
Don Phillipson
Carlsbad Springs
(Ottawa, Canada)


  #3  
Old July 12th 17, 07:58 PM posted to alt.windows7.general,alt.epson.printers
pjp[_10_]
external usenet poster
 
Posts: 1,183
Default Epson tech support and wawrranty

In article , bycy-
says...

About four days ago my Epson WF-2750 stopped communicating with the
computer. I did all the normal things.
Rebooted computer and printer.
Tried 3 different USB ports, all working with other devices.
Tried a different, known good, USB cable.
Reinstalled the Epson software. Software install would not finish
because the USB port never connected.
Uninstalled Epson software and tried installing again. Same result.
Device manager reports no error on any device, but also lists no
printers. "Devices and Printers" shows Epson-Fax, and says "not
connected," It does not show Epson printer.

Finally I wrote Epson technical support. After the second useless
email reply (try all those things you just told us you already tried),
they sent me a not-toll-free phone number.

The other-country woman who answered the call was excellent at
sticking to her pre-written script. She just flat out ignored
everything I said. So we tried different USB ports, different USB
cable, etc all over again. At 11 cents per minute.

Then she said that I have to try the printer on a different computer.
I replied that I don't have another computer. She said that I will
then have to contact my computer supplier.

Right. Initiate a computer repair call, which will cost much more than
another printer. I rather doubt Amazon.com will send a repair tech
anyway. She passed me up to a "supervisor," who said that they can do
nothing unless I try the printer on a different computer.

I have a better solution. After having used Epson printers for over
two decades, I have now learned that their warranty is meaningless. So
I will go and purchase a new printer - of another brand.

Buyer beware.



-dan z-


I buy cheapest printer I can find. i don't expect it to last even thru
warranty period yet try to get it covered under warranty, yea where's
closest service center and you pay shipping is the "best" option they
provide, yea GREAT!!! Right now I'm using a Canon MG2900 was less than
$50 and had lasted better than most and least it works when I need it to
which admittedly is fairly seldom. Even bought fresh ink for it, a first
for me!!!
  #4  
Old July 12th 17, 10:12 PM posted to alt.windows7.general,alt.epson.printers
David E. Ross[_2_]
external usenet poster
 
Posts: 1,035
Default Epson tech support and wawrranty

On 7/12/2017 11:06 AM, slate_leeper wrote:
About four days ago my Epson WF-2750 stopped communicating with the
computer. I did all the normal things.
Rebooted computer and printer.
Tried 3 different USB ports, all working with other devices.
Tried a different, known good, USB cable.
Reinstalled the Epson software. Software install would not finish
because the USB port never connected.
Uninstalled Epson software and tried installing again. Same result.
Device manager reports no error on any device, but also lists no
printers. "Devices and Printers" shows Epson-Fax, and says "not
connected," It does not show Epson printer.

Finally I wrote Epson technical support. After the second useless
email reply (try all those things you just told us you already tried),
they sent me a not-toll-free phone number.

The other-country woman who answered the call was excellent at
sticking to her pre-written script. She just flat out ignored
everything I said. So we tried different USB ports, different USB
cable, etc all over again. At 11 cents per minute.

Then she said that I have to try the printer on a different computer.
I replied that I don't have another computer. She said that I will
then have to contact my computer supplier.

Right. Initiate a computer repair call, which will cost much more than
another printer. I rather doubt Amazon.com will send a repair tech
anyway. She passed me up to a "supervisor," who said that they can do
nothing unless I try the printer on a different computer.

I have a better solution. After having used Epson printers for over
two decades, I have now learned that their warranty is meaningless. So
I will go and purchase a new printer - of another brand.

Buyer beware.


Another problem is when the printer lasts longer than the computer. I
had a Hewlett-Packard laserjet printer that outlasted a PC. My new PC
came with a newer version of Windows, which lacked a driver for my old
printer. HP was no help because they asserted my printer was obsolete.
If a piece of hardware still works, it is NOT obsolete unless the
manufacturer makes it so by no longer providing necessary software.

