O.T. Missing Folder/files

Here are the Sharpkeys for the 780:

https://postimg.cc/k6jjh41Q

https://postimg.cc/xqcg19pZ

https://postimg.cc/sMRJm7fF

https://postimg.cc/rz0CLQKX

https://postimg.cc/TpnVK1Vt

Robert

Robert in CA wrote:
I downloaded Sharpkeys:

https://postimg.cc/hJMTpnkq

Did you want me to load my Kapersky CD ? I'm not sure
what exactly you want me to delete or how to proceed? It
looks as though I open up HKey Local Machine, then System,
then delete Enum, exit after delete and then restart is that
correct? I could do allot of damage in there and I want to
make sure before I proceed.

I tried using the Sharpkeys but couldn't find any Hkey? I must
not be looking in the right area or something or its not showing
it.

https://postimg.cc/pm6VJXCj

https://postimg.cc/hJQDyWZ5

https://postimg.cc/bdhnt3sh

Thoughts/suggestions

Robert

OK, the last picture, the blank mapping window, shows
no keys are remapped. The one on the left is for
adding new mappings, and we're not interested in that
at the moment.

So we know the Backspace is not remapped, based on the
right-most pane.

We're done with Sharpkeys and don't need to reinstall it
after any restore.

Paul

Robert in CA wrote:
Here are the Sharpkeys for the 780:

https://postimg.cc/k6jjh41Q

https://postimg.cc/xqcg19pZ

https://postimg.cc/sMRJm7fF

https://postimg.cc/rz0CLQKX

https://postimg.cc/TpnVK1Vt

Robert

The SharpKeys current mapping window is blank,
and that's good, as far as it goes.

*******

You can give the Kaspersky Registry Editor a try.
Find my picture of ControlSet001 and try deleting
the ENUM from there. That's the control set when the
OS isn't running.

When the OS is running, it makes a CurrentControlSet,
which is a copy of one of the other Control Sets.
The supposition being, that if you delete ENUM from
ControlSet001, when the OS starts, it copies
ControlSet001 to CurrentControlSet, discovers
ENUM missing, then rediscovers all the hardware,
including reinstalling the keyboard driver (from
some cache, like the INF folder).

I made the two pictures, to show what offline editing
from the Kaspersky CD looks like, plus the result seen
in the OS afterwards.

https://i.postimg.cc/Cx2vY9hz/enum-delete.gif

https://i.postimg.cc/RhGRYDpC/restar...num-delete.gif

Paul

I ran the Kapersky CD and found the file and deleted it:

https://postimg.cc/hJ50TjHy

https://postimg.cc/zHmS2QDT

https://postimg.cc/V5MF0z4g

https://postimg.cc/3dFC99sD

https://postimg.cc/hXC8RvPD

https://postimg.cc/H845ZshC

https://postimg.cc/0bnD7jSY

However afterwards there was no way to exit, or to restart the computer.
I had to close it and then shut the computer down (the only option available)
but when I restarted it the same messed up WBM appeared and now the 780
has lost it's Internet connection. It can't do any updating without the Internet.

So I'm going to restore the 780 back to 12-1-21 because I'm dead in the water
right now.

Robert

Robert in CA wrote:
I ran the Kapersky CD and found the file and deleted it:

https://postimg.cc/hJ50TjHy

https://postimg.cc/zHmS2QDT

https://postimg.cc/V5MF0z4g

https://postimg.cc/3dFC99sD

https://postimg.cc/hXC8RvPD

https://postimg.cc/H845ZshC

https://postimg.cc/0bnD7jSY

However afterwards there was no way to exit, or to restart the computer.
I had to close it and then shut the computer down (the only option available)
but when I restarted it the same messed up WBM appeared and now the 780
has lost it's Internet connection. It can't do any updating without the Internet.

So I'm going to restore the 780 back to 12-1-21 because I'm dead in the water
right now.

Robert

OK.

It looks like you got as far as I did.
Your Kaspersky looks newer than my version.

The shutdown menu would likely have been in the
lower left corner.

The drivers are supposed to be cached, and I've had
the drivers reinstall themselves on two or three installs,
but then, the hardware isn't a "good mix" so this hardly
constitutes a thorough test on my end here.

On my Acer, it came with a driver disc as part of
the restore set. If it gets wedged, I can use
the driver disc and reinstall something like that.

Whereas refurbs don't come with the driver disc,
and it's one less convenience (I have one refurb
here and it doesn't come with helpful stuff
particularly). Hunting down drivers would require
having a look around on the Internet with the
other machine. And some things are easier to find
than others (like finding drivers for VirtualBox
when the need arises, for stuff over 20 years old).

