Blue screen crashes

"Gerry" wrote:

Enjoy your Xmas Nass. I hear it was very foggy earlier today in London.
Hope it's fine Xmas morning as I am travelling down to Wimbledon to
visit my youngest daughter. You do not get smog like we saw in the 40's
and 50's now.



--
Regards.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

Hi Gerry,
Yes, it is Foggy, we may see the white stuff/fluffy ones :-) . Oh lord, that
before the clean Power came to age Gerry LOL.
Hope you have a nice drive down south and enjoy your Xmas whatever the
weather.
Season Greetings to you and All.
nass

Hi all,

Happy new year.

Basically I ended up uninstalling the HP printer driver, spysweerer and
cloudmark antispam and firefox.

I slowly added back the printer driver after reinstalling firefox and have
been running to today without a crash.

I am going to add spysweeper back today.
I will take baby steps.

Atleast we seem to have found what it was.
Dominic

"nass" wrote:



"Gerry" wrote:

Enjoy your Xmas Nass. I hear it was very foggy earlier today in London.
Hope it's fine Xmas morning as I am travelling down to Wimbledon to
visit my youngest daughter. You do not get smog like we saw in the 40's
and 50's now.



--
Regards.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

Hi Gerry,
Yes, it is Foggy, we may see the white stuff/fluffy ones :-) . Oh lord, that
before the clean Power came to age Gerry LOL.
Hope you have a nice drive down south and enjoy your Xmas whatever the
weather.
Season Greetings to you and All.
nass

Good luck, keep us posted.

"Dominiccoombe" wrote:

Hi all,

Happy new year.

Basically I ended up uninstalling the HP printer driver, spysweerer and
cloudmark antispam and firefox.

I slowly added back the printer driver after reinstalling firefox and have
been running to today without a crash.

I am going to add spysweeper back today.
I will take baby steps.

Atleast we seem to have found what it was.
Dominic

"nass" wrote:



"Gerry" wrote:

Enjoy your Xmas Nass. I hear it was very foggy earlier today in London.
Hope it's fine Xmas morning as I am travelling down to Wimbledon to
visit my youngest daughter. You do not get smog like we saw in the 40's
and 50's now.



--
Regards.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

Hi Gerry,
Yes, it is Foggy, we may see the white stuff/fluffy ones :-) . Oh lord, that
before the clean Power came to age Gerry LOL.
Hope you have a nice drive down south and enjoy your Xmas whatever the
weather.
Season Greetings to you and All.
nass

UPDATE:

On sunday 12/30 the machine gave up all together and crashed with a
system.drv was corrupted error.

I went into windows recovery console and restored the file from disk.

The machine came up fine.

Does anyone know what wpdmtpDriver is?? there is an entry in event log for
it.

Happy New Years,

Dominic

"nass" wrote:


Good luck, keep us posted.

"Dominiccoombe" wrote:

Hi all,

Happy new year.

Basically I ended up uninstalling the HP printer driver, spysweerer and
cloudmark antispam and firefox.

I slowly added back the printer driver after reinstalling firefox and have
been running to today without a crash.

I am going to add spysweeper back today.
I will take baby steps.

Atleast we seem to have found what it was.
Dominic

"nass" wrote:



"Gerry" wrote:

Enjoy your Xmas Nass. I hear it was very foggy earlier today in London.
Hope it's fine Xmas morning as I am travelling down to Wimbledon to
visit my youngest daughter. You do not get smog like we saw in the 40's
and 50's now.



--
Regards.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

Hi Gerry,
Yes, it is Foggy, we may see the white stuff/fluffy ones :-) . Oh lord, that
before the clean Power came to age Gerry LOL.
Hope you have a nice drive down south and enjoy your Xmas whatever the
weather.
Season Greetings to you and All.
nass

Hi Dominic,
Do you have Zune Software installed or an Externals Hard drive (USB)?.
Read he
http://www.jsifaq.com/SF/Tips/Tip.aspx?id=11315
Happy new year to you and All.
Good luck and best wishes.
nass
"Dominiccoombe" wrote:

UPDATE:

On sunday 12/30 the machine gave up all together and crashed with a
system.drv was corrupted error.

