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XP Pro fails to route incoming faxes to a remote printer on XP Home



 
 
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Old March 15th 11, 09:14 PM posted to microsoft.public.windowsxp.print_fax
MetaEd[_2_]
external usenet poster
 
Posts: 1
Default XP Pro fails to route incoming faxes to a remote printer on XP Home

On an XP Pro system, I enabled fax receiving in the fax service. I
routed incoming faxes to a remote printer. The printer is shared from
an XP Home system. When a fax is successfully received, the fax is not
printed. The fax remains in the fax service queue as a routing task,
and two messages appear in the application event log:

Event Type: Error
Event Source: Microsoft Fax
Event Category: Inbound
Event ID: 32003
Date: 3/15/2011
Time: 3:20:13 PM
User: N/A
Computer: EDWARD2
Description:
Unable to print C:\Documents and Settings\All Users\Application Data
\Microsoft\Windows NT\MSFax\Queue\1CBE34E3E1A5B.tif to \\EDWARD
\Printer. There is a problem with the connection to printer \\EDWARD
\Printer. Check the connection to the printer and resolve any
connection problems. The following error occurred: The data area
passed to a system call is too small.. This error code indicates the
cause of the error.

Event Type: Error
Event Source: Microsoft Fax
Event Category: Inbound
Event ID: 32089
Date: 3/15/2011
Time: 3:20:13 PM
User: N/A
Computer: EDWARD2
Description:
The Fax Service failed to execute a specific routing method. The
service will retry to route the fax according to the Retries
configuration. If, when retrying, the service fails to route the fax,
verify correct routing method configuration.
Job ID: 0x0401cbe34e3e1a5b.
Received on Device: 'Hayes Accura 56K Ext Fax Modem 4703US'
Sent from: '8008766960'
Received file name: 'C:\Documents and Settings\All Users\Application
Data\Microsoft\Windows NT\MSFax\Queue\1CBE34E3E1A5B.tif'.
Routing extension name: 'Microsoft Routing Extension'
Routing method name: 'Print'

I can print the fax manually by right clicking the fax and choosing
Print. Because I can print manually, and because the fax service runs
Local System not as myself, I suspect this is a matter of how the
printer is shared. But the printer sharing options on the XP Home
system are very limited: shared or not shared.

Anybody know the solution?

Cheers,

MetaEd
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