Fax configuration assistance required

Hi Darlene, apologies for not giving kudos for the contents of your
previous post. Believe me - the fact that you knew of the Outer Hebrides DID
register in the correct department. :-) I try to strike a balance between
staying on topic and chatting with you so don't chastise me too much! ;-)

"Darlene" wrote in message
news
Peter,

If I remember the time difference correctly it's some ungodly hour in the
morning where you are now, yes?

No Darlene, it's approx.10.30 pm right here right now. Time doesn't stop me
girl, I carry on into the wee small hours if need be.

And you were supposed to give me props for
having heard of the Hebrides my dear boy - will I have to launch into a
chorus of "Donald where's your trousers" to impress as a true afficionado
of
all things related to the British Isles?

No - I will take your word for it my dear. :-) That and the fact you
called yourself an Anglophile!

Seriously, I'm pretty sure that I was online while I successfully sent a
fax. Please remember that you are dealing with a Luddite here - I don't
know
what a NIC is!

It's a Network Interface Card and links ones computer/notebook with a
modem, router, etc.

I have two seperate modems, one built in to the computer (an
all purpose gizmo which I previously used for dialup - thank God my phone
company called me with a promotion for their DSL product!) and a seperate
DSL
modem. My phone line from the wall (let's deal with incoming for a sec)
is
split between the external modem which handles the DSL internet connection
&
feeds my Gateway (that almost sounds obscene...lol) through an Ethernet
connection and another phone line which plugs in to the internal modem
which
I now use just for faxing.

That's all they're good for nowadays, dial-up is pretty much useless in
this day and age.

I'm sorry I can't visualize your setup (the last guy bragging about his
zoom
was not talking about a modem - it was a camera lens...lol) but if you can
split the phone line so one feed is strictly DSL & one is the fax/phone
line
you should be able to stay online - it does take a little filter gizmo for
the telephone is all. I suspect they have those in Great Britain (since
you're so close to Germany.....lol)

I'm not sure this exchange is helping anybody else - if you want to get in
touch directly you could always IM me @ .

Dar

You betcha! :-)

snipped

"Darlene" wrote in message
news
snipped

I'm sorry I can't visualize your setup (the last guy bragging about his
zoom
was not talking about a modem - it was a camera lens...lol) but if you can
split the phone line so one feed is strictly DSL & one is the fax/phone
line
you should be able to stay online - it does take a little filter gizmo for
the telephone is all. I suspect they have those in Great Britain (since
you're so close to Germany.....lol)

Darlene, that's exactly the setup I've got. So to keep my DSL internet
connection and have the capability to send faxes concurrently I have to
disconnect the telephone from the Phone side of the splitter and then
connect the fax modem to this now empty Phone socket. If this works then it
solves several problems. I could receive faxes also because I previously
thought I had to connect my fax modem to the Modem socket on the DSL
filter/splitter thereby disconnecting from the internet. And the other
telephone in the house is connected via DSL filter to the external phone
line/wall socket therefore the telephone would be available as well. I think
this mirrors the setup at your place. Well this would solve everything,
please confirm that it does indeed work.
BTW, did you design your own fax cover sheet or have you been sending
faxes without one? I'm pretty sure Micro$oft should have several that you
could choose from. They have the file extension .cov and so far I haven't
been able to find any. Can you help?

I'm not sure this exchange is helping anybody else - if you want to get in
touch directly you could always IM me @ .

Dar

Hey Darlene, sorry but I don't have/use/need/want the hotmail IM client.
AT ALL. Drops all kinds of nasty stuff into your system. I have sent you
email to the above address though. ;-)
Take care,
Peter

Hi, just letting everyone know that I have now found the fax cover pages
and need some practise sending faxes. Anyone?
Regards,
Peter


"Peter Sklodowski" wrote in message
...
BTW, did you design your own fax cover sheet or have you been sending
faxes without one? I'm pretty sure Micro$oft should have several that you
could choose from. They have the file extension .cov and so far I haven't
been able to find any. Can you help?

snipped

Well I haven't seen your e-mail yet! Hotmail must have put it in spam and I
missed it : ( Please try again at your convenience.