--
David Ross

http://www.rossde.com/
President Trump now denies there are any tapes that
recorded his conversations with ex-FBI Director Comey.
Between when Trump hinted there might be such tapes
and his denial, there was sufficient time to destroy
any tapes.
  #5  
Old July 12th 17, 10:46 PM posted to alt.windows7.general
VanguardLH[_2_]
external usenet poster
 
Posts: 10,881
Default How can you post to newsgroups not on your NNTP server? ( Epson tech support and wawrranty (was: Epson tech support and wawrranty))

NOTE: alt.epson.printers is not a newsgroup carried on my Usenet
provider's NNTP server (news.individual.net) hence I cannot
include it in my reply (or, if included, would be a bogus
newsgroup to which a submission would be discarded).

pjp wrote:

Path: ...!news.eternal-september.org!.POSTED!not-for-mail
Newsgroups: alt.windows7.general,alt.epson.printers
User-Agent: MicroPlanet-Gravity/3.0.4


Your NNTP client (MicroPlanet Gravity) does not warn you when you
attempt to post a reply to newsgroup(s) that do not exist on your Usenet
provider's NNTP server (namely the alt.epson.printers newsgroup)? The
injection node in your Path header shows you posted using
Eternal-September. Yet:

http://www.eternal-september.org/gro...?hierarchy=alt

shows there is no alt.epson.* newsgroup carried by the ES server.
  #6  
Old July 12th 17, 10:48 PM posted to alt.windows7.general
VanguardLH[_2_]
external usenet poster
 
Posts: 10,881
Default Epson tech support and wawrranty

NOTE: alt.epson.printers is not carried on my Usenet provider's NNTP
server hence it is not possible for me to include that newsgroup
in my reply (or inclusion would be for submission to a bogus
newsgroup that the NNTP server would discard).

slate_leeper wrote:

About four days ago my 0 stopped communicating with the
computer. I did all the normal things.
Rebooted computer and printer.
Tried 3 different USB ports, all working with other devices.
Tried a different, known good, USB cable.
Reinstalled the Epson software. Software install would not finish
because the USB port never connected.
Uninstalled Epson software and tried installing again. Same result.
Device manager reports no error on any device, but also lists no
printers. "Devices and Printers" shows Epson-Fax, and says "not
connected," It does not show Epson printer.

Finally I wrote Epson technical support. After the second useless
email reply (try all those things you just told us you already tried),
they sent me a not-toll-free phone number.

The other-country woman who answered the call was excellent at
sticking to her pre-written script. She just flat out ignored
everything I said. So we tried different USB ports, different USB
cable, etc all over again. At 11 cents per minute.

Then she said that I have to try the printer on a different computer.
I replied that I don't have another computer. She said that I will
then have to contact my computer supplier.

Right. Initiate a computer repair call, which will cost much more than
another printer. I rather doubt Amazon.com will send a repair tech
anyway. She passed me up to a "supervisor," who said that they can do
nothing unless I try the printer on a different computer.

I have a better solution. After having used Epson printers for over
two decades, I have now learned that their warranty is meaningless. So
I will go and purchase a new printer - of another brand.

Buyer beware.

-dan z-


Does the printer's own menu have a Tools or Settings option? Under
there you might find a factory reset option. Could be called reset or
semi-reset (haven't a clue why they add "semi"). I had do to that on my
HP when it had USB problems (along with a firmware update of the
printer).

I take it that Epson does not have a web page to instigate a warranty
claim and instead shoves you through their idiot 1st-level techs.
Usually when they recite their canned scripts on troubleshooting (aka
shotgunning), I just pretend that I've done what I've already done (but
suprisingly a lot faster) to get them past all their ineptitude. Then I
push to get contacted to a 2nd tier tech or for a warranty claim. If
they try to avert a warranty claim by saying all your USB ports are dead
then they are obviously just trying to save the company some money and
bloat their expertise by closing the ticket as solved which is a lie.

