SP3 potential problem

Gerry,
Just to let you know, I found an updated version of the ATI video driver at
the Dell support site. ATI no longer pvrovides downloads of the driver for
my machine. At any rate, I downloaded the new driver and all of my problems
have gone away. I've also been able to download the Net framework updates.

Thanks again for all of your help.

"Homer" wrote:

Hi Gerry

I believe the Dell support person directed me to a Dell site to download the
video driver.

The failure code for the MS.Net framework is 0x66A
Thanks

"Gerry" wrote:

Homer

Where did you download the ATI drivers from?

Select Start, Help and Support, Keep your Windows up- to-date with
Windows Update, Review your Update History you can see the update. What
is the Failure code. Double click the small red icon in the Status
column for the failed update.

--


Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~


Homer wrote:
Thanks again for the help.

I went to the locations you suggested and both of those executable
files are there. I tried clicking on the Cli.exe file and I received
an error message that it could not initialize.

When I first started having the problem with the Fn key, I spoken to
Dell support. They had me download the latest ATI drivers for my
video card. Could that have caused this problem with these 2 .exe
files not to load on startup? Also, I keep getting reminders that
there is an update available for download. It is the Netframework
2.0. For whatever reason it will not install. Do you thinnk all of
these problems are related?

Thanks

"Gerry" wrote:

Homer

CLI.exe is part of the ATI multimedia which installs a taskbar icon
for accessing the diagnostics features. cli.exe is required by
third-party software or hardware and should not disabled.

MOM.exe is part of the Catalyst Control Center from ATI. Catalyst
Control Center does not need to run at StartUp. It can be started
manually.
Source: PC Pitstop Process Library.

Go to Start, Control Panel, Folder Options, View, Advanced
Settings and verify that the box before "Show hidden files and
folders" is checked and "Hide protected operating system files
" is unchecked. You may need to scroll down to see the second
item. You should also make certain that the box before "Hide
extensions for known file types" is not checked.

Open Windows Explorer and check for the two files.

I think you should find them in the places indicated but they may
not be the
c:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.EXE
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe

--


Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

Homer wrote:
Hi Gerry.

I last heard from you on 5/27. You asked me to let you know how I
was getting on with the problem at the begining of this thread.
Possibly you're on holiday. When you have a moment, please let me
know if there may be anything else I can do to resolve this problem.

Thanks again for all of your advice.

"Homer" wrote:


Gerry
This is an update to my last post. The 2 applications that failed
to initialize are CLI.EXE and MOM.EXE. I get these two error
messages when I reboot. I also noticed that there is a video clip
that I created with a shareware program for converting PowerPoint
prestations to DVD. It was a dismal failure and I have since
removed it. However, I can't delete the video clip it created.
Every time I try to delete I get thrown out of Windows Explorer and
I get a message to send the info to MS. I have no idea if this has
anything to do with the problems I've been having with the FN key.

"Homer" wrote:

taking your recommendation, I was able to remove the various Net
Framework items from my machine. I also remove skype and
reinstalled it. I have not been able to download Net Framework
item that appear on the support site for my machine. It fails. I
found a potential fix for the problem (Register the Wups2.dll file
in Windows) but that hasn't helped. I still can download that
update. Additionally, I received a couple of error messages when
I booted up today. They both were relative to not being able to
start something. Finally, the Fn key worked for about an hour
after booting up. That's longest it has worked since this
problem began.

Thanks for all of you help

"Gerry" wrote:

Homer

Read the post by Aaron. You need to uninstall 3.5 first etc.
http://snurl.com/iwkym [social_msdn_microsoft_com]

--


Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~


Homer wrote:
I tried to remove Netframework 2.0 sp 2 and it won't let me. It
says that it will affect other programs and gave me the
following link for more info:

http://go.microsoft.com/fwlink/?linkld=91126

I tried the link and it said that it couldn't find that page.

"Gerry" wrote:

Homer

Remove all SP2 and later Microsoft Net Framework items and then
reinstall what the Windows Update offers!

--


Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~



Homer wrote:
thanks for the info.

I took a look in the add/remove programs folder in control
panel and the closest file I have in there to the one you
suggest I remove is Microsoft.net Framework 3.5 SP 1. All the
other Framework references were SP 2

I was reluctant to delete anything other than what you
suggested.

"Gerry" wrote:

Homer

Select Start, Control Panel, Add / Remove Programs, Change or
Remove Programs, locate and place cursor on Microsoft Net
Framework 2.0 Service Pack 1 and click on Remove. The link
below explains.
http://support.microsoft.com/support.../q312/5/00.asp

Start, Help and Support, Keep your Windows up- to-date with
Windows Update, Custom. Click on Software Optional and select
l all Net Framework updates offered and download and install.

Select Start, Control Panel, Add / Remove Programs, Change or
Remove Programs, locate and place cursor on Skype and click
on Remove. Reinstall Skype.

Download and install the User Profile Hive Cleanup Service
Download details: User Profile Hive Cleanup Service
http://snipurl.com/5b61

UPHClean v1.6d readme.txt
http://snipurl.com/ko8m

This site is not totally up to date but it is worth a look
http://www.aumha.org/win4/a/shutdown.htm

Please let me know how you get on. We can then look at the
remaining problems.

--


Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

Homer wrote:
Per your request I've pasted just a few of the errors and
warnings from the event viewer for the last day or so.
There are quite a few of the same system errors.

