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#1
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Significant Windows 10 1809 Crash.
This afternoon I was writing a summary of my research and the system
crashed big time. I was using the Word Perfect X8 and had at least one document open in the Adobe Reader Continuous release version 2019.010.20069. I had Firefox Version 64.0.2 open. First Adobe froze, then the Firefox, and finally WordPerfect. The system came to a complete stop, even the recover screen that said it was collect information on the error froze. I normally have these programs running with equivalent documents. Some time I have Thunderbird also opens so I was not working in an abnormal program environment. I am running Window 10 1809 OS build 17763.253 on an HP laptop with Intel i7-65000 CPU, 8 GB ram, and a 1TB disk. I have no idea of the error codes as I said every thing froze, and I had to do a hard restart. (Hold down the power button until it shut off) Is this a common occurrence with this Windows 10 build and are the causes being investigated? -- 2018: The year we learn to play the great game of Euchre |
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#2
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Significant Windows 10 1809 Crash.
Keith Nuttle wrote:
This afternoon I was writing a summary of my research and the system crashed big time. I was using the Word Perfect X8 and had at least one document open in the Adobe Reader Continuous release version 2019.010.20069. I had Firefox Version 64.0.2 open. First Adobe froze, then the Firefox, and finally WordPerfect. The system came to a complete stop, even the recover screen that said it was collect information on the error froze. I normally have these programs running with equivalent documents. Some time I have Thunderbird also opens so I was not working in an abnormal program environment. I am running Window 10 1809 OS build 17763.253 on an HP laptop with Intel i7-65000 CPU, 8 GB ram, and a 1TB disk. I have no idea of the error codes as I said every thing froze, and I had to do a hard restart. (Hold down the power button until it shut off) Is this a common occurrence with this Windows 10 build and are the causes being investigated? I have a game that crashes out to desktop, and the Event Viewer has some sort of power event that correlates with the failures. Hard to say what is cause, and what is side effect. That never used to happen with my previous (gutless) video card. You can try looking in the Reliability Monitor and see if the event got logged before you had to hit the power button. Things like this can happen if the OS runs out of a resource... even though the Task Manager "Memory" display shows it's not railed into trouble (down to the last 350MB). You could have a pool leak perhaps. If you're lucky, something (Event Viewer?) might give you a driver name to work with. The driver itself might not be the culprit, if some other driver ate the resources and "a neighbor" reported a problem. Paul |
#3
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Significant Windows 10 1809 Crash.
On 12/01/2019 17:56, Keith Nuttle wrote:
I have no idea of the error codes as I said every thing froze, and I had to do a hard restart. (Hold down the power button until it shut off) *You could have used the Three-Finger-Salute method to sign-out. This is also called CTRL-Alt-Del method* Is this a common occurrence with this Windows 10 build and are the causes being investigated? *No. this is the first time I have heard here. Microsoft will now investigate when they receive a report from your machine using their "Telemetry" System.* -- With over 950 million devices now running Windows 10, customer satisfaction is higher than any previous version of windows. |
#4
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Significant Windows 10 1809 Crash.
On 1/12/2019 1:18 PM, Paul wrote:
Keith Nuttle wrote: This afternoon I was writing a summary of my research and the system crashed big time.Â*Â* I was using the Word Perfect X8 and had at least one document open in the Adobe Reader Continuous release version 2019.010.20069.Â* I had Firefox Version 64.0.2 open.Â* First Adobe froze, then the Firefox, and finally WordPerfect. The system came to a complete stop, even the recover screen that said it was collect information on the error froze. I normally have these programs running with equivalent documents. Some time I have Thunderbird also opens so I was not working in an abnormal program environment. I am running Window 10 1809 OS build 17763.253 on an HP laptop with Intel i7-65000 CPU, 8 GB ram,Â* and a 1TB disk. I have no idea of the error codes as I said every thing froze, and I had to do a hard restart.