That printer has Direct Wi-Fi support. Have you yet tried that mode of
connection? I was almost went to wi-fi to the HP printer until I found
the USB port was bad and no problems on another USB port.

https://files.support.epson.com/docid/cpd5/cpd51270.pdf
Page 36 says how to setup for wi-fi networking to the printer.
  #7  
Old July 12th 17, 11:48 PM posted to alt.windows7.general
Char Jackson
external usenet poster
 
Posts: 10,449
Default How can you post to newsgroups not on your NNTP server? ( Epson tech support and wawrranty (was: Epson tech support and wawrranty))

On Wed, 12 Jul 2017 16:46:03 -0500, VanguardLH wrote:

NOTE: alt.epson.printers is not a newsgroup carried on my Usenet
provider's NNTP server (news.individual.net) hence I cannot
include it in my reply (or, if included, would be a bogus
newsgroup to which a submission would be discarded).

pjp wrote:

Path: ...!news.eternal-september.org!.POSTED!not-for-mail
Newsgroups: alt.windows7.general,alt.epson.printers
User-Agent: MicroPlanet-Gravity/3.0.4


Your NNTP client (MicroPlanet Gravity) does not warn you when you
attempt to post a reply to newsgroup(s) that do not exist on your Usenet
provider's NNTP server (namely the alt.epson.printers newsgroup)? The
injection node in your Path header shows you posted using
Eternal-September. Yet:

http://www.eternal-september.org/gro...?hierarchy=alt

shows there is no alt.epson.* newsgroup carried by the ES server.


Unless things have changed, there's no technical reason why you can't
post to a group not carried by the NSP to where you submitted the post.
It used to be SOP that an NSP would simply pass such a post on to its
peers, one or more of which might carry the group. Maybe E-S doesn't do
that; I don't know since I've never used them. That would be pretty
bogus, though.

--

Char Jackson
  #8  
Old July 13th 17, 02:46 AM posted to alt.windows7.general
VanguardLH[_2_]
external usenet poster
 
Posts: 10,881
Default How can you post to newsgroups not on your NNTP server? ( Epson tech support and wawrranty

Char Jackson wrote:

On Wed, 12 Jul 2017 16:46:03 -0500, VanguardLH wrote:

NOTE: alt.epson.printers is not a newsgroup carried on my Usenet
provider's NNTP server (news.individual.net) hence I cannot
include it in my reply (or, if included, would be a bogus
newsgroup to which a submission would be discarded).

pjp wrote:

Path: ...!news.eternal-september.org!.POSTED!not-for-mail
Newsgroups: alt.windows7.general,alt.epson.printers
User-Agent: MicroPlanet-Gravity/3.0.4


Your NNTP client (MicroPlanet Gravity) does not warn you when you
attempt to post a reply to newsgroup(s) that do not exist on your Usenet
provider's NNTP server (namely the alt.epson.printers newsgroup)? The
injection node in your Path header shows you posted using
Eternal-September. Yet:

http://www.eternal-september.org/gro...?hierarchy=alt

shows there is no alt.epson.* newsgroup carried by the ES server.


Unless things have changed, there's no technical reason why you can't
post to a group not carried by the NSP to where you submitted the post.
It used to be SOP that an NSP would simply pass such a post on to its
peers, one or more of which might carry the group. Maybe E-S doesn't do
that; I don't know since I've never used them. That would be pretty
bogus, though.


An NNTP server would merely peer the article with whatever Newsgroups
header was specified in the article. If the article gets peered
(eventually) to an NNTP server that carries that newsgroup then the
article might show up there ... maybe. You can only tell what will
happen on the NNTP server to which you submit. You won't know happens
later after peering.
  #9  
Old July 13th 17, 03:07 AM posted to alt.windows7.general,alt.epson.printers
pjp[_10_]
external usenet poster
 
Posts: 1,183
Default Epson tech support and wawrranty

In article , lid
says...

On 7/12/2017 11:06 AM, slate_leeper wrote:
About four days ago my Epson WF-2750 stopped communicating with the
computer. I did all the normal things.
Rebooted computer and printer.
Tried 3 different USB ports, all working with other devices.
Tried a different, known good, USB cable.
Reinstalled the Epson software. Software install would not finish
because the USB port never connected.
Uninstalled Epson software and tried installing again. Same result.
Device manager reports no error on any device, but also lists no
printers. "Devices and Printers" shows Epson-Fax, and says "not
connected," It does not show Epson printer.

