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#1
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I get the following error
An error occored during the instalation of the device. The required section was not found in the INF When trying to install a HP J3680 Office Jet Multi Function Any ideas how to fix/get around this problem? HP and Microsoft techs have not been any help TIA |
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#2
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Download the current drivers & software from HP's web site.
Use the uninstall utility first if the drivers were ever partially or unsuccessfully previously installed. Install the downloaded drivers before you connect the printer to the computer. The install process may prompt you to connect the printer. Usually, some problems can be eliminated by installing as a locally connected device first -- if you are networking the MFC. The reference to a missing inf file seems to indicate that you are trying to install using Plug & Play, which does not always work, esp. with multifunction devices. "JosMed" wrote in message ... I get the following error An error occored during the instalation of the device. The required section was not found in the INF When trying to install a HP J3680 Office Jet Multi Function Any ideas how to fix/get around this problem? HP and Microsoft techs have not been any help TIA |
#3
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![]()
Download the current drivers & software from HP's web site.
Use the uninstall utility first if the drivers were ever partially or unsuccessfully previously installed. Install the downloaded drivers before you connect the printer to the computer. The install process may prompt you to connect the printer. Usually, some problems can be eliminated by installing as a locally connected device first -- if you are networking the MFC. The reference to a missing inf file seems to indicate that you are trying to install using Plug & Play, which does not always work, esp. with multifunction devices. "JosMed" wrote in message ... I get the following error An error occored during the instalation of the device. The required section was not found in the INF When trying to install a HP J3680 Office Jet Multi Function Any ideas how to fix/get around this problem? HP and Microsoft techs have not been any help TIA |
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