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#1
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0x81000301
0x81000301, im getting this error code when trying to
sign into messenger,, whats it mean and why am i getting this,, it wont let me connect at all |
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#2
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0x81000301
Greetings Chris,
Here are some suggestions you should check/try if you haven't already: 1. The date on your computer needs to be set properly -- double click the clock verify that the time and date are set. 2. If your password information is not saved, verify that you are typing it in with the correct case (uppercase or lowercase). 3. Change your password @ http://memberservicesnet.passport.com/memberservice.srf to something smaller (under 10-12 characters), then try signing in again. 4. If you use a firewall (like ZoneAlarm, Norton Internet Security etc. ), it's possible that Messenger doesn't have the correct rights to access the Internet, especially since you upgraded. You may need to re/add Messenger to the allowed list of programs in your firewall if this is the case. 5. If you disabled your firewall in the past, it still may be blocking Messenger -- try restarting it and see if that helps the situation. You also might try uninstalling an installed firewall, to verify that it isn't causing a problem (even if it is disabled). 6. Clear your IE cache and cookies -- open Internet Explorer, click the Tools menu, then Internet Options, then click the Delete Files button, and when that's complete click the Delete Cookies button. 7. Check your IE Security settings -- open Internet Explorer, click the Tools menu, then Internet Options, then Advanced tab, scroll to the Security section, and verify that "Check for server certificate revocation" is unchecked. Also verify that 'Use SSL 2.0' and Use SSL 3.0' is checked, then click OK. 8. Click Start, then Run, and enter the following: regsvr32 softpub.dll then click OK ____________________________________________ Jonathan Kay Microsoft MVP - Windows Messenger/MSN Messenger Associate Expert http://www.microsoft.com/windowsxp/expertzone/ Messenger Resources - http://messenger.jonathankay.com All posts unless otherwise specified are (c) 2004 Jonathan Kay. You *must* contact me for redistribution rights. "Chris" wrote in message ... 0x81000301, im getting this error code when trying to sign into messenger,, whats it mean and why am i getting this,, it wont let me connect at all |
#3
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0x81000301
Hi Jonathan,
I have the same problem, i followed each and every steps but still failed to connect. I do not have firewall on my machine, i do have Symantic Antivirus, corporate edition which allows me to connect to MSN. I have problem connecting to MSN only from my workplace, otherwise MSN works fine if i connect from Home or Hotel. Surprisingly, my fellow worker does not have problem connecting to MSN from work eventhough we are on same LAN and network. Is there any work around? -----Original Message----- Greetings Chris, Here are some suggestions you should check/try if you haven't already: 1. The date on your computer needs to be set properly -- double click the clock verify that the time and date are set. 2. If your password information is not saved, verify that you are typing it in with the correct case (uppercase or lowercase). 3. Change your password @ http://memberservicesnet.passport.com/memberservice.srf to something smaller (under 10-12 characters), then try signing in again. 4. If you use a firewall (like ZoneAlarm, Norton Internet Security etc. ), it's possible that Messenger doesn't have the correct rights to access the Internet, especially since you upgraded. You may need to re/add Messenger to the allowed list of programs in your firewall if this is the case. 5. If you disabled your firewall in the past, it still may be blocking Messenger -- try restarting it and see if that helps the situation. You also might try uninstalling an installed firewall, to verify that it isn't causing a problem (even if it is disabled). 6. Clear your IE cache and cookies -- open Internet Explorer, click the Tools menu, then Internet Options, then click the Delete Files button, and when that's complete click the Delete Cookies button. 7. Check your IE Security settings -- open Internet Explorer, click the Tools menu, then Internet Options, then Advanced tab, scroll to the Security section, and verify that "Check for server certificate revocation" is unchecked. Also verify that 'Use SSL 2.0' and Use SSL 3.0' is checked, then click OK. 8. Click Start, then Run, and enter the following: regsvr32 softpub.dll then click OK ____________________________________________ Jonathan Kay Microsoft MVP - Windows Messenger/MSN Messenger Associate Expert http://www.microsoft.com/windowsxp/expertzone/ Messenger Resources - http://messenger.jonathankay.com All posts unless otherwise specified are (c) 2004 Jonathan Kay. You *must* contact me for redistribution rights. "Chris" wrote in message ... 0x81000301, im getting this error code when trying to sign into messenger,, whats it mean and why am i getting this,, it wont let me connect at all . |
#4
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0x81000301
Hi Jonathan,