I went into windows recovery console and restored the file from disk.

The machine came up fine.

Does anyone know what wpdmtpDriver is?? there is an entry in event log for
it.

Happy New Years,

Dominic

"nass" wrote:


Good luck, keep us posted.

"Dominiccoombe" wrote:

Hi all,

Happy new year.

Basically I ended up uninstalling the HP printer driver, spysweerer and
cloudmark antispam and firefox.

I slowly added back the printer driver after reinstalling firefox and have
been running to today without a crash.

I am going to add spysweeper back today.
I will take baby steps.

Atleast we seem to have found what it was.
Dominic

"nass" wrote:



"Gerry" wrote:

Enjoy your Xmas Nass. I hear it was very foggy earlier today in London.
Hope it's fine Xmas morning as I am travelling down to Wimbledon to
visit my youngest daughter. You do not get smog like we saw in the 40's
and 50's now.



--
Regards.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

Hi Gerry,
Yes, it is Foggy, we may see the white stuff/fluffy ones :-) . Oh lord, that
before the clean Power came to age Gerry LOL.
Hope you have a nice drive down south and enjoy your Xmas whatever the
weather.
Season Greetings to you and All.
nass

Correct I have an external USB HDD, has been on the machine since the
beginning.

NO ZUNE.

I will go and read the article.

Dominic

"nass" wrote:


Hi Dominic,
Do you have Zune Software installed or an Externals Hard drive (USB)?.
Read he
http://www.jsifaq.com/SF/Tips/Tip.aspx?id=11315
Happy new year to you and All.
Good luck and best wishes.
nass
"Dominiccoombe" wrote:

UPDATE:

On sunday 12/30 the machine gave up all together and crashed with a
system.drv was corrupted error.

I went into windows recovery console and restored the file from disk.

The machine came up fine.

Does anyone know what wpdmtpDriver is?? there is an entry in event log for
it.

Happy New Years,

Dominic

"nass" wrote:


Good luck, keep us posted.

"Dominiccoombe" wrote:

Hi all,

Happy new year.

Basically I ended up uninstalling the HP printer driver, spysweerer and
cloudmark antispam and firefox.

I slowly added back the printer driver after reinstalling firefox and have
been running to today without a crash.

I am going to add spysweeper back today.
I will take baby steps.

Atleast we seem to have found what it was.
Dominic

"nass" wrote:



"Gerry" wrote:

Enjoy your Xmas Nass. I hear it was very foggy earlier today in London.
Hope it's fine Xmas morning as I am travelling down to Wimbledon to
visit my youngest daughter. You do not get smog like we saw in the 40's
and 50's now.



--
Regards.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

Hi Gerry,
Yes, it is Foggy, we may see the white stuff/fluffy ones :-) . Oh lord, that
before the clean Power came to age Gerry LOL.
Hope you have a nice drive down south and enjoy your Xmas whatever the
weather.
Season Greetings to you and All.
nass

Hi All,

Ok my machine is doing it again.

Last night it blue screened with the message
"Bad Pool Header"

anyone care to offer a suggestion to what that is.

Thanks
Dominic

"Dominiccoombe" wrote:

Correct I have an external USB HDD, has been on the machine since the
beginning.

NO ZUNE.

I will go and read the article.

Dominic

"nass" wrote:


Hi Dominic,
Do you have Zune Software installed or an Externals Hard drive (USB)?.
Read he
http://www.jsifaq.com/SF/Tips/Tip.aspx?id=11315
Happy new year to you and All.
Good luck and best wishes.
nass
"Dominiccoombe" wrote:

UPDATE:

On sunday 12/30 the machine gave up all together and crashed with a
system.drv was corrupted error.

I went into windows recovery console and restored the file from disk.

The machine came up fine.

Does anyone know what wpdmtpDriver is?? there is an entry in event log for
it.