Finally I wrote Epson technical support. After the second useless
email reply (try all those things you just told us you already tried),
they sent me a not-toll-free phone number.

The other-country woman who answered the call was excellent at
sticking to her pre-written script. She just flat out ignored
everything I said. So we tried different USB ports, different USB
cable, etc all over again. At 11 cents per minute.

Then she said that I have to try the printer on a different computer.
I replied that I don't have another computer. She said that I will
then have to contact my computer supplier.

Right. Initiate a computer repair call, which will cost much more than
another printer. I rather doubt Amazon.com will send a repair tech
anyway. She passed me up to a "supervisor," who said that they can do
nothing unless I try the printer on a different computer.

I have a better solution. After having used Epson printers for over
two decades, I have now learned that their warranty is meaningless. So
I will go and purchase a new printer - of another brand.

Buyer beware.


Another problem is when the printer lasts longer than the computer. I
had a Hewlett-Packard laserjet printer that outlasted a PC. My new PC
came with a newer version of Windows, which lacked a driver for my old
printer. HP was no help because they asserted my printer was obsolete.
If a piece of hardware still works, it is NOT obsolete unless the
manufacturer makes it so by no longer providing necessary software.


That was and will remain simple greed nothing else.
  #10  
Old July 13th 17, 04:16 AM posted to alt.windows7.general,alt.epson.printers
Paul[_32_]
external usenet poster
 
Posts: 11,873
Default Epson tech support and wawrranty

David E. Ross wrote:
On 7/12/2017 11:06 AM, slate_leeper wrote:
About four days ago my Epson WF-2750 stopped communicating with the
computer. I did all the normal things.
Rebooted computer and printer.
Tried 3 different USB ports, all working with other devices.
Tried a different, known good, USB cable.
Reinstalled the Epson software. Software install would not finish
because the USB port never connected.
Uninstalled Epson software and tried installing again. Same result.
Device manager reports no error on any device, but also lists no
printers. "Devices and Printers" shows Epson-Fax, and says "not
connected," It does not show Epson printer.

Finally I wrote Epson technical support. After the second useless
email reply (try all those things you just told us you already tried),
they sent me a not-toll-free phone number.

The other-country woman who answered the call was excellent at
sticking to her pre-written script. She just flat out ignored
everything I said. So we tried different USB ports, different USB
cable, etc all over again. At 11 cents per minute.

Then she said that I have to try the printer on a different computer.
I replied that I don't have another computer. She said that I will
then have to contact my computer supplier.

Right. Initiate a computer repair call, which will cost much more than
another printer. I rather doubt Amazon.com will send a repair tech
anyway. She passed me up to a "supervisor," who said that they can do
nothing unless I try the printer on a different computer.

I have a better solution. After having used Epson printers for over
two decades, I have now learned that their warranty is meaningless. So
I will go and purchase a new printer - of another brand.

Buyer beware.


Another problem is when the printer lasts longer than the computer. I
had a Hewlett-Packard laserjet printer that outlasted a PC. My new PC
came with a newer version of Windows, which lacked a driver for my old
printer. HP was no help because they asserted my printer was obsolete.
If a piece of hardware still works, it is NOT obsolete unless the
manufacturer makes it so by no longer providing necessary software.


There are two driver solutions.

I hope you checked into both of them.

The OS has an option to download a list of printer drivers.
The drivers are not stored on the machine, and there is a
separate procedure for acquiring the list. It might take
five minutes to download. Maybe someone else who has used
it, can describe the procedure. There is a good
chance you can get the Laserjet working.

The second option, is to Google the "universal printer driver".
Maybe even the OS presents these, but I'm not sure about that.
I've used the universal printer driver for a laser printer,
in order to get a "Postscript print to file" option for
one of my OSes here. This driver was invented by Microsoft,
but the printer companies make up config files so it
works with their particular printers.

