If this is your first visit, be sure to check out the FAQ by clicking the link above. You may have to register before you can post: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. |
|
|
Thread Tools | Display Modes |
#1
|
|||
|
|||
O.T. Avast
Just to give you a heads up, today while
online I checked my bank account and noticed a fee that was unaccountable. It turned out to be from DigitalRiver.com (Avast) but I didn't purchase anything. http://i67.tinypic.com/10rkbk7.jpg Robert |
Ads |
#2
|
|||
|
|||
O.T. Avast
Mark Twain wrote:
Just to give you a heads up, today while online I checked my bank account and noticed a fee that was unaccountable. It turned out to be from DigitalRiver.com (Avast) but I didn't purchase anything. I don't know important details, but my first guess out of ignorance, is that the charge is based on a mistake/misunderstanding rather than fraudulent; and that an important actor in the mistake/misunderstanding might likely be you. -- Mike Easter |
#3
|
|||
|
|||
O.T. Avast
Good Guy wrote:
Content-Type: multipart/alternative; Tb/ View/ Message body as/ Plain text or Tb/ Message/ Create filter from message/ Mark as read -- Mike Easter |
#4
|
|||
|
|||
O.T. Avast
Mark Twain wrote:
Just to give you a heads up, today while online I checked my bank account and noticed a fee that was unaccountable. It turned out to be from DigitalRiver.com (Avast) but I didn't purchase anything. http://i67.tinypic.com/10rkbk7.jpg Robert http://www.getavast.net/support/cancel-auto-renewal "Most of Avast users have no clue they signed up for the auto-renewal. It's just a small sentence ('Renewal: Automatic') they agreed during the initial purchase as seen in the screenshot below. " Hmmm. Clever. Slick even. Paul |
#5
|
|||
|
|||
O.T. Avast
I went back and checked my emails and
I do have one for Avast to activate it but it's dated 2013. So apparently I did sign up for it then but I still don't have a password or account and I'm still using the free version not the paid version. So if I paid for it why isn't it running? Something isn't right here but from the looks of it it may be auto-renewal. So since I don't have the password but I do have the invoice and transaction number I think I'll call the company tomorrow and see if they can help. Robert |
#6
|
|||
|
|||
O.T. Avast
I called Avast and they said I had ordered the Pro
version in 2015 but I never got any email and like I said I have been using the free version all this time. So to make a long story short they have taken me off the renewal and will be refunding me the $$$$. They really should have a 800 number set up instead of calling long distance though. Thanks guys for all your good help, Robert |
Thread Tools | |
Display Modes | |
|
|