Happy New Years,

Dominic

"nass" wrote:


Good luck, keep us posted.

"Dominiccoombe" wrote:

Hi all,

Happy new year.

Basically I ended up uninstalling the HP printer driver, spysweerer and
cloudmark antispam and firefox.

I slowly added back the printer driver after reinstalling firefox and have
been running to today without a crash.

I am going to add spysweeper back today.
I will take baby steps.

Atleast we seem to have found what it was.
Dominic

"nass" wrote:



"Gerry" wrote:

Enjoy your Xmas Nass. I hear it was very foggy earlier today in London.
Hope it's fine Xmas morning as I am travelling down to Wimbledon to
visit my youngest daughter. You do not get smog like we saw in the 40's
and 50's now.



--
Regards.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

Hi Gerry,
Yes, it is Foggy, we may see the white stuff/fluffy ones :-) . Oh lord, that
before the clean Power came to age Gerry LOL.
Hope you have a nice drive down south and enjoy your Xmas whatever the
weather.
Season Greetings to you and All.
nass

Dominic

Background information on Stop Error message
http://msdn2.microsoft.com/en-us/library/ms793223.aspx

A pool header issue is a problem with Windows memory allocation. Device
driver issues are probably the msot common, but this can have diverse
causes including bad sectors or other disk write issues, and problems
with some routers. (By theory, RAM problems would be suspect for memory
pool issues, but I haven't been able to confirm this as a cause.)
Source: http://aumha.org/a/stop.htm

Please post a copy of the actual Stop Error message.

Try running HD Tune(freeware).

Download and run it and see what it turns up.
http://www.hdtune.com/

Select the Info tabs and place the cursor on the drive under Drive
letter and then double click the two page icon ( copy to Clipboard )
and copy into a further message.

Select the Health tab and then double click the two page icon ( copy to
Clipboard ) and copy into a further message. Make sure you do a full
surface scan with HD Tune.

--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~


Dominiccoombe wrote:
Hi All,

Ok my machine is doing it again.

Last night it blue screened with the message
"Bad Pool Header"

anyone care to offer a suggestion to what that is.

Thanks
Dominic

"Dominiccoombe" wrote:

Correct I have an external USB HDD, has been on the machine since the
beginning.

NO ZUNE.

I will go and read the article.

Dominic

"nass" wrote:


Hi Dominic,
Do you have Zune Software installed or an Externals Hard drive
(USB)?. Read he
http://www.jsifaq.com/SF/Tips/Tip.aspx?id=11315
Happy new year to you and All.
Good luck and best wishes.
nass
"Dominiccoombe" wrote:

UPDATE:

On sunday 12/30 the machine gave up all together and crashed with a
system.drv was corrupted error.

I went into windows recovery console and restored the file from
disk.

The machine came up fine.

Does anyone know what wpdmtpDriver is?? there is an entry in
event log for it.

Happy New Years,

Dominic

"nass" wrote:


Good luck, keep us posted.

"Dominiccoombe" wrote:

Hi all,

Happy new year.

Basically I ended up uninstalling the HP printer driver,
spysweerer and cloudmark antispam and firefox.

I slowly added back the printer driver after reinstalling
firefox and have been running to today without a crash.

I am going to add spysweeper back today.
I will take baby steps.

Atleast we seem to have found what it was.
Dominic

"nass" wrote:



"Gerry" wrote:

Enjoy your Xmas Nass. I hear it was very foggy earlier today
in London. Hope it's fine Xmas morning as I am travelling down
to Wimbledon to visit my youngest daughter. You do not get
smog like we saw in the 40's and 50's now.