Paul
  #11  
Old July 13th 17, 02:35 PM posted to alt.windows7.general,alt.epson.printers
slate_leeper
external usenet poster
 
Posts: 245
Default Epson tech support and wawrranty

On Wed, 12 Jul 2017 14:06:07 -0400, slate_leeper
wrote:

About four days ago my Epson WF-2750 stopped communicating with the
computer.


First, re. warranty: the printer is less than six months old.

A while after I posted here about this problem, I received a phone
call from Epson. They have decided to send me a replacement printer.
No idea if my post here helped, but it sure didn't hurt. I do have to
pay return shipping on the old one.

Sorry about the typo in the word "warranty." The brain outruns the
fingers occasionally , and Agent 1.93 doesn't spell check the subject
line.

-dan z-



--
Protect your civil rights!
Let the politicians know how you feel.
Join or donate to the NRA today!
http://membership.nrahq.org/default....ignid=XR014887

Gun control is like trying to reduce drunk driving by making it tougher for sober people to own cars.
  #12  
Old July 13th 17, 03:48 PM posted to alt.windows7.general
Char Jackson
external usenet poster
 
Posts: 10,449
Default How can you post to newsgroups not on your NNTP server? ( Epson tech support and wawrranty

On Wed, 12 Jul 2017 20:46:35 -0500, VanguardLH wrote:

Char Jackson wrote:

On Wed, 12 Jul 2017 16:46:03 -0500, VanguardLH wrote:

NOTE: alt.epson.printers is not a newsgroup carried on my Usenet
provider's NNTP server (news.individual.net) hence I cannot
include it in my reply (or, if included, would be a bogus
newsgroup to which a submission would be discarded).

pjp wrote:

Path: ...!news.eternal-september.org!.POSTED!not-for-mail
Newsgroups: alt.windows7.general,alt.epson.printers
User-Agent: MicroPlanet-Gravity/3.0.4

Your NNTP client (MicroPlanet Gravity) does not warn you when you
attempt to post a reply to newsgroup(s) that do not exist on your Usenet
provider's NNTP server (namely the alt.epson.printers newsgroup)? The
injection node in your Path header shows you posted using
Eternal-September. Yet:

http://www.eternal-september.org/gro...?hierarchy=alt

shows there is no alt.epson.* newsgroup carried by the ES server.


Unless things have changed, there's no technical reason why you can't
post to a group not carried by the NSP to where you submitted the post.
It used to be SOP that an NSP would simply pass such a post on to its
peers, one or more of which might carry the group. Maybe E-S doesn't do
that; I don't know since I've never used them. That would be pretty
bogus, though.


An NNTP server would merely peer the article with whatever Newsgroups
header was specified in the article. If the article gets peered
(eventually) to an NNTP server that carries that newsgroup then the
article might show up there ... maybe. You can only tell what will
happen on the NNTP server to which you submit. You won't know happens
later after peering.


I have accounts with multiple NSPs, so one of the benefits is that I
*can* see what happens after peering. ;-)

In my experience, posting to a group that isn't carried by my posting
server _always_ results in that post showing up on servers where that
group is carried. Maybe I've been lucky, but I'm thinking that's the way
it's supposed to work, at least among the major NSPs. E-S might have a
different peering arrangement.

--

Char Jackson
  #13  
Old July 13th 17, 06:04 PM posted to alt.windows7.general
VanguardLH[_2_]
external usenet poster
 
Posts: 10,881
Default How can you post to newsgroups not on your NNTP server? ( Epson tech support and wawrranty

Char Jackson wrote:

In my experience, posting to a group that isn't carried by my posting
server _always_ results in that post showing up on servers where that
group is carried. Maybe I've been lucky, but I'm thinking that's the way
it's supposed to work, at least among the major NSPs. E-S might have a
different peering arrangement.