Â* (Hold down the power button until it shut off) Is this a common occurrence with this Windows 10 build and are the causes being investigated? I have a game that crashes out to desktop, and the Event Viewer has some sort of power event that correlates with the failures. Hard to say what is cause, and what is side effect. That never used to happen with my previous (gutless) video card. You can try looking in the Reliability Monitor and see if the event got logged before you had to hit the power button. Things like this can happen if the OS runs out of a resource... even though the Task Manager "Memory" display shows it's not railed into trouble (down to the last 350MB). You could have a pool leak perhaps. If you're lucky, something (Event Viewer?) might give you a driver name to work with. The driver itself might not be the culprit, if some other driver ate the resources and "a neighbor" reported a problem. Â*Â* Paul Sorry I forgot the Event Viewer. There were four errors that occurred about the time if the failure. I don't have any idea of what it means. I do know I have used the same combination of program and similar files and never had this problem before. Since there are four errors I assume that one occurred when Adobe froze, Word Perfect Froze, and Firefox froze. I don't remember what the fourth program I had open was. They were identical. Each stated Log Name: System Source: Microsoft-Windows-DistributedCOM Date: 1/12/2019 12:45:55 PM Event ID: 10016 Task Category: None Level: Error Keywords: Classic User: LAPTOP\Keith Nuttle2 Computer: LAPTOP Description: The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID {2593F8B9-4EAF-457C-B68A-50F6B8EA6B54} and APPID {15C20B67-12E7-4BB6-92BB-7AFF07997402} to the user LAPTOP\Keith Nuttle2 SID (S-1-5-21-2958119282-3360191907-2581630708-1001) from address LocalHost (Using LRPC) running in the application container Unavailable SID (Unavailable). This security permission can be modified using the Component Services administrative tool. Event Xml: Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event" System Provider Name="Microsoft-Windows-DistributedCOM" Guid="{1B562E86-B7AA-4131-BADC-B6F3A001407E}" EventSourceName="DCOM" / EventID Qualifiers="0"10016/EventID Version0/Version Level2/Level Task0/Task Opcode0/Opcode Keywords0x8080000000000000/Keywords TimeCreated SystemTime="2019-01-12T17:45:55.280775900Z" / EventRecordID12204/EventRecordID Correlation / Execution ProcessID="512" ThreadID="1492" / ChannelSystem/Channel ComputerLAPTOP/Computer Security UserID="S-1-5-21-2958119282-3360191907-2581630708-1001" / /System EventData Data Name="param1"application-specific/Data Data Name="param2"Local/Data Data Name="param3"Activation/Data Data Name="param4"{2593F8B9-4EAF-457C-B68A-50F6B8EA6B54}/Data Data Name="param5"{15C20B67-12E7-4BB6-92BB-7AFF07997402}/Data Data Name="param6"LAPTOP/Data Data Name="param7"Keith Nuttle2/Data Data Name="param8"S-1-5-21-2958119282-3360191907-2581630708-1001/Data Data Name="param9"LocalHost (Using LRPC)/Data Data Name="param10"Unavailable/Data Data Name="param11"Unavailable/Data /EventData /Event -- 2018: The year we learn to play the great game of Euchre |
#5
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Significant Windows 10 1809 Crash.
Keith Nuttle wrote:
On 1/12/2019 1:18 PM, Paul wrote: Keith Nuttle wrote: This afternoon I was writing a summary of my research and the system crashed big time. I was using the Word Perfect X8 and had at least one document open in the Adobe Reader Continuous release version 2019.010.20069. I had Firefox Version 64.0.2 open. First Adobe froze, then the Firefox, and finally WordPerfect. The system came to a complete stop, even the recover screen that said it was collect information on the error froze. I normally have these programs running with equivalent documents. Some time I have Thunderbird also opens so I was not working in an abnormal program environment. I am running Window 10 1809 OS build 17763.253 on an HP laptop with Intel i7-65000 CPU, 8 GB ram, and a 1TB disk. I have no idea of the error codes as I said every thing froze, and I had to do a hard restart. (Hold down the power button until it shut off) Is this a common occurrence with this Windows 10 build and are the causes being investigated? I have a game that crashes out to desktop, and the Event Viewer has some sort of power event that correlates with the failures. Hard to say what is cause, and what is side effect. That never used to happen