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#1
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Start menu and settings won't open
Hi,
So all of a sudden my start menu won't open and neither will settings. This seems to have roughly coincided with a "critical update" Left clicking on the start menu simply doesn't work. Right clicking usually works (to open the right click menu). Oddly, sometimes a combination of left and right clicking in succession will open the start menu properly. Settings will also not open, I've even tried ms-settings: in the run box but get nothing. Things I have tried so far to rectify the problem (unsuccesfully) - System restore (this has only let me go back a few hours to the last critical update) - Running System File Checker from elevated command prompt - Repairing Windows Image from elevated command prompt I'm regularly restarting as part of my efforts to solve this problem and this has thrown up a new problem - "Task Host Window" stopping the PC from shutting down. In an attempt to try to resolve this (could it be related?) I have tried disabling fast start up but this hasn't helped. I've also tried booting in safe mode with networking and then the problem goes away so there must be some solution. What next??? Thanks! |
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#2
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Start menu and settings won't open
On Fri, 29 Dec 2017 14:46:16 +0000, Steve wrote:
Hi, So all of a sudden my start menu won't open and neither will settings. This seems to have roughly coincided with a "critical update" Left clicking on the start menu simply doesn't work. Right clicking usually works (to open the right click menu). Oddly, sometimes a combination of left and right clicking in succession will open the start menu properly. Settings will also not open, I've even tried ms-settings: in the run box but get nothing. Things I have tried so far to rectify the problem (unsuccesfully) - System restore (this has only let me go back a few hours to the last critical update) - Running System File Checker from elevated command prompt - Repairing Windows Image from elevated command prompt I'm regularly restarting as part of my efforts to solve this problem and this has thrown up a new problem - "Task Host Window" stopping the PC from shutting down. In an attempt to try to resolve this (could it be related?) I have tried disabling fast start up but this hasn't helped. I've also tried booting in safe mode with networking and then the problem goes away so there must be some solution. What next??? Thanks! I had this exact situation after upgrading a Win 7/Ubuntu dual boot to Win 10. Tried everything you did plus uninstalled Ubuntu and fixed mbr, and some other disk-fixing tricks. Finally deleted all partitions and did a clean Win 10 install, after which the problem was gone and has stayed gone. --- This email has been checked for viruses by Avast antivirus software. https://www.avast.com/antivirus |
#3
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Start menu and settings won't open
On 29/12/2017 22:46, Steve wrote:
Hi, So all of a sudden my start menu won't open and neither will settings. This seems to have roughly coincided with a "critical update" Left clicking on the start menu simply doesn't work. Right clicking usually works (to open the right click menu). Oddly, sometimes a combination of left and right clicking in succession will open the start menu properly. I got this problem every time I reinstalled my Win 10. I think it's installing something. Just wait patiently and leave it installing the updates.... -- @~@ Remain silent! Drink, Blink, Stretch! Live long and prosper!! / v \ Simplicity is Beauty! /( _ )\ May the Force and farces be with you! ^ ^ (x86_64 Ubuntu 9.10) Linux 2.6.39.3 不借貸! 不詐騙! 不援交! 不打交! 不打劫! 不自殺! 請考慮綜援 (CSSA): http://www.swd.gov.hk/tc/index/site_...sub_addressesa |
#4
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Start menu and settings won't open
Steve wrote:
Hi, So all of a sudden my start menu won't open and neither will settings. This seems to have roughly coincided with a "critical update" Left clicking on the start menu simply doesn't work. Right clicking usually works (to open the right click menu). Oddly, sometimes a combination of left and right clicking in succession will open the start menu properly. Settings will also not open, I've even tried ms-settings: in the run box but get nothing. Things I have tried so far to rectify the problem (unsuccesfully) - System restore (this has only let me go back a few hours to the last critical update) - Running System File Checker from elevated command prompt - Repairing Windows Image from elevated command prompt I'm regularly restarting as part of my efforts to solve this problem and this has thrown up a new problem - "Task Host Window" stopping the PC from shutting down. In an attempt to try to resolve this (could it be related?) I have tried disabling fast start up but this hasn't helped. I've also tried booting in safe mode with networking and then the problem goes away so there must be some solution. What next??? Thanks! The Start Menu is an App. Except I don't know the name of it. (I suspect the WUapp mentioned in the thread below, could be a reference to Windows Update. But Microsoft hides some of their stuff by using names like "ShellExperience" and similar kinds of bafflegab.) In Admin Powershell, you can list some of the Apps like this. Get-AppXProvisionedPackage -online Get-AppXPackage Someone works on the premise that the Start App can be fixed in the thread here. You could work through the replies and see what works for you. This problem has been around before, but I don't think your problem is exactly the same. For other people, Cortana doesn't load, and the rest of the icons on the Task Bar don't appear. There were even cases in the past, where only portions of icons would render. Treat the answers here like the "stab in the dark" you might get in any forum of this type. If one of their developers dropped in, and gave an ordered list of triage steps, I might have a better attitude about this. But the reasons for this kind of bug haven't been documented where we can see them. https://answers.microsoft.com/en-us/...Replies&auth=1 ******* OK, so after adding that sentence to the first paragraph, I type in the Shell Experience thing, and I guess that *is* the Start Menu. Anyway, carry on with your experiments... Grumble. https://community.spiceworks.com/top...xperience-host Paul |
#5
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Start menu and settings won't open
On 29-Dec-17 17:15, Mr. Man-wai Chang wrote:
On 29/12/2017 22:46, Steve wrote: Hi, So all of a sudden my start menu won't open and neither will settings. This seems to have roughly coincided with a "critical update" Left clicking on the start menu simply doesn't work. Right clicking usually works (to open the right click menu). Oddly, sometimes a combination of left and right clicking in succession will open the start menu properly. I got this problem every time I reinstalled my Win 10. I think it's installing something. Just wait patiently and leave it installing the updates.... I've realised now the problem is linked to me installing Creators Update 1709. I now want to roll back to the older version. This is possible through Settings Recovery but I can't get to settings as it won't load! In safe mode, I can get to recovery but then the recovery just doesn't start. I have the Windows.old folder in the C:\ but time is ticking away before it is deleted. How do I go back to the older version?? |
#6
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Start menu and settings won't open
Steve wrote:
On 29-Dec-17 17:15, Mr. Man-wai Chang wrote: On 29/12/2017 22:46, Steve wrote: Hi, So all of a sudden my start menu won't open and neither will settings. This seems to have roughly coincided with a "critical update" Left clicking on the start menu simply doesn't work. Right clicking usually works (to open the right click menu). Oddly, sometimes a combination of left and right clicking in succession will open the start menu properly. I got this problem every time I reinstalled my Win 10. I think it's installing something. Just wait patiently and leave it installing the updates.... I've realised now the problem is linked to me installing Creators Update 1709. I now want to roll back to the older version. This is possible through Settings Recovery but I can't get to settings as it won't load! In safe mode, I can get to recovery but then the recovery just doesn't start. I have the Windows.old folder in the C:\ but time is ticking away before it is deleted. How do I go back to the older version?? This should do it. https://www.tenforums.com/tutorials/...dows-10-a.html And there's a separate tutorial for getting to Advanced Options. https://www.tenforums.com/tutorials/...dows-10-a.html Paul |
#7
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Start menu and settings won't open
On 30-Dec-17 14:52, Paul wrote:
Steve wrote: On 29-Dec-17 17:15, Mr. Man-wai Chang wrote: On 29/12/2017 22:46, Steve wrote: Hi, So all of a sudden my start menu won't open and neither will settings. This seems to have roughly coincided with a "critical update" Left clicking on the start menu simply doesn't work. Right clicking usually works (to open the right click menu). Oddly, sometimes a combination of left and right clicking in succession will open the start menu properly. I got this problem every time I reinstalled my Win 10. I think it's installing something. Just wait patiently and leave it installing the updates.... I've realised now the problem is linked to me installing Creators Update 1709. I now want to roll back to the older version. This is possible through Settings Recovery but I can't get to settings as it won't load! In safe mode, I can get to recovery but then the recovery just doesn't start. I have the Windows.old folder in the C:\ but time is ticking away before it is deleted. How do I go back to the older version?? This should do it. https://www.tenforums.com/tutorials/...dows-10-a.html And there's a separate tutorial for getting to Advanced Options. https://www.tenforums.com/tutorials/...dows-10-a.html Paul Many thanks. I got a little confused as the option I saw was "go back to the previous version" as opposed to previous build. Now I'm back on 1703 and have used Microsoft's Wushowhide tool to block the update. However, even after this I can still see 1709 waiting on my Windows Update screen although it says "Downloading Updates 0%" |
#8
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Start menu and settings won't open