Event Type: Error
Event Source: MsiInstaller
Event Category: None
Event ID: 1013
Date: 5/24/2009
Time: 10:50:54 AM
User: TUBBYSLAPTOPII\Tubby
Computer: TUBBYSLAPTOPII
Description:
Product: Microsoft .NET Framework 2.0 -- Setup cannot
continue because this version of the .NET Framework is
incompatible with a previously installed one. For more
information, see
http://support.microsoft.com/support.../q312/5/00.asp

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 7b 37 31 33 31 36 34 36 {7131646
0008: 44 2d 43 44 33 43 2d 34 D-CD3C-4
0010: 30 46 34 2d 39 37 42 39 0F4-97B9
0018: 2d 43 44 39 45 34 45 36 -CD9E4E6
0020: 32 36 32 45 46 7d 262EF}

Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 5/25/2009
Time: 6:47:35 PM
User: N/A
Computer: TUBBYSLAPTOPII
Description:
Faulting application skype.exe, version 4.0.0.206, faulting
module unknown, version 0.0.0.0, fault address 0x00000000.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 73 6b 79 ure sky
0018: 70 65 2e 65 78 65 20 34 pe.exe 4
0020: 2e 30 2e 30 2e 32 30 36 .0.0.206
0028: 20 69 6e 20 75 6e 6b 6e in unkn
0030: 6f 77 6e 20 30 2e 30 2e own 0.0.
0038: 30 2e 30 20 61 74 20 6f 0.0 at o
0040: 66 66 73 65 74 20 30 30 ffset 00
0048: 30 30 30 30 30 30 0d 0a 000000..


Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1001
Date: 5/26/2009
Time: 5:24:03 AM
User: N/A
Computer: TUBBYSLAPTOPII
Description:
Fault bucket 1127907097.

For more information, see Help and Support Center at

Homer

That's a good result. Perseverance wins through G.

Thanks for reporting the outcome.


--


Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~


Homer wrote:
Gerry,
Just to let you know, I found an updated version of the ATI video
driver at the Dell support site. ATI no longer pvrovides downloads
of the driver for my machine. At any rate, I downloaded the new
driver and all of my problems have gone away. I've also been able to
download the Net framework updates.

Thanks again for all of your help.

"Homer" wrote:

Hi Gerry

I believe the Dell support person directed me to a Dell site to
download the video driver.

The failure code for the MS.Net framework is 0x66A
Thanks

"Gerry" wrote:

Homer

Where did you download the ATI drivers from?

Select Start, Help and Support, Keep your Windows up- to-date with
Windows Update, Review your Update History you can see the update.
What is the Failure code. Double click the small red icon in the
Status column for the failed update.

--


Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~


Homer wrote:
Thanks again for the help.

I went to the locations you suggested and both of those executable
files are there. I tried clicking on the Cli.exe file and I
received an error message that it could not initialize.

When I first started having the problem with the Fn key, I spoken
to Dell support. They had me download the latest ATI drivers for
my video card. Could that have caused this problem with these 2
.exe files not to load on startup? Also, I keep getting reminders
that there is an update available for download. It is the
Netframework
2.0. For whatever reason it will not install. Do you thinnk all
of these problems are related?

Thanks

"Gerry" wrote:

Homer

CLI.exe is part of the ATI multimedia which installs a taskbar
icon for accessing the diagnostics features. cli.exe is required
by third-party software or hardware and should not disabled.

MOM.exe is part of the Catalyst Control Center from ATI. Catalyst
Control Center does not need to run at StartUp. It can be started
manually.
Source: PC Pitstop Process Library.

Go to Start, Control Panel, Folder Options, View, Advanced
Settings and verify that the box before "Show hidden files and
folders" is checked and "Hide protected operating system files
" is unchecked. You may need to scroll down to see the second
item. You should also make certain that the box before "Hide
extensions for known file types" is not checked.

Open Windows Explorer and check for the two files.

I think you should find them in the places indicated but they may
not be the
c:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.EXE
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe

--


Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

Homer wrote:
Hi Gerry.

I last heard from you on 5/27. You asked me to let you know how
I was getting on with the problem at the begining of this thread.
Possibly you're on holiday. When you have a moment, please let
me know if there may be anything else I can do to resolve this
problem.

Thanks again for all of your advice.

"Homer" wrote:


Gerry
This is an update to my last post. The 2 applications that
failed to initialize are CLI.EXE and MOM.EXE. I get these two
error messages when I reboot. I also noticed that there is a
video clip that I created with a shareware program for
converting PowerPoint prestations to DVD. It was a dismal
failure and I have since removed it. However, I can't delete
the video clip it created. Every time I try to delete I get
thrown out of Windows Explorer and I get a message to send the
info to MS. I have no idea if this has anything to do with the
problems I've been having with the FN key.

"Homer" wrote:

taking your recommendation, I was able to remove the various
Net Framework items from my machine. I also remove skype and
reinstalled it. I have not been able to download Net Framework
item that appear on the support site for my machine. It
fails. I found a potential fix for the problem (Register the
Wups2.dll file in Windows) but that hasn't helped. I still
can download that update. Additionally, I received a couple
of error messages when I booted up today. They both were
relative to not being able to start something. Finally, the Fn
key worked for about an hour after booting up. That's longest
it has worked since this problem began.

Thanks for all of you help

"Gerry" wrote:

Homer

Read the post by Aaron. You need to uninstall 3.5 first etc.
http://snurl.com/iwkym [social_msdn_microsoft_com]

--


Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~


Homer wrote:
I tried to remove Netframework 2.0 sp 2 and it won't let me.
It says that it will affect other programs and gave me the
following link for more info:

http://go.microsoft.com/fwlink/?linkld=91126

I tried the link and it said that it couldn't find that page.

"Gerry" wrote:

Homer

Remove all SP2 and later Microsoft Net Framework items and
then reinstall what the Windows Update offers!

--


Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~



Homer wrote:
thanks for the info.

I took a look in the add/remove programs folder in control
panel and the closest file I have in there to the one you
suggest I remove is Microsoft.net Framework 3.5 SP 1. All
the other Framework references were SP 2

I was reluctant to delete anything other than what you
suggested.

"Gerry" wrote:

Homer

Select Start, Control Panel, Add / Remove Programs,
Change or Remove Programs, locate and place cursor on
Microsoft Net Framework 2.0 Service Pack 1 and click on
Remove. The link below explains.
http://support.microsoft.com/support.../q312/5/00.asp

Start, Help and Support, Keep your Windows up- to-date
with Windows Update, Custom. Click on Software Optional
and select l all Net Framework updates offered and
download and install.

Select Start, Control Panel, Add / Remove Programs,
Change or Remove Programs, locate and place cursor on
Skype and click on Remove. Reinstall Skype.