with my previous (gutless) video card. You can try looking in the Reliability Monitor and see if the event got logged before you had to hit the power button. Things like this can happen if the OS runs out of a resource... even though the Task Manager "Memory" display shows it's not railed into trouble (down to the last 350MB). You could have a pool leak perhaps. If you're lucky, something (Event Viewer?) might give you a driver name to work with. The driver itself might not be the culprit, if some other driver ate the resources and "a neighbor" reported a problem. Paul Sorry I forgot the Event Viewer. There were four errors that occurred about the time if the failure. I don't have any idea of what it means. I do know I have used the same combination of program and similar files and never had this problem before. Since there are four errors I assume that one occurred when Adobe froze, Word Perfect Froze, and Firefox froze. I don't remember what the fourth program I had open was. They were identical. Each stated Log Name: System Source: Microsoft-Windows-DistributedCOM Date: 1/12/2019 12:45:55 PM Event ID: 10016 Task Category: None Level: Error Keywords: Classic User: LAPTOP\Keith Nuttle2 Computer: LAPTOP Description: The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID {2593F8B9-4EAF-457C-B68A-50F6B8EA6B54} and APPID {15C20B67-12E7-4BB6-92BB-7AFF07997402} to the user LAPTOP\Keith Nuttle2 SID (S-1-5-21-2958119282-3360191907-2581630708-1001) from address LocalHost (Using LRPC) running in the application container Unavailable SID (Unavailable). This security permission can be modified using the Component Services administrative tool. Event Xml: Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event" System Provider Name="Microsoft-Windows-DistributedCOM" Guid="{1B562E86-B7AA-4131-BADC-B6F3A001407E}" EventSourceName="DCOM" / EventID Qualifiers="0"10016/EventID Version0/Version Level2/Level Task0/Task Opcode0/Opcode Keywords0x8080000000000000/Keywords TimeCreated SystemTime="2019-01-12T17:45:55.280775900Z" / EventRecordID12204/EventRecordID Correlation / Execution ProcessID="512" ThreadID="1492" / ChannelSystem/Channel ComputerLAPTOP/Computer Security UserID="S-1-5-21-2958119282-3360191907-2581630708-1001" / /System EventData Data Name="param1"application-specific/Data Data Name="param2"Local/Data Data Name="param3"Activation/Data Data Name="param4"{2593F8B9-4EAF-457C-B68A-50F6B8EA6B54}/Data Data Name="param5"{15C20B67-12E7-4BB6-92BB-7AFF07997402}/Data Data Name="param6"LAPTOP/Data Data Name="param7"Keith Nuttle2/Data Data Name="param8"S-1-5-21-2958119282-3360191907-2581630708-1001/Data Data Name="param9"LocalHost (Using LRPC)/Data Data Name="param10"Unavailable/Data Data Name="param11"Unavailable/Data /EventData /Event This article says "donchu worry" https://support.microsoft.com/en-us/...windows-server But of course it's a symptom of something. Maybe a dependency of COM stopped working, and that's where the errors are coming from. But something with "LRPC" in the name would be pretty critical. The OS really cannot run if Remote Procedure Call isn't working (virtually every service will list that as a dependency), and LRPC sounds like a Local version of RPC (intended to stay on-node). The original reason for having RPC handle "everything" was to make it seem to software like the procedure calls were one large continuum, rather than if-then-else and treating local procedure calls differently. If that's what I think that is, that's a backward evolutionary step. Paul |
#6
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Significant Windows 10 1809 Crash.
On Sat, 12 Jan 2019 12:56:55 -0500, Keith Nuttle
wrote: Is this a common occurrence with this Windows 10 build and are the causes being investigated? No. It is not a common occurrence. |
#7
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Significant Windows 10 1809 Crash.
On 1/12/2019 1:47 PM, Paul wrote:
Keith Nuttle wrote: On 1/12/2019 1:18 PM, Paul wrote: Keith Nuttle wrote: This afternoon I was writing a summary of my research and the system crashed big time.Â*Â* I was using the Word Perfect X8 and had at least one document open in the Adobe Reader Continuous release version 2019.010.20069.Â* I had Firefox Version 64.0.2 open.Â* First Adobe froze, then the Firefox, and finally WordPerfect. The system came to a complete stop, even the recover screen that said it was collect information on the error froze. I normally have these programs running with equivalent documents. Some time I have Thunderbird also opens so I was not working in an abnormal program environment. I am running Window 10 1809 OS build 17763.253 on an HP laptop with Intel i7-65000 CPU, 8 GB ram,Â* and a 1TB disk. I have no idea of the error codes as I said every thing froze, and I had to do a hard restart.Â* (Hold down the power button until it shut off) Is this a common occurrence with this Windows 10 build and are the causes being investigated? I have a game that crashes out to desktop, and the Event Viewer has some sort of power event that correlates with the failures. Hard to say what is cause, and what is side effect. That never used to happen with my previous (gutless) video card. You can try looking in the Reliability Monitor and see if the event got logged before you had to hit the power button. Things like this can happen if the OS runs out of a resource... even though the Task Manager "Memory" display shows it's not railed into trouble (down to the last 350MB). You could have a pool leak perhaps. If you're lucky, something (Event Viewer?) might give you a driver name to work with. The driver itself might not be the culprit, if some other driver ate the resources and "a neighbor" reported a problem. Â*Â*Â* Paul Sorry I forgot the Event Viewer.Â* There were four errors that occurred about the time if the failure. I don't have any idea of what it means.Â* I do know I have used the same combination of program and similar files and never had this problem before.Â*Â* Since there are four errors I assume that one occurred when Adobe froze, Word Perfect Froze, and Firefox froze.Â* I don't remember what the fourth program I had open was. They were identical.Â* Each stated Log Name:Â*Â*Â*Â*Â* System Source:Â*Â*Â*Â*Â*Â*Â* Microsoft-Windows-DistributedCOM Date:Â*Â*Â*Â*Â*Â*Â*Â*Â* 1/12/2019 12:45:55 PM Event ID:Â*Â*Â*Â*Â* 10016 Task Category: None Level:Â*Â*Â*Â*Â*Â*Â*Â* Error Keywords:Â*Â*Â*Â*Â* Classic User:Â*Â*Â*Â*Â*Â*Â*Â*Â* LAPTOP\Keith Nuttle2 Computer:Â*Â*Â*Â*Â* LAPTOP Description: The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID {2593F8B9-4EAF-457C-B68A-50F6B8EA6B54} Â*and APPID {15C20B67-12E7-4BB6-92BB-7AFF07997402} Â*to the user LAPTOP\Keith Nuttle2 SID (S-1-5-21-2958119282-3360191907-2581630708-1001) from address LocalHost (Using LRPC) running in the application container Unavailable SID (Unavailable). This security permission can be modified using the Component Services administrative tool. Event Xml: Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event" Â* System Â*Â*Â* Provider Name="Microsoft-Windows-DistributedCOM" Guid="{1B562E86-B7AA-4131-BADC-B6F3A001407E}" EventSourceName="DCOM" / Â*Â*Â* EventID Qualifiers="0"10016/EventID Â*Â*Â* Version0/Version Â*Â*Â* Level2/Level Â*Â*Â* Task0/Task Â*Â*Â* Opcode0/Opcode Â*Â*Â* Keywords0x8080000000000000/Keywords Â*Â*Â* TimeCreated SystemTime="2019-01-12T17:45:55.280775900Z" / Â*Â*Â* EventRecordID12204/EventRecordID Â*Â*Â* Correlation / Â*Â*Â* Execution ProcessID="512" ThreadID="1492" / Â*Â*Â* ChannelSystem/Channel Â*Â*Â* ComputerLAPTOP/Computer Â*Â*Â* Security UserID="S-1-5-21-2958119282-3360191907-2581630708-1001" / Â* /System Â* EventData Â*Â*Â* Data Name="param1"application-specific/Data Â*Â*Â* Data Name="param2"Local/Data Â*Â*Â* Data Name="param3"Activation/Data Â*Â*Â* Data Name="param4"{2593F8B9-4EAF-457C-B68A-50F6B8EA6B54}/Data Â*Â*Â* Data Name="param5"{15C20B67-12E7-4BB6-92BB-7AFF07997402}/Data Â*Â*Â* Data Name="param6"LAPTOP/Data Â*Â*Â* Data Name="param7"Keith Nuttle2/Data Â*Â*Â* Data Name="param8"S-1-5-21-2958119282-3360191907-2581630708-1001/Data Â*Â*Â* Data Name="param9"LocalHost (Using LRPC)/Data Â*Â*Â* Data Name="param10"Unavailable/Data Â*Â*Â* Data Name="param11"Unavailable/Data Â* /EventData /Event This article says "donchu worry" https://support.microsoft.com/en-us/...windows-server But of course it's a symptom of something. Maybe a dependency of COM stopped working, and that's where the errors are coming from. But something with "LRPC" in the name would be pretty critical. The OS really cannot run if Remote Procedure Call isn't working (virtually every service will list that as a dependency), and LRPC sounds like a Local version of RPC (intended to stay on-node). The original reason for having RPC handle "everything" was to make it seem to software like the procedure calls were one large continuum, rather than if-then-else and treating local procedure calls differently. If that's what I think that is, that's a backward evolutionary step. Â*Â* Paul So the fix from MS is; live with it is a feature of our operation system. -- 2018: The year we learn to play the great game of Euchre |
#8
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Significant Windows 10 1809 Crash.
