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XP will not boot with DSL Modem Connected?
When I start my computer, with the DSL modem connected, it hangs continuously
and will not load Windows XP? It used to work O.K. but I recently subscribed to my ISP's antivirus and firewall programs (Windws firewall is disabled) at which time they upgraded (increased) my upload and download speeds. Now the only way I can get my system to bootup is to disable my modem. Once the system boots up then I can turn my modem back on and everything operates O.K. I have had my ISP provider out to examine their equipment and connection and they say everything is O.K through their connection and the problem lies with my computer. I am using Windows XP Professional with Microsoft Explorer both of which are up to date. In desparation, I am considering using a shut off switch for my modem which would be cumbersome and my ISP provider wants me to leave my modem powered up at all times. Does anyone have any advice for overcoming this startup problem? Thnaks, in advance, for any help provided. Ray 19 -- Ray19 |
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#2
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XP will not boot with DSL Modem Connected?
How is your DSL modem connected to the PC?
Ray19 wrote: When I start my computer, with the DSL modem connected, it hangs continuously and will not load Windows XP? It used to work O.K. but I recently subscribed to my ISP's antivirus and firewall programs (Windws firewall is disabled) at which time they upgraded (increased) my upload and download speeds. Now the only way I can get my system to bootup is to disable my modem. Once the system boots up then I can turn my modem back on and everything operates O.K. I have had my ISP provider out to examine their equipment and connection and they say everything is O.K through their connection and the problem lies with my computer. I am using Windows XP Professional with Microsoft Explorer both of which are up to date. In desparation, I am considering using a shut off switch for my modem which would be cumbersome and my ISP provider wants me to leave my modem powered up at all times. Does anyone have any advice for overcoming this startup problem? Thnaks, in advance, for any help provided. Ray 19 |
#3
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XP will not boot with DSL Modem Connected?
Which technology does the modem connect to the PC ? Ethernet or
USB. If USB you may want to switch to a Ethernet connection to a Wired Ethernet card/port on your PC. USB isn't the ideal way to get a Broadband connection especially if you have higher speed. It's unusual for a Ethernet connected Access device to cause any kind of Boot delay, since it likely uses DHCP IP assignments. It might help if you could re-post with the vendor/product name of the Anti-Virus/Firewall software. Some are not good choices as they can cause severe performance loss on the PC. Free isn't always best. "Ray19" wrote in message ... When I start my computer, with the DSL modem connected, it hangs continuously and will not load Windows XP? It used to work O.K. but I recently subscribed to my ISP's antivirus and firewall programs (Windws firewall is disabled) at which time they upgraded (increased) my upload and download speeds. Now the only way I can get my system to bootup is to disable my modem. Once the system boots up then I can turn my modem back on and everything operates O.K. I have had my ISP provider out to examine their equipment and connection and they say everything is O.K through their connection and the problem lies with my computer. I am using Windows XP Professional with Microsoft Explorer both of which are up to date. In desparation, I am considering using a shut off switch for my modem which would be cumbersome and my ISP provider wants me to leave my modem powered up at all times. Does anyone have any advice for overcoming this startup problem? Thnaks, in advance, for any help provided. Ray 19 -- Ray19 |
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XP will not boot with DSL Modem Connected?