Download and install the User Profile Hive Cleanup Service
Download details: User Profile Hive Cleanup Service
http://snipurl.com/5b61

UPHClean v1.6d readme.txt
http://snipurl.com/ko8m

This site is not totally up to date but it is worth a look
http://www.aumha.org/win4/a/shutdown.htm

Please let me know how you get on. We can then look at the
remaining problems.

--


Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

Homer wrote:
Per your request I've pasted just a few of the errors and
warnings from the event viewer for the last day or so.
There are quite a few of the same system errors.

Event Type: Error
Event Source: MsiInstaller
Event Category: None
Event ID: 1013
Date: 5/24/2009
Time: 10:50:54 AM
User: TUBBYSLAPTOPII\Tubby
Computer: TUBBYSLAPTOPII
Description:
Product: Microsoft .NET Framework 2.0 -- Setup cannot
continue because this version of the .NET Framework is
incompatible with a previously installed one. For more
information, see
http://support.microsoft.com/support.../q312/5/00.asp

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 7b 37 31 33 31 36 34 36 {7131646
0008: 44 2d 43 44 33 43 2d 34 D-CD3C-4
0010: 30 46 34 2d 39 37 42 39 0F4-97B9
0018: 2d 43 44 39 45 34 45 36 -CD9E4E6
0020: 32 36 32 45 46 7d 262EF}

Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 5/25/2009
Time: 6:47:35 PM
User: N/A
Computer: TUBBYSLAPTOPII
Description:
Faulting application skype.exe, version 4.0.0.206,
faulting module unknown, version 0.0.0.0, fault address
0x00000000.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 73 6b 79 ure sky
0018: 70 65 2e 65 78 65 20 34 pe.exe 4
0020: 2e 30 2e 30 2e 32 30 36 .0.0.206
0028: 20 69 6e 20 75 6e 6b 6e in unkn
0030: 6f 77 6e 20 30 2e 30 2e own 0.0.
0038: 30 2e 30 20 61 74 20 6f 0.0 at o
0040: 66 66 73 65 74 20 30 30 ffset 00
0048: 30 30 30 30 30 30 0d 0a 000000..


Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1001
Date: 5/26/2009
Time: 5:24:03 AM
User: N/A
Computer: TUBBYSLAPTOPII
Description:
Fault bucket 1127907097.

For more information, see Help and Support Center at

Homer

That's a good result. Perseverance wins through G.

Thanks for reporting the outcome.


--


Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~


Homer wrote:
Gerry,
Just to let you know, I found an updated version of the ATI video
driver at the Dell support site. ATI no longer pvrovides downloads
of the driver for my machine. At any rate, I downloaded the new
driver and all of my problems have gone away. I've also been able to
download the Net framework updates.

Thanks again for all of your help.

"Homer" wrote:

Hi Gerry

I believe the Dell support person directed me to a Dell site to
download the video driver.

The failure code for the MS.Net framework is 0x66A
Thanks

"Gerry" wrote:

Homer

Where did you download the ATI drivers from?

Select Start, Help and Support, Keep your Windows up- to-date with
Windows Update, Review your Update History you can see the update.
What is the Failure code. Double click the small red icon in the
Status column for the failed update.

--


Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~


Homer wrote:
Thanks again for the help.

I went to the locations you suggested and both of those executable
files are there. I tried clicking on the Cli.exe file and I
received an error message that it could not initialize.

When I first started having the problem with the Fn key, I spoken
to Dell support. They had me download the latest ATI drivers for
my video card. Could that have caused this problem with these 2
.exe files not to load on startup? Also, I keep getting reminders
that there is an update available for download. It is the
Netframework
2.0. For whatever reason it will not install. Do you thinnk all
of these problems are related?

Thanks

"Gerry" wrote:

Homer

CLI.exe is part of the ATI multimedia which installs a taskbar
icon for accessing the diagnostics features. cli.exe is required
by third-party software or hardware and should not disabled.

MOM.exe is part of the Catalyst Control Center from ATI. Catalyst
Control Center does not need to run at StartUp. It can be started
manually.
Source: PC Pitstop Process Library.

Go to Start, Control Panel, Folder Options, View, Advanced
Settings and verify that the box before "Show hidden files and
folders" is checked and "Hide protected operating system files
" is unchecked. You may need to scroll down to see the second
item. You should also make certain that the box before "Hide
extensions for known file types" is not checked.

Open Windows Explorer and check for the two files.

I think you should find them in the places indicated but they may
not be the
c:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.EXE
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe

--


Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

Homer wrote:
Hi Gerry.

I last heard from you on 5/27. You asked me to let you know how
I was getting on with the problem at the begining of this thread.
Possibly you're on holiday. When you have a moment, please let
me know if there may be anything else I can do to resolve this
problem.

Thanks again for all of your advice.

"Homer" wrote:


Gerry
This is an update to my last post. The 2 applications that
failed to initialize are CLI.EXE and MOM.EXE. I get these two
error messages when I reboot. I also noticed that there is a
video clip that I created with a shareware program for
converting PowerPoint prestations to DVD. It was a dismal
failure and I have since removed it. However, I can't delete
the video clip it created. Every time I try to delete I get
thrown out of Windows Explorer and I get a message to send the
info to MS. I have no idea if this has anything to do with the
problems I've been having with the FN key.

"Homer" wrote:

taking your recommendation, I was able to remove the various
Net Framework items from my machine. I also remove skype and
reinstalled it. I have not been able to download Net Framework
item that appear on the support site for my machine. It
fails. I found a potential fix for the problem (Register the
Wups2.dll file in Windows) but that hasn't helped. I still
can download that update. Additionally, I received a couple
of error messages when I booted up today. They both were
relative to not being able to start something. Finally, the Fn
key worked for about an hour after booting up. That's longest
it has worked since this problem began.

Thanks for all of you help

"Gerry" wrote:

Homer

Read the post by Aaron. You need to uninstall 3.5 first etc.
http://snurl.com/iwkym [social_msdn_microsoft_com]

--


Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~


Homer wrote:
I tried to remove Netframework 2.0 sp 2 and it won't let me.
It says that it will affect other programs and gave me the
following link for more info:

http://go.microsoft.com/fwlink/?linkld=91126

I tried the link and it said that it couldn't find that page.