I have a friend who also shies away from any and all IM products but I
understand that Zonealarm makes a product which secures IM now. When I was
on dialup I was told not to worry about it but now that I've got the DSL
setup I'll have to investigate.

Glad to see you got the fax cover sheet sorted out. The MSFax Wizard has a
couple options, and Microsoft Office also lets you create Fax cover sheets,
fyi.

The weather's been gawdawful here for days and I'm one of those "lucky"
people who gets stuck in bed with a migraine when the barometric pressure
drops. Of course I realize that complaining about rain to a Brit is pathetic
but there you are. As I recall during our first trip in 1971 we actually hit
the lake region when it wasn't raining - how rare is that!

I'll be watching for your e-mail kiddo.

Dar


"Peter Sklodowski" wrote:


"Darlene" wrote in message
news
snipped

I'm sorry I can't visualize your setup (the last guy bragging about his
zoom
was not talking about a modem - it was a camera lens...lol) but if you can
split the phone line so one feed is strictly DSL & one is the fax/phone
line
you should be able to stay online - it does take a little filter gizmo for
the telephone is all. I suspect they have those in Great Britain (since
you're so close to Germany.....lol)

Darlene, that's exactly the setup I've got. So to keep my DSL internet
connection and have the capability to send faxes concurrently I have to
disconnect the telephone from the Phone side of the splitter and then
connect the fax modem to this now empty Phone socket. If this works then it
solves several problems. I could receive faxes also because I previously
thought I had to connect my fax modem to the Modem socket on the DSL
filter/splitter thereby disconnecting from the internet. And the other
telephone in the house is connected via DSL filter to the external phone
line/wall socket therefore the telephone would be available as well. I think
this mirrors the setup at your place. Well this would solve everything,
please confirm that it does indeed work.
BTW, did you design your own fax cover sheet or have you been sending
faxes without one? I'm pretty sure Micro$oft should have several that you
could choose from. They have the file extension .cov and so far I haven't
been able to find any. Can you help?

I'm not sure this exchange is helping anybody else - if you want to get in
touch directly you could always IM me @ .

Dar

Hey Darlene, sorry but I don't have/use/need/want the hotmail IM client.
AT ALL. Drops all kinds of nasty stuff into your system. I have sent you
email to the above address though. ;-)
Take care,
Peter

Peter,

(and whoever else reads this)

I stumbled across a post in the section for "newbies" which is bang on point
here. Apparently one of our fellow users had a telephone installer muck up
their modem/DSL connection so one of the Microsoft experts explains how it
needs to be set up!

Here's the link:

http://www.microsoft.com/communities...=en-us&m=1&p=1



(btw, sorry I rambled so much in my e-mail - I'm not always that verbose, I
promise...lol)


"Peter Sklodowski" wrote:


"Darlene" wrote in message
news
snipped

I'm sorry I can't visualize your setup (the last guy bragging about his
zoom
was not talking about a modem - it was a camera lens...lol) but if you can
split the phone line so one feed is strictly DSL & one is the fax/phone
line
you should be able to stay online - it does take a little filter gizmo for
the telephone is all. I suspect they have those in Great Britain (since
you're so close to Germany.....lol)

Darlene, that's exactly the setup I've got. So to keep my DSL internet
connection and have the capability to send faxes concurrently I have to
disconnect the telephone from the Phone side of the splitter and then
connect the fax modem to this now empty Phone socket. If this works then it
solves several problems. I could receive faxes also because I previously
thought I had to connect my fax modem to the Modem socket on the DSL
filter/splitter thereby disconnecting from the internet. And the other
telephone in the house is connected via DSL filter to the external phone
line/wall socket therefore the telephone would be available as well. I think
this mirrors the setup at your place. Well this would solve everything,
please confirm that it does indeed work.
BTW, did you design your own fax cover sheet or have you been sending
faxes without one? I'm pretty sure Micro$oft should have several that you
could choose from. They have the file extension .cov and so far I haven't
been able to find any. Can you help?

