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#16
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Cloned Additonal Hard Drive Not Recognized
Hi Anna:
I used my USB to SATA/IDE cable Adapter kit and connected it to my Toshiba laptop, as I have done in the past with no problems using this kit. I felt somewhat elated when I booted the laptop in that the power light went on with the kit and I could here the HHD running. At least I knew that I did not have a power failure of some sort with the HDD. Next I got the "Add Hardware" pop up indicating USB Mass Storage Device which made me even feel better. However, when I opened My Computer to see where it was located "Nothing" was there. No USB Device, No Device, again nothing. I opened Device Manager and it appears under Disk Drives as "USB Device". It even appears in Local Disk (C Properties as USB Device Type Disk Drive. However, the Location showed "0" if that means anything to you. In the past as I recall when I opened My Computer using the kit with a HDD it has always appeared in My Computer and I could recover files etc if need be, but not this time. Again....nothing, which really blows my mind. You mentioned in your reply in paragraph 2 about using the WD Diagnostic Utility, but if I cannot find the HDD how could I ever use it? It would in my mind, as I mentioned previously, be like my trying to use Spinrite which is a bootable CD and it could not find the HHD. Spinrite not only can find a HHD problem, but most of the time repair or resolve it. Again I am at a total loss, but my knowledge of HHD's is certainly limited. I have just never encountered or even heard of a problem like this and hopefully some of you experts can advise me further. Could not removing the HHD after cloning caused some sort of internal problem with the HHD? Again I was so glad to see you reply to my posting, as in my mind I thought, how would I ever find you again! Thanks for all your past and present support! Got any more "Rabbits" in your hat? Hope so.... Tom "Anna" wrote in message ... "ColTom2" wrote in message ... Hi: I have a Sony VGC-RA716G desktop computer with a WD2500BB 250GB hard drive and used Acronis True Image Home Ver 11.0 to clone internally another exact WD2500BB 250 GB hard drive. Windows MCE(2005) SP3 OS. I have used it before with no problems. In the cloning process I got a sector error or some sort and when the process was through it shut down. At this point I know to disconnect the cloned drive, as failure to do so will mean the clone will not work as a boot disk. I suppose I had my mind on the sector error that caused me not to disconnect the cloned drive. Anyway now I have been unable to get my computer to recognize this HD. I had it connected as cable select Primary Slave and it shows this in the BIOS, but no drive letter is recognized. So I next used Disk Management to try and choose Change Drive Letter and Paths from the menu, but it does not appear there either where I can make this selection. I next thought that maybe by reformatting it with my Sony Recovery DVD that I would put this HD back to its original state, but this also fails. I tried the option of not using the restore partition and doing a complete restore but it also fails. So I have a HD that is recognized in the BIOS as Primary Slave, but have not been able to get Windows OS to recognize it. If anyone knows how I can resolve this issue I will be most appreciative. If I ever get it back you can rest assured I will immediately disconnect it upon clone shutdown in the future. Thanks, ColTom2 "Anna" wrote in message ... Col... 1. First of all, we'll assume that there's no problem with your "source" HDD, i.e., it boots without incident and functions without any problems. That's right, yes? 2. You mention that during the disk-cloning process you "got a sector error or some sort...". But I take it that the disk-cloning process wasn't aborted as a result of that message, i.e., the process presumably completed. Is that correct? 3. You infer that the problem you're now experiencing, i.e., the non-recognition of your secondary HDD, was possibly due to booting to your system with the cloned HDD connected immediately following the disk-cloning operation. It's hard to imagine that had any effect on your current non-recognition problem involving that secondary-connected HDD. While you are correct that with most disk-cloning programs a boot problem involving the newly-cloned HDD *may* occur when the user boots to his/her source HDD with the newly-cloned HDD connected immediately following the disk-cloning operation, that situation (should it occur) should have no effect on the system detecting that drive when it's connected as a secondary HDD in the system. 4. While I understand that you've indicated prior use of the problem drive with no problems experienced, it really would be wise to check out the disk with the WD HDD diagnostic utility. 5. Assuming the disk is non-defective, (and I'm assuming it's a PATA HDD) have you tried connecting the drive to your secondary IDE channel, either as Master or Slave on that channel? And, of course, you're certain the jumper is correctly set. 6. Any chance of installing the drive in another PC? Or do you have a USB external enclosure which you could use with the disk? Anna "ColTom2" wrote in message ... Hi Anna: I am so delighted to see you answering my question, as you were the one back in Feb 2008 that answered my original questions when I purchased this HDD. Your reply then was the most informative and provided me with the much needed info. In fact, it was you who alerted me about it being imperative to shutdown immediately after completion of clone and remove backup HDD. I still have a lot to learn about HDD's as you can probably tell. 1. My current system boots fine and I ran an analysis last night with Spinrite and no problems were detected. I have it connected to the end of IDE cable with jumper in the no 4 and 6 position.. 2. Yes the disk cloning process completed with no problems even though I did get some kind of sector problem notice. Using Acronis it shutdown the computer upon completion of clone. The cloned drive was detected as Drive "F" which was my next available letter. However, I forgot to remove the HDD as you advised me to do so. 3. I just assume that the problem that I currently have was caused by not removing the HDD upon completion of clone, as I have cloned it previously with no problems using both WD and Acronis software. 4. I tried to use Spinrite to check this HDD, but could not get Spinrite to work even though it's a bootable CD, as you probably know. As I recall Spinrite did identify the HDD in BIOS, but the HDD did not show up otherwise where I could select it to run a repair or analysis. As I mentioned in my original post the HDD does not show up in Disk Management. 5. I have tried connecting it using cable select method as Primary Slave with the jumpers in position 1 and 2 on both HD's. Also tried connecting it as Primary Master with jumper in 4 and 6 position. I don't know what a PATA HDD is, but as I recall it's a SATA HDD. 6. My other two computers are laptops so I do not have a source to connect this HDD. However, I do have an adapter kit for connecting USB 2.0 to SATA/IDE cable and plan to do so later today. I will reply back to you the results, as I now wonder if I am getting power to this HDD. I am hoping that I can find a solution and I am most delighted to have you back assisting me. I know if anyone can resolve this you can. Thanks, Tom Tom: 1. For the reasons I previously stated, I really don't think a disk-cloning operation that went awry for one reason or another would have any effect on the "destination" HDD not being detected when the latter is connected as a secondary HDD and there's no problem with the "source" HDD in that it boots & functions without any problems. It seems to me something else is amiss here. 2. Again, I really do think it would be prudent for you to check out the problem disk with the HDD diagnostic utility that's freely available from Western Digital's site. Here are the links for the files to create both the floppy disk & CD versions of the WD diagnostic utility... Floppy - http://support.wdc.com/product/downl...&sid=2&lang=en CD - http://support.wdc.com/product/downl...sid=30&lang=en 3. The HDD in question is a PATA (IDE) drive, not a SATA drive. I'm assuming you've correctly jumpered your HDDs. Again, it would be wise to connect the problem disk on your secondary IDE channel just to determine if the problem lies with the primary slave position on the primary IDE channel. I'm assuming, of course, that your motherboard is equipped with two IDE channels. Anyway, let's see how it goes after you use your USB adapter to determine if the drive is recognized through that means. BTW, our experience with a fairly wide variety of those type of devices has been quite negative - to the point where we generally do not recommend them to users. We've found them most erratic with a high incidence of failure either initially or at some future point in their use. On the other hand a number of users have indicated they're quite satisfied with them. Anna |
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#17
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Cloned Additonal Hard Drive Not Recognized
Hi Anna:
I used my USB to SATA/IDE cable Adapter kit and connected it to my Toshiba laptop, as I have done in the past with no problems using this kit. I felt somewhat elated when I booted the laptop in that the power light went on with the kit and I could here the HHD running. At least I knew that I did not have a power failure of some sort with the HDD. Next I got the "Add Hardware" pop up indicating USB Mass Storage Device which made me even feel better. However, when I opened My Computer to see where it was located "Nothing" was there. No USB Device, No Device, again nothing. I opened Device Manager and it appears under Disk Drives as "USB Device". It even appears in Local Disk (C Properties as USB Device Type Disk Drive. However, the Location showed "0" if that means anything to you. In the past as I recall when I opened My Computer using the kit with a HDD it has always appeared in My Computer and I could recover files etc if need be, but not this time. Again....nothing, which really blows my mind. You mentioned in your reply in paragraph 2 about using the WD Diagnostic Utility, but if I cannot find the HDD how could I ever use it? It would in my mind, as I mentioned previously, be like my trying to use Spinrite which is a bootable CD and it could not find the HHD. Spinrite not only can find a HHD problem, but most of the time repair or resolve it. Again I am at a total loss, but my knowledge of HHD's is certainly limited. I have just never encountered or even heard of a problem like this and hopefully some of you experts can advise me further. Could not removing the HHD after cloning caused some sort of internal problem with the HHD? Again I was so glad to see you reply to my posting, as in my mind I thought, how would I ever find you again! Thanks for all your past and present support! Got any more "Rabbits" in your hat? Hope so.... Tom "Anna" wrote in message ... "ColTom2" wrote in message ... Hi: I have a Sony VGC-RA716G desktop computer with a WD2500BB 250GB hard drive and used Acronis True Image Home Ver 11.0 to clone internally another exact WD2500BB 250 GB hard drive. Windows MCE(2005) SP3 OS. I have used it before with no problems. In the cloning process I got a sector error or some sort and when the process was through it shut down. At this point I know to disconnect the cloned drive, as failure to do so will mean the clone will not work as a boot disk. I suppose I had my mind on the sector error that caused me not to disconnect the cloned drive. Anyway now I have been unable to get my computer to recognize this HD. I had it connected as cable select Primary Slave and it shows this in the BIOS, but no drive letter is recognized. So I next used Disk Management to try and choose Change Drive Letter and Paths from the menu, but it does not appear there either where I can make this selection. I next thought that maybe by reformatting it with my Sony Recovery DVD that I would put this HD back to its original state, but this also fails. I tried the option of not using the restore partition and doing a complete restore but it also fails. So I have a HD that is recognized in the BIOS as Primary Slave, but have not been able to get Windows OS to recognize it. If anyone knows how I can resolve this issue I will be most appreciative. If I ever get it back you can rest assured I will immediately disconnect it upon clone shutdown in the future. Thanks, ColTom2 "Anna" wrote in message ... Col... 1. First of all, we'll assume that there's no problem with your "source" HDD, i.e., it boots without incident and functions without any problems. That's right, yes? 2. You mention that during the disk-cloning process you "got a sector error or some sort...". But I take it that the disk-cloning process wasn't aborted as a result of that message, i.e., the process presumably completed. Is that correct? 3. You infer that the problem you're now experiencing, i.e., the non-recognition of your secondary HDD, was possibly due to booting to your system with the cloned HDD connected immediately following the disk-cloning operation. It's hard to imagine that had any effect on your current non-recognition problem involving that secondary-connected HDD. While you are correct that with most disk-cloning programs a boot problem involving the newly-cloned HDD *may* occur when the user boots to his/her source HDD with the newly-cloned HDD connected immediately following the disk-cloning operation, that situation (should it occur) should have no effect on the system detecting that drive when it's connected as a secondary HDD in the system. 4. While I understand that you've indicated prior use of the problem drive with no problems experienced, it really would be wise to check out the disk with the WD HDD diagnostic utility. 5. Assuming the disk is non-defective, (and I'm assuming it's a PATA HDD) have you tried connecting the drive to your secondary IDE channel, either as Master or Slave on that channel? And, of course, you're certain the jumper is correctly set. 6. Any chance of installing the drive in another PC? Or do you have a USB external enclosure which you could use with the disk? Anna "ColTom2" wrote in message ... Hi Anna: I am so delighted to see you answering my question, as you were the one back in Feb 2008 that answered my original questions when I purchased this HDD. Your reply then was the most informative and provided me with the much needed info. In fact, it was you who alerted me about it being imperative to shutdown immediately after completion of clone and remove backup HDD. I still have a lot to learn about HDD's as you can probably tell. 1. My current system boots fine and I ran an analysis last night with Spinrite and no problems were detected. I have it connected to the end of IDE cable with jumper in the no 4 and 6 position.. 2. Yes the disk cloning process completed with no problems even though I did get some kind of sector problem notice. Using Acronis it shutdown the computer upon completion of clone. The cloned drive was detected as Drive "F" which was my next available letter. However, I forgot to remove the HDD as you advised me to do so. 3. I just assume that the problem that I currently have was caused by not removing the HDD upon completion of clone, as I have cloned it previously with no problems using both WD and Acronis software. 4. I tried to use Spinrite to check this HDD, but could not get Spinrite to work even though it's a bootable CD, as you probably know. As I recall Spinrite did identify the HDD in BIOS, but the HDD did not show up otherwise where I could select it to run a repair or analysis. As I mentioned in my original post the HDD does not show up in Disk Management. 5. I have tried connecting it using cable select method as Primary Slave with the jumpers in position 1 and 2 on both HD's. Also tried connecting it as Primary Master with jumper in 4 and 6 position. I don't know what a PATA HDD is, but as I recall it's a SATA HDD. 6. My other two computers are laptops so I do not have a source to connect this HDD. However, I do have an adapter kit for connecting USB 2.0 to SATA/IDE cable and plan to do so later today. I will reply back to you the results, as I now wonder if I am getting power to this HDD. I am hoping that I can find a solution and I am most delighted to have you back assisting me. I know if anyone can resolve this you can. Thanks, Tom Tom: 1. For the reasons I previously stated, I really don't think a disk-cloning operation that went awry for one reason or another would have any effect on the "destination" HDD not being detected when the latter is connected as a secondary HDD and there's no problem with the "source" HDD in that it boots & functions without any problems. It seems to me something else is amiss here. 2. Again, I really do think it would be prudent for you to check out the problem disk with the HDD diagnostic utility that's freely available from Western Digital's site. Here are the links for the files to create both the floppy disk & CD versions of the WD diagnostic utility... Floppy - http://support.wdc.com/product/downl...&sid=2&lang=en CD - http://support.wdc.com/product/downl...sid=30&lang=en 3. The HDD in question is a PATA (IDE) drive, not a SATA drive. I'm assuming you've correctly jumpered your HDDs. Again, it would be wise to connect the problem disk on your secondary IDE channel just to determine if the problem lies with the primary slave position on the primary IDE channel. I'm assuming, of course, that your motherboard is equipped with two IDE channels. Anyway, let's see how it goes after you use your USB adapter to determine if the drive is recognized through that means. BTW, our experience with a fairly wide variety of those type of devices has been quite negative - to the point where we generally do not recommend them to users. We've found them most erratic with a high incidence of failure either initially or at some future point in their use. On the other hand a number of users have indicated they're quite satisfied with them. Anna |
#18
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Cloned Additonal Hard Drive Not Recognized