"Gerry" wrote:

Homer

Remove all SP2 and later Microsoft Net Framework items and
then reinstall what the Windows Update offers!

--


Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~



Homer wrote:
thanks for the info.

I took a look in the add/remove programs folder in control
panel and the closest file I have in there to the one you
suggest I remove is Microsoft.net Framework 3.5 SP 1. All
the other Framework references were SP 2

I was reluctant to delete anything other than what you
suggested.

"Gerry" wrote:

Homer

Select Start, Control Panel, Add / Remove Programs,
Change or Remove Programs, locate and place cursor on
Microsoft Net Framework 2.0 Service Pack 1 and click on
Remove. The link below explains.
http://support.microsoft.com/support.../q312/5/00.asp

Start, Help and Support, Keep your Windows up- to-date
with Windows Update, Custom. Click on Software Optional
and select l all Net Framework updates offered and
download and install.

Select Start, Control Panel, Add / Remove Programs,
Change or Remove Programs, locate and place cursor on
Skype and click on Remove. Reinstall Skype.

Download and install the User Profile Hive Cleanup Service
Download details: User Profile Hive Cleanup Service
http://snipurl.com/5b61

UPHClean v1.6d readme.txt
http://snipurl.com/ko8m

This site is not totally up to date but it is worth a look
http://www.aumha.org/win4/a/shutdown.htm

Please let me know how you get on. We can then look at the
remaining problems.

--


Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

Homer wrote:
Per your request I've pasted just a few of the errors and
warnings from the event viewer for the last day or so.
There are quite a few of the same system errors.

Event Type: Error
Event Source: MsiInstaller
Event Category: None
Event ID: 1013
Date: 5/24/2009
Time: 10:50:54 AM
User: TUBBYSLAPTOPII\Tubby
Computer: TUBBYSLAPTOPII
Description:
Product: Microsoft .NET Framework 2.0 -- Setup cannot
continue because this version of the .NET Framework is
incompatible with a previously installed one. For more
information, see
http://support.microsoft.com/support.../q312/5/00.asp

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 7b 37 31 33 31 36 34 36 {7131646
0008: 44 2d 43 44 33 43 2d 34 D-CD3C-4
0010: 30 46 34 2d 39 37 42 39 0F4-97B9
0018: 2d 43 44 39 45 34 45 36 -CD9E4E6
0020: 32 36 32 45 46 7d 262EF}

Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 5/25/2009
Time: 6:47:35 PM
User: N/A
Computer: TUBBYSLAPTOPII
Description:
Faulting application skype.exe, version 4.0.0.206,
faulting module unknown, version 0.0.0.0, fault address
0x00000000.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 73 6b 79 ure sky
0018: 70 65 2e 65 78 65 20 34 pe.exe 4
0020: 2e 30 2e 30 2e 32 30 36 .0.0.206
0028: 20 69 6e 20 75 6e 6b 6e in unkn
0030: 6f 77 6e 20 30 2e 30 2e own 0.0.
0038: 30 2e 30 20 61 74 20 6f 0.0 at o
0040: 66 66 73 65 74 20 30 30 ffset 00
0048: 30 30 30 30 30 30 0d 0a 000000..


Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1001
Date: 5/26/2009
Time: 5:24:03 AM
User: N/A
Computer: TUBBYSLAPTOPII
Description:
Fault bucket 1127907097.

For more information, see Help and Support Center at

I spoke too soon. A day or 2 after resolving the problem, I installed new
updates. Included in these updates were a number of MS.Net Framework files.
Shortly after doing that, the Fn key stopped working again. I uninsalled all
but the 2.0 service pack 2 version. I then reinstalled the video driver. It
didn't work. I'm now at a loss. Any suggestions.

Thanks.

"Gerry" wrote:

Homer

That's a good result. Perseverance wins through G.

Thanks for reporting the outcome.


--


Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~


Homer wrote:
Gerry,
Just to let you know, I found an updated version of the ATI video
driver at the Dell support site. ATI no longer pvrovides downloads
of the driver for my machine. At any rate, I downloaded the new
driver and all of my problems have gone away. I've also been able to
download the Net framework updates.

Thanks again for all of your help.

"Homer" wrote:

Hi Gerry

I believe the Dell support person directed me to a Dell site to
download the video driver.

The failure code for the MS.Net framework is 0x66A
Thanks

"Gerry" wrote:

Homer

Where did you download the ATI drivers from?

Select Start, Help and Support, Keep your Windows up- to-date with
Windows Update, Review your Update History you can see the update.
What is the Failure code. Double click the small red icon in the
Status column for the failed update.

--


Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~


Homer wrote:
Thanks again for the help.

I went to the locations you suggested and both of those executable
files are there. I tried clicking on the Cli.exe file and I
received an error message that it could not initialize.

When I first started having the problem with the Fn key, I spoken
to Dell support. They had me download the latest ATI drivers for
my video card. Could that have caused this problem with these 2
.exe files not to load on startup? Also, I keep getting reminders
that there is an update available for download. It is the
Netframework
2.0. For whatever reason it will not install. Do you thinnk all
of these problems are related?

Thanks

"Gerry" wrote:

Homer

CLI.exe is part of the ATI multimedia which installs a taskbar
icon for accessing the diagnostics features. cli.exe is required
by third-party software or hardware and should not disabled.

MOM.exe is part of the Catalyst Control Center from ATI. Catalyst
Control Center does not need to run at StartUp. It can be started
manually.
Source: PC Pitstop Process Library.

Go to Start, Control Panel, Folder Options, View, Advanced
Settings and verify that the box before "Show hidden files and
folders" is checked and "Hide protected operating system files
" is unchecked. You may need to scroll down to see the second
item. You should also make certain that the box before "Hide
extensions for known file types" is not checked.

Open Windows Explorer and check for the two files.

