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Error 651 on W7 PC



 
 
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  #1  
Old March 24th 17, 11:24 PM posted to alt.windows7.general
No_Name
external usenet poster
 
Posts: 78
Default Error 651 on W7 PC

I am trying to resurrect a Dell Dimension 2200 PC to see if it will
run W7. It installs fine but with no internet. When I try to connect
I get the error:

Error Connecting to Broadband Connection.
Connectng through WAN Miniport
Error 651 (PPPOE)

There are several Google posts on the subject, many of which I have
tried to no avail. Anyone out there experienced this error? Maybe
can tell me what worked for him?
Thank you
JW
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  #2  
Old March 24th 17, 11:43 PM posted to alt.windows7.general
Paul[_32_]
external usenet poster
 
Posts: 11,873
Default Error 651 on W7 PC

wrote:
I am trying to resurrect a Dell Dimension 2200 PC to see if it will
run W7. It installs fine but with no internet. When I try to connect
I get the error:

Error Connecting to Broadband Connection.
Connectng through WAN Miniport
Error 651 (PPPOE)

There are several Google posts on the subject, many of which I have
tried to no avail. Anyone out there experienced this error? Maybe
can tell me what worked for him?
Thank you
JW


That's "Authentication Failed".

http://www.dslreports.com/forum/r270...iled-Error-651

The protocol has been around for a long time. It was
used at one time for dialup connections.

But now, when you use things like ADSL, there is PPPOE
(Ethernet) or PPPOA (ATM, Asynchronous Transfer Mode, 53
byte packets) encapsulation for packets.

And the old parts of PPPOE still exist. It needs a username
and password for authentication. The ends negotiate header
compression and other properties, before the session can begin.
Back in the "bad old days", the software would have a log file,
and you could see exactly (by looking at the transcript) where
it was failing.

Now, I have a policy on this. If I have a broadband modem,
I *always* connect a router right after it. Why ? The router
will have "PPPOE termination" built in. Then, it's the router
that deals with the details. You use the web interface on
the router, enter the username and password for PPPOE, and
you're done. Nice, plain Ethernet packets come from the
router to your PC, and your PC doesn't need PPPOE any more.
Because the router has done it.

I learned this little secret, long ago, when I was still
using my Power Tower Pro Macintosh. There wasn't any good
software. The ISP provided some Mac software, but it used
to crash. I can tell you I was frequently swearing at the
screen, I was having so much fun. That's when I bought
a particularly bad $300 router, because it had PPPOE on it.
And at least the computer end of the picture, had no more
problems. However, I was rebooting the router twice per
evening (and Torrents didn't even exist back then, just
web surfing would blow it up).

If you want to connect a broadband modem directly to a PC,
go right ahead. But remember that script kiddies will be
scanning your setup from the Internet. All you will have in
that scenario is the Windows Firewall for protection.

As a result of my usage of a router, right after the
broadband modem, I haven't had to debug anything PPPOE
for like, 20 years or so :-)

Have fun,
Paul
  #3  
Old March 25th 17, 01:38 AM posted to alt.windows7.general
VanguardLH[_2_]
external usenet poster
 
Posts: 10,881
Default Error 651 on W7 PC

wrote:

I am trying to resurrect a Dell Dimension 2200 PC to see if it will
run W7. It installs fine but with no internet. When I try to connect
I get the error:

Error Connecting to Broadband Connection.
Connectng through WAN Miniport
Error 651 (PPPOE)

There are several Google posts on the subject, many of which I have
tried to no avail. Anyone out there experienced this error? Maybe
can tell me what worked for him?
Thank you
JW


Besides the OS, you have to install the chipset drivers for all the
hardware to work (so the OS has an interface to that hardware). You did
not mention installing anything beyond the OS.