Keith Nuttle wrote:
On 1/12/2019 1:47 PM, Paul wrote: Keith Nuttle wrote: On 1/12/2019 1:18 PM, Paul wrote: Keith Nuttle wrote: This afternoon I was writing a summary of my research and the system crashed big time. I was using the Word Perfect X8 and had at least one document open in the Adobe Reader Continuous release version 2019.010.20069. I had Firefox Version 64.0.2 open. First Adobe froze, then the Firefox, and finally WordPerfect. The system came to a complete stop, even the recover screen that said it was collect information on the error froze. I normally have these programs running with equivalent documents. Some time I have Thunderbird also opens so I was not working in an abnormal program environment. I am running Window 10 1809 OS build 17763.253 on an HP laptop with Intel i7-65000 CPU, 8 GB ram, and a 1TB disk. I have no idea of the error codes as I said every thing froze, and I had to do a hard restart. (Hold down the power button until it shut off) Is this a common occurrence with this Windows 10 build and are the causes being investigated? I have a game that crashes out to desktop, and the Event Viewer has some sort of power event that correlates with the failures. Hard to say what is cause, and what is side effect. That never used to happen with my previous (gutless) video card. You can try looking in the Reliability Monitor and see if the event got logged before you had to hit the power button. Things like this can happen if the OS runs out of a resource... even though the Task Manager "Memory" display shows it's not railed into trouble (down to the last 350MB). You could have a pool leak perhaps. If you're lucky, something (Event Viewer?) might give you a driver name to work with. The driver itself might not be the culprit, if some other driver ate the resources and "a neighbor" reported a problem. Paul Sorry I forgot the Event Viewer. There were four errors that occurred about the time if the failure. I don't have any idea of what it means. I do know I have used the same combination of program and similar files and never had this problem before. Since there are four errors I assume that one occurred when Adobe froze, Word Perfect Froze, and Firefox froze. I don't remember what the fourth program I had open was. They were identical. Each stated Log Name: System Source: Microsoft-Windows-DistributedCOM Date: 1/12/2019 12:45:55 PM Event ID: 10016 Task Category: None Level: Error Keywords: Classic User: LAPTOP\Keith Nuttle2 Computer: LAPTOP Description: The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID {2593F8B9-4EAF-457C-B68A-50F6B8EA6B54} and APPID {15C20B67-12E7-4BB6-92BB-7AFF07997402} to the user LAPTOP\Keith Nuttle2 SID (S-1-5-21-2958119282-3360191907-2581630708-1001) from address LocalHost (Using LRPC) running in the application container Unavailable SID (Unavailable). This security permission can be modified using the Component Services administrative tool. Event Xml: Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event" System Provider Name="Microsoft-Windows-DistributedCOM" Guid="{1B562E86-B7AA-4131-BADC-B6F3A001407E}" EventSourceName="DCOM" / EventID Qualifiers="0"10016/EventID Version0/Version Level2/Level Task0/Task Opcode0/Opcode Keywords0x8080000000000000/Keywords TimeCreated SystemTime="2019-01-12T17:45:55.280775900Z" / EventRecordID12204/EventRecordID Correlation / Execution ProcessID="512" ThreadID="1492" / ChannelSystem/Channel ComputerLAPTOP/Computer Security UserID="S-1-5-21-2958119282-3360191907-2581630708-1001" / /System EventData Data Name="param1"application-specific/Data Data Name="param2"Local/Data Data Name="param3"Activation/Data Data Name="param4"{2593F8B9-4EAF-457C-B68A-50F6B8EA6B54}/Data Data Name="param5"{15C20B67-12E7-4BB6-92BB-7AFF07997402}/Data Data Name="param6"LAPTOP/Data Data Name="param7"Keith Nuttle2/Data Data Name="param8"S-1-5-21-2958119282-3360191907-2581630708-1001/Data Data Name="param9"LocalHost (Using LRPC)/Data Data Name="param10"Unavailable/Data Data Name="param11"Unavailable/Data /EventData /Event This article says "donchu worry" https://support.microsoft.com/en-us/...windows-server But of course it's a symptom of something. Maybe a dependency of COM stopped working, and that's where the errors are coming from. But something with "LRPC" in the name would be pretty critical. The OS really cannot run if Remote Procedure Call isn't working (virtually every service will list that as a dependency), and LRPC sounds like a Local version of RPC (intended to stay on-node). The original reason for having RPC handle "everything" was to make it seem to software like the procedure calls were one large continuum, rather than if-then-else and treating local procedure calls differently. If that's what I think that is, that's a backward evolutionary step. Paul So the fix from MS is; live with it is a feature of our operation system. When I've had things like that happen here, it was some kind of resource exhaustion. When a driver causes a problem, there can be an entry left that hints at it being the root cause. Whereas resource exhaustion, usually the OS is in no position at that time, to create log entries or even do one last disk write. And even if you have Task Manager open, you might not be able to "see" the issue. And that's because the modern Task Manager is no more privileged than Groove Music as an App, and so when the system runs out of resources, Task Manager freezes too. That's not how older OSes worked. Sometimes, a statically allocated set of resources used by a thing like Task Manager, would allow the user to say, kill stuff, and recover. My experience with Windows 10 so far, is I'm using the Power or Reset button more often, to get out of jams. Even if Task Manager was open on the screen, no useful response would be possible with the current design. Paul |
#9
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Significant Windows 10 1809 Crash.