I think you should find them in the places indicated but they may
not be the
c:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.EXE
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe

--


Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

Homer wrote:
Hi Gerry.

I last heard from you on 5/27. You asked me to let you know how
I was getting on with the problem at the begining of this thread.
Possibly you're on holiday. When you have a moment, please let
me know if there may be anything else I can do to resolve this
problem.

Thanks again for all of your advice.

"Homer" wrote:


Gerry
This is an update to my last post. The 2 applications that
failed to initialize are CLI.EXE and MOM.EXE. I get these two
error messages when I reboot. I also noticed that there is a
video clip that I created with a shareware program for
converting PowerPoint prestations to DVD. It was a dismal
failure and I have since removed it. However, I can't delete
the video clip it created. Every time I try to delete I get
thrown out of Windows Explorer and I get a message to send the
info to MS. I have no idea if this has anything to do with the
problems I've been having with the FN key.

"Homer" wrote:

taking your recommendation, I was able to remove the various
Net Framework items from my machine. I also remove skype and
reinstalled it. I have not been able to download Net Framework
item that appear on the support site for my machine. It
fails. I found a potential fix for the problem (Register the
Wups2.dll file in Windows) but that hasn't helped. I still
can download that update. Additionally, I received a couple
of error messages when I booted up today. They both were
relative to not being able to start something. Finally, the Fn
key worked for about an hour after booting up. That's longest
it has worked since this problem began.

Thanks for all of you help

"Gerry" wrote:

Homer

Read the post by Aaron. You need to uninstall 3.5 first etc.
http://snurl.com/iwkym [social_msdn_microsoft_com]

--


Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~


Homer wrote:
I tried to remove Netframework 2.0 sp 2 and it won't let me.
It says that it will affect other programs and gave me the
following link for more info:

http://go.microsoft.com/fwlink/?linkld=91126

I tried the link and it said that it couldn't find that page.

"Gerry" wrote:

Homer

Remove all SP2 and later Microsoft Net Framework items and
then reinstall what the Windows Update offers!

--


Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~



Homer wrote:
thanks for the info.

I took a look in the add/remove programs folder in control
panel and the closest file I have in there to the one you
suggest I remove is Microsoft.net Framework 3.5 SP 1. All
the other Framework references were SP 2

I was reluctant to delete anything other than what you
suggested.

"Gerry" wrote:

Homer

Select Start, Control Panel, Add / Remove Programs,
Change or Remove Programs, locate and place cursor on
Microsoft Net Framework 2.0 Service Pack 1 and click on
Remove. The link below explains.
http://support.microsoft.com/support.../q312/5/00.asp

Start, Help and Support, Keep your Windows up- to-date
with Windows Update, Custom. Click on Software Optional
and select l all Net Framework updates offered and
download and install.

Select Start, Control Panel, Add / Remove Programs,
Change or Remove Programs, locate and place cursor on
Skype and click on Remove. Reinstall Skype.

Download and install the User Profile Hive Cleanup Service
Download details: User Profile Hive Cleanup Service
http://snipurl.com/5b61

UPHClean v1.6d readme.txt
http://snipurl.com/ko8m

This site is not totally up to date but it is worth a look
http://www.aumha.org/win4/a/shutdown.htm

Please let me know how you get on. We can then look at the
remaining problems.

--


Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

Homer wrote:
Per your request I've pasted just a few of the errors and
warnings from the event viewer for the last day or so.
There are quite a few of the same system errors.

Event Type: Error
Event Source: MsiInstaller
Event Category: None
Event ID: 1013
Date: 5/24/2009
Time: 10:50:54 AM
User: TUBBYSLAPTOPII\Tubby
Computer: TUBBYSLAPTOPII
Description:
Product: Microsoft .NET Framework 2.0 -- Setup cannot
continue because this version of the .NET Framework is
incompatible with a previously installed one. For more
information, see
http://support.microsoft.com/support.../q312/5/00.asp

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 7b 37 31 33 31 36 34 36 {7131646
0008: 44 2d 43 44 33 43 2d 34 D-CD3C-4
0010: 30 46 34 2d 39 37 42 39 0F4-97B9
0018: 2d 43 44 39 45 34 45 36 -CD9E4E6
0020: 32 36 32 45 46 7d 262EF}

Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 5/25/2009

I spoke too soon. A day or 2 after resolving the problem, I installed new
updates. Included in these updates were a number of MS.Net Framework files.
Shortly after doing that, the Fn key stopped working again. I uninsalled all
but the 2.0 service pack 2 version. I then reinstalled the video driver. It
didn't work. I'm now at a loss. Any suggestions.

Thanks.

"Gerry" wrote:

Homer

That's a good result. Perseverance wins through G.

Thanks for reporting the outcome.


--


Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~


Homer wrote:
Gerry,
Just to let you know, I found an updated version of the ATI video
driver at the Dell support site. ATI no longer pvrovides downloads
of the driver for my machine. At any rate, I downloaded the new
driver and all of my problems have gone away. I've also been able to
download the Net framework updates.

Thanks again for all of your help.

"Homer" wrote:

Hi Gerry

I believe the Dell support person directed me to a Dell site to
download the video driver.

The failure code for the MS.Net framework is 0x66A
Thanks

"Gerry" wrote:

Homer

Where did you download the ATI drivers from?

Select Start, Help and Support, Keep your Windows up- to-date with
Windows Update, Review your Update History you can see the update.
What is the Failure code. Double click the small red icon in the
Status column for the failed update.

--


Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~


Homer wrote:
Thanks again for the help.

I went to the locations you suggested and both of those executable
files are there. I tried clicking on the Cli.exe file and I
received an error message that it could not initialize.

When I first started having the problem with the Fn key, I spoken
to Dell support. They had me download the latest ATI drivers for
my video card. Could that have caused this problem with these 2
.exe files not to load on startup? Also, I keep getting reminders
that there is an update available for download. It is the
Netframework
2.0. For whatever reason it will not install. Do you thinnk all
of these problems are related?

Thanks

"Gerry" wrote:

Homer

CLI.exe is part of the ATI multimedia which installs a taskbar
icon for accessing the diagnostics features. cli.exe is required
by third-party software or hardware and should not disabled.