Dell also likes to include a lot of bundleware, some of which support
the hardware specific to a laptop model. Go to Dell's site to see the
list of drivers available for that model. Since you are doing the OS
install and creating the image of it with any drivers and bundleware, it
will be up to you to decide what to include. Also, just because you
decide to move to an OS that is later than the one in the image that the
OEM provides for their product does not mean a later OS will run well or
at all on that product. They will support a product for only so long.
That means you may find their product won't support your choice of a
later OS.

http://www.dell.com/support/home/us/...n-2200/drivers

Click on the "Change OS" link. Dell's latest drivers for that product
are up to Windows XP. Nothing listed there for Windows 7, or later.

You can try to determine what hardware components are used on that
motherboard and then go to the chip maker to get their driver(s).
However, what you would get from them is their reference driver. Often
chips have functions that require explicit calls to access or even may
require ancilliary logic on the motherboard to implement those features.
The reference driver provides only basic functionality of their chip,
not all the optional stuff that an OEM can employ in their build of
their product as to how they implemented that chip.
  #4  
Old March 25th 17, 12:35 PM posted to alt.windows7.general
No_Name
external usenet poster
 
Posts: 78
Default Error 651 on W7 PC

On Fri, 24 Mar 2017 20:38:27 -0500, VanguardLH wrote:

wrote:

I am trying to resurrect a Dell Dimension 2200 PC to see if it will
run W7. It installs fine but with no internet. When I try to connect
I get the error:

Error Connecting to Broadband Connection.
Connectng through WAN Miniport
Error 651 (PPPOE)

There are several Google posts on the subject, many of which I have
tried to no avail. Anyone out there experienced this error? Maybe
can tell me what worked for him?
Thank you
JW


Besides the OS, you have to install the chipset drivers for all the
hardware to work (so the OS has an interface to that hardware). You did
not mention installing anything beyond the OS.


Sorry. I tried uninstalling the Broadband software via Device
Manager, and reinstalled same, using download from Dell's driver site.
Got same error result.


Dell also likes to include a lot of bundleware, some of which support
the hardware specific to a laptop model. Go to Dell's site to see the
list of drivers available for that model. Since you are doing the OS
install and creating the image of it with any drivers and bundleware, it
will be up to you to decide what to include. Also, just because you
decide to move to an OS that is later than the one in the image that the
OEM provides for their product does not mean a later OS will run well or
at all on that product. They will support a product for only so long.
That means you may find their product won't support your choice of a
later OS.


This may be my problem, I guess. Might have to install XP instead.

http://www.dell.com/support/home/us/...n-2200/drivers


I had went to this site and downloaded two internet drivers R61220
and R64645 for my service tag 951xp41, and tried both. Same result.


Click on the "Change OS" link. Dell's latest drivers for that product
are up to Windows XP. Nothing listed there for Windows 7, or later.


I saw that - ominous.

You can try to determine what hardware components are used on that
motherboard and then go to the chip maker to get their driver(s).
However, what you would get from them is their reference driver. Often
chips have functions that require explicit calls to access or even may
require ancilliary logic on the motherboard to implement those features.
The reference driver provides only basic functionality of their chip,
not all the optional stuff that an OEM can employ in their build of
their product as to how they implemented that chip.


ok
thanks
Johnny
  #5  
Old March 25th 17, 04:51 PM posted to alt.windows7.general
VanguardLH[_2_]
external usenet poster
 
Posts: 10,881
Default Error 651 on W7 PC

wrote:

On Fri, 24 Mar 2017 20:38:27 -0500, VanguardLH wrote:

wrote:

I am trying to resurrect a Dell Dimension 2200 PC to see if it will
run W7. It installs fine but with no internet. When I try to connect
I get the error:

Error Connecting to Broadband Connection.
Connectng through WAN Miniport
Error 651 (PPPOE)

There are several Google posts on the subject, many of which I have
tried to no avail. Anyone out there experienced this error? Maybe
can tell me what worked for him?
Thank you
JW


Besides the OS, you have to install the chipset drivers for all the
hardware to work (so the OS has an interface to that hardware). You did
not mention installing anything beyond the OS.


Sorry. I tried uninstalling the Broadband software via Device
Manager, and reinstalled same, using download from Dell's driver site.
Got same error result.