"Keith Nuttle" wrote
| The application-specific permission settings do not grant Local | Activation permission for the COM Server application with CLSID | {2593F8B9-4EAF-457C-B68A-50F6B8EA6B54} If you look up CLSIDs they're often informative. In this case it seems to be a Metro shepherd called runtimebroker. The problem sounds very similar to cellphones: A Metro app is trying to do something it doesn't have permission for. (Since it involves DCOM I expect it involves calling home. DCOM refers to running components remotely.) Just like on Android, the solution is to let it do anything it wants if you want to get out alive. It seems to be a common problem, but not just with recent 10 versions. Here's one of the many advice pages that turned up: https://www.kapilarya.com/fix-event-...-in-windows-10 |
#10
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Significant Windows 10 1809 Crash.
On 1/12/2019 1:29 PM, Keith Nuttle wrote:
On 1/12/2019 1:18 PM, Paul wrote: Keith Nuttle wrote: This afternoon I was writing a summary of my research and the system crashed big time.Â*Â* I was using the Word Perfect X8 and had at least one document open in the Adobe Reader Continuous release version 2019.010.20069.Â* I had Firefox Version 64.0.2 open.Â* First Adobe froze, then the Firefox, and finally WordPerfect. The system came to a complete stop, even the recover screen that said it was collect information on the error froze. I normally have these programs running with equivalent documents. Some time I have Thunderbird also opens so I was not working in an abnormal program environment. I am running Window 10 1809 OS build 17763.253 on an HP laptop with Intel i7-65000 CPU, 8 GB ram,Â* and a 1TB disk. I have no idea of the error codes as I said every thing froze, and I had to do a hard restart.Â* (Hold down the power button until it shut off) Is this a common occurrence with this Windows 10 build and are the causes being investigated? I have a game that crashes out to desktop, and the Event Viewer has some sort of power event that correlates with the failures. Hard to say what is cause, and what is side effect. That never used to happen with my previous (gutless) video card. You can try looking in the Reliability Monitor and see if the event got logged before you had to hit the power button. Things like this can happen if the OS runs out of a resource... even though the Task Manager "Memory" display shows it's not railed into trouble (down to the last 350MB). You could have a pool leak perhaps. If you're lucky, something (Event Viewer?) might give you a driver name to work with. The driver itself might not be the culprit, if some other driver ate the resources and "a neighbor" reported a problem. Â*Â*Â* Paul Sorry I forgot the Event Viewer.Â* There were four errors that occurred about the time if the failure. I don't have any idea of what it means.Â* I do know I have used the same combination of program and similar files and never had this problem before.Â*Â* Since there are four errors I assume that one occurred when Adobe froze, Word Perfect Froze, and Firefox froze.Â* I don't remember what the fourth program I had open was. They were identical.Â* Each stated Log Name:Â*Â*Â*Â*Â* System Source:Â*Â*Â*Â*Â*Â*Â* Microsoft-Windows-DistributedCOM Date:Â*Â*Â*Â*Â*Â*Â*Â*Â* 1/12/2019 12:45:55 PM Event ID:Â*Â*Â*Â*Â* 10016 Task Category: None Level:Â*Â*Â*Â*Â*Â*Â*Â* Error Keywords:Â*Â*Â*Â*Â* Classic User:Â*Â*Â*Â*Â*Â*Â*Â*Â* LAPTOP\Keith Nuttle2 Computer:Â*Â*Â*Â*Â* LAPTOP Description: The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID {2593F8B9-4EAF-457C-B68A-50F6B8EA6B54} Â*and APPID {15C20B67-12E7-4BB6-92BB-7AFF07997402} Â*to the user LAPTOP\Keith Nuttle2 SID (S-1-5-21-2958119282-3360191907-2581630708-1001) from address LocalHost (Using LRPC) running in the application container Unavailable SID (Unavailable). This security permission can be modified using the Component Services administrative tool. Event Xml: Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event" Â* System Â*Â*Â* Provider Name="Microsoft-Windows-DistributedCOM" Guid="{1B562E86-B7AA-4131-BADC-B6F3A001407E}" EventSourceName="DCOM" / Â*Â*Â* EventID