I'm not sure this exchange is helping anybody else - if you want to get in
touch directly you could always IM me @ .

Dar

Hey Darlene, sorry but I don't have/use/need/want the hotmail IM client.
AT ALL. Drops all kinds of nasty stuff into your system. I have sent you
email to the above address though. ;-)
Take care,
Peter

Hey Darlene, well that link has saved me from numerous headaches and
making bad connections. It describes everything in simple terms which is
what I need being ever the fax virgin! I'll give you a gold star for that
babe! ;-)

Peter

"Darlene" wrote in message
...

Peter,

(and whoever else reads this)

I stumbled across a post in the section for "newbies" which is bang on
point
here. Apparently one of our fellow users had a telephone installer muck
up
their modem/DSL connection so one of the Microsoft experts explains how it
needs to be set up!

Here's the link:

http://www.microsoft.com/communities...=en-us&m=1&p=1



(btw, sorry I rambled so much in my e-mail - I'm not always that verbose,
I
promise...lol)


"Peter Sklodowski" wrote:


"Darlene" wrote in message
news
snipped

I'm sorry I can't visualize your setup (the last guy bragging about his
zoom
was not talking about a modem - it was a camera lens...lol) but if you
can
split the phone line so one feed is strictly DSL & one is the fax/phone
line
you should be able to stay online - it does take a little filter gizmo
for
the telephone is all. I suspect they have those in Great Britain
(since
you're so close to Germany.....lol)

Darlene, that's exactly the setup I've got. So to keep my DSL internet
connection and have the capability to send faxes concurrently I have to
disconnect the telephone from the Phone side of the splitter and then
connect the fax modem to this now empty Phone socket. If this works then
it
solves several problems. I could receive faxes also because I previously
thought I had to connect my fax modem to the Modem socket on the DSL
filter/splitter thereby disconnecting from the internet. And the other
telephone in the house is connected via DSL filter to the external phone
line/wall socket therefore the telephone would be available as well. I
think
this mirrors the setup at your place. Well this would solve everything,
please confirm that it does indeed work.
BTW, did you design your own fax cover sheet or have you been sending
faxes without one? I'm pretty sure Micro$oft should have several that you
could choose from. They have the file extension .cov and so far I
haven't
been able to find any. Can you help?

I'm not sure this exchange is helping anybody else - if you want to get
in
touch directly you could always IM me @ .

Dar

Hey Darlene, sorry but I don't have/use/need/want the hotmail IM
client.
AT ALL. Drops all kinds of nasty stuff into your system. I have sent you
email to the above address though. ;-)
Take care,
Peter

Hey Peter,

Please tell me that this was in fact pretty much the way I had described my
own setup?

I am feeling somewhat abashed right now (not to be confused with Akbash,
which is a breed of herding dog that originated, if memory serves, in the
homeland of at least some of your paternal antecedents Poland) as there was a
reply to my original post looking for help that was downright mean : S.

Looking forward to hearing from you soon.

Dar
"Peter Sklodowski" wrote:

Hey Darlene, well that link has saved me from numerous headaches and
making bad connections. It describes everything in simple terms which is
what I need being ever the fax virgin! I'll give you a gold star for that
babe! ;-)

Peter

"Darlene" wrote in message
...

Peter,

(and whoever else reads this)

I stumbled across a post in the section for "newbies" which is bang on
point
here. Apparently one of our fellow users had a telephone installer muck
up
their modem/DSL connection so one of the Microsoft experts explains how it
needs to be set up!

