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HP Photosmart Premium C309a won't install
This printer had been installed by one of our Computer Club members using
the USB connection. Then he had difficulty connecting to it wirelessly from his laptop and netbook. I enter the picture and decided to set the printer up as a network printer with a cat-5 cable plugged into his wireless router. The software was successfully installed on the laptop, the printer was recognized on the network and printing was enabled. Next the software was downloaded from the HP site, and installed on the netbook (no CD drive) with no problems. The printer was recognized and printing was successful. Now, I turned my attention to the Desktop. I removed the printer and fax in the Control panel. Then attempted to install for the network printer from the CD. After a couple of minutes, the installation dialog box simply went away. I turned off the Windows firewall, uninstalled McAfee, Norton, and AVG??? Don't ask how they were all three installed, but they were. I rebooted and installed Microsoft Security Essentials. A Full Scan revealed nothing. I downloaded the full software package from the HP site and attempted to install. During the second step, the dialog box again simply dissapeared. I don't have the foggiest notion how to proceed. Any help will be appreciated. |
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