Paul

What I did was close the application vs exit since there
was none then I clicked the icon in the lower left and
selected shutdown since there was no restart option.

I restored the 780 back to 12-1-20 but if I have to restore
again (which I hope I don't) could we use a more recent
update like 3-4-21 so I don't have to do all the updates all
over again in trying to fix this. However, if I do a more
recent update won't I also have to adjust the partitions?

Instead, how about I create a new backup from 12-1-20
and restore to that instead after I've done all the updates?
That would save me from doing all the updates every time.

Whether it's the keyboard or software it's strange the same
thing has happened on both computers with the backspace
key and strange that the messed up WBM keeps coming back.
I'll try the command one more time after all these updates
finish to see if it works.

I still would like to buy a new keyboard and test it, we wouldn't
loose anything by doing so and if it doesn't work I still would
have a backup keyboard. I would still like your views on the
ones I selected.

Thoughts/suggestions?
Robert

Robert in CA wrote:
What I did was close the application vs exit since there
was none then I clicked the icon in the lower left and
selected shutdown since there was no restart option.

I restored the 780 back to 12-1-20 but if I have to restore
again (which I hope I don't) could we use a more recent
update like 3-4-21 so I don't have to do all the updates all
over again in trying to fix this. However, if I do a more
recent update won't I also have to adjust the partitions?

Instead, how about I create a new backup from 12-1-20
and restore to that instead after I've done all the updates?
That would save me from doing all the updates every time.

Whether it's the keyboard or software it's strange the same
thing has happened on both computers with the backspace
key and strange that the messed up WBM keeps coming back.
I'll try the command one more time after all these updates
finish to see if it works.

I still would like to buy a new keyboard and test it, we wouldn't
loose anything by doing so and if it doesn't work I still would
have a backup keyboard. I would still like your views on the
ones I selected.

Thoughts/suggestions?
Robert


At the moment, to me, you've tested a fair number of old backups
and not found a cure for the backspace key problem. This hardly
gives the old restore, anything to recommend it.

Consequently, moving to a more modern one makes sense,
even the "current" one you made before this started
would be sufficient. Then the number of updates would
be minimal.

I'm still trying to find a way of tracing keypress activity.

And you can help, by going through your Program Files
and thinking about anything you've added, that uses
hotkeys. Using a backspace key for a hotkey, seems pretty
bizarre. But what do I know.

Since you've gone backwards a few months now, this is
something you must have added a while ago. For example,
an image editor might have a hotkey to do a "screencapture",
and that is set to backspace right now.

Your Sharpkeys test, shows it's not a key that was remapped
into oblivion. You can totally disable a key by mapping it
off in there. But your table is clean, so that's not the
mechanism.

Paul

I did a Macrium update then did a Mrimg backup (with comments)
on the 780 to the present.

I had an optional update on the 780 but it wouldn't update after trying
(3) times. It came up again when I opened the Action Center. When I
clicked 'Try Again' it came back with 'Windows is up to date' and the
optional update disappeared again. I'm sure we'll see it again

https://postimg.cc/BjWhSh0t

https://postimg.cc/1fDGHsk5

https://postimg.cc/d7Nr11yn


Honesty, I can't remember a thing I've added. I only download programs
when you give me a link because of my history with downloads and picking
the wrong one. I do get warnings occasionally even on news pages and eBay
when I haven't clicked a thing but Avast seems to take care of them and I don't
see any infections after scans but something could still be there. I thought the
Autoscans showed the problem (not verified) in the shaded areas?

Here are the 8500 program files but I have no idea which if any would
use a hotkey:

https://postimg.cc/67MqNFXs

https://postimg.cc/ykhVH2mf

here are the 780 programs files:

https://postimg.cc/grQmGPBp

https://postimg.cc/tZ8wG9Rm

In passing, the 8500 and the 780 both passed their Smart scans.

I still think we should give a new keyboard a try vs an old one. Only because
a new mouse fixed all the problems I was having and we've done allot to check
the software. I can always use a new keyboard and we have nothing to loose.
If that's it then we can proceed to create a new backup and then Win 7 Professional
clones for the 780 and 8500.

So what do you think of the keyboards? I like the Logitech the best and it's also
the cheapest.

https://www.newegg.com/logitech-k350...-076-_-Product

https://www.newegg.com/microsoft-erg...quicklink=true

https://www.newegg.com/fellowes-micr...-007-_-Product

Robert

Robert in CA wrote:
I did a Macrium update then did a Mrimg backup (with comments)
on the 780 to the present.