Here's the link:

http://www.microsoft.com/communities...=en-us&m=1&p=1



(btw, sorry I rambled so much in my e-mail - I'm not always that verbose,
I
promise...lol)


"Peter Sklodowski" wrote:


"Darlene" wrote in message
news
snipped

I'm sorry I can't visualize your setup (the last guy bragging about his
zoom
was not talking about a modem - it was a camera lens...lol) but if you
can
split the phone line so one feed is strictly DSL & one is the fax/phone
line
you should be able to stay online - it does take a little filter gizmo
for
the telephone is all. I suspect they have those in Great Britain
(since
you're so close to Germany.....lol)

Darlene, that's exactly the setup I've got. So to keep my DSL internet
connection and have the capability to send faxes concurrently I have to
disconnect the telephone from the Phone side of the splitter and then
connect the fax modem to this now empty Phone socket. If this works then
it
solves several problems. I could receive faxes also because I previously
thought I had to connect my fax modem to the Modem socket on the DSL
filter/splitter thereby disconnecting from the internet. And the other
telephone in the house is connected via DSL filter to the external phone
line/wall socket therefore the telephone would be available as well. I
think
this mirrors the setup at your place. Well this would solve everything,
please confirm that it does indeed work.
BTW, did you design your own fax cover sheet or have you been sending
faxes without one? I'm pretty sure Micro$oft should have several that you
could choose from. They have the file extension .cov and so far I
haven't
been able to find any. Can you help?

I'm not sure this exchange is helping anybody else - if you want to get
in
touch directly you could always IM me @ .

Dar

Hey Darlene, sorry but I don't have/use/need/want the hotmail IM
client.
AT ALL. Drops all kinds of nasty stuff into your system. I have sent you
email to the above address though. ;-)
Take care,
Peter

tks everybody in this group Ive nearly got my fax working, with DSL with my
computer - you are right you just stick in a 2-way adaptor into the phone
jack of the DSL filter and conect a good old fashioned 56k dial up modem in
the computer (fortunately I never trashed the old modem when I installed the
wireless card to get to the DSL router!) .Then you just configure fax in the
fax console. I managed to receive and print a fax. But I am getting error on
sending a fax. As I knew no other numbers, I made the TSID and the CSID the
same as my phone # It worked to Receive, why not to Send? Any ideas anybody?
The only other problem is I dunno yet is, if I'm out, does the fax reply to a
phone call with that ghastly squeal to the caller instead of BT call miner
(phone co answering service) ?

"Darlene" wrote:

Thanks for the heads up. I'm more concerned with sending than receiving
anyway so it's not a big problem but I'm glad you corrected the
misinformation I inadvertently gave my good buddy Peter!

"Lem" wrote:

Darlene wrote:
Hey Peter,

snipped

Just a suggestion - don't know if it's possible in your area, but where I
live the phone company offers something called Identicall where they give you
a second phone number that has a different ring without a second physical
line. If that's available where you are you could get a 2nd number and
configure your fax modem to answer that number. Just call me Ma Bell!
(that's what we call the phone company up here in the land of polar bears and
igloos...lol)

snipped


Darlene --
Unfortunately, Windows XP Fax does not work with distinctive ring (the
generic name for "Identicall"). If you want to use such a feature (and
it is a money-saver), you'll need to buy some third-party hardware, such
as: http://www.command-comm.com/fax_switch/fax_switch.html

Jack wrote:
tks everybody in this group Ive nearly got my fax working, with DSL with my
computer - you are right you just stick in a 2-way adaptor into the phone
jack of the DSL filter and conect a good old fashioned 56k dial up modem in
the computer (fortunately I never trashed the old modem when I installed the
wireless card to get to the DSL router!) .Then you just configure fax in the
fax console. I managed to receive and print a fax. But I am getting error on
sending a fax. As I knew no other numbers, I made the TSID and the CSID the
same as my phone # It worked to Receive, why not to Send? Any ideas anybody?
The only other problem is I dunno yet is, if I'm out, does the fax reply to a
phone call with that ghastly squeal to the caller instead of BT call miner
(phone co answering service) ?

