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#1
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p.c keeps re-starting
I have a Pentium 4 computer running win xp home and when I power up my
computer it will go thru the power up and then start all over again ( sometimes 10 times ). I am afraid to power my machine off in case it won't start up next time.I have a high speed cable internet provider and half the time I loose my settings to log onto the internet. I also have Norton Antivirus. This started about 3 weeks ago. Once the p.c is up and running I am o.k could this be a trojan or virus or my power supply? Any suggestions? Tim. |
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#2
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p.c keeps re-starting
First, be sure your antivirus software has the latest definitions and run a
virus scan. Second, download, install and run Ad Awa www.lavasoftusa.com Note: you should always be well backed up before running an application of this type. If your system is clear of viruses, open Control Panel, open System, go to the Advanced tab, click Settings under Startup and Recovery, remove the check from "Automatically Restart" under System Failure. This will cause the system to blue screen instead of restarting on errors and the information on the blue screen may give a clue as to the source of the issue. Open Control Panel, open Administrative Tools, open Event Viewer, look for errors corresponding to the crash, double click the error, the information contained within may give a clue as to the source of the problem. If you don't understand the information inside, the third button down in that dialog box will copy the information, you can then paste it into a message and post it here and maybe we can figure out what is going on. Assuming you have an XP CD and not a recovery CD, place the XP CD in the drive, when the setup screen appears, select "Check System Compatibility," the report it generates may point to problem hardware or software on your system. If you do not have an XP CD, you can download this application known as the Upgrade Advisor from the following site: http://www.microsoft.com/windowsxp/p...ng/advisor.asp Note: If you have access to a broadband connection it might be best to download using that as this is a rather large download. Check for the latest drivers for your hardware, especially your graphics card and soundcard and all peripherals connected to your system. Do not use Windows Update for this, go to the device manufacturer's web sites and if you install updated drivers, ignore the message about drivers being unsigned by Microsoft. *Before installing any drivers, be sure you are well backed up and it's probably a good idea to manually create a restore point in System Restore in case you have problems as a result of the driver update and note, System Restore is not a substitute for a backup. Start\All Programs\Accessories\System Tools\System Restore -- Michael Solomon MS-MVP Windows Shell/User Backup is a PC User's Best Friend DTS-L.Org: http://www.dts-l.org/ "Gauthier" wrote in message ... I have a Pentium 4 computer running win xp home and when I power up my computer it will go thru the power up and then start all over again ( sometimes 10 times ). I am afraid to power my machine off in case it won't start up next time.I have a high speed cable internet provider and half the time I loose my settings to log onto the internet. I also have Norton Antivirus. This started about 3 weeks ago. Once the p.c is up and running I am o.k could this be a trojan or virus or my power supply? Any suggestions? Tim. |
#3
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p.c keeps re-starting
Try reseating your video and memory cards. Run a check on your memory,
although the memory check programs do not always correctly identify memory problems. Try disconnecting a device that takes power from the PS and see if it makes a difference. If you have upgraded with new internal hardware it might be the PS. Download adaware from lavasoft and see if spyware is present, but it is liklier hardware. Powering down should be OK since you already have a problem and you might as well find out what it is. "Gauthier" wrote in message ... I have a Pentium 4 computer running win xp home and when I power up my computer it will go thru the power up and then start all over again ( sometimes 10 times ). I am afraid to power my machine off in case it won't start up next time.I have a high speed cable internet provider and half the time I loose my settings to log onto the internet. I also have Norton Antivirus. This started about 3 weeks ago. Once the p.c is up and running I am o.k could this be a trojan or virus or my power supply? Any suggestions? Tim. |
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