Qualifiers="0"10016/EventID Â*Â*Â* Version0/Version Â*Â*Â* Level2/Level Â*Â*Â* Task0/Task Â*Â*Â* Opcode0/Opcode Â*Â*Â* Keywords0x8080000000000000/Keywords Â*Â*Â* TimeCreated SystemTime="2019-01-12T17:45:55.280775900Z" / Â*Â*Â* EventRecordID12204/EventRecordID Â*Â*Â* Correlation / Â*Â*Â* Execution ProcessID="512" ThreadID="1492" / Â*Â*Â* ChannelSystem/Channel Â*Â*Â* ComputerLAPTOP/Computer Â*Â*Â* Security UserID="S-1-5-21-2958119282-3360191907-2581630708-1001" / Â* /System Â* EventData Â*Â*Â* Data Name="param1"application-specific/Data Â*Â*Â* Data Name="param2"Local/Data Â*Â*Â* Data Name="param3"Activation/Data Â*Â*Â* Data Name="param4"{2593F8B9-4EAF-457C-B68A-50F6B8EA6B54}/Data Â*Â*Â* Data Name="param5"{15C20B67-12E7-4BB6-92BB-7AFF07997402}/Data Â*Â*Â* Data Name="param6"LAPTOP/Data Â*Â*Â* Data Name="param7"Keith Nuttle2/Data Â*Â*Â* Data Name="param8"S-1-5-21-2958119282-3360191907-2581630708-1001/Data Â*Â*Â* Data Name="param9"LocalHost (Using LRPC)/Data Â*Â*Â* Data Name="param10"Unavailable/Data Â*Â*Â* Data Name="param11"Unavailable/Data Â* /EventData /Event Something new, now I am getting these loud bell coming from the laptop. It can not be turned off by the volume control. This morning when it happened, it seemed to coincide with the time when my wife turned on her computer which automatically connects to the LAN. Two folders on her computer are mapped as drives on my laptop and automatically connect when her computer is on. Would this cause the error I experienced above or the alarms? Could it be associated with changes in the way MS manages LAN connections and shared information? -- 2018: The year we learn to play the great game of Euchre |
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Significant Windows 10 1809 Crash.
Keith Nuttle wrote:
On 1/12/2019 1:29 PM, Keith Nuttle wrote: On 1/12/2019 1:18 PM, Paul wrote: Keith Nuttle wrote: This afternoon I was writing a summary of my research and the system crashed big time. I was using the Word Perfect X8 and had at least one document open in the Adobe Reader Continuous release version 2019.010.20069. I had Firefox Version 64.0.2 open. First Adobe froze, then the Firefox, and finally WordPerfect. The system came to a complete stop, even the recover screen that said it was collect information on the error froze. I normally have these programs running with equivalent documents. Some time I have Thunderbird also opens so I was not working in an abnormal program environment. I am running Window 10 1809 OS build 17763.253 on an HP laptop with Intel i7-65000 CPU, 8 GB ram, and a 1TB disk. I have no idea of the error codes as I said every thing froze, and I had to do a hard restart. (Hold down the power button until it shut off) Is this a common occurrence with this Windows 10 build and are the causes being investigated? I have a game that crashes out to desktop, and the Event Viewer has some sort of power event that correlates with the failures. Hard to say what is cause, and what is side effect. That never used to happen with my previous (gutless) video card. You can try looking in the Reliability Monitor and see if the event got logged before you had to hit the power button. Things like this can happen if the OS runs out of a resource... even though the Task Manager "Memory" display shows it's not railed into trouble (down to the last 350MB). You could have a pool leak perhaps. If you're lucky, something (Event Viewer?) might give you a driver name to work with. The driver itself might not be the culprit, if some other driver ate the resources and "a neighbor" reported a problem. Paul Sorry I forgot the Event Viewer. There were four errors that occurred about the time if the failure. I don't have any idea of what it means. I do know I have used the same combination of program and similar files and never had this problem before. Since there are four errors I assume that one occurred when Adobe froze, Word Perfect Froze, and Firefox froze. I don't remember what the fourth program I had open was. They were identical. Each stated Log Name: System Source: Microsoft-Windows-DistributedCOM Date: 1/12/2019 12:45:55 PM Event ID: 10016 Task