I have the same problem, i followed each and every steps but still failed to connect. I do not have firewall on my machine, i do have Symantic Antivirus, corporate edition which allows me to connect to MSN. I have problem connecting to MSN only from my workplace, otherwise MSN works fine if i connect from Home or Hotel. Surprisingly, my fellow worker does not have problem connecting to MSN from work eventhough we are on same LAN and network. Is there any work around? -----Original Message----- Greetings Chris, Here are some suggestions you should check/try if you haven't already: 1. The date on your computer needs to be set properly -- double click the clock verify that the time and date are set. 2. If your password information is not saved, verify that you are typing it in with the correct case (uppercase or lowercase). 3. Change your password @ http://memberservicesnet.passport.com/memberservice.srf to something smaller (under 10-12 characters), then try signing in again. 4. If you use a firewall (like ZoneAlarm, Norton Internet Security etc. ), it's possible that Messenger doesn't have the correct rights to access the Internet, especially since you upgraded. You may need to re/add Messenger to the allowed list of programs in your firewall if this is the case. 5. If you disabled your firewall in the past, it still may be blocking Messenger -- try restarting it and see if that helps the situation. You also might try uninstalling an installed firewall, to verify that it isn't causing a problem (even if it is disabled). 6. Clear your IE cache and cookies -- open Internet Explorer, click the Tools menu, then Internet Options, then click the Delete Files button, and when that's complete click the Delete Cookies button. 7. Check your IE Security settings -- open Internet Explorer, click the Tools menu, then Internet Options, then Advanced tab, scroll to the Security section, and verify that "Check for server certificate revocation" is unchecked. Also verify that 'Use SSL 2.0' and Use SSL 3.0' is checked, then click OK. 8. Click Start, then Run, and enter the following: regsvr32 softpub.dll then click OK ____________________________________________ Jonathan Kay Microsoft MVP - Windows Messenger/MSN Messenger Associate Expert http://www.microsoft.com/windowsxp/expertzone/ Messenger Resources - http://messenger.jonathankay.com All posts unless otherwise specified are (c) 2004 Jonathan Kay. You *must* contact me for redistribution rights. "Chris" wrote in message ... 0x81000301, im getting this error code when trying to sign into messenger,, whats it mean and why am i getting this,, it wont let me connect at all . |
#5
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0x81000301
Hi Jonathan,
I have the same problem, i followed each and every steps but still failed to connect. I do not have firewall on my machine, i do have Symantic Antivirus, corporate edition which allows me to connect to MSN. I have problem connecting to MSN only from my workplace, otherwise MSN works fine if i connect from Home or Hotel. Surprisingly, my fellow worker does not have problem connecting to MSN from work eventhough we are on same LAN and network. Is there any work around? -----Original Message----- Greetings Chris, Here are some suggestions you should check/try if you haven't already: 1. The date on your computer needs to be set properly -- double click the clock verify that the time and date are set. 2. If your password information is not saved, verify that you are typing it in with the correct case (uppercase or lowercase). 3. Change your password @ http://memberservicesnet.passport.com/memberservice.srf to something smaller (under 10-12 characters), then try signing in again. 4. If you use a firewall (like ZoneAlarm, Norton Internet Security etc. ), it's possible that Messenger doesn't have the correct rights to access the Internet, especially since you upgraded. You may need to re/add Messenger to the allowed list of programs in your firewall if this is the case. 5. If you disabled your firewall in the past, it still may be blocking Messenger -- try restarting it and see if that helps the situation. You also might try uninstalling an installed firewall, to verify that it isn't causing a problem (even if it is disabled). 6. Clear your IE cache and cookies -- open Internet Explorer, click the Tools menu, then Internet Options, then click the Delete Files button, and when that's complete click the Delete Cookies button. 7. Check your IE Security settings -- open Internet Explorer, click the Tools menu, then Internet Options, then Advanced tab, scroll to the Security section, and verify that "Check for server certificate revocation" is unchecked. Also verify that 'Use SSL 2.0' and Use SSL 3.0' is checked, then click OK. 8. Click Start, then Run, and enter the following: regsvr32 softpub.dll then click OK ____________________________________________ Jonathan Kay Microsoft MVP - Windows Messenger/MSN Messenger Associate Expert http://www.microsoft.com/windowsxp/expertzone/ Messenger Resources - http://messenger.jonathankay.com All posts unless otherwise specified are (c) 2004 Jonathan Kay. You *must* contact me for redistribution rights. "Chris" wrote in message ... 0x81000301, im getting this error code when trying to sign into messenger,, whats it mean and why am i getting this,, it wont let me connect at all . |
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