Dell also likes to include a lot of bundleware, some of which support
the hardware specific to a laptop model. Go to Dell's site to see the
list of drivers available for that model. Since you are doing the OS
install and creating the image of it with any drivers and bundleware, it
will be up to you to decide what to include. Also, just because you
decide to move to an OS that is later than the one in the image that the
OEM provides for their product does not mean a later OS will run well or
at all on that product. They will support a product for only so long.
That means you may find their product won't support your choice of a
later OS.


This may be my problem, I guess. Might have to install XP instead.

http://www.dell.com/support/home/us/...n-2200/drivers


I had went to this site and downloaded two internet drivers R61220
and R64645 for my service tag 951xp41, and tried both. Same result.


Click on the "Change OS" link. Dell's latest drivers for that product
are up to Windows XP. Nothing listed there for Windows 7, or later.


I saw that - ominous.

You can try to determine what hardware components are used on that
motherboard and then go to the chip maker to get their driver(s).
However, what you would get from them is their reference driver. Often
chips have functions that require explicit calls to access or even may
require ancilliary logic on the motherboard to implement those features.
The reference driver provides only basic functionality of their chip,
not all the optional stuff that an OEM can employ in their build of
their product as to how they implemented that chip.


ok
thanks
Johnny


If the NIC is a separate chip than the mobo's chipset, you could try
going to the chip maker to see if their reference driver works that they
say is for your OS.

You might also want to go into the NIC's properties to see if you
configured it properly. Do you really want to use PPOE (Point-to-Point
Over Ethernet)? As hinted by Paul, is your NIC connected to a DSL modem
(which gets handled as a dial-up connection using PPOE)?

https://en.wikipedia.org/wiki/Point-..._over_Ethernet
  #8  
Old March 26th 17, 07:38 PM posted to alt.windows7.general
Paul[_32_]
external usenet poster
 
Posts: 11,873
Default Error 651 on W7 PC

wrote:
On Sat, 25 Mar 2017 13:48:11 -0500, Mark Lloyd
wrote:

On 03/24/2017 06:24 PM,
wrote:
I am trying to resurrect a Dell Dimension 2200 PC to see if it will
run W7. It installs fine but with no internet. When I try to connect
I get the error:

Error Connecting to Broadband Connection.
Connectng through WAN Miniport
Error 651 (PPPOE)

There are several Google posts on the subject, many of which I have
tried to no avail. Anyone out there experienced this error? Maybe
can tell me what worked for him?
Thank you
JW

If you can't get the internal interface working, you might want to
disable it and use USB-ethernet interface. Note that some are USB 2
devices but are limited to USB 1 speed.

I know this one works (and is also a USB 3 hub):
https://www.amazon.com/gp/product/B0...?ie=UTF8&psc=1



I tried installling XP on this PC, and networking still fails, but
now with error 678. I tried a second internet connector - a pci
adapter. Same error.
JW


https://support.microsoft.com/en-us/...f-the-internet

Error 678 "The remote computer did not respond"

A network cable is disconnected.
The modem has been disabled.
The modem drivers are corrupted.
Spyware is running on the computer and is interfering with the connection.
Winsock has to be repaired.
Third-party firewall software is blocking the connection.

You can also run a Linux LiveCD and see what it reports.

*******

For failed electrical connections, you need a Marvell LAN chip
with VCT (virtual cable test). You run a cable from the Marvell
to the device under test (your duff PC), and it can tell you
whether cable pairs are shorted, open, or at just the right
(terminated) impedance. Using the Marvell capability on one
of my PCs, I was able to detect one wire of eight on a GbE
connection, wasn't touching. Simply inserting and removing the
cable five times, removed the dirt and it made contact again.
The Marvell function sends pulses as if it was a TDR
(time domain reflectometer) and it decodes the returning
pulse and determines the interconnect fault. The DUT
should not be powered during the test (so functions
like Heartbeat don't throw off the test). The computer
with Marvell VCT is powered and running, while the
suspect network box is unpowered and cabled to the LAN
connector.