--
Regards.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

Hi Gerry,
Yes, it is Foggy, we may see the white stuff/fluffy ones :-) .
Oh lord, that before the clean Power came to age Gerry LOL.
Hope you have a nice drive down south and enjoy your Xmas
whatever the weather.
Season Greetings to you and All.
nass

after reading your very helpful post i must tell you i am a complete novice
when it comes to pc's but i have had the following error message periodically
over the last three weeks
it all starts with a blue screen stating :- kernel data inpage error
the following then comes up :-

ATAPI.SYS-address
f73D650C BASE AT F73C9000,DATESTAMP 4802539d
now as a complete novice this is meaningless to me but the background to
this is that this a pc i have bought locally and was of the opinion that it
was a software conflict caused by a gaming program from the states that i use
most days , but having read these posts it may not be the case
i have taken the pc back to the shop and every time it is plugged in it
appears to work ok
then when i get it home the blue screen appears again
is it possibly a mobo problem or other internal hardware as this is
warranted by the shop for 3 months for hardware only
please tell me that this can be fixed without any further expense the pc
came with Win XP home edition pre loaded and apart from this problem
everything does what i want it to do
some form of printable reply from you would be most appreciated so i can get
another pc from the same shop or get it fixed properly
kindest regards
Terry Andrews

E mail address :- doscomk2a @yahoo.co.uk

"nass" wrote:


Hi,
Please read all the info then execute:
This error indicate that a piece of Data is being tried to be accessed from
a bad Sector or the opposite a piece of data tried to be written to a bad
Sectors on a Hard rive or a RAM.
So first check your Hard drive and all the drivers are verified.

Any hardware/software or updates installed recently?, please state all if
any in your next post.
You can use this driver verifier command:
verifier.exe click [OK]
First try to eliminate hardware, by going to Device manager and check by
expanding the Plus [+] to see all devices listed, if there is a
malfunctioning device or conflicting device it will show in Device manager.

This always refer to a bad Hardware/driver installed.
Try the Last good known Configuration to log into the system, then open
Device manager and see if there is any malfunctioining Devices or conflict in
IRQ, also look in the Event Viewer for error message and post them back in
your next post.
Read this articles and see, but how did you get rid of the Contra?.

Open a run command and type in these commands to see if there is a conflict
in /among drivers :
pstat.exe click [OK]
dmpchck.exe click [OK]
What you get from running this commands?.

How to perform a clean boot in Windows XP
http://support.microsoft.com/?id=310353
A description of the Safe Mode Boot options in Windows XP
http://support.microsoft.com/kb/315222/en-us

Try to use the Verifier.exe command to see which Drivers not Verified on
your system:
How to Use Driver Verifier to Troubleshoot Windows Drivers
http://support.microsoft.com/kb/244617/en-us

You may have a bad RAM try to test your RAM by running Memtest by
downloading this tool and unzip it and make a floppy or CD/DVD and run it on
Reboot.
http://www.memtest86.com/
You may need to reposition/reset the RAM sticks in their slots.
After that you could do a repair install, and then test.
http://www.michaelstevenstech.com/XPrepairinstall.htm

Use the command chkdsk /r with recovery console:
http://support.microsoft.com/kb/314058
http://support.microsoft.com/kb/326215

Error Message "Stop 0x0000007A" KERNEL_DATA_INPAGE_ERROR
http://support.microsoft.com/kb/275149
Stop 0x0000007A or KERNEL_DATA_INPAGE_ERROR
http://www.microsoft.com/technet/pro....mspx?mfr=true


Common Causes of STOP Messages 0x00000077 and 0x0000007A
http://support.microsoft.com/kb/130801

More solutions for 0x0000007A
http://search.microsoft.com/results....S&q=0x0000007A

This can Indicate a BHO is corrupted or damaged and causing the Shell error,
so try to Disable the Un-verified Add-Ons on your Browser and see if that
will help.