I wasn't saying was E-S is doing. That is, I did not say E-S was
modifying the Newsgroups header which obviously they are not. pjp used
E-S and his Newsgroups header remained intact with the epson newsgroup
still listed. One respondent posted using E-S and that provider has a
list you can check if they carry a newsgroup. E-S doesn't carry the
epson newsgroup. Another respondent used Albasani and that provider
also has a newsgroup list you can check. They do carry the epson
newsgroup. The OP used EasyNews (a 2nd tier provider using Giganews)
which probably also carries the epson newsgroup.

Remember that an article with N newsgroups does not get N copies of that
article peered to other NNTP servers. Just one article gets peered.
E-S doesn't carry the epson newsgroup but keeps the Newsgroups header
intact even when it specifies newsgroups that it does not carry. Once
the article has been peered, the next NNTP article saves one copy of the
article in its articles database and should provide a pointer in each
specified newsgroup and hopefully they do not modify the Newsgroups
header if one, or more, newsgroups are not carried by that server.

There are differences between should and would. For example, if you've
ever used AIOE or read his posts on his variable policies and looked at
his web site to find those that he publishes, he does lots of things
there are not standard or expected. Every operator gets to make up his
own rules. A lot of the RFCs will specify "should" or "recommended".
Even if an RFC says "must" or "require" doesn't force the operator to
comply.

For example, the References header used for threading together articles
in a hierarchy (so you can tell who said what to whom) is one of those
"should" conditions in RFC 5322. It may appear zero or one time. It
should appear in replies. Yet some clients don't add that header so the
sender ends up creating a new thread in e-mail or in newsgroups (unless
the client attempt to thread based on Subject which is an extremely poor
substitute). There are NNTP-to-HTTP gateways used at web-based forums.
They don't retain or use the References header nor do they all include
one in a reply that they gateway back to Usenet. After all, it's just a
"should" condition in the RFC and they're really web-based forums and
not really part of the worldwide mesh network of NNTP server that is the
real Usenet.

Then there is the issue with NNTP clients. Some will prompt or deny
submitting an article to an NNTP server that doesn't carry one of the
newsgroups listed in the proposed Newsgroups header. They should only
warn but not really refuse. I've used clients that never warned. I've
used clients that warn. I don't remember using one that refused.

Sending to a list of Newsgroups where some are not on your server means
you are being sloppy. You don't know what will happen on your server or
on other servers to which it peers, and some of those servers are not
using NNTP and yet they peer back to Usenet. You can be lazy and leave
the Newsgroups header as-is and hope it works out. Or you can note that
you posted only to those newsgroups that are actually carried on the
server(s) that you choose to use. If you change the Newsgroups header
from the original, you should always make note of that change to be
polite. I know that most posters never bother to look at the Newsgroups
header before they submit. Many, perhaps most, don't even bother to
trim before submitting.

Not inspecting the Newsgroups header in a reply (before submit) is why
the abuse of the FollowUp-To header is so effective as used by trolls to
redirect responses to a garbage newsgroup (e.g., *.test) or to get
respondents to inadvertently flame an unrelated or volatile newsgroup.
The posters never bother to look at the Newsgroups header so they don't
know to where they are sending their message. Because my client can
test on ALL headers (and without using the XPAT command which rare few
NNTP servers support), I filter out those posters that attempt to
redirect to garbage, test, or flame newsgroups by modifying the
Newsgroups header before they submit. My client will also colorize and
highlight a post that uses the FollowUp-To header because its use is
rarely appropriate. There are some newsgroups where FollowUp-To is
appropriate, like where spam exhibits are posted but discussed in a
different newsgroup. Use of that header is most often a rude ploy by
the poster to redirect replies to their favorite or "home" newsgroup and
to rudely yank it away from the other cross-posted newsgroups. If the
discussion was not appropriate in the other newsgroups then the poster
should not have submitted to there.

