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O.T. Avast



 
 
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  #1  
Old March 12th 18, 05:48 PM posted to microsoft.public.windowsxp.general
Mark Twain
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Posts: 2,339
Default O.T. Avast

Just to give you a heads up, today while
online I checked my bank account and noticed
a fee that was unaccountable. It turned
out to be from DigitalRiver.com (Avast)
but I didn't purchase anything.

http://i67.tinypic.com/10rkbk7.jpg

Robert


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  #2  
Old March 12th 18, 06:50 PM posted to microsoft.public.windowsxp.general
Mike Easter
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Posts: 758
Default O.T. Avast

Mark Twain wrote:
Just to give you a heads up, today while online I checked my bank
account and noticed a fee that was unaccountable. It turned out to be
from DigitalRiver.com (Avast) but I didn't purchase anything.

I don't know important details, but my first guess out of ignorance, is
that the charge is based on a mistake/misunderstanding rather than
fraudulent; and that an important actor in the mistake/misunderstanding
might likely be you.


--
Mike Easter
  #3  
Old March 12th 18, 07:29 PM posted to microsoft.public.windowsxp.general
Mike Easter
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Posts: 758
Default O.T. Avast

Good Guy wrote:

Content-Type: multipart/alternative;


Tb/ View/ Message body as/ Plain text

or

Tb/ Message/ Create filter from message/ Mark as read


--
Mike Easter
  #4  
Old March 12th 18, 08:14 PM posted to microsoft.public.windowsxp.general
Paul[_32_]
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Posts: 7,888
Default O.T. Avast

Mark Twain wrote:
Just to give you a heads up, today while
online I checked my bank account and noticed
a fee that was unaccountable. It turned
out to be from DigitalRiver.com (Avast)
but I didn't purchase anything.

http://i67.tinypic.com/10rkbk7.jpg

Robert



http://www.getavast.net/support/cancel-auto-renewal

"Most of Avast users have no clue they signed up
for the auto-renewal.

It's just a small sentence ('Renewal: Automatic')
they agreed during the initial purchase as seen
in the screenshot below.
"

Hmmm. Clever. Slick even.

Paul
  #5  
Old March 13th 18, 08:35 AM posted to microsoft.public.windowsxp.general
Mark Twain
external usenet poster
 
Posts: 2,339
Default O.T. Avast

I went back and checked my emails and
I do have one for Avast to activate it
but it's dated 2013. So apparently I did
sign up for it then but I still don't have
a password or account and I'm still using
the free version not the paid version.

So if I paid for it why isn't it running?

Something isn't right here but from the
looks of it it may be auto-renewal. So
since I don't have the password but I do
have the invoice and transaction number
I think I'll call the company tomorrow
and see if they can help.

Robert



  #6  
Old March 13th 18, 08:29 PM posted to microsoft.public.windowsxp.general
Mark Twain
external usenet poster
 
Posts: 2,339
Default O.T. Avast

I called Avast and they said I had ordered the Pro
version in 2015 but I never got any email and like
I said I have been using the free version all this
time. So to make a long story short they have taken
me off the renewal and will be refunding me the $$$$.

They really should have a 800 number set up instead
of calling long distance though.

Thanks guys for all your good help,
Robert



 




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