USB Hard Drive no longer working

I have just about exhausted every possiblility I can
think of to solve this problem. I have a Buslink Disk-On-
The-Go USB 2.0 20GB Hard Drive, that up until yesterday,
worked perfectly. It seems it stopped working after I
did a Windows Update. Now, the drive is shown in Device
Manager as an Unknown Device under the USB Controllers.
When I try to reinstall the driver, it alway comes up
that in can't find one, yet when I plug it into my laptop
and look up the driver details, I can find on this
computer exactly the same file, but it still doesn't
recognize it. System Restore hasn't yeilded any results,
nor has reloading XP. I'd hate to have to reformat and
reload my entire computer just to get the functionality
of that drive back, but I use it all the time. The
Buslink site is of no use, they don't make a driver for
this product because XP has it built into it. I don't
know what or which Windows update caused this problem,
that's the only thing I've done to my computer within the
timeframe that all this happened. I'm stumped. Anyone
have any ideas at all? Thanks.

Try it on another machine? (and cross your fingers)

"Ray Pomeroy" wrote in message ...
I have just about exhausted every possiblility I can
think of to solve this problem. I have a Buslink Disk-On-
The-Go USB 2.0 20GB Hard Drive, that up until yesterday,
worked perfectly. It seems it stopped working after I
did a Windows Update. Now, the drive is shown in Device
Manager as an Unknown Device under the USB Controllers.
When I try to reinstall the driver, it alway comes up
that in can't find one, yet when I plug it into my laptop
and look up the driver details, I can find on this
computer exactly the same file, but it still doesn't
recognize it. System Restore hasn't yeilded any results,
nor has reloading XP. I'd hate to have to reformat and
reload my entire computer just to get the functionality
of that drive back, but I use it all the time. The
Buslink site is of no use, they don't make a driver for
this product because XP has it built into it. I don't
know what or which Windows update caused this problem,
that's the only thing I've done to my computer within the
timeframe that all this happened. I'm stumped. Anyone
have any ideas at all? Thanks.

Try it on another machine? (and cross your fingers)

"Ray Pomeroy" wrote in message ...
I have just about exhausted every possiblility I can
think of to solve this problem. I have a Buslink Disk-On-
The-Go USB 2.0 20GB Hard Drive, that up until yesterday,
worked perfectly. It seems it stopped working after I
did a Windows Update. Now, the drive is shown in Device
Manager as an Unknown Device under the USB Controllers.
When I try to reinstall the driver, it alway comes up
that in can't find one, yet when I plug it into my laptop
and look up the driver details, I can find on this
computer exactly the same file, but it still doesn't
recognize it. System Restore hasn't yeilded any results,
nor has reloading XP. I'd hate to have to reformat and
reload my entire computer just to get the functionality
of that drive back, but I use it all the time. The
Buslink site is of no use, they don't make a driver for
this product because XP has it built into it. I don't
know what or which Windows update caused this problem,
that's the only thing I've done to my computer within the
timeframe that all this happened. I'm stumped. Anyone
have any ideas at all? Thanks.

uninstall all of the USB ports in device manager.

reboot the computer without the USB hard drive connected

let Windows find and reinstall the drivers forthe USB controller

connect USB hard drive

uninstall all of the USB ports in device manager.

reboot the computer without the USB hard drive connected

let Windows find and reinstall the drivers forthe USB controller

connect USB hard drive

Originally Posted by Ray Pomeroy

I have just about exhausted every possiblility I can
think of to solve this problem. I have a Buslink Disk-On-
The-Go USB 2.0 20GB Hard Drive, that up until yesterday,
worked perfectly. It seems it stopped working after I
did a Windows Update. Now, the drive is shown in Device
Manager as an Unknown Device under the USB Controllers.
When I try to reinstall the driver, it alway comes up
that in can't find one, yet when I plug it into my laptop
and look up the driver details, I can find on this
computer exactly the same file, but it still doesn't
recognize it. System Restore hasn't yeilded any results,
nor has reloading XP. I'd hate to have to reformat and
reload my entire computer just to get the functionality
of that drive back, but I use it all the time. The
Buslink site is of no use, they don't make a driver for
this product because XP has it built into it. I don't
know what or which Windows update caused this problem,
that's the only thing I've done to my computer within the
timeframe that all this happened. I'm stumped. Anyone
have any ideas at all? Thanks.

Consider disabling the request for certificate which is found under control panel-hardware

This worked for me when I had same problem.