I had an optional update on the 780 but it wouldn't update after trying
(3) times. It came up again when I opened the Action Center. When I
clicked 'Try Again' it came back with 'Windows is up to date' and the
optional update disappeared again. I'm sure we'll see it again

https://postimg.cc/BjWhSh0t

https://postimg.cc/1fDGHsk5

https://postimg.cc/d7Nr11yn

0x80070103 is apparently thrown by an NVidia driver update.

You've probably installed something better your own self,
compared to what Windows is trying to install.


Honesty, I can't remember a thing I've added. I only download programs
when you give me a link because of my history with downloads and picking
the wrong one. I do get warnings occasionally even on news pages and eBay
when I haven't clicked a thing but Avast seems to take care of them and I don't
see any infections after scans but something could still be there. I thought the
Autoscans showed the problem (not verified) in the shaded areas?

Here are the 8500 program files but I have no idea which if any would
use a hotkey:

https://postimg.cc/67MqNFXs No good candidates

https://postimg.cc/ykhVH2mf No good candidates

here are the 780 programs files:

https://postimg.cc/grQmGPBp

https://postimg.cc/tZ8wG9Rm

In passing, the 8500 and the 780 both passed their Smart scans.

I thought you had a Dell Image Editor at one time. Does
that use hotkeys ?

I still think we should give a new keyboard a try vs an old one. Only because
a new mouse fixed all the problems I was having and we've done allot to check
the software. I can always use a new keyboard and we have nothing to loose.
If that's it then we can proceed to create a new backup and then Win 7 Professional
clones for the 780 and 8500.

So what do you think of the keyboards? I like the Logitech the best and it's also
the cheapest.

https://www.newegg.com/logitech-k350...-076-_-Product

https://www.newegg.com/microsoft-erg...quicklink=true

https://www.newegg.com/fellowes-micr...-007-_-Product

Robert

The first keyboard is wireless, and there is a Unifying receiver to plug
into a USB2 slot. Preferably, it should be line of sight, to eliminate
reception problems, and kept away from any USB3 cables (your external HDD).
The K350 may be out of production, around 2019 or 2020 or so.

The second one, i don't see any LEDs for things like Caps Lock.

The third one kinda looks slapped together :-)

IDK, I guess I'd go with the first one, maybe, but it doesn't have
status LEDs either. The Microsoft one, their key quality might
not be as good.

I try not to "invest" too much mental energy in keyboards, so
I won't be disappointed :-) I bought a keyboard during COVID, and
really didn't have a good opportunity to test it, and it has
backlighting with LEDs as well as LED status, but the clicky action
of the keys is kinda silly. I suspect they were trying to "emulate"
the noise some other keyboard makes, when you type.

The keyboard I'm typing on, is my "backup keyboard", you know,
the "one I never plan on using". One of the keys gets stuck on
the travel (it binds a bit). But, it's a keyboard, and if
that packs up, that's my last spare. That was only $20, and
the store I bought it from went bankrupt years ago.

I took a quick look around, and don't see any really hot prospects.
I did see one, but it is only available in French keys.

Paul

I have Dell Image Expert 2000 which came with my 8200
when I bought it new. I liked it and I still have the installation
CD's for it so I put it on the 8500 and the 780. That's also how
I put Word and Excel on the 8500 because I kept all those CD's.

I don't believe it uses hot keys. I open and close and save files
like in Word. Here's the Properties of the Dell Image Expert
if that helps.

https://postimg.cc/rKSsChPX

https://postimg.cc/mh7B0PN7

https://postimg.cc/gwwP4j2X

I don't use any of my F keys on the keyboard but I would like
to get a manual which explains all the functions.

I know what you mean with keyboards. When I was searching for
other keyboards I had I found a white ergonomic 4000 with a PS2
connection. I forgot the Logitech K350 was wireless. I would prefer a
wired keyboard. So that eliminates the K350. I have to invest a little
mental thought into my keyboard because I have wrist issues.

It seems the only ones with LED's are the higher priced models. I did
another search for wired ergonomics; see what you think?

https://www.newegg.com/microsoft-rjy...-423-_-Product

https://www.newegg.com/p/0GA-0034-00...1968-_-Product

https://www.newegg.com/microsoft-com...7464-_-Product

Once we get the 780 up and running then we can go back to the PCI cards
and find one that you think is best for the 780.

Robert

Robert in CA wrote:
I have Dell Image Expert 2000 which came with my 8200
when I bought it new. I liked it and I still have the installation
CD's for it so I put it on the 8500 and the 780. That's also how
I put Word and Excel on the 8500 because I kept all those CD's.