*Click Start Control Panel Double click Network and Internet
Connections Double click Internet Options.
On the IE properties windows you will see these Tabs:
General | Security | Privacy | Content | Connections | Programs |
Advanced
Under General Tab clear your History, Internet Files and Cookies.
Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
Then click on Programs Tab and click Manage Add-Ons and Disable all non
Verified Add-Ons (You should Renable them later one-by-one and see the
culprit and update it or remove it.
How to manage Add-Ons:
http://support.microsoft.com/kb/883256

Open a Notepad, customize or minimize to the taskbar as you will need it
later for this step to copy the error message on it.
Open a run command and type in:
eventvwr.msc click [OK] you will get the Event viewer control Panel.
click on each of these:
Application
System
Security
Look in the right Pane/window for error message with red (X) or Yellow
exclamation mark /!\ , double click each one to get more info about the
causer.
On the Event error properties message you will see:
Up Arrow
Down arrow
Two pages
Click on the two pages to copy the error message then bring up the Notepad
you opened earlier and right click on the first line and select Paste from
the list, this will paste the error message on a Notepad.
Please don't duplicate the error message one of each kind will be sufficient.
HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/kb/308427/en-us

Please we need just the error messages with Red (X) and don't repeat the
error, just one of each kind and post them back in your next post.

== SSFS0BB8.SYS is for webroot, do you have webroot installed?, if you do
try to uninstalll it and then run Disk clean up and reinstall it again, does
it help?.

HTH.
nass
-----
http://www.nasstec.co.uk

"Dominiccoombe" wrote:

Gerry,

The last line of the minidump says
"Probably caused by : SSFS0BB8.SYS ( SSFS0BB8+2dd1 )"

Event Viewer
Date 12/18/07
Event Save Dump
Time 5:05:31
event id 1001

The computer has rebooted from a bugcheck. The bugcheck was: 0x0000007a
(0x00000003, 0xc0000005, 0x0000005c, 0x00000000). A dump was saved in:
C:\WINDOWS\Minidump\Mini121807-01.dmp.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Does any of that help??

dominic

"Gerry" wrote:

Dominic

Something like this:

Stop 0x0000000E (0xc0000005, 0xB84B23E9, 0xB6A7894, 0xB5A786D0)

VETEFILE.SYS Address B84B23E9 Datestamp 468DE154

Examining dump files is a skilled art that few posting here are able to
undertake. Given your question I doubt you will be able to deduce their
meaning.

I suggest you also post copies of Reports from Event Viewer.

Please post copies of all Error and Warning Reports appearing in
the System and Application logs in Event Viewer for the last boot. No
Information Reports or Duplicates please. Indicate which also appear in
a previous boot.

You can access Event Viewer by selecting Start, Control Panel,
Administrative Tools, and Event Viewer. When researching the meaning
of the error, information regarding Event ID, Source and Description
are important.

A tip for posting copies of Error Reports! Run Event Viewer and double
click on the error you want to copy. In the window, which appears is a
button resembling two pages. Click the button and close Event
Viewer.Now start your message (email) and do a paste into the body of
the message. Make sure this is the first paste after exiting from
Event Viewer.


--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~


Dominiccoombe wrote:
Hi Gerry,

Thanks for your reply.

Yes I have backed up important files. do that every night but will
make an extra copy now.

i already have the automatic restart turned off.

I am not sure what info you want off the blue screen.

The last one I had said:
"a process / crucial thread to the system has unexpectedly exited or
stopped"

Can I find a please to look at the dumps? will they help me?

Dominic
"Gerry" wrote:

Dominic

Have you backed up important data files?

Please post a copy of the Stop Error Report.

Disable automatic restart on system failure. This should help by
allowing time to write down the STOP code properly. Right click on
the My Computer icon on the Desktop and select Properties, Advanced,
Start-Up and Recovery, System Failure and uncheck box before
Automatically Restart.

Do not re-enable automatic restart on system failure until you have
resolved the problem. Check for variants of the Stop Error message.

An alternative is to keep pressing the F8 key during Start-Up and
select option - Disable automatic restart on system failure.

If you are using a wireless keyboard and the F8 key does not work
substitute a wired keyboard and mouse for this exercise only.

--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

Dominiccoombe wrote:
hi all,

my xp pro machine has progresses from crashing nearly every program
and having the odd unexplained reboot to now having blue screen
crashes.

I look at the blue screen but there is nothing that stands out as a
problem.

Usually blue screens are either drivers or hardware failure.

Could someone help me through this mess.

thanks

Dominic