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XP Home - will not resolve DNS names
My computer is running Windows XP (I can also boot into Windows ME)
Everything was working fine, then my dad pointed out that he couldn't send e-mails or browse the web (this was within 20 minutes of me logging off after having e-mailed and browsed without a problem). Trying to view anything on the web resulted in a "DNS failed to resolve.... " type message. I checked all the settings on my internet connection - it was set to obtain IP address automatically, automatically allocate DNS server.. etc. It looks just the same as the way it's setup on Windows ME (which is working fine). I've been browsing the web for a solution. Tried reinstalling Windows XP and using the 'repair an existing installation' option but that hasn't solved the problem. I tried renaming wsock32.dll and re-installing it as that was suggested in one of the newsgroup discussions. I have made sure that my connection has firewall disabled, just while I'm trying to fix the problem, and I'm not running ZoneAlarm (as I found this blocked access in the past). If I go to an MSDOS prompt I can ping using IP addresses o.k. but I can't ping by name (e.g. www.microsoft.com just gives errors saying no DNS server is available) Please can anyone suggest a solution. Thanks Trevor |
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#2
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XP Home - will not resolve DNS names
813951 - You Cannot Access Your MSN E-mail Account or Authenticate with a Web
Site in Various Programs: http://support.microsoft.com/?kbid=813951 -- Mark L. Ferguson TabletPC MVP Email address : Subject: "QZ" + anything All email without "QZ" in the subject line will be automatically deleted. marfer's notes for XP http://www.geocities.com/marfer_mvp/xp_notes.htm .. "t" wrote in message om... My computer is running Windows XP (I can also boot into Windows ME) Everything was working fine, then my dad pointed out that he couldn't send e-mails or browse the web (this was within 20 minutes of me logging off after having e-mailed and browsed without a problem). Trying to view anything on the web resulted in a "DNS failed to resolve.... " type message. I checked all the settings on my internet connection - it was set to obtain IP address automatically, automatically allocate DNS server.. etc. It looks just the same as the way it's setup on Windows ME (which is working fine). I've been browsing the web for a solution. Tried reinstalling Windows XP and using the 'repair an existing installation' option but that hasn't solved the problem. I tried renaming wsock32.dll and re-installing it as that was suggested in one of the newsgroup discussions. I have made sure that my connection has firewall disabled, just while I'm trying to fix the problem, and I'm not running ZoneAlarm (as I found this blocked access in the past). If I go to an MSDOS prompt I can ping using IP addresses o.k. but I can't ping by name (e.g. www.microsoft.com just gives errors saying no DNS server is available) Please can anyone suggest a solution. Thanks Trevor |
#3
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XP Home - will not resolve DNS names
Hi, Mark
Thanks for your advice. I downloaded the patch successfully but it needs to already have SP1 and patch Q810847. I can't find a way of downloading the complete Internet Explorer SP1 package, the download is just a setup program which then needs to connect to the internet to complete and it can't connect because of the problem that I'm having. Any other ideas would be very much appreciated. Thanks Trevor "Mark L. Ferguson" wrote in message ... 813951 - You Cannot Access Your MSN E-mail Account or Authenticate with a Web Site in Various Programs: http://support.microsoft.com/?kbid=813951 -- Mark L. Ferguson TabletPC MVP Email address : Subject: "QZ" + anything All email without "QZ" in the subject line will be automatically deleted. marfer's notes for XP http://www.geocities.com/marfer_mvp/xp_notes.htm . "t" wrote in message om... My computer is running Windows XP (I can also boot into Windows ME) Everything was working fine, then my dad pointed out that he couldn't send e-mails or browse the web (this was within 20 minutes of me logging off after having e-mailed and browsed without a problem). Trying to view anything on the web resulted in a "DNS failed to resolve.... " type message. I checked all the settings on my internet connection - it was set to obtain IP address automatically, automatically allocate DNS server.. etc. It looks just the same as the way it's setup on Windows ME (which is working fine). I've been browsing the web for a solution. Tried reinstalling Windows XP and using the 'repair an existing installation' option but that hasn't solved the problem. I tried renaming wsock32.dll and re-installing it as that was suggested in one of the newsgroup discussions. I have made sure that my connection has firewall disabled, just while I'm trying to fix the problem, and I'm not running ZoneAlarm (as I found this blocked access in the past). If I go to an MSDOS prompt I can ping using IP addresses o.k. but I can't ping by name (e.g. www.microsoft.com just gives errors saying no DNS server is available) Please can anyone suggest a solution. Thanks Trevor |
#4
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XP Home - will not resolve DNS names
Well, I found out that XP Service pack 1 includes Internet Explorer SP1
and so, I'm hoping XP SP1A includes it, too. The download for the complete (network) edition is available at http://www.microsoft.com/windowsxp/p...sp1/network.as p (it is over 100Mb so would be hopeless without cable/dsl) Regards Trevor |
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