Anna wrote... Tom: 1. For the reasons I previously stated, I really don't think a disk-cloning operation that went awry for one reason or another would have any effect on the "destination" HDD not being detected when the latter is connected as a secondary HDD and there's no problem with the "source" HDD in that it boots & functions without any problems. It seems to me something else is amiss here. 2. Again, I really do think it would be prudent for you to check out the problem disk with the HDD diagnostic utility that's freely available from Western Digital's site. Here are the links for the files to create both the floppy disk & CD versions of the WD diagnostic utility... Floppy - http://support.wdc.com/product/downl...&sid=2&lang=en CD - http://support.wdc.com/product/downl...sid=30&lang=en 3. The HDD in question is a PATA (IDE) drive, not a SATA drive. I'm assuming you've correctly jumpered your HDDs. Again, it would be wise to connect the problem disk on your secondary IDE channel just to determine if the problem lies with the primary slave position on the primary IDE channel. I'm assuming, of course, that your motherboard is equipped with two IDE channels. Anyway, let's see how it goes after you use your USB adapter to determine if the drive is recognized through that means. BTW, our experience with a fairly wide variety of those type of devices has been quite negative - to the point where we generally do not recommend them to users. We've found them most erratic with a high incidence of failure either initially or at some future point in their use. On the other hand a number of users have indicated they're quite satisfied with them. Anna "ColTom2" wrote in message ... Hi Anna: I used my USB to SATA/IDE cable Adapter kit and connected it to my Toshiba laptop, as I have done in the past with no problems using this kit. I felt somewhat elated when I booted the laptop in that the power light went on with the kit and I could here the HHD running. At least I knew that I did not have a power failure of some sort with the HDD. Next I got the "Add Hardware" pop up indicating USB Mass Storage Device which made me even feel better. However, when I opened My Computer to see where it was located "Nothing" was there. No USB Device, No Device, again nothing. I opened Device Manager and it appears under Disk Drives as "USB Device". It even appears in Local Disk (C Properties as USB Device Type Disk Drive. However, the Location showed "0" if that means anything to you. In the past as I recall when I opened My Computer using the kit with a HDD it has always appeared in My Computer and I could recover files etc if need be, but not this time. Again....nothing, which really blows my mind. You mentioned in your reply in paragraph 2 about using the WD Diagnostic Utility, but if I cannot find the HDD how could I ever use it? It would in my mind, as I mentioned previously, be like my trying to use Spinrite which is a bootable CD and it could not find the HHD. Spinrite not only can find a HHD problem, but most of the time repair or resolve it. Again I am at a total loss, but my knowledge of HHD's is certainly limited. I have just never encountered or even heard of a problem like this and hopefully some of you experts can advise me further. Could not removing the HHD after cloning caused some sort of internal problem with the HHD? Again I was so glad to see you reply to my posting, as in my mind I thought, how would I ever find you again! Thanks for all your past and present support! Got any more "Rabbits" in your hat? Hope so.... Tom Tom: The WD links I provided above will allow you to download and create a *bootable* floppy disk and/or a *bootable* CD on which will be installed the WD HDD diagnostic utility program. So you'll be using one or the other (I believe your Sony desktop PC is equipped with a floppy disk drive as well as an optical drive) to boot to the floppy or CD while your "problem" HDD is connected in the system. It would be a good idea to temporarily disconnect your primary HDD (and any other storage device) at this time. Please understand that this WD diagnostic utility will only report if the disk is defective. It is *not* designed as a data recovery program. Do the Quick test and if that checks out OK do the Extended test. Did you ever try connecting the disk on your secondary IDE channel as I suggested? Anna |
#19
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Cloned Additonal Hard Drive Not Recognized
Anna wrote... Tom: 1. For the reasons I previously stated, I really don't think a disk-cloning operation that went awry for one reason or another would have any effect on the "destination" HDD not being detected when the latter is connected as a secondary HDD and there's no problem with the "source" HDD in that it boots & functions without any problems. It seems to me something else is amiss here. 2. Again, I really do think it would be prudent for you to check out the problem disk with the HDD diagnostic utility that's freely available from Western Digital's site. Here are the links for the files to create both the floppy disk & CD versions of the WD diagnostic utility... Floppy - http://support.wdc.com/product/downl...&sid=2&lang=en CD - http://support.wdc.com/product/downl...sid=30&lang=en 3. The HDD in question is a PATA (IDE) drive, not a SATA drive. I'm assuming you've correctly jumpered your HDDs. Again, it would be wise to connect the problem disk on your secondary IDE channel just to determine if the problem lies with the primary slave position on the primary IDE channel. I'm assuming, of course, that your motherboard is equipped with two IDE channels. Anyway, let's see how it goes after you use your USB adapter to determine if the drive is recognized through that means. BTW, our experience with a fairly wide variety of those type of devices has been quite negative - to the point where we generally do not recommend them to users. We've found them most erratic with a high incidence of failure either initially or at some future point in their use. On the other hand a number of users have indicated they're quite satisfied with them. Anna "ColTom2" wrote in message ... Hi Anna: I used my USB to SATA/IDE cable Adapter kit and connected it to my Toshiba laptop, as I have done in the past with no problems using this kit. I felt somewhat elated when I booted the laptop in that the power light went on with the kit and I could here the HHD running. At least I knew that I did not have a power failure of some sort with the HDD. Next I got the "Add Hardware" pop up indicating USB Mass Storage Device which made me even feel better. However, when I opened My Computer to see where it was located "Nothing" was there. No USB Device, No Device, again nothing. I opened Device Manager and it appears under Disk Drives as "USB Device". It even appears in Local Disk (C Properties as USB Device Type Disk Drive. However, the Location showed "0" if that means anything to you. In the past as I recall when I opened My Computer using the kit with a HDD it has always appeared in My Computer and I could recover files etc if need be, but not this time. Again....nothing, which really blows my mind. You mentioned in your reply in paragraph 2 about using the WD Diagnostic Utility, but if I cannot find the HDD how could I ever use it? It would in my mind, as I mentioned previously, be like my trying to use Spinrite which is a bootable CD and it could not find the HHD. Spinrite not only can find a HHD problem, but most of the time repair or resolve it. Again I am at a total loss, but my knowledge of HHD's is certainly limited. I have just never encountered or even heard of a problem like this and hopefully some of you experts can advise me further. Could not removing the HHD after cloning caused some sort of internal problem with the HHD? Again I was so glad to see you reply to my posting, as in my mind I thought, how would I ever find you again! Thanks for all your past and present support! Got any more "Rabbits" in your hat? Hope so.... Tom Tom: The WD links I provided above will allow you to download and create a *bootable* floppy disk and/or a *bootable* CD on which will be installed the WD HDD diagnostic utility program. So you'll be using one or the other (I believe your Sony desktop PC is equipped with a floppy disk drive as well as an optical drive) to boot to the floppy or CD while your "problem" HDD is connected in the system. It would be a good idea to temporarily disconnect your primary HDD (and any other storage device) at this time. Please understand that this WD diagnostic utility will only report if the disk is defective. It is *not* designed as a data recovery program. Do the Quick test and if that checks out OK do the Extended test. Did you ever try connecting the disk on your secondary IDE channel as I suggested? Anna |
#20
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Cloned Additonal Hard Drive Not Recognized
Hi Anna:
Thanks so much for your timely reply. I will create the WD Diagnostic Utility bootable CD and give it a try as you have suggested. The reason that I have doubts are it says in the instructions for use "You will see the following options: a.. SELECT DRIVE - Always choose this option first, as it determines which drive you will be working on." If no drive is identified how can I use this utility? No I have not tried connecting the disk on my secondary IDE channel because I meant to ask you about this and forgot, Do you mean by this connecting the HDD to the middle IDE connector instead of the connector on the end? I am unfamiliar with the term "secondary IDE" so if you could explain I would appreciate. Last is something that I just thought about and I don't know if it makes any difference or not. In the past I have always used the adapter kit with laptop HHD's and when I connected the WD HHD this time I did not use a jumper. I did not know what position, if required, to place the jumper. So if this could possibly make a difference please advise me accordingly. Thanks again, Tom "Anna" wrote in message ... Anna wrote... Tom: 1. For the reasons I previously stated, I really don't think a disk-cloning operation that went awry for one reason or another would have any effect on the "destination" HDD not being detected when the latter is connected as a secondary HDD and there's no problem with the "source" HDD in that it boots & functions without any problems. It seems to me something else is amiss here. 2. Again, I really do think it would be prudent for you to check out the problem disk with the HDD diagnostic utility that's freely available from Western Digital's site. Here are the links for the files to create both the floppy disk & CD versions of the WD diagnostic utility... Floppy - http://support.wdc.com/product/downl...