On Dec 2, 3:31*pm, Ray19 wrote:
When I start my computer, with the DSL modem connected, it hangs continuously and will not load Windows XP? It used to work O.K. but I recently subscribed to my ISP's antivirus and firewall programs (Windws firewall is disabled) at which time they upgraded (increased) my upload and download speeds. Now the only way I can get my system to bootup is to disable my modem. Once the system boots up then I can turn my modem back on and everything operates O.K. I have had my ISP provider out to examine their equipment and connection and they say everything is O.K through their connection and the problem lies with my computer. I am using Windows XP Professional with Microsoft Explorer both of which are up to date. In desparation, I am considering using a shut off switch for my modem which would be cumbersome and my ISP provider wants me to leave my modem powered up at all times. Does anyone have any advice for overcoming this startup problem? Thnaks, in advance, for any help provided. Ray 19 * -- Ray19 How does the DSL modem connect onto your PC? You will need to try to access the PC via the "Safe Mode" and uninstall the software module that is installed on your PC. IMO: These security packages provided by ISP always require an Internet access. I have experienced, in my area, a complete outage of Internet services. That cause the security package to lock down the PC and you could not access anything. NOTE: This is subject to the ISP themselves. These packages are "worthless." |
#5
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XP will not boot with DSL Modem Connected?
Ray19 wrote:
When I start my computer, with the DSL modem connected, it hangs continuously and will not load Windows XP? It used to work O.K. but I recently subscribed to my ISP's antivirus and firewall programs (Windws firewall is disabled) at which time they upgraded (increased) my upload and download speeds. Now the only way I can get my system to bootup is to disable my modem. Once the system boots up then I can turn my modem back on and everything operates O.K. I have had my ISP provider out to examine their equipment and connection and they say everything is O.K through their connection and the problem lies with my computer. I am using Windows XP Professional with Microsoft Explorer both of which are up to date. In desparation, I am considering using a shut off switch for my modem which would be cumbersome and my ISP provider wants me to leave my modem powered up at all times. Does anyone have any advice for overcoming this startup problem? Computer is trying to "remote" boot? |
#6
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XP will not boot with DSL Modem Connected?
there are a number of
reasons why it would stall the pc. ------------ but best practice is to be sure your modem is off/disabled or disconnected before windows starts up and before you close your windows session. -- db·´¯`·...¸)))º DatabaseBen, Retired Professional - Systems Analyst - Database Developer - Accountancy - Veteran of the Armed Forces "Ray19" wrote in message ... When I start my computer, with the DSL modem connected, it hangs continuously and will not load Windows XP? It used to work O.K. but I recently subscribed to my ISP's antivirus and firewall programs (Windws firewall is disabled) at which time they upgraded (increased) my upload and download speeds. Now the only way I can get my system to bootup is to disable my modem. Once the system boots up then I can turn my modem back on and everything operates O.K. I have had my ISP provider out to examine their equipment and connection and they say everything is O.K through their connection and the problem lies with my computer. I am using Windows XP Professional with Microsoft Explorer both of which are up to date. In desparation, I am considering using a shut off switch for my modem which would be cumbersome and my ISP provider wants me to leave my modem powered up at all times. Does anyone have any advice for overcoming this startup problem? Thnaks, in advance, for any help provided. Ray 19 -- Ray19 |
#7
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XP will not boot with DSL Modem Connected?
Check in your Event Viewer to see if there are any suspicious messages at
the time of your booting issues. -- Randem Systems Your Installation Specialist The Top Inno Setup Script Generator http://www.randem.com/innoscript.html http://www.rndem.com/installerproblems.html http://www.randem.com/vistainstalls.html http://www.financialtrainingservices.org "Ray19" wrote in message ... When I start my computer, with the DSL modem connected, it hangs continuously and will not load Windows XP? It used to work O.K. but I recently subscribed to my ISP's antivirus and firewall programs (Windws firewall is disabled) at which time they upgraded (increased) my upload and download speeds. Now the only way I can get my system to bootup is to disable my modem. Once the system boots up then I can turn my modem back on and everything operates O.K. I have had my ISP provider out to examine their equipment and connection and they say everything is O.K through their connection and the problem lies with my computer. I am using Windows XP Professional with Microsoft Explorer both of which are up to date. In desparation, I am considering using a shut off switch for my modem which would be cumbersome and my ISP provider wants me to leave my modem powered up at all times. Does anyone have any advice for overcoming this startup problem? Thnaks, in advance, for any help provided. Ray 19 -- Ray19 |
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