"Darlene" wrote:

Thanks for the heads up. I'm more concerned with sending than receiving
anyway so it's not a big problem but I'm glad you corrected the
misinformation I inadvertently gave my good buddy Peter!

"Lem" wrote:

Darlene wrote:
Hey Peter,

snipped

Just a suggestion - don't know if it's possible in your area, but where I
live the phone company offers something called Identicall where they give you
a second phone number that has a different ring without a second physical
line. If that's available where you are you could get a 2nd number and
configure your fax modem to answer that number. Just call me Ma Bell!
(that's what we call the phone company up here in the land of polar bears and
igloos...lol)

snipped
Darlene --
Unfortunately, Windows XP Fax does not work with distinctive ring (the
generic name for "Identicall"). If you want to use such a feature (and
it is a money-saver), you'll need to buy some third-party hardware, such
as: http://www.command-comm.com/fax_switch/fax_switch.html

Jack --

First of all, you should start your own thread instead of piggybacking
on a week-old chat between Darlene and Peter.

Second, TSID and CSID are only "required" -- if at all -- by your
telephone company and/or government. The fax software doesn't care what
you call yourself or how you identify yourself to others.

Third, as far as your inability to send is concerned, double check to
make sure that "Enable send" is checked. See
http://support.microsoft.com/kb/306550/ (How to enable and configure the
Fax service in Windows XP). If that's not your problem, post back in a
new thread with a descriptive subject and a description of exactly what
happens when you try to send, including the complete text of any error
messages you get. "I'm getting an error" doesn't help in diagnosing
things. Describe how you are attempting to send a fax. Also, please
check to ensure that your fax modem is on the Windows HCL (now the
Windows catalog): http://www.microsoft.com/whdc/hcl/default.mspx

Fourth, if you configure fax to automatically receive, it will answer
ALL incoming calls. Unless you can configure BT call minder to answer
after a fewer number of rings than you have configured the fax console
to answer, then yes, while you are away, callers will year the fax tone
when they call you.

so sorry, I thought this was a community! But thanks for your help anyway

"Lem" wrote:

Jack wrote:
tks everybody in this group Ive nearly got my fax working, with DSL with my
computer - you are right you just stick in a 2-way adaptor into the phone
jack of the DSL filter and conect a good old fashioned 56k dial up modem in
the computer (fortunately I never trashed the old modem when I installed the
wireless card to get to the DSL router!) .Then you just configure fax in the
fax console. I managed to receive and print a fax. But I am getting error on
sending a fax. As I knew no other numbers, I made the TSID and the CSID the
same as my phone # It worked to Receive, why not to Send? Any ideas anybody?
The only other problem is I dunno yet is, if I'm out, does the fax reply to a
phone call with that ghastly squeal to the caller instead of BT call miner
(phone co answering service) ?

"Darlene" wrote:

Thanks for the heads up. I'm more concerned with sending than receiving
anyway so it's not a big problem but I'm glad you corrected the
misinformation I inadvertently gave my good buddy Peter!

"Lem" wrote:

Darlene wrote:
Hey Peter,

snipped

Just a suggestion - don't know if it's possible in your area, but where I
live the phone company offers something called Identicall where they give you
a second phone number that has a different ring without a second physical
line. If that's available where you are you could get a 2nd number and
configure your fax modem to answer that number. Just call me Ma Bell!
(that's what we call the phone company up here in the land of polar bears and
igloos...lol)

snipped
Darlene --
Unfortunately, Windows XP Fax does not work with distinctive ring (the
generic name for "Identicall"). If you want to use such a feature (and
it is a money-saver), you'll need to buy some third-party hardware, such
as: http://www.command-comm.com/fax_switch/fax_switch.html

Jack --

First of all, you should start your own thread instead of piggybacking
on a week-old chat between Darlene and Peter.

Second, TSID and CSID are only "required" -- if at all -- by your
telephone company and/or government. The fax software doesn't care what
you call yourself or how you identify yourself to others.