MOM.exe is part of the Catalyst Control Center from ATI. Catalyst
Control Center does not need to run at StartUp. It can be started
manually.
Source: PC Pitstop Process Library.

Go to Start, Control Panel, Folder Options, View, Advanced
Settings and verify that the box before "Show hidden files and
folders" is checked and "Hide protected operating system files
" is unchecked. You may need to scroll down to see the second
item. You should also make certain that the box before "Hide
extensions for known file types" is not checked.

Open Windows Explorer and check for the two files.

I think you should find them in the places indicated but they may
not be the
c:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.EXE
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe

--


Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

Homer wrote:
Hi Gerry.

I last heard from you on 5/27. You asked me to let you know how
I was getting on with the problem at the begining of this thread.
Possibly you're on holiday. When you have a moment, please let
me know if there may be anything else I can do to resolve this
problem.

Thanks again for all of your advice.

"Homer" wrote:


Gerry
This is an update to my last post. The 2 applications that
failed to initialize are CLI.EXE and MOM.EXE. I get these two
error messages when I reboot. I also noticed that there is a
video clip that I created with a shareware program for
converting PowerPoint prestations to DVD. It was a dismal
failure and I have since removed it. However, I can't delete
the video clip it created. Every time I try to delete I get
thrown out of Windows Explorer and I get a message to send the
info to MS. I have no idea if this has anything to do with the
problems I've been having with the FN key.

"Homer" wrote:

taking your recommendation, I was able to remove the various
Net Framework items from my machine. I also remove skype and
reinstalled it. I have not been able to download Net Framework
item that appear on the support site for my machine. It
fails. I found a potential fix for the problem (Register the
Wups2.dll file in Windows) but that hasn't helped. I still
can download that update. Additionally, I received a couple
of error messages when I booted up today. They both were
relative to not being able to start something. Finally, the Fn
key worked for about an hour after booting up. That's longest
it has worked since this problem began.

Thanks for all of you help

"Gerry" wrote:

Homer

Read the post by Aaron. You need to uninstall 3.5 first etc.
http://snurl.com/iwkym [social_msdn_microsoft_com]

--


Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~


Homer wrote:
I tried to remove Netframework 2.0 sp 2 and it won't let me.
It says that it will affect other programs and gave me the
following link for more info:

http://go.microsoft.com/fwlink/?linkld=91126

I tried the link and it said that it couldn't find that page.

"Gerry" wrote:

Homer

Remove all SP2 and later Microsoft Net Framework items and
then reinstall what the Windows Update offers!

--


Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~



Homer wrote:
thanks for the info.

I took a look in the add/remove programs folder in control
panel and the closest file I have in there to the one you
suggest I remove is Microsoft.net Framework 3.5 SP 1. All
the other Framework references were SP 2

I was reluctant to delete anything other than what you
suggested.

"Gerry" wrote:

Homer

Select Start, Control Panel, Add / Remove Programs,
Change or Remove Programs, locate and place cursor on
Microsoft Net Framework 2.0 Service Pack 1 and click on
Remove. The link below explains.
http://support.microsoft.com/support.../q312/5/00.asp

Start, Help and Support, Keep your Windows up- to-date
with Windows Update, Custom. Click on Software Optional
and select l all Net Framework updates offered and
download and install.

Select Start, Control Panel, Add / Remove Programs,
Change or Remove Programs, locate and place cursor on
Skype and click on Remove. Reinstall Skype.

Download and install the User Profile Hive Cleanup Service
Download details: User Profile Hive Cleanup Service
http://snipurl.com/5b61

UPHClean v1.6d readme.txt
http://snipurl.com/ko8m

This site is not totally up to date but it is worth a look
http://www.aumha.org/win4/a/shutdown.htm

Please let me know how you get on. We can then look at the
remaining problems.

--


Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

Homer wrote:
Per your request I've pasted just a few of the errors and
warnings from the event viewer for the last day or so.
There are quite a few of the same system errors.

Event Type: Error
Event Source: MsiInstaller
Event Category: None
Event ID: 1013
Date: 5/24/2009
Time: 10:50:54 AM
User: TUBBYSLAPTOPII\Tubby
Computer: TUBBYSLAPTOPII
Description:
Product: Microsoft .NET Framework 2.0 -- Setup cannot
continue because this version of the .NET Framework is
incompatible with a previously installed one. For more
information, see
http://support.microsoft.com/support.../q312/5/00.asp

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 7b 37 31 33 31 36 34 36 {7131646
0008: 44 2d 43 44 33 43 2d 34 D-CD3C-4
0010: 30 46 34 2d 39 37 42 39 0F4-97B9
0018: 2d 43 44 39 45 34 45 36 -CD9E4E6
0020: 32 36 32 45 46 7d 262EF}

Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 5/25/2009

Homer

Have you tried uninstalling each and every Net.Framework offering. You
may find you do not need it!

--


Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

Homer wrote:
I spoke too soon. A day or 2 after resolving the problem, I
installed new updates. Included in these updates were a number of
MS.Net Framework files. Shortly after doing that, the Fn key stopped
working again. I uninsalled all but the 2.0 service pack 2 version.
I then reinstalled the video driver. It didn't work. I'm now at a
loss. Any suggestions.

Thanks.

"Gerry" wrote:

Homer

That's a good result. Perseverance wins through G.

Thanks for reporting the outcome.


--


Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~


Homer wrote:
Gerry,
Just to let you know, I found an updated version of the ATI video
driver at the Dell support site. ATI no longer pvrovides downloads
of the driver for my machine. At any rate, I downloaded the new
driver and all of my problems have gone away. I've also been able to
download the Net framework updates.

Thanks again for all of your help.

"Homer" wrote:

Hi Gerry

I believe the Dell support person directed me to a Dell site to
download the video driver.

The failure code for the MS.Net framework is 0x66A
Thanks

"Gerry" wrote:

Homer

Where did you download the ATI drivers from?