&sid=2&lang=en CD - http://support.wdc.com/product/downl...sid=30&lang=en 3. The HDD in question is a PATA (IDE) drive, not a SATA drive. I'm assuming you've correctly jumpered your HDDs. Again, it would be wise to connect the problem disk on your secondary IDE channel just to determine if the problem lies with the primary slave position on the primary IDE channel. I'm assuming, of course, that your motherboard is equipped with two IDE channels. Anyway, let's see how it goes after you use your USB adapter to determine if the drive is recognized through that means. BTW, our experience with a fairly wide variety of those type of devices has been quite negative - to the point where we generally do not recommend them to users. We've found them most erratic with a high incidence of failure either initially or at some future point in their use. On the other hand a number of users have indicated they're quite satisfied with them. Anna "ColTom2" wrote in message ... Hi Anna: I used my USB to SATA/IDE cable Adapter kit and connected it to my Toshiba laptop, as I have done in the past with no problems using this kit. I felt somewhat elated when I booted the laptop in that the power light went on with the kit and I could here the HHD running. At least I knew that I did not have a power failure of some sort with the HDD. Next I got the "Add Hardware" pop up indicating USB Mass Storage Device which made me even feel better. However, when I opened My Computer to see where it was located "Nothing" was there. No USB Device, No Device, again nothing. I opened Device Manager and it appears under Disk Drives as "USB Device". It even appears in Local Disk (C Properties as USB Device Type Disk Drive. However, the Location showed "0" if that means anything to you. In the past as I recall when I opened My Computer using the kit with a HDD it has always appeared in My Computer and I could recover files etc if need be, but not this time. Again....nothing, which really blows my mind. You mentioned in your reply in paragraph 2 about using the WD Diagnostic Utility, but if I cannot find the HDD how could I ever use it? It would in my mind, as I mentioned previously, be like my trying to use Spinrite which is a bootable CD and it could not find the HHD. Spinrite not only can find a HHD problem, but most of the time repair or resolve it. Again I am at a total loss, but my knowledge of HHD's is certainly limited. I have just never encountered or even heard of a problem like this and hopefully some of you experts can advise me further. Could not removing the HHD after cloning caused some sort of internal problem with the HHD? Again I was so glad to see you reply to my posting, as in my mind I thought, how would I ever find you again! Thanks for all your past and present support! Got any more "Rabbits" in your hat? Hope so.... Tom Tom: The WD links I provided above will allow you to download and create a *bootable* floppy disk and/or a *bootable* CD on which will be installed the WD HDD diagnostic utility program. So you'll be using one or the other (I believe your Sony desktop PC is equipped with a floppy disk drive as well as an optical drive) to boot to the floppy or CD while your "problem" HDD is connected in the system. It would be a good idea to temporarily disconnect your primary HDD (and any other storage device) at this time. Please understand that this WD diagnostic utility will only report if the disk is defective. It is *not* designed as a data recovery program. Do the Quick test and if that checks out OK do the Extended test. Did you ever try connecting the disk on your secondary IDE channel as I suggested? Anna |
#21
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Cloned Additonal Hard Drive Not Recognized
Hi Anna:
Thanks so much for your timely reply. I will create the WD Diagnostic Utility bootable CD and give it a try as you have suggested. The reason that I have doubts are it says in the instructions for use "You will see the following options: a.. SELECT DRIVE - Always choose this option first, as it determines which drive you will be working on." If no drive is identified how can I use this utility? No I have not tried connecting the disk on my secondary IDE channel because I meant to ask you about this and forgot, Do you mean by this connecting the HDD to the middle IDE connector instead of the connector on the end? I am unfamiliar with the term "secondary IDE" so if you could explain I would appreciate. Last is something that I just thought about and I don't know if it makes any difference or not. In the past I have always used the adapter kit with laptop HHD's and when I connected the WD HHD this time I did not use a jumper. I did not know what position, if required, to place the jumper. So if this could possibly make a difference please advise me accordingly. Thanks again, Tom "Anna" wrote in message ... Anna wrote... Tom: 1. For the reasons I previously stated, I really don't think a disk-cloning operation that went awry for one reason or another would have any effect on the "destination" HDD not being detected when the latter is connected as a secondary HDD and there's no problem with the "source" HDD in that it boots & functions without any problems. It seems to me something else is amiss here. 2. Again, I really do think it would be prudent for you to check out the problem disk with the HDD diagnostic utility that's freely available from Western Digital's site. Here are the links for the files to create both the floppy disk & CD versions of the WD diagnostic utility... Floppy - http://support.wdc.com/product/downl...&sid=2&lang=en CD - http://support.wdc.com/product/downl...sid=30&lang=en 3. The HDD in question is a PATA (IDE) drive, not a SATA drive. I'm assuming you've correctly jumpered your HDDs. Again, it would be wise to connect the problem disk on your secondary IDE channel just to determine if the problem lies with the primary slave position on the primary IDE channel. I'm assuming, of course, that your motherboard is equipped with two IDE channels. Anyway, let's see how it goes after you use your USB adapter to determine if the drive is recognized through that means. BTW, our experience with a fairly wide variety of those type of devices has been quite negative - to the point where we generally do not recommend them to users. We've found them most erratic with a high incidence of failure either initially or at some future point in their use. On the other hand a number of users have indicated they're quite satisfied with them. Anna "ColTom2" wrote in message ... Hi Anna: I used my USB to SATA/IDE cable Adapter kit and connected it to my Toshiba laptop, as I have done in the past with no problems using this kit. I felt somewhat elated when I booted the laptop in that the power light went on with the kit and I could here the HHD running. At least I knew that I did not have a power failure of some sort with the HDD. Next I got the "Add Hardware" pop up indicating USB Mass Storage Device which made me even feel better. However, when I opened My Computer to see where it was located "Nothing" was there. No USB Device, No Device, again nothing. I opened Device Manager and it appears under Disk Drives as "USB Device". It even appears in Local Disk (C Properties as USB Device Type Disk Drive. However, the Location showed "0" if that means anything to you. In the past as I recall when I opened My Computer using the kit with a HDD it has always appeared in My Computer and I could recover files etc if need be, but not this time. Again....nothing, which really blows my mind. You mentioned in your reply in paragraph 2 about using the WD Diagnostic Utility, but if I cannot find the HDD how could I ever use it? It would in my mind, as I mentioned previously, be like my trying to use Spinrite which is a bootable CD and it could not find the HHD. Spinrite not only can find a HHD problem, but most of the time repair or resolve it. Again I am at a total loss, but my knowledge of HHD's is certainly limited. I have just never encountered or even heard of a problem like this and hopefully some of you experts can advise me further. Could not removing the HHD after cloning caused some sort of internal problem with the HHD? Again I was so glad to see you reply to my posting, as in my mind I thought, how would I ever find you again! Thanks for all your past and present support! Got any more "Rabbits" in your hat? Hope so.... Tom Tom: The WD links I provided above will allow you to download and create a *bootable* floppy disk and/or a *bootable* CD on which will be installed the WD HDD diagnostic utility program. So you'll be using one or the other (I believe your Sony desktop PC is equipped with a floppy disk drive as well as an optical drive) to boot to the floppy or CD while your "problem" HDD is connected in the system. It would be a good idea to temporarily disconnect your primary HDD (and any other storage device) at this time. Please understand that this WD diagnostic utility will only report if the disk is defective. It is *not* designed as a data recovery program. Do the Quick test and if that checks out OK do the Extended test. Did you ever try connecting the disk on your secondary IDE channel as I suggested? Anna |
#22
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Cloned Additonal Hard Drive Not Recognized