If you use a four wire cable on an RJ45 with eight contacts,
the NICs should still negotiate that properly and do
10/100BT networking. VCT would report two pairs open, but you
have to know which pairs are open, to know whether it's because
you are using a four wire cable. (Four wire cables use 1,2,3,6.)
All my Ethernet cables here are eight wire (because my tiny LAN is GbE).

Paul
  #9  
Old March 26th 17, 11:03 PM posted to alt.windows7.general
Char Jackson
external usenet poster
 
Posts: 10,449
Default Error 651 on W7 PC

On Sun, 26 Mar 2017 14:25:04 -0400, wrote:

On Sat, 25 Mar 2017 13:48:11 -0500, Mark Lloyd
wrote:

On 03/24/2017 06:24 PM,
wrote:
I am trying to resurrect a Dell Dimension 2200 PC to see if it will
run W7. It installs fine but with no internet. When I try to connect
I get the error:

Error Connecting to Broadband Connection.
Connectng through WAN Miniport
Error 651 (PPPOE)

There are several Google posts on the subject, many of which I have
tried to no avail. Anyone out there experienced this error? Maybe
can tell me what worked for him?
Thank you
JW


If you can't get the internal interface working, you might want to
disable it and use USB-ethernet interface. Note that some are USB 2
devices but are limited to USB 1 speed.

I know this one works (and is also a USB 3 hub):
https://www.amazon.com/gp/product/B0...?ie=UTF8&psc=1



I tried installling XP on this PC, and networking still fails, but
now with error 678. I tried a second internet connector - a pci
adapter. Same error.


Error numbers aren't so helpful. You should check Device Manager to see
if it thinks you have a working NIC. If so, you should check "ipconfig
/all" from a Command Prompt or navigate to Network and Sharing Center
(XP might call it something different) and click on Change Adapter
Settings. Find the NIC and check its properties. If you don't know what
to look for, tell us what you see and we can diagnose it. The
interesting parts are Status and IPv4 properties.

How is the NIC configured, especially for IPv4? If you have it set to
use DHCP and it can't find a DHCP server, it should have a 169.254.x.x
IP address. That would be a major clue as to what's going on.

Do you have another IP-enabled device available that you can use for
testing? If so, and if both support Gigabit Ethernet, you can connect
them directly together. Once they both have IPs on the same subnet, even
if it's 169.254.x.x, they should be able to ping each other. That tests
basic connectivity, which you need before you can hope to access the
Internet.

--

Char Jackson
  #10  
Old March 27th 17, 12:40 AM posted to alt.windows7.general
No_Name
external usenet poster
 
Posts: 78
Default Error 651 on W7 PC

On Sun, 26 Mar 2017 17:03:03 -0500, Char Jackson
wrote:

On Sun, 26 Mar 2017 14:25:04 -0400, wrote:

On Sat, 25 Mar 2017 13:48:11 -0500, Mark Lloyd
wrote:

On 03/24/2017 06:24 PM,
wrote:
I am trying to resurrect a Dell Dimension 2200 PC to see if it will
run W7. It installs fine but with no internet. When I try to connect
I get the error:

Error Connecting to Broadband Connection.
Connectng through WAN Miniport
Error 651 (PPPOE)

There are several Google posts on the subject, many of which I have
tried to no avail. Anyone out there experienced this error? Maybe
can tell me what worked for him?
Thank you
JW


If you can't get the internal interface working, you might want to
disable it and use USB-ethernet interface. Note that some are USB 2
devices but are limited to USB 1 speed.

I know this one works (and is also a USB 3 hub):
https://www.amazon.com/gp/product/B0...?ie=UTF8&psc=1



I tried installling XP on this PC, and networking still fails, but
now with error 678. I tried a second internet connector - a pci
adapter. Same error.


Error numbers aren't so helpful. You should check Device Manager to see
if it thinks you have a working NIC. If so, you should check "ipconfig
/all" from a Command Prompt or navigate to Network and Sharing Center
(XP might call it something different) and click on Change Adapter
Settings. Find the NIC and check its properties. If you don't know what
to look for, tell us what you see and we can diagnose it. The
interesting parts are Status and IPv4 properties.