Another solution is to disconnect your computer from internet so that it could not download anything during installation? Worth a try... On 30/12/2017 22:26, Steve wrote: I got this problem every time I reinstalled my Win 10. I think it's installing something. Just wait patiently and leave it installing the updates.... I've realised now the problem is linked to me installing Creators Update 1709. I now want to roll back to the older version. This is possible through Settings Recovery but I can't get to settings as it won't load! In safe mode, I can get to recovery but then the recovery just doesn't start. I have the Windows.old folder in the C:\ but time is ticking away before it is deleted. How do I go back to the older version?? -- @~@ Remain silent! Drink, Blink, Stretch! Live long and prosper!! / v \ Simplicity is Beauty! /( _ )\ May the Force and farces be with you! ^ ^ (x86_64 Ubuntu 9.10) Linux 2.6.39.3 不借貸! 不詐騙! 不援交! 不打交! 不打劫! 不自殺! 請考慮綜援 (CSSA): http://www.swd.gov.hk/tc/index/site_...sub_addressesa |
#9
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Start menu and settings won't open
Steve wrote:
On 30-Dec-17 14:52, Paul wrote: Steve wrote: On 29-Dec-17 17:15, Mr. Man-wai Chang wrote: On 29/12/2017 22:46, Steve wrote: Hi, So all of a sudden my start menu won't open and neither will settings. This seems to have roughly coincided with a "critical update" Left clicking on the start menu simply doesn't work. Right clicking usually works (to open the right click menu). Oddly, sometimes a combination of left and right clicking in succession will open the start menu properly. I got this problem every time I reinstalled my Win 10. I think it's installing something. Just wait patiently and leave it installing the updates.... I've realised now the problem is linked to me installing Creators Update 1709. I now want to roll back to the older version. This is possible through Settings Recovery but I can't get to settings as it won't load! In safe mode, I can get to recovery but then the recovery just doesn't start. I have the Windows.old folder in the C:\ but time is ticking away before it is deleted. How do I go back to the older version?? This should do it. https://www.tenforums.com/tutorials/...dows-10-a.html And there's a separate tutorial for getting to Advanced Options. https://www.tenforums.com/tutorials/...dows-10-a.html Paul Many thanks. I got a little confused as the option I saw was "go back to the previous version" as opposed to previous build. Now I'm back on 1703 and have used Microsoft's Wushowhide tool to block the update. However, even after this I can still see 1709 waiting on my Windows Update screen although it says "Downloading Updates 0%" It's not supposed to do that! When you revert, the revert action is also supposed to block the *same* OS upgrade from coming in. ******* Back in the Win7 era, they were using the key mentioned here. https://serverfault.com/questions/69...ows-10-upgrade HKLM\SOFTWARE\Policies\Microsoft\Windows\WindowsUp date DisableOSUpgrade DWORD 1 But I don't know if that works in this situation or not. I also don't know if Wushowhide has any unfortunate interaction with the blocking that the revert was supposed to do. I think I've only tried one revert (on purpose) and it seemed to block properly and didn't try to jam it in a second time. I wasn't forced to use additional hammers at the time... Paul |
#10
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Start menu and settings won't open
Paul wrote:
Steve wrote: On 30-Dec-17 14:52, Paul wrote: Steve wrote: On 29-Dec-17 17:15, Mr. Man-wai Chang wrote: On 29/12/2017 22:46, Steve wrote: Hi, So all of a sudden my start menu won't open and neither will settings. This seems to have roughly coincided with a "critical update" Left clicking on the start menu simply doesn't work. Right clicking usually works (to open the right click menu). Oddly, sometimes a combination of left and right clicking in succession will open the start menu properly. I got this problem every time I reinstalled my Win 10. I think it's installing something. Just wait patiently and leave it installing the updates.... I've realised now the problem is linked to me installing Creators Update 1709. I now want to roll back to the older version. This is possible through Settings Recovery but I can't get to settings as it won't load! In safe mode, I can get to recovery but then the recovery just doesn't start. I have the Windows.old folder in the C:\ but time is ticking away before it is deleted. How do I go back to the older version?? This should do it. https://www.tenforums.com/tutorials/...dows-10-a.html And there's a separate tutorial for getting to Advanced Options. https://www.tenforums.com/tutorials/...dows-10-a.html Paul Many thanks. I got a little confused as the option I saw was "go back to the previous version" as opposed to previous build. Now I'm back on 1703 and have used Microsoft's Wushowhide tool to block the update. However, even after this I can still see 1709 waiting on my Windows Update screen although it says "Downloading Updates 0%" It's not supposed to do that! When you revert, the revert action is also supposed to block the *same* OS upgrade from coming in. ******* Back in the Win7 era, they were using the key mentioned here. https://serverfault.com/questions/69...ows-10-upgrade HKLM\SOFTWARE\Policies\Microsoft\Windows\WindowsUp date DisableOSUpgrade DWORD 1 But I don't know if that works in this situation or not. I also don't know if Wushowhide has any unfortunate interaction with the blocking that the revert was supposed to do. I think I've only tried one revert (on purpose) and it seemed to block properly and didn't try to jam it in a second time. I wasn't forced to use additional hammers at the time... Paul If I did want to hammer it, not only would I use "DisableOSUpgrade", I would clean out C:\Windows\SoftwareDistribution, C:\$Windows.