"Anna" wrote in message ... Tom: The WD links I provided above will allow you to download and create a *bootable* floppy disk and/or a *bootable* CD on which will be installed the WD HDD diagnostic utility program. So you'll be using one or the other (I believe your Sony desktop PC is equipped with a floppy disk drive as well as an optical drive) to boot to the floppy or CD while your "problem" HDD is connected in the system. It would be a good idea to temporarily disconnect your primary HDD (and any other storage device) at this time. Please understand that this WD diagnostic utility will only report if the disk is defective. It is *not* designed as a data recovery program. Do the Quick test and if that checks out OK do the Extended test. Did you ever try connecting the disk on your secondary IDE channel as I suggested? Anna "ColTom2" wrote in message ... Hi Anna: Thanks so much for your timely reply. I will create the WD Diagnostic Utility bootable CD and give it a try as you have suggested. The reason that I have doubts are it says in the instructions for use "You will see the following options: a.. SELECT DRIVE - Always choose this option first, as it determines which drive you will be working on." If no drive is identified how can I use this utility? No I have not tried connecting the disk on my secondary IDE channel because I meant to ask you about this and forgot, Do you mean by this connecting the HDD to the middle IDE connector instead of the connector on the end? I am unfamiliar with the term "secondary IDE" so if you could explain I would appreciate. Last is something that I just thought about and I don't know if it makes any difference or not. In the past I have always used the adapter kit with laptop HHD's and when I connected the WD HHD this time I did not use a jumper. I did not know what position, if required, to place the jumper. So if this could possibly make a difference please advise me accordingly. Thanks again, Tom Tom: I guess I should have pointed the following out in my last post but I thought you would be familiar with the boot priority order, i.e., the motherboard's BIOS setting that allows the user to inform the system which device should be booted to first, then second, etc. etc. So it's possible for the user to "instruct" the system to *first* attempt a boot to a bootable floppy disk (assuming the system is equipped with a floppy disk drive) or to a bootable CD (DVD) *before* attempting a boot to a HDD. In some PCs (it can differ from system to system) the system has been set up by the manufacturer so that when the system is powered-on and proceeds through the bootup process, if it detects a bootable CD (DVD) has been installed the system will automatically boot to that CD (DVD) without any user intervention. In other cases the user must select an option to boot from the bootable CD (DVD) since the system defaults to a boot from a HDD. Hopefully your User Manual will indicate the process for setting the boot priority order. Presumably, when the SELECT DRIVE option you mention is accessed you will have a choice of which device to boot from first. Should this be the case where you will be using a bootable CD to boot to, you would select your optical drive as first in boot priority order. I suppose it goes without saying that only your problem HDD should be installed/connected at this time - no other storage devices. In any event setting the boot priority order is not a complicated task and your User Manual should be informative re this procedure. As to my suggestion re connecting the "problem" HDD to a secondary IDE channel... Again, I was under the impression you were familiar with the "innards" of your desktop machine and therefore needed no further details re that process. Anyway, I was presuming that your Sony motherboard was equipped with two IDE channels - primary & secondary to which devices such as your HDDs and optical drive(s) are connected. I believe you indicated your "problem" HDD had been connected on the primary IDE channel as a slave to your boot HDD. I thought it might be worthwhile to connect it to your secondary IDE channel (either as master or slave on that channel) to determine if that connection resolves the problem. It's a long-shot but sometimes worth a try. In any event perhaps at this point-in-time it might be best to put that suggestion aside. For one thing it's possible (although unlikely) that your Sony motherboard came equipped with only a single IDE channel. And you'll need another IDE data (ribbon) cable to make the connection. And the process can be a bit complicated with some Sony motherboards due to their (frequently) non-standard configuration. So hold off on that and first use the WD HDD diagnostic utility to determine if you might simply be dealing with a defective HDD. Anna |
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Cloned Additonal Hard Drive Not Recognized
"Anna" wrote in message ... Tom: The WD links I provided above will allow you to download and create a *bootable* floppy disk and/or a *bootable* CD on which will be installed the WD HDD diagnostic utility program. So you'll be using one or the other (I believe your Sony desktop PC is equipped with a floppy disk drive as well as an optical drive) to boot to the floppy or CD while your "problem" HDD is connected in the system. It would be a good idea to temporarily disconnect your primary HDD (and any other storage device) at this time. Please understand that this WD diagnostic utility will only report if the disk is defective. It is *not* designed as a data recovery program. Do the Quick test and if that checks out OK do the Extended test. Did you ever try connecting the disk on your secondary IDE channel as I suggested? Anna "ColTom2" wrote in message ... Hi Anna: Thanks so much for your timely reply. I will create the WD Diagnostic Utility bootable CD and give it a try as you have suggested. The reason that I have doubts are it says in the instructions for use "You will see the following options: a.. SELECT DRIVE - Always choose this option first, as it determines which drive you will be working on." If no drive is identified how can I use this utility? No I have not tried connecting the disk on my secondary IDE channel because I meant to ask you about this and forgot, Do you mean by this connecting the HDD to the middle IDE connector instead of the connector on the end? I am unfamiliar with the term "secondary IDE" so if you could explain I would appreciate. Last is something that I just thought about and I don't know if it makes any difference or not. In the past I have always used the adapter kit with laptop HHD's and when I connected the WD HHD this time I did not use a jumper. I did not know what position, if required, to place the jumper. So if this could possibly make a difference please advise me accordingly. Thanks again, Tom Tom: I guess I should have pointed the following out in my last post but I thought you would be familiar with the boot priority order, i.e., the motherboard's BIOS setting that allows the user to inform the system which device should be booted to first, then second, etc. etc. So it's possible for the user to "instruct" the system to *first* attempt a boot to a bootable floppy disk (assuming the system is equipped with a floppy disk drive) or to a bootable CD (DVD) *before* attempting a boot to a HDD. In some PCs (it can differ from system to system) the system has been set up by the manufacturer so that when the system is powered-on and proceeds through the bootup process, if it detects a bootable CD (DVD) has been installed the system will automatically boot to that CD (DVD) without any user intervention. In other cases the user must select an option to boot from the bootable CD (DVD) since the system defaults to a boot from a HDD. Hopefully your User Manual will indicate the process for setting the boot priority order. Presumably, when the SELECT DRIVE option you mention is accessed you will have a choice of which device to boot from first. Should this be the case where you will be using a bootable CD to boot to, you would select your optical drive as first in boot priority order. I suppose it goes without saying that only your problem HDD should be installed/connected at this time - no other storage devices. In any event setting the boot priority order is not a complicated task and your User Manual should be informative re this procedure. As to my suggestion re connecting the "problem" HDD to a secondary IDE channel... Again, I was under the impression you were familiar with the "innards" of your desktop machine and therefore needed no further details re that process. Anyway, I was presuming that your Sony motherboard was equipped with two IDE channels - primary & secondary to which devices such as your HDDs and optical drive(s) are connected. I believe you indicated your "problem" HDD had been connected on the primary IDE channel as a slave to your boot HDD. I thought it might be worthwhile to connect it to your secondary IDE channel (either as master or slave on that channel) to determine if that connection resolves the problem. It's a long-shot but sometimes worth a try. In any event perhaps at this point-in-time it might be best to put that suggestion aside. For one thing it's possible (although unlikely) that your Sony motherboard came equipped with only a single IDE channel. And you'll need another IDE data (ribbon) cable to make the connection. And the process can be a bit complicated with some Sony motherboards due to their (frequently) non-standard configuration. So hold off on that and first use the WD HDD diagnostic utility to determine if you might simply be dealing with a defective HDD. Anna |
#24
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Cloned Additonal Hard Drive Not Recognized
Hi Anna:
I appreciate your diligence with me and I now fully (hopefully) understand what you wish me to do. My computer boot priority is set to boot to CD (DVD) lst, A - Floppy second, and HDD third presently. A bootable CD i.e. Spinrite has no trouble booting to it and I made the WD Diagnostic Utility boot CD last night, but haven't changed the HHD to where I can use it yet. I will do this today. I do not think that I will have a problem in this regards getting the WD bootable CD to boot to it. I just hope that the WD Diagnostic Utility can find the drive. As I mentioned previously the bootable Spinrite could not find the drive and my thoughts were that is if it couldn't then most likely the WD Diagnostic Utility would not either. However, I will give it a shot and see. I now know what you were talking about with the Secondary IDE channel and my Sony motherboard does indicate both Primary and Secondary channels. So I can also check this out as you have asked me to do after trying to run the WD Diagnostic Utility. I had seen this Primary and Secondary many times before and I just did not relate to what you were saying due to my ignorance in this matter. You are a great teacher and you written explanations are great....it's the student that's the problem. One other thing that I thought about later last night that I am going to try to do also is use the adapter kit again and connect it to my Sony in lieu of laptop. With everything showing up when I connected it to the laptop except the drive letter I thought about connecting it a described and then going to Disk Management and see if I could assign it a drive letter, which I could not do before. Maybe connecting with USB will allow me to do this. If I can assign it a drive letter then I am going to Format the HDD immediately afterwards in hopes that all will be returned to normal with it. I will let you know how I come out as soon as I can do all this with time permitting today. Thanks again, Tom "Anna" wrote in message ... "Anna" wrote in message ... Tom: The WD links I provided above will allow you to download and create a *bootable* floppy disk and/or a *bootable* CD on which will be installed the WD HDD diagnostic utility program. So you'll be using one or the other (I believe your Sony desktop PC is equipped with a floppy disk drive as well as an optical drive) to boot to the floppy or CD while your "problem" HDD is connected in the system. It would be a good idea to temporarily disconnect your primary HDD (and any other storage device) at this time. Please understand that this WD diagnostic utility will only report if the disk is defective. It is *not* designed as a data recovery program. Do the Quick test and if that checks out OK do the Extended test. Did you ever try connecting the disk on your secondary IDE channel as I suggested? Anna "ColTom2" wrote in message ... Hi Anna: Thanks so much for your timely reply. I will create the WD Diagnostic Utility bootable CD and give it a try as you have suggested. The reason that I have doubts are it says in the instructions for use "You will see the following options: a.. SELECT DRIVE - Always choose this option first, as it determines which drive you will be working on." If no drive is identified how can I use this utility? No I have not tried connecting the disk on my secondary IDE channel because I meant to ask you about this and forgot, Do you mean by this connecting the HDD to the middle IDE connector instead of the connector on the end? I am unfamiliar with the term "secondary IDE" so if you could explain I would appreciate. Last is something that I just thought about and I don't know if it makes any difference or not. In the past I have always used the adapter kit with laptop HHD's and when I connected the WD HHD this time I did not use a jumper. I did not know what position, if required, to place the jumper. So if this could possibly make a difference please advise me accordingly. Thanks again, Tom Tom: I guess I should have pointed the following out in my last post but I thought you would be familiar with the boot priority order, i.e., the motherboard's BIOS setting that allows the user to inform the system which device should be booted to first, then second, etc. etc. So it's possible for the user to "instruct" the system to *first* attempt a boot to a bootable floppy disk (assuming the system is equipped with a floppy disk drive) or to a bootable CD (DVD) *before* attempting a boot to a HDD. In some PCs (it can differ from system to system) the system has been set up by the manufacturer so that when the system is powered-on and proceeds through the bootup process, if it detects a bootable CD (DVD) has been installed the system will automatically boot to that CD (DVD) without any user intervention. In other cases the user must select an option to boot from the bootable CD (DVD) since the system defaults to a boot from a HDD. Hopefully your User Manual will indicate the process for setting the boot priority order. Presumably, when the SELECT DRIVE option you mention is accessed you will have a choice of which device to boot from first. Should this be the case where you will be using a bootable CD to boot to, you would select your optical drive as first in boot priority order. I suppose it goes without saying that only your problem HDD should be installed/connected at this time - no other storage devices. In any event setting the boot priority order is not a complicated task and your User Manual should be informative re this procedure. As to my suggestion re connecting the "problem" HDD to a secondary IDE channel... Again, I was under the impression you were familiar with the "innards" of your desktop machine and therefore needed no further details re that process. Anyway, I was presuming that your Sony motherboard was equipped with two IDE channels - primary & secondary to which devices such as your HDDs and optical drive(s) are connected. I believe you indicated your "problem" HDD had been connected on the primary IDE channel as a slave to your boot HDD. I thought it might be worthwhile to connect it to your secondary IDE channel (either as master or slave on that channel) to determine if that connection resolves the problem. It's a long-shot but sometimes worth a try. In any event perhaps at this point-in-time it might be best to put that suggestion aside. For one thing it's possible (although unlikely) that your Sony motherboard came equipped with only a single IDE channel. And you'll need another IDE data (ribbon) cable to make the connection. And the process can be a bit complicated with some Sony motherboards due to their (frequently) non-standard configuration. So hold off on that and first use the WD HDD diagnostic utility to determine if you might simply be dealing with a defective HDD. Anna |
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Cloned Additonal Hard Drive Not Recognized
Hi Anna:
I appreciate your diligence with me and I now fully (hopefully) understand what you wish me to do. My computer boot priority is set to boot to CD (DVD) lst, A - Floppy second, and HDD third presently. A bootable CD i.e. Spinrite has no trouble booting to it and I made the WD Diagnostic Utility boot CD last night, but haven't changed the HHD to where I can use it yet. I will do this today. I do not think that I will have a problem in this regards getting the WD bootable CD to boot to it. I just hope that the WD Diagnostic Utility can find the drive. As I mentioned previously the bootable Spinrite could not find the drive and my thoughts were that is if it couldn't then most likely the WD Diagnostic Utility would not either. However, I will give it a shot and see. I now know what you were talking about with the Secondary IDE channel and my Sony motherboard does indicate both Primary and Secondary channels. So I can also check this out as you have asked me to do after trying to run the WD Diagnostic Utility. I had seen this Primary and Secondary many times before and I just did not relate to what you were saying due to my ignorance in this matter. You are a great teacher and you written explanations are great....it's the student that's the problem. One other thing that I thought about later last night that I am going to try to do also is use the adapter kit again and connect it to my Sony in lieu of laptop. With everything showing up when I connected it to the laptop except the drive letter I thought about connecting it a described and then going to Disk Management and see if I could assign it a drive letter, which I could not do before. Maybe connecting with USB will allow me to do this. If I can assign it a drive letter then I am going to Format the HDD immediately afterwards in hopes that all will be returned to normal with it. I will let you know how I come out as soon as I can do all this with time permitting today. Thanks again, Tom "Anna" wrote in message ... "Anna" wrote in message ... Tom: The WD links I provided above will allow you to download and create a *bootable* floppy disk and/or a *bootable* CD on which will be installed the WD HDD diagnostic utility program. So you'll be using one or the other (I believe your Sony desktop PC is equipped with a floppy disk drive as well as an optical drive) to boot to the floppy or CD while your "problem" HDD is connected in the system. It would be a good idea to temporarily disconnect your primary HDD (and any other storage device) at this time. Please understand that this WD diagnostic utility will only report if the disk is defective. It is *not* designed as a data recovery program. Do the Quick test and if that checks out OK do the Extended test. Did you ever try connecting the disk on your secondary IDE channel as I suggested? Anna "ColTom2" wrote in message ... Hi Anna: Thanks so much for your timely reply. I will create the WD Diagnostic Utility bootable CD and give it a try as you have suggested. The reason that I have doubts are it says in the instructions for use "You will see the following options: a.. SELECT DRIVE - Always choose this option first, as it determines which drive you will be working on." If no drive is identified how can I use this utility? No I have not tried connecting the disk on my secondary IDE channel because I meant to ask you about this and forgot, Do you mean by this connecting the HDD to the middle IDE connector instead of the connector on the end? I am unfamiliar with the term "secondary IDE" so if you could explain I would appreciate. Last is something that I just thought about and I don't know if it makes any difference or not. In the past I have always used the adapter kit with laptop HHD's and when I connected the WD HHD this time I did not use a jumper. I did not know what position, if required, to place the jumper. So if this could possibly make a difference please advise me accordingly. Thanks again, Tom Tom: I guess I should have pointed the following out in my last post but I thought you would be familiar with the boot priority order, i.e., the motherboard's BIOS setting that allows the user to inform the system which device should be booted to first, then second, etc. etc. So it's possible for the user to "instruct" the system to *first* attempt a boot to a bootable floppy disk (assuming the system is equipped with a floppy disk drive) or to a bootable CD (DVD) *before* attempting a boot