How is the NIC configured, especially for IPv4? If you have it set to
use DHCP and it can't find a DHCP server, it should have a 169.254.x.x
IP address. That would be a major clue as to what's going on.

Do you have another IP-enabled device available that you can use for
testing? If so, and if both support Gigabit Ethernet, you can connect
them directly together. Once they both have IPs on the same subnet, even
if it's 169.254.x.x, they should be able to ping each other. That tests
basic connectivity, which you need before you can hope to access the
Internet.



The original internet was on the mobo. I have tried two different PCI
adapter cards. All three have given me almost identical error.

JW
  #11  
Old March 27th 17, 12:55 AM posted to alt.windows7.general
Paul[_32_]
external usenet poster
 
Posts: 11,873
Default Error 651 on W7 PC

wrote:
On Sun, 26 Mar 2017 17:03:03 -0500, Char Jackson
wrote:

On Sun, 26 Mar 2017 14:25:04 -0400,
wrote:

On Sat, 25 Mar 2017 13:48:11 -0500, Mark Lloyd
wrote:

On 03/24/2017 06:24 PM,
wrote:
I am trying to resurrect a Dell Dimension 2200 PC to see if it will
run W7. It installs fine but with no internet. When I try to connect
I get the error:

Error Connecting to Broadband Connection.
Connectng through WAN Miniport
Error 651 (PPPOE)

There are several Google posts on the subject, many of which I have
tried to no avail. Anyone out there experienced this error? Maybe
can tell me what worked for him?
Thank you
JW

If you can't get the internal interface working, you might want to
disable it and use USB-ethernet interface. Note that some are USB 2
devices but are limited to USB 1 speed.

I know this one works (and is also a USB 3 hub):
https://www.amazon.com/gp/product/B0...?ie=UTF8&psc=1

I tried installling XP on this PC, and networking still fails, but
now with error 678. I tried a second internet connector - a pci
adapter. Same error.

Error numbers aren't so helpful. You should check Device Manager to see
if it thinks you have a working NIC. If so, you should check "ipconfig
/all" from a Command Prompt or navigate to Network and Sharing Center
(XP might call it something different) and click on Change Adapter
Settings. Find the NIC and check its properties. If you don't know what
to look for, tell us what you see and we can diagnose it. The
interesting parts are Status and IPv4 properties.

How is the NIC configured, especially for IPv4? If you have it set to
use DHCP and it can't find a DHCP server, it should have a 169.254.x.x
IP address. That would be a major clue as to what's going on.

Do you have another IP-enabled device available that you can use for
testing? If so, and if both support Gigabit Ethernet, you can connect
them directly together. Once they both have IPs on the same subnet, even
if it's 169.254.x.x, they should be able to ping each other. That tests
basic connectivity, which you need before you can hope to access the
Internet.



The original internet was on the mobo. I have tried two different PCI
adapter cards. All three have given me almost identical error.

JW


Do you have any other way to test the hardware ?

Testing Internet from a different computer to the router or broadband modem ?

Using a different cable, in case you're using the
wrong kind ? GbE NICs support MDIX, the ability to swap
wire pairs electronically. Whereas your 21140 would probably
not have MDIX, and requires either a straight-thru or
a crossover cable, depending on whether connecting
computer to router, or computer to computer.

My crossover cable here, happened to have a red connector
hood on one end, and a blue connector hood on the other end.
I have mostly straight-thru cables, which are a uniform color
of plastic insulation, from end to end.

Paul
  #13  
Old March 27th 17, 03:07 AM posted to alt.windows7.general
VanguardLH[_2_]
external usenet poster
 
Posts: 10,881
Default Error 651 on W7 PC

wrote:

The original internet was on the mobo. I have tried two different PCI
adapter cards. All three have given me almost identical error.


You have a PC. Within it is an onboard NIC (mobo) and you've tried a
daughtercard NIC (PCI card). What we do not yet know is HOW you are
trying to connect to the Internet and to WHAT your PC connects.