~BT and C:\$Windows.~WS and similar. Then it also has no starting materials, and it has to "consider what to do" from scratch. It would visit Windows Update, then sniff the DisableOSUpgrade and realize it cannot bring in 1709 in at the moment. The only other control, is to use the stream selector, which changes you from CB to CBB. https://www.windowscentral.com/how-d...curity-patches "How to defer the Windows 10 Fall Creator Update installation" "Current branch" to "Current Branch for Business" Win10 Pro has GPEDIT while Win10 Home doesn't. GPEDIT changes some registry settings, but the CB to CBB change might involve multiple registry entries. So if you needed to hammer a Home edition, it might take a *lot* of additional research. The OS should still respond to (most) of the settings, but Home won't have as many GUI options to help you. Naturally there are lots of registry things, that a given SKU can ignore if it wants, and a Home user can only try some of these things and see what happens. Actually, the "block on revert" is also multiple registry keys (might be two or three). I caught a mention one day, of exactly what keys are involved. But because I was on a mission, I couldn't stop and copy the info to my notes file. But the info is out there. Paul |
#11
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Start menu and settings won't open
On 31-Dec-17 19:51, Paul wrote:
Paul wrote: Steve wrote: On 30-Dec-17 14:52, Paul wrote: Steve wrote: On 29-Dec-17 17:15, Mr. Man-wai Chang wrote: On 29/12/2017 22:46, Steve wrote: Hi, So all of a sudden my start menu won't open and neither will settings. This seems to have roughly coincided with a "critical update" Left clicking on the start menu simply doesn't work. Right clicking usually works (to open the right click menu). Oddly, sometimes a combination of left and right clicking in succession will open the start menu properly. I got this problem every time I reinstalled my Win 10. I think it's installing something. Just wait patiently and leave it installing the updates.... I've realised now the problem is linked to me installing Creators Update 1709. I now want to roll back to the older version. This is possible through Settings Recovery but I can't get to settings as it won't load! In safe mode, I can get to recovery but then the recovery just doesn't start. I have the Windows.old folder in the C:\ but time is ticking away before it is deleted. How do I go back to the older version?? This should do it. https://www.tenforums.com/tutorials/...dows-10-a.html And there's a separate tutorial for getting to Advanced Options. https://www.tenforums.com/tutorials/...dows-10-a.html Paul Many thanks. I got a little confused as the option I saw was "go back to the previous version" as opposed to previous build. Now I'm back on 1703 and have used Microsoft's Wushowhide tool to block the update. However, even after this I can still see 1709 waiting on my Windows Update screen although it says "Downloading Updates 0%" It's not supposed to do that! When you revert, the revert action is also supposed to block the *same* OS upgrade from coming in. ******* Back in the Win7 era, they were using the key mentioned here. https://serverfault.com/questions/69...ows-10-upgrade HKLM\SOFTWARE\Policies\Microsoft\Windows\WindowsUp date DisableOSUpgrade DWORD 1 But I don't know if that works in this situation or not. I also don't know if Wushowhide has any unfortunate interaction with the blocking that the revert was supposed to do. I think I've only tried one revert (on purpose) and it seemed to block properly and didn't try to jam it in a second time. I wasn't forced to use additional hammers at the time... Paul If I did want to hammer it, not only would I use "DisableOSUpgrade", I would clean out C:\Windows\SoftwareDistribution, C:\$Windows.~BT and C:\$Windows.~WS and similar. Then it also has no starting materials, and it has to "consider what to do" from scratch. It would visit Windows Update, then sniff the DisableOSUpgrade and realize it cannot bring in 1709 in at the moment. The only other control, is to use the stream selector, which changes you from CB to CBB. https://www.windowscentral.com/how-d...curity-patches "How to defer the Windows 10 Fall Creator Update installation" "Current branch" to "Current Branch for Business" Win10 Pro has GPEDIT while Win10 Home doesn't. GPEDIT changes some registry settings, but the CB to CBB change might involve multiple registry entries. So if you needed to hammer a Home edition, it might take a *lot* of additional research. The OS should still respond to (most) of the settings, but Home won't have as many GUI options to help you. Naturally there are lots of registry things, that a given SKU can ignore if it wants, and a Home user can only try some of these things and see what happens. Actually, the "block on revert" is also multiple registry keys (might be two or three). I caught a mention one day, of exactly what keys are involved. But because I was on a mission, I couldn't stop and copy the info to my notes file. But the info is out there. Paul Thanks once again for your response. Interestingly it was only once the update finished downloading (which took forever) that Windows Update then decided it didn't want it and has reverted to "Your device is up to date". Let's hope this is now resolved. |
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