to a HDD. In some PCs (it can differ from system to system) the system has been set up by the manufacturer so that when the system is powered-on and proceeds through the bootup process, if it detects a bootable CD (DVD) has been installed the system will automatically boot to that CD (DVD) without any user intervention. In other cases the user must select an option to boot from the bootable CD (DVD) since the system defaults to a boot from a HDD. Hopefully your User Manual will indicate the process for setting the boot priority order. Presumably, when the SELECT DRIVE option you mention is accessed you will have a choice of which device to boot from first. Should this be the case where you will be using a bootable CD to boot to, you would select your optical drive as first in boot priority order. I suppose it goes without saying that only your problem HDD should be installed/connected at this time - no other storage devices. In any event setting the boot priority order is not a complicated task and your User Manual should be informative re this procedure. As to my suggestion re connecting the "problem" HDD to a secondary IDE channel... Again, I was under the impression you were familiar with the "innards" of your desktop machine and therefore needed no further details re that process. Anyway, I was presuming that your Sony motherboard was equipped with two IDE channels - primary & secondary to which devices such as your HDDs and optical drive(s) are connected. I believe you indicated your "problem" HDD had been connected on the primary IDE channel as a slave to your boot HDD. I thought it might be worthwhile to connect it to your secondary IDE channel (either as master or slave on that channel) to determine if that connection resolves the problem. It's a long-shot but sometimes worth a try. In any event perhaps at this point-in-time it might be best to put that suggestion aside. For one thing it's possible (although unlikely) that your Sony motherboard came equipped with only a single IDE channel. And you'll need another IDE data (ribbon) cable to make the connection. And the process can be a bit complicated with some Sony motherboards due to their (frequently) non-standard configuration. So hold off on that and first use the WD HDD diagnostic utility to determine if you might simply be dealing with a defective HDD. Anna |
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Cloned Additonal Hard Drive Not Recognized
"ColTom2" wrote in message
... Hi Anna: I am so delighted to see you answering my question, as you were the one back in Feb 2008 that answered my original questions when I purchased this HDD. Your reply then was the most informative and provided me with the much needed info. In fact, it was you who alerted me about it being imperative to shutdown immediately after completion of clone and remove backup HDD. I still have a lot to learn about HDD's as you can probably tell. 1. My current system boots fine and I ran an analysis last night with Spinrite and no problems were detected. I have it connected to the end of IDE cable with jumper in the no 4 and 6 position.. 2. Yes the disk cloning process completed with no problems even though I did get some kind of sector problem notice. Using Acronis it shutdown the computer upon completion of clone. The cloned drive was detected as Drive "F" which was my next available letter. However, I forgot to remove the HDD as you advised me to do so. 3. I just assume that the problem that I currently have was caused by not removing the HDD upon completion of clone, as I have cloned it previously with no problems using both WD and Acronis software. 4. I tried to use Spinrite to check this HDD, but could not get Spinrite to work even though it's a bootable CD, as you probably know. As I recall Spinrite did identify the HDD in BIOS, but the HDD did not show up otherwise where I could select it to run a repair or analysis. As I mentioned in my original post the HDD does not show up in Disk Management. 5. I have tried connecting it using cable select method as Primary Slave with the jumpers in position 1 and 2 on both HD's. Also tried connecting it as Primary Master with jumper in 4 and 6 position. I don't know what a PATA HDD is, but as I recall it's a SATA HDD. 6. My other two computers are laptops so I do not have a source to connect this HDD. However, I do have an adapter kit for connecting USB 2.0 to SATA/IDE cable and plan to do so later today. I will reply back to you the results, as I now wonder if I am getting power to this HDD. I am hoping that I can find a solution and I am most delighted to have you back assisting me. I know if anyone can resolve this you can. Thanks, Tom Tom, I guess Anna understands what your talking about but for the benefit of myself and others that may be trying to follow this post I would like you to clarify what you stated about the positions of the jumpers on this WD PATA hard drive. You refer to positions 1 and 2 and then positions 4 and 6. I have no idea what you are talking about. That particular WD drive has a 10 pin connector between the power and data cable. It consists of 2 rows of 5 pins and they are labelled right to left, 1 thru 9 on the top and 2 thru 10 on the bottom. Jumpers are placed connecting the upper and lower set of pins. Jumpering pins 1 and 2 together (2 pins closest to the power plug) is the Cable Select jumper position. Single drive by itself has no jumpers installed and would normally be a master only installed at the end of the cable. Master with a slave attached is jumpered pins 5 to 6, the slave drive would be jumpered pins 3 to 4. This information was obtained on the WD website. So would you clarify what you mean by positions 1 and 2 or 4 and 6. Thanks |
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Cloned Additonal Hard Drive Not Recognized
"ColTom2" wrote in message
... Hi Anna: I am so delighted to see you answering my question, as you were the one back in Feb 2008 that answered my original questions when I purchased this HDD. Your reply then was the most informative and provided me with the much needed info. In fact, it was you who alerted me about it being imperative to shutdown immediately after completion of clone and remove backup HDD. I still have a lot to learn about HDD's as you can probably tell. 1. My current system boots fine and I ran an analysis last night with Spinrite and no problems were detected. I have it connected to the end of IDE cable with jumper in the no 4 and 6 position.. 2. Yes the disk cloning process completed with no problems even though I did get some kind of sector problem notice. Using Acronis it shutdown the computer upon completion of clone. The cloned drive was detected as Drive "F" which was my next available letter. However, I forgot to remove the HDD as you advised me to do so. 3. I just assume that the problem that I currently have was caused by not removing the HDD upon completion of clone, as I have cloned it previously with no problems using both WD and Acronis software. 4. I tried to use Spinrite to check this HDD, but could not get Spinrite to work even though it's a bootable CD, as you probably know. As I recall Spinrite did identify the HDD in BIOS, but the HDD did not show up otherwise where I could select it to run a repair or analysis. As I mentioned in my original post the HDD does not show up in Disk Management. 5. I have tried connecting it using cable select method as Primary Slave with the jumpers in position 1 and 2 on both HD's. Also tried connecting it as Primary Master with jumper in 4 and 6 position. I don't know what a PATA HDD is, but as I recall it's a SATA HDD. 6. My other two computers are laptops so I do not have a source to connect this HDD. However, I do have an adapter kit for connecting USB 2.0 to SATA/IDE cable and plan to do so later today. I will reply back to you the results, as I now wonder if I am getting power to this HDD. I am hoping that I can find a solution and I am most delighted to have you back assisting me. I know if anyone can resolve this you can. Thanks, Tom Tom, I guess Anna understands what your talking about but for the benefit of myself and others that may be trying to follow this post I would like you to clarify what you stated about the positions of the jumpers on this WD PATA hard drive. You refer to positions 1 and 2 and then positions 4 and 6. I have no idea what you are talking about. That particular WD drive has a 10 pin connector between the power and data cable. It consists of 2 rows of 5 pins and they are labelled right to left, 1 thru 9 on the top and 2 thru 10 on the bottom. Jumpers are placed connecting the upper and lower set of pins. Jumpering pins 1 and 2 together (2 pins closest to the power plug) is the Cable Select jumper position. Single drive by itself has no jumpers installed and would normally be a master only installed at the end of the cable. Master with a slave attached is jumpered pins 5 to 6, the slave drive would be jumpered pins 3 to 4. This information was obtained on the WD website. So would you clarify what you mean by positions 1 and 2 or 4 and 6. Thanks |
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Cloned Additonal Hard Drive Not Recognized
Hi Anna:
I ran the WD HDD Diagnostic Utility or tried to run I should say. I ran the Extended Test and really don't believe that it ran, as I got a screen with a lot of data on it almost immediately. It started out with Item1 - Raw Read Error Rate Value 47, Thresh 51, Worst 47 with an "*" to the right of it. Following this was a number of other topics which I suppose could have been applicable data, but I never could select Test Results and that is why I don't think that it was able to run. I noticed where it gave me the option to run a Full Erase - writes zeros to entire drive and I thought this might be of value to try. It ran for over 4 hours and the progress bar was at approx 95% complete when I got this Error Notice: IRQ Timeout, Error/Status Code: 0112. I then tried the bootable Spinrite and it loaded, but indicated the drive was bad and to close the program out. I did try, as I previously mentioned to use the Adapter kit, but it could not find the drive in DiskManagement where I could possibly assign the next available drive letter. BTW my secondary IDE channel's are assigned CD/DVD to Master and CR-ROM to Slave so I really did not know if they could have been a player or not in the process. So it's looks as if I have a defective HDD that is not repairable. I suppose the question now that I have foremost is what caused the problem of cloning this HHD. It's hard to believe that just by not disconnecting as I should have that it ruined the HDD, but now it looks as if this was the case. Anyway I certainly want to thank you for all your time and effort and say how much I appreciated all that you did. My plans now are to buy another HHD and try the cloning once again. Here is an alternate email address for me that you can contact me direct. It's not my main or regular address, but one that I use for public use. I would love to have you contact me where I would have your address in the future....just in case. I will reply with my main email address back to you if you do so. Thanks so much! Tom "Anna" wrote in message ... "Anna" wrote in message ... Tom: The WD links I provided above will allow you to download and create a *bootable* floppy disk and/or a *bootable* CD on which will be installed the WD HDD diagnostic utility program. So you'll be using one or the other (I believe your Sony desktop PC is equipped with a floppy disk drive as well as an optical drive) to boot to the floppy or CD while your "problem" HDD is connected in the system. It would be a good idea to temporarily disconnect your primary HDD (and any other storage device) at this time. Please understand that this WD diagnostic utility will only report if the disk is defective. It is *not* designed as a data recovery program. Do the Quick test and if that checks out OK do the Extended test. Did you ever try connecting the disk on your secondary IDE channel as I suggested? Anna "ColTom2" wrote in message ... Hi Anna: Thanks so much for your timely reply. I will create the WD Diagnostic Utility bootable CD and give it a try as you have suggested. The reason that I have doubts are it says in the instructions for use "You will see the following options: a.. SELECT DRIVE - Always choose this option first, as it determines which drive you will be working on." If no drive is identified how can I use this utility? No I have not tried connecting the disk on my secondary IDE channel because I meant to ask you about this and forgot, Do you mean by this connecting the HDD to the middle IDE connector instead of the connector on the end? I am unfamiliar with the term "secondary IDE" so if you could explain I would appreciate. Last is something that I just thought about and I don't know if it makes any difference or not. In the past I have always used the adapter kit with laptop HHD's and when I connected the WD HHD this time I did not use a jumper. I did not know what position, if required, to place the jumper. So if this could possibly make a difference please advise me accordingly. Thanks again, Tom Tom: I guess I should have pointed the following out in my last post but I thought you would be familiar with the boot priority order, i.e., the motherboard's BIOS setting that allows the user to inform the system which device should be booted to first, then second, etc. etc. So it's possible for the user to "instruct" the system to *first* attempt a boot to a bootable floppy disk (assuming the system is equipped with a floppy disk drive) or to a bootable CD (DVD) *before* attempting a boot to a HDD. In some PCs (it can differ from system to system) the system has been set up by the manufacturer so that when the system is powered-on and proceeds through the bootup process, if it detects a bootable CD (DVD) has been installed the system will automatically boot to that CD (DVD) without any user intervention. In other cases the user must select an option to boot from the bootable CD (DVD) since the system defaults to a boot from a HDD. Hopefully your User Manual will indicate the process for setting the boot priority order. Presumably, when the SELECT DRIVE option you mention is accessed you will have a choice of which device to boot from first. Should this be the case where you will be using a bootable CD to boot to, you would select your optical drive as first in boot priority order. I suppose it goes without saying that only your problem HDD should be installed/connected at this time - no other storage devices. In any event setting the boot priority order is not a complicated task and your User Manual should be informative re this procedure. As to my suggestion re connecting the "problem" HDD to a secondary IDE channel... Again, I was under the impression you were familiar with the "innards" of your desktop machine and therefore needed no further details re that process. Anyway, I was presuming that your Sony motherboard was equipped with two IDE channels - primary & secondary to which devices such as your HDDs and optical drive(s) are connected. I believe you indicated your "problem" HDD had been connected on the primary IDE channel as a slave to your boot HDD. I thought it might be worthwhile to connect it to your secondary IDE channel (either as master or slave on that channel) to determine if that connection resolves the problem. It's a long-shot but sometimes worth a try. In any event perhaps at this point-in-time it might be best to put that suggestion aside. For one thing it's possible (although unlikely) that your Sony motherboard came equipped with only a single IDE channel. And you'll need another IDE data (ribbon) cable to make the connection. And the process can be a bit complicated with some Sony motherboards due to their (frequently) non-standard configuration. So hold off on that and first use the WD HDD diagnostic utility to determine if you might simply be dealing with a defective HDD. Anna |
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Cloned Additional Hard Drive Not Recognized
All that you said is the same data that I previously got sometime back from WD's website except I also found that for a 10 pin Single (Neutral Position) to use Jumper 4 and 6. Leaving the 10 pin blank is also for the Single (Standard Installation). By 1 and 2 jumper positions I was referring to the Cable Select. What you said is true and I am sorry to have confused you. ColTom2 "BR549" wrote in message ... "ColTom2" wrote in message ... Hi Anna: I am so delighted to see you answering my question, as you were the one back in Feb 2008 that answered my original questions when I purchased this HDD. Your reply then was the most informative and provided me with the much needed info. In fact, it was you who alerted me about it being imperative to shutdown immediately after completion of clone and remove backup HDD. I still have a lot to learn about HDD's as you can probably tell. 1. My current system boots fine and I ran an analysis last night with Spinrite and no problems were detected. I have it connected to the end of IDE cable with jumper in the no 4 and 6 position.. 2. Yes the disk cloning process completed with no problems even though I did get some kind of sector problem notice. Using Acronis it shutdown the computer upon completion of clone. The cloned drive was detected as Drive "F" which was my next available letter. However, I forgot to remove the HDD as you advised me to do so. 3. I just assume that the problem that I currently have was caused by not removing the HDD upon completion of clone, as I have cloned it previously with no problems using both WD and Acronis software. 4. I tried to use Spinrite to check this HDD, but could not get Spinrite to work even though it's a bootable CD, as you probably know. As I recall Spinrite did identify the HDD in BIOS, but the HDD did not show up otherwise where I could select it to run a repair or analysis. As I mentioned in my original post the HDD does not show up in Disk Management. 5. I have tried connecting it using cable select method as Primary Slave with the jumpers in position 1 and 2 on both HD's. Also tried connecting it as Primary Master with jumper in 4 and 6 position. I don't know what a PATA HDD is, but as I recall it's a SATA HDD. 6. My other two computers are laptops so I do not have a source to connect this HDD. However, I do have an adapter kit for connecting USB 2.0 to SATA/IDE cable and plan to do so later today. I will reply back to you the results, as I now wonder if I am getting power to this HDD. I am hoping that I can find a solution and I am most delighted to have you back assisting me. I know if anyone can resolve this you can. Thanks, Tom Tom, I guess Anna understands what your talking about but for the benefit of myself and others that may be trying to follow this post I would like you to clarify what you stated about the positions of the jumpers on this WD PATA hard drive. You refer to positions 1 and 2 and then positions 4 and 6. I have no idea what you are talking about. That particular WD drive has a 10 pin connector between the power and data cable. It consists of 2 rows of 5 pins and they are labelled right to left, 1 thru 9 on the top and 2 thru 10 on the bottom. Jumpers are placed connecting the upper and lower set of pins. Jumpering pins 1 and 2 together (2 pins closest to the power plug) is the Cable Select jumper position. Single drive by itself has no jumpers installed and would normally be a master only installed at the end of the cable. Master with a slave attached is jumpered pins 5 to 6, the slave drive would be jumpered pins 3 to 4. This information was obtained on the WD website. So would you clarify what you mean by positions 1 and 2 or 4 and 6. Thanks |
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