Select Start, Help and Support, Keep your Windows up- to-date
with Windows Update, Review your Update History you can see the
update. What is the Failure code. Double click the small red icon
in the Status column for the failed update.

--


Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~


Homer wrote:
Thanks again for the help.

I went to the locations you suggested and both of those
executable files are there. I tried clicking on the Cli.exe file
and I received an error message that it could not initialize.

When I first started having the problem with the Fn key, I spoken
to Dell support. They had me download the latest ATI drivers for
my video card. Could that have caused this problem with these 2
.exe files not to load on startup? Also, I keep getting
reminders that there is an update available for download. It is
the Netframework
2.0. For whatever reason it will not install. Do you thinnk all
of these problems are related?

Thanks

"Gerry" wrote:

Homer

CLI.exe is part of the ATI multimedia which installs a taskbar
icon for accessing the diagnostics features. cli.exe is required
by third-party software or hardware and should not disabled.

MOM.exe is part of the Catalyst Control Center from ATI.
Catalyst Control Center does not need to run at StartUp. It can
be started manually.
Source: PC Pitstop Process Library.

Go to Start, Control Panel, Folder Options, View, Advanced
Settings and verify that the box before "Show hidden files and
folders" is checked and "Hide protected operating system files
" is unchecked. You may need to scroll down to see the second
item. You should also make certain that the box before "Hide
extensions for known file types" is not checked.

Open Windows Explorer and check for the two files.

I think you should find them in the places indicated but they
may not be the
c:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.EXE
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe

--


Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

Homer wrote:
Hi Gerry.

I last heard from you on 5/27. You asked me to let you know
how I was getting on with the problem at the begining of this
thread. Possibly you're on holiday. When you have a moment,
please let me know if there may be anything else I can do to
resolve this problem.

Thanks again for all of your advice.

"Homer" wrote:


Gerry
This is an update to my last post. The 2 applications that
failed to initialize are CLI.EXE and MOM.EXE. I get these two
error messages when I reboot. I also noticed that there is a
video clip that I created with a shareware program for
converting PowerPoint prestations to DVD. It was a dismal
failure and I have since removed it. However, I can't delete
the video clip it created. Every time I try to delete I get
thrown out of Windows Explorer and I get a message to send the
info to MS. I have no idea if this has anything to do with
the problems I've been having with the FN key.

"Homer" wrote:

taking your recommendation, I was able to remove the various
Net Framework items from my machine. I also remove skype and
reinstalled it. I have not been able to download Net
Framework item that appear on the support site for my
machine. It fails. I found a potential fix for the problem
(Register the Wups2.dll file in Windows) but that hasn't
helped. I still can download that update. Additionally, I
received a couple of error messages when I booted up today.
They both were relative to not being able to start
something. Finally, the Fn key worked for about an hour
after booting up. That's longest it has worked since this
problem began.

Thanks for all of you help

"Gerry" wrote:

Homer

Read the post by Aaron. You need to uninstall 3.5 first etc.
http://snurl.com/iwkym [social_msdn_microsoft_com]

--


Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~


Homer wrote:
I tried to remove Netframework 2.0 sp 2 and it won't let
me. It says that it will affect other programs and gave me
the following link for more info:

http://go.microsoft.com/fwlink/?linkld=91126

I tried the link and it said that it couldn't find that
page.

"Gerry" wrote:

Homer

Remove all SP2 and later Microsoft Net Framework items and
then reinstall what the Windows Update offers!

--


Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~



Homer wrote:
thanks for the info.

I took a look in the add/remove programs folder in
control panel and the closest file I have in there to
the one you suggest I remove is Microsoft.net Framework
3.5 SP 1. All the other Framework references were SP 2

I was reluctant to delete anything other than what you
suggested.

"Gerry" wrote:

Homer

Select Start, Control Panel, Add / Remove Programs,
Change or Remove Programs, locate and place cursor on
Microsoft Net Framework 2.0 Service Pack 1 and click on
Remove. The link below explains.
http://support.microsoft.com/support.../q312/5/00.asp

Start, Help and Support, Keep your Windows up- to-date
with Windows Update, Custom. Click on Software Optional
and select l all Net Framework updates offered and
download and install.

Select Start, Control Panel, Add / Remove Programs,
Change or Remove Programs, locate and place cursor on
Skype and click on Remove. Reinstall Skype.

Download and install the User Profile Hive Cleanup
Service Download details: User Profile Hive Cleanup
Service http://snipurl.com/5b61

UPHClean v1.6d readme.txt
http://snipurl.com/ko8m

This site is not totally up to date but it is worth a
look http://www.aumha.org/win4/a/shutdown.htm

Please let me know how you get on. We can then look at
the remaining problems.

--


Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

Homer wrote:
Per your request I've pasted just a few of the errors
and warnings from the event viewer for the last day or
so. There are quite a few of the same system errors.

Event Type: Error
Event Source: MsiInstaller
Event Category: None
Event ID: 1013
Date: 5/24/2009
Time: 10:50:54 AM
User: TUBBYSLAPTOPII\Tubby
Computer: TUBBYSLAPTOPII
Description:
Product: Microsoft .NET Framework 2.0 -- Setup cannot
continue because this version of the .NET Framework is
incompatible with a previously installed one. For more
information, see
http://support.microsoft.com/support.../q312/5/00.asp

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 7b 37 31 33 31 36 34 36 {7131646
0008: 44 2d 43 44 33 43 2d 34 D-CD3C-4
0010: 30 46 34 2d 39 37 42 39 0F4-97B9
0018: 2d 43 44 39 45 34 45 36 -CD9E4E6
0020: 32 36 32 45 46 7d 262EF}

Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 5/25/2009

Homer

Have you tried uninstalling each and every Net.Framework offering. You
may find you do not need it!

--


Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

Homer wrote:
I spoke too soon. A day or 2 after resolving the problem, I
installed new updates. Included in these updates were a number of
MS.Net Framework files. Shortly after doing that, the Fn key stopped
working again. I uninsalled all but the 2.0 service pack 2 version.
I then reinstalled the video driver. It didn't work. I'm now at a
loss. Any suggestions.