Your choice is to use a Newsgroups header that points at non-existing
newsgroups on the NNTP server that you use. Go ahead, your choice. I
suspect that is more due to your choice to (not bother | be lazy about)
reviewing the Newsgroups header before you submit. My choice is to
reply only to those newsgroups that my server does carry. What is
someone in the Win7 newsgroup talks about Firefox and included the
mozilla.support.firefox newsgroup? That's not on your NNTP server.
It's only on Mozilla's NNTP server which is not peered anywhere (other
than to the equivalent web-based Google Groups group which is not peered
out of Google to other NNTP server). What if they added the alt.test
newsgroup? You'd be posting a copy into a test newsgroup. What if you
were arguing about Windows versus Linux and someone else decided to add
a linux proselytizing newsgroup, or a political newsgroup, or ...? You
would be posting places that you did not intend and should not.
  #14  
Old July 13th 17, 06:14 PM posted to alt.windows7.general
VanguardLH[_2_]
external usenet poster
 
Posts: 10,881
Default Epson tech support and wawrranty

NOTE: alt.epson.printers is not carried by my Usenet provider so was not
included in my reply.

slate_leeper wrote:

First, re. warranty: the printer is less than six months old.

A while after I posted here about this problem, I received a phone
call from Epson. They have decided to send me a replacement printer.
No idea if my post here helped, but it sure didn't hurt. I do have to
pay return shipping on the old one.


That sucks. While I have to pay HP to get a replacement printer, they
ship at their cost (which gives me the packagaing), they pay for return
shipping (include a pre-printed pre-paid shipping label), and refund the
charge (actually just nullify the transaction) when they get the old one
back. Well, that's what the tech rep described for the process.
However, I'm not saying that HP printers are better. In fact, I'll
probably go back to a Canon printer on my next purchase.

Your printer costs $150. No idea what shipping will cost but it's
probably a quarter of that so probably a good choice to ship it back
instead of buy a new printer. If it were a $50 printer, it wouldn't be
worth the cost to ship it back. While cheap printers come with a
warranty, it is a waste of money to exercise the warranty. Only because
HP said they would pay shipping both ways would I even consider using
their warranty. I suspect I'd just trash the cheap printer and get
another one.

Sorry about the typo in the word "warranty." The brain outruns the
fingers occasionally , and Agent 1.93 doesn't spell check the subject
line.


Fingers don't always do what you tell them. Eyes often see what you
expect to see.
  #15  
Old July 13th 17, 07:36 PM posted to alt.windows7.general
Char Jackson
external usenet poster
 
Posts: 10,449
Default How can you post to newsgroups not on your NNTP server? ( Epson tech support and wawrranty

On Thu, 13 Jul 2017 12:04:26 -0500, VanguardLH wrote:

Char Jackson wrote:

In my experience, posting to a group that isn't carried by my posting
server _always_ results in that post showing up on servers where that
group is carried. Maybe I've been lucky, but I'm thinking that's the way
it's supposed to work, at least among the major NSPs. E-S might have a
different peering arrangement.


I was trying to explain to you how peering works, since you seemed to be
confused. The last thing I expected was a tutorial in response.
I'm going to be snipping a lot because it's redundant and well known.

The OP used EasyNews (a 2nd tier provider using Giganews)


Easynews and Giganews are competitors. Easynews is part of the Highwinds
Group. Both EN and GN are considered 1st tier providers.

Sending to a list of Newsgroups where some are not on your server means
you are being sloppy.


I respectfully disagree. You might be sloppy, or you might be intending
to post to a group that your posting provider doesn't carry. In my case,
when I do it it's intentional.

Your choice is to use a Newsgroups header that points at non-existing
newsgroups on the NNTP server that you use. Go ahead, your choice. I
suspect that is more due to your choice to (not bother | be lazy about)
reviewing the Newsgroups header before you submit.


See above. When I do it, it's intentional.

My choice is to
reply only to those newsgroups that my server does carry.


That's inconsistent with your previous rants where you've talked about
'yanking' (your word) a conversation away from one or more groups.
Removing a group, even if you add a note to the remaining groups,
doesn't inform the folks in the group that you've removed. I consider
that to be rude.

What is
someone in the Win7 newsgroup talks about Firefox and included the
mozilla.support.firefox newsgroup? That's not on your NNTP server.


Right, because it's not a Usenet newsgroup. About the only thing it has
in common with Usenet is that it uses the NNTP protocol.

--

Char Jackson
 




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