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XP BSOD reboots SP2
Hello-
I have the following computer components: AMD 2.8G celeron 32 bit ASUS p4p800Dx motherboard 512M RAM Harddrive - tried 2. The problem: Several days ago as I was working in Word my computer, which has been running mostly on with various reboots, for about 2 years now, suddenly gave me the BSOD. I reboot (didnt pay attention to what it said thinking it was a fluke), started up and worked fine for 10 minutes, then froze. Hit reset and computer would no longer boot. I came back 2 hours later and turned it on and it boot. Worked fine for a while, then froze. Same issue, wouldnt reboot after a reset. Finally it wouldnt boot at all. After about 1 full day of playing around got a new p4p800 motherboard and at least I would get a bios screen now. The current problem (After reloading XP onto another HD on another computer and un-checking 'reboot on failure' in the control panel, is the following BSOD: A problem has been detected and Windows has been shut down to prevent damage to your computer. If this is the first time you've seen this Stop error screen, restart your computer. If this screen appears again, follow these steps: Check for viruses on your computer. Remove any newly installed hard drives or hard drive controllers. Check your hard drive to make sure it is properly configured and terminated. Run CHKDSK /F to check for hard drive corruption and then restart your computer. Technical Information: *** STOP 0x0000007B (0xF9E49528, 0xC0000034, 0x00000000, 0x00000000) Other interesting info: With XP SP2 reloaded onto new HD (maxtor), this new OS/HD combo works fine in another PC box (AMD celeron 2.4G, not sure the rest). If I put same disk in my 'bad' PC box, I get that BSOD above. Ive swapped the video card, memory, power supply. There arent any other boards in 'bad' PC box to swap or change out. The only thing left is the CPU and it seems to get to 'safe mode' just fine. At this point Ive spent about 20 hours or so swapping stuff and going back and forth to Fry's electronics trying to figure out whats wrong. Lastly, it would be *awefully* nice of XP NOT TO set the default behaviour to Reboot on failure so at least we had *SOME* information about what the problem was!!! Their answer appears to be, we had a problem, lets just reboot and it might clear itself up! Thanks for any help, Jeff |
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#2
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Hi Jeff,
To determine what driver is causing the problem I need you to enable driver verifier. Steps: 1) Windows Key + R 2) Type in 'verifier' and hit enter 3) Make sure 'Create Standard Setting' is selected and hit next 4) Click on 'Select all drivers installed on this computer' and hit Finish 5) Reboot There is a possibility that your computer will crash on reboot. If this occurs hit F8 when rebooting just before the windows logo screen and select the safe mode boot option. Follow the same steps above but on step 4 choose 'Select driver names from a list'; hit next; check the box next to any driver where the provider is not Microsoft; hit Finish; reboot. This will slow the performance of you computer a little while enabled but will hopefully catch the driver causing corruption. Next time you crash the blue screen will hopefully say something like "DRIVER_VERIFIER_DETECTED_VIOLATION". If this occurs please send the corresponding minidump (by default it is at c:\windows\Minidump ) my way. If you have any questions or I didn't explain something well enough don't hesitate to e-mail me (remove "online") back. Good Luck, Joshua Smith OpenGL Test Lab Microsoft ----- Get Secure! www.microsoft.com/security This posting is provided "AS IS" with no warranties, and confers no rights "Jeff" wrote in message oups.com... Hello- I have the following computer components: AMD 2.8G celeron 32 bit ASUS p4p800Dx motherboard 512M RAM Harddrive - tried 2. The problem: Several days ago as I was working in Word my computer, which has been running mostly on with various reboots, for about 2 years now, suddenly gave me the BSOD. I reboot (didnt pay attention to what it said thinking it was a fluke), started up and worked fine for 10 minutes, then froze. Hit reset and computer would no longer boot. I came back 2 hours later and turned it on and it boot. Worked fine for a while, then froze. Same issue, wouldnt reboot after a reset. Finally it wouldnt boot at all. After about 1 full day of playing around got a new p4p800 motherboard and at least I would get a bios screen now. The current problem (After reloading XP onto another HD on another computer and un-checking 'reboot on failure' in the control panel, is the following BSOD: A problem has been detected and Windows has been shut down to prevent damage to your computer. If this is the first time you've seen this Stop error screen, restart your computer. If this screen appears again, follow these steps: Check for viruses on your computer. Remove any newly installed hard drives or hard drive controllers. Check your hard drive to make sure it is properly configured and terminated. Run CHKDSK /F to check for hard drive corruption and then restart your computer. Technical Information: *** STOP 0x0000007B (0xF9E49528, 0xC0000034, 0x00000000, 0x00000000) Other interesting info: With XP SP2 reloaded onto new HD (maxtor), this new OS/HD combo works fine in another PC box (AMD celeron 2.4G, not sure the rest). If I put same disk in my 'bad' PC box, I get that BSOD above. Ive swapped the video card, memory, power supply. There arent any other boards in 'bad' PC box to swap or change out. The only thing left is the CPU and it seems to get to 'safe mode' just fine. At this point Ive spent about 20 hours or so swapping stuff and going back and forth to Fry's electronics trying to figure out whats wrong. Lastly, it would be *awefully* nice of XP NOT TO set the default behaviour to Reboot on failure so at least we had *SOME* information about what the problem was!!! Their answer appears to be, we had a problem, lets just reboot and it might clear itself up! Thanks for any help, Jeff |
#3
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Hi Joshua-
thank you for your reply. The problem is, the 'bad' PC with the 'good' XP disk will not boot at all, period. It goes directly to the BSOD that I posted before. Also, please tell me how to turn off the verifier. Its now crashing my good Disk and computer with a different BSOD. I could not find the minidump file this time. I got the driver info, but this is for the GOOD computer, not the one that was causing me problems. Name NVIDIA RIVA TNT2/TNT2 Pro (Microsoft Corporation) PNP Device ID PCI\VEN_10DE&DEV_0028&SUBSYS_0C281048&REV_11\4&415 A68E&0&0008 Adapter Type Not Available Adapter Description NVIDIA Adapter RAM Not Available Installed Drivers Not Available Driver Version vga.sys,framebuf.dll,vga256.dll,vga64k.dll INF File 6.14.10.5673 (nv4_disp.inf section) Color Planes nv4 Color Table Entries 1 Resolution 4294967296 x 640 x 480 hertz Bits/Pixel 1 Memory Address 0xE0000000-0xE1EFFFFF Memory Address 0xE2000000-0xE3FFFFFF IRQ Channel IRQ 11 Driver c:\windows\system32\drivers\nv4_mini.sys (6.14.10.5673, 1.81 MB (1,897,408 bytes), 8/14/2005 6:34 AM) Now I have to see if I cant get this system up and working once again. email me directly if you dont hear back from me: Thanks, Jeff |
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