Category: None Level: Error Keywords: Classic User: LAPTOP\Keith Nuttle2 Computer: LAPTOP Description: The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID {2593F8B9-4EAF-457C-B68A-50F6B8EA6B54} and APPID {15C20B67-12E7-4BB6-92BB-7AFF07997402} to the user LAPTOP\Keith Nuttle2 SID (S-1-5-21-2958119282-3360191907-2581630708-1001) from address LocalHost (Using LRPC) running in the application container Unavailable SID (Unavailable). This security permission can be modified using the Component Services administrative tool. Event Xml: Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event" System Provider Name="Microsoft-Windows-DistributedCOM" Guid="{1B562E86-B7AA-4131-BADC-B6F3A001407E}" EventSourceName="DCOM" / EventID Qualifiers="0"10016/EventID Version0/Version Level2/Level Task0/Task Opcode0/Opcode Keywords0x8080000000000000/Keywords TimeCreated SystemTime="2019-01-12T17:45:55.280775900Z" / EventRecordID12204/EventRecordID Correlation / Execution ProcessID="512" ThreadID="1492" / ChannelSystem/Channel ComputerLAPTOP/Computer Security UserID="S-1-5-21-2958119282-3360191907-2581630708-1001" / /System EventData Data Name="param1"application-specific/Data Data Name="param2"Local/Data Data Name="param3"Activation/Data Data Name="param4"{2593F8B9-4EAF-457C-B68A-50F6B8EA6B54}/Data Data Name="param5"{15C20B67-12E7-4BB6-92BB-7AFF07997402}/Data Data Name="param6"LAPTOP/Data Data Name="param7"Keith Nuttle2/Data Data Name="param8"S-1-5-21-2958119282-3360191907-2581630708-1001/Data Data Name="param9"LocalHost (Using LRPC)/Data Data Name="param10"Unavailable/Data Data Name="param11"Unavailable/Data /EventData /Event Something new, now I am getting these loud bell coming from the laptop. It can not be turned off by the volume control. This morning when it happened, it seemed to coincide with the time when my wife turned on her computer which automatically connects to the LAN. Two folders on her computer are mapped as drives on my laptop and automatically connect when her computer is on. Would this cause the error I experienced above or the alarms? Could it be associated with changes in the way MS manages LAN connections and shared information? In the real world, tracing sounds isn't nearly this easy. https://superuser.com/questions/3141...ds-on-my-syste Sounds can be emitted, without using the Windows Sound Mixer, which may alter the ability to "turn the volume down". And the "beep" or "bell" is a "special object" uses when a process or thread isn't allowed to do ordinary I/O. In fact, if a computer is missing a sound driver, there may still be some sort of fallback path making "bell". And good luck tracing that, or figuring out where it comes from. The BIOS (via the SMM routine), can make alarm noises on the piezoelectric transducer (not the computer speakers). I don't know if there is a BELL() object in say, ACPI table, that allows the OS to get the BIOS to make the noise on its behalf. Based on the inability to trace the software path used, my guess is that it's a SVCHOST or a driver or some low level thing that isn't happy, and wants to tell you about it. A much richer set of sound effects is available in Ring3 User Space (play a WAV thru speakers). I don't think I would be able to figure out the path here, if it happened to me. I'd probably need a logic analyzer with disassembler module or something, and "trace execution" of everything, Ring0/Ring3 and so on. And on modern processors, that would be hard to do (in real time), a bit easier to do if execution on the machine was slowed to a crawl. ******* Go back and look in your Event Viewer, for some sort of security issue. Maybe in addition to the sound, there are new entries corresponding to a perceived security breach or an audit failure. Paul |
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Significant Windows 10 1809 Crash.
POST failure? Overheating?
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Significant Windows 10 1809 Crash.
On 1/12/19 11:56 AM, Keith Nuttle wrote:
2018: The year we learn to play the great game of Euchre It would be hard to learn it in 2018 (or 2017) now. |
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