I don't believe it uses hot keys. I open and close and save files
like in Word. Here's the Properties of the Dell Image Expert
if that helps.

https://postimg.cc/rKSsChPX

https://postimg.cc/mh7B0PN7

https://postimg.cc/gwwP4j2X

I don't use any of my F keys on the keyboard but I would like
to get a manual which explains all the functions.

I know what you mean with keyboards. When I was searching for
other keyboards I had I found a white ergonomic 4000 with a PS2
connection. I forgot the Logitech K350 was wireless. I would prefer a
wired keyboard. So that eliminates the K350. I have to invest a little
mental thought into my keyboard because I have wrist issues.

It seems the only ones with LED's are the higher priced models. I did
another search for wired ergonomics; see what you think?

https://www.newegg.com/microsoft-rjy...-423-_-Product

https://www.newegg.com/p/0GA-0034-00...1968-_-Product

https://www.newegg.com/microsoft-com...7464-_-Product

Once we get the 780 up and running then we can go back to the PCI cards
and find one that you think is best for the 780.

Robert

RJY-00001 = keyboard + mouse ? $73.08 \___ LED scroll lock indicator is embedded
LXM-00001 = keyboard ~$60.00 / in Scroll Lock key surface... 3 Status LEDs are there

RJY-00001 https://www.microsoft.com/en-us/p/mi...%3aoverviewtab
LXM-00001 https://www.microsoft.com/en-my/acce...nomic-keyboard

The difference is $13 or so for the mouse part.

LXN-00001 $48 Uses *stickers* for keycaps. LXM-00001 uses molded keys.
Keyboards have same layout. First one is ahead so far.
I'm trusting my eyesight on this. When Newegg removes the
reviews for a product, we have to guess at this stuff.

Third one has no palm rest. Hard to tell if wavy, dished, or
just a regular $40 keyboard going for 3X the price.

First one seems the best of that lot. That's if you want
a mouse for $13 at the same time.

On a laptop, some of the function keys have two definitions.
Like one of the F-keys is for airport mode for Wifi ("Wifi Off").
On a desktop, it might not use such functions for shift-F5 or whatever.

Back in mainframe days, PF Programmable Function keys, you could
have them bound to anything. A typical "standard" was F1 = Help.
But again, adherence to rules like that isn't exactly
recorded in stone tablets, and a newer generation
might bind F1 to "Nothing", because computer companies
hate offering help :-) The operation of a computer
is supposed to be "Self-Explanatory".

Paul

So if I understand you correctly you'd go with the RJY-00001?
I also like it's layout very much. I can get it at Newegg without
the mouse.

https://www.newegg.com/microsoft-rjy...-423-_-Product

If were agreed then I'll get it.

Yeah it would be nice if they included instruction manuals. When
I bought my 8200 you should of seen all the stuff they gave me e.g.
manuals, a dozen or so CD's cables, etc. (which I still have) compared
to the 8500 which was practically nothing. Both bought new. I still
use the 15 inch Dell flat monitor from the 8200 for the 780.


Robert

Robert in CA wrote:
So if I understand you correctly you'd go with the RJY-00001?
I also like it's layout very much. I can get it at Newegg without
the mouse.

https://www.newegg.com/microsoft-rjy...-423-_-Product

If were agreed then I'll get it.

Yeah it would be nice if they included instruction manuals. When
I bought my 8200 you should of seen all the stuff they gave me e.g.
manuals, a dozen or so CD's cables, etc. (which I still have) compared
to the 8500 which was practically nothing. Both bought new. I still
use the 15 inch Dell flat monitor from the 8200 for the 780.


Robert

One thing to avoid with the keyboards, is keyboards with stickers
on the surface. As the stickers become sticky and come off. I
tried to look as closely as I could at the pictures. It's
pretty hard to get a high res picture of rjy-00001.

Paul

Agreed., I've never heard of such! Lets hope the RJY-00001 doesn't have stickers
but it seemed the best of what I could find.

In passing, I tried the display boot menu command after all the updates
but the messed up WBM is still there.

Robert

Robert in CA wrote:
Agreed., I've never heard of such! Lets hope the RJY-00001 doesn't have stickers
but it seemed the best of what I could find.

In passing, I tried the display boot menu command after all the updates
but the messed up WBM is still there.

Robert

If you're doing it while the OS in question is
running, the syntax should work. An elevated (Administrator Command Prompt),
followed by

bcdedit

to display the change, should be good enough. That allows
you to verify the command worked.

Paul