Third, as far as your inability to send is concerned, double check to
make sure that "Enable send" is checked. See
http://support.microsoft.com/kb/306550/ (How to enable and configure the
Fax service in Windows XP). If that's not your problem, post back in a
new thread with a descriptive subject and a description of exactly what
happens when you try to send, including the complete text of any error
messages you get. "I'm getting an error" doesn't help in diagnosing
things. Describe how you are attempting to send a fax. Also, please
check to ensure that your fax modem is on the Windows HCL (now the
Windows catalog): http://www.microsoft.com/whdc/hcl/default.mspx

Fourth, if you configure fax to automatically receive, it will answer
ALL incoming calls. Unless you can configure BT call minder to answer
after a fewer number of rings than you have configured the fax console
to answer, then yes, while you are away, callers will year the fax tone
when they call you.

Jack wrote:
so sorry, I thought this was a community! But thanks for your help anyway

"Lem" wrote:

Jack wrote:
tks everybody in this group Ive nearly got my fax working, with DSL with my
computer - you are right you just stick in a 2-way adaptor into the phone
jack of the DSL filter and conect a good old fashioned 56k dial up modem in
the computer (fortunately I never trashed the old modem when I installed the
wireless card to get to the DSL router!) .Then you just configure fax in the
fax console. I managed to receive and print a fax. But I am getting error on
sending a fax. As I knew no other numbers, I made the TSID and the CSID the
same as my phone # It worked to Receive, why not to Send? Any ideas anybody?
The only other problem is I dunno yet is, if I'm out, does the fax reply to a
phone call with that ghastly squeal to the caller instead of BT call miner
(phone co answering service) ?

"Darlene" wrote:

Thanks for the heads up. I'm more concerned with sending than receiving
anyway so it's not a big problem but I'm glad you corrected the
misinformation I inadvertently gave my good buddy Peter!

"Lem" wrote:

Darlene wrote:
Hey Peter,

snipped

Just a suggestion - don't know if it's possible in your area, but where I
live the phone company offers something called Identicall where they give you
a second phone number that has a different ring without a second physical
line. If that's available where you are you could get a 2nd number and
configure your fax modem to answer that number. Just call me Ma Bell!
(that's what we call the phone company up here in the land of polar bears and
igloos...lol)

snipped
Darlene --
Unfortunately, Windows XP Fax does not work with distinctive ring (the
generic name for "Identicall"). If you want to use such a feature (and
it is a money-saver), you'll need to buy some third-party hardware, such
as: http://www.command-comm.com/fax_switch/fax_switch.html

Jack --

First of all, you should start your own thread instead of piggybacking
on a week-old chat between Darlene and Peter.

Second, TSID and CSID are only "required" -- if at all -- by your
telephone company and/or government. The fax software doesn't care what
you call yourself or how you identify yourself to others.

Third, as far as your inability to send is concerned, double check to
make sure that "Enable send" is checked. See
http://support.microsoft.com/kb/306550/ (How to enable and configure the
Fax service in Windows XP). If that's not your problem, post back in a
new thread with a descriptive subject and a description of exactly what
happens when you try to send, including the complete text of any error
messages you get. "I'm getting an error" doesn't help in diagnosing
things. Describe how you are attempting to send a fax. Also, please
check to ensure that your fax modem is on the Windows HCL (now the
Windows catalog): http://www.microsoft.com/whdc/hcl/default.mspx

Fourth, if you configure fax to automatically receive, it will answer
ALL incoming calls. Unless you can configure BT call minder to answer
after a fewer number of rings than you have configured the fax console
to answer, then yes, while you are away, callers will year the fax tone
when they call you.


Well, I guess it is a community, but it's also a "newsgroup." Most of
the folks who are likely to help access the newsgroup with a
"newsreader" and don't use the web-based interface on the Microsoft
support page. If someone is scanning the topics, they're not likely to
go back and look a thread from a while ago that seems to have been
completed.