- Are you trying to use a wired Ethernet connection from your PC?
- Are you trying to use a wireless connection from your PC?
- And WHAT is on the OTHER end of that wired or wireless connection from
your PC?

Have you yet tried deleting the connection defined in Windows 7 and
created a new one? What TYPE of connectoid did you define in Windows 7?

No OS can by itself connect to the Internet. You must have the hardware
in your PC and its drivers. You have to define what type of connection
you will make from the PC. Something ELSE has to be on the other end of
that network connection from your PC.
  #14  
Old March 27th 17, 04:51 AM posted to alt.windows7.general
Char Jackson
external usenet poster
 
Posts: 10,449
Default Error 651 on W7 PC

On Sun, 26 Mar 2017 19:40:26 -0400, wrote:

On Sun, 26 Mar 2017 17:03:03 -0500, Char Jackson
wrote:

On Sun, 26 Mar 2017 14:25:04 -0400,
wrote:

On Sat, 25 Mar 2017 13:48:11 -0500, Mark Lloyd
wrote:

On 03/24/2017 06:24 PM,
wrote:
I am trying to resurrect a Dell Dimension 2200 PC to see if it will
run W7. It installs fine but with no internet. When I try to connect
I get the error:

Error Connecting to Broadband Connection.
Connectng through WAN Miniport
Error 651 (PPPOE)

There are several Google posts on the subject, many of which I have
tried to no avail. Anyone out there experienced this error? Maybe
can tell me what worked for him?
Thank you
JW


If you can't get the internal interface working, you might want to
disable it and use USB-ethernet interface. Note that some are USB 2
devices but are limited to USB 1 speed.

I know this one works (and is also a USB 3 hub):
https://www.amazon.com/gp/product/B0...?ie=UTF8&psc=1


I tried installling XP on this PC, and networking still fails, but
now with error 678. I tried a second internet connector - a pci
adapter. Same error.


Error numbers aren't so helpful. You should check Device Manager to see
if it thinks you have a working NIC. If so, you should check "ipconfig
/all" from a Command Prompt or navigate to Network and Sharing Center
(XP might call it something different) and click on Change Adapter
Settings. Find the NIC and check its properties. If you don't know what
to look for, tell us what you see and we can diagnose it. The
interesting parts are Status and IPv4 properties.

How is the NIC configured, especially for IPv4? If you have it set to
use DHCP and it can't find a DHCP server, it should have a 169.254.x.x
IP address. That would be a major clue as to what's going on.

Do you have another IP-enabled device available that you can use for
testing? If so, and if both support Gigabit Ethernet, you can connect
them directly together. Once they both have IPs on the same subnet, even
if it's 169.254.x.x, they should be able to ping each other. That tests
basic connectivity, which you need before you can hope to access the
Internet.



The original internet was on the mobo. I have tried two different PCI
adapter cards. All three have given me almost identical error.


Then I give up. If you can't be bothered to provide even the most basic
information, I'm guessing you really don't want help.

--

Char Jackson
  #15  
Old March 27th 17, 01:21 PM posted to alt.windows7.general
No_Name
external usenet poster
 
Posts: 78
Default Error 651 on W7 PC

On Sun, 26 Mar 2017 21:07:14 -0500, VanguardLH wrote:

wrote:

The original internet was on the mobo. I have tried two different PCI
adapter cards. All three have given me almost identical error.


You have a PC. Within it is an onboard NIC (mobo) and you've tried a
daughtercard NIC (PCI card). What we do not yet know is HOW you are
trying to connect to the Internet and to WHAT your PC connects.

- Are you trying to use a wired Ethernet connection from your PC?


YES


- Are you trying to use a wireless connection from your PC?
- And WHAT is on the OTHER end of that wired or wireless connection from
your PC?

Have you yet tried deleting the connection defined in Windows 7 and
created a new one? What TYPE of connectoid did you define in Windows 7?

No OS can by itself connect to the Internet. You must have the hardware
in your PC and its drivers. You have to define what type of connection
you will make from the PC. Something ELSE has to be on the other end of
that network connection from your PC.

 




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