Thanks.

"Gerry" wrote:

Homer

That's a good result. Perseverance wins through G.

Thanks for reporting the outcome.


--


Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~


Homer wrote:
Gerry,
Just to let you know, I found an updated version of the ATI video
driver at the Dell support site. ATI no longer pvrovides downloads
of the driver for my machine. At any rate, I downloaded the new
driver and all of my problems have gone away. I've also been able to
download the Net framework updates.

Thanks again for all of your help.

"Homer" wrote:

Hi Gerry

I believe the Dell support person directed me to a Dell site to
download the video driver.

The failure code for the MS.Net framework is 0x66A
Thanks

"Gerry" wrote:

Homer

Where did you download the ATI drivers from?

Select Start, Help and Support, Keep your Windows up- to-date
with Windows Update, Review your Update History you can see the
update. What is the Failure code. Double click the small red icon
in the Status column for the failed update.

--


Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~


Homer wrote:
Thanks again for the help.

I went to the locations you suggested and both of those
executable files are there. I tried clicking on the Cli.exe file
and I received an error message that it could not initialize.

When I first started having the problem with the Fn key, I spoken
to Dell support. They had me download the latest ATI drivers for
my video card. Could that have caused this problem with these 2
.exe files not to load on startup? Also, I keep getting
reminders that there is an update available for download. It is
the Netframework
2.0. For whatever reason it will not install. Do you thinnk all
of these problems are related?

Thanks

"Gerry" wrote:

Homer

CLI.exe is part of the ATI multimedia which installs a taskbar
icon for accessing the diagnostics features. cli.exe is required
by third-party software or hardware and should not disabled.

MOM.exe is part of the Catalyst Control Center from ATI.
Catalyst Control Center does not need to run at StartUp. It can
be started manually.
Source: PC Pitstop Process Library.

Go to Start, Control Panel, Folder Options, View, Advanced
Settings and verify that the box before "Show hidden files and
folders" is checked and "Hide protected operating system files
" is unchecked. You may need to scroll down to see the second
item. You should also make certain that the box before "Hide
extensions for known file types" is not checked.

Open Windows Explorer and check for the two files.

I think you should find them in the places indicated but they
may not be the
c:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.EXE
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe

--


Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

Homer wrote:
Hi Gerry.

I last heard from you on 5/27. You asked me to let you know
how I was getting on with the problem at the begining of this
thread. Possibly you're on holiday. When you have a moment,
please let me know if there may be anything else I can do to
resolve this problem.

Thanks again for all of your advice.

"Homer" wrote:


Gerry
This is an update to my last post. The 2 applications that
failed to initialize are CLI.EXE and MOM.EXE. I get these two
error messages when I reboot. I also noticed that there is a
video clip that I created with a shareware program for
converting PowerPoint prestations to DVD. It was a dismal
failure and I have since removed it. However, I can't delete
the video clip it created. Every time I try to delete I get
thrown out of Windows Explorer and I get a message to send the
info to MS. I have no idea if this has anything to do with
the problems I've been having with the FN key.

"Homer" wrote:

taking your recommendation, I was able to remove the various
Net Framework items from my machine. I also remove skype and
reinstalled it. I have not been able to download Net
Framework item that appear on the support site for my
machine. It fails. I found a potential fix for the problem
(Register the Wups2.dll file in Windows) but that hasn't
helped. I still can download that update. Additionally, I
received a couple of error messages when I booted up today.
They both were relative to not being able to start
something. Finally, the Fn key worked for about an hour
after booting up. That's longest it has worked since this
problem began.

Thanks for all of you help

"Gerry" wrote:

Homer

Read the post by Aaron. You need to uninstall 3.5 first etc.
http://snurl.com/iwkym [social_msdn_microsoft_com]

--


Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~


Homer wrote:
I tried to remove Netframework 2.0 sp 2 and it won't let
me. It says that it will affect other programs and gave me
the following link for more info:

http://go.microsoft.com/fwlink/?linkld=91126

I tried the link and it said that it couldn't find that
page.

"Gerry" wrote:

Homer

Remove all SP2 and later Microsoft Net Framework items and
then reinstall what the Windows Update offers!

--


Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~



Homer wrote:
thanks for the info.

I took a look in the add/remove programs folder in
control panel and the closest file I have in there to
the one you suggest I remove is Microsoft.net Framework
3.5 SP 1. All the other Framework references were SP 2

I was reluctant to delete anything other than what you
suggested.

"Gerry" wrote:

Homer

Select Start, Control Panel, Add / Remove Programs,
Change or Remove Programs, locate and place cursor on
Microsoft Net Framework 2.0 Service Pack 1 and click on
Remove. The link below explains.
http://support.microsoft.com/support.../q312/5/00.asp

Start, Help and Support, Keep your Windows up- to-date
with Windows Update, Custom. Click on Software Optional
and select l all Net Framework updates offered and
download and install.

Select Start, Control Panel, Add / Remove Programs,
Change or Remove Programs, locate and place cursor on
Skype and click on Remove. Reinstall Skype.

Download and install the User Profile Hive Cleanup
Service Download details: User Profile Hive Cleanup
Service http://snipurl.com/5b61

UPHClean v1.6d readme.txt
http://snipurl.com/ko8m

This site is not totally up to date but it is worth a
look http://www.aumha.org/win4/a/shutdown.htm

Please let me know how you get on. We can then look at
the remaining problems.

--


Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

Homer wrote:
Per your request I've pasted just a few of the errors
and warnings from the event viewer for the last day or
so. There are quite a few of the same system errors.

Event Type: Error
Event Source: MsiInstaller
Event Category: None
Event ID: 1013
Date: 5/24/2009
Time: 10:50:54 AM
User: TUBBYSLAPTOPII\Tubby
Computer: TUBBYSLAPTOPII
Description:
Product: Microsoft .NET Framework 2.0 -- Setup cannot
continue because this version of the .NET Framework is
incompatible with a previously installed one. For more
information, see
http://support.microsoft.com/support.../q312/5/00.asp

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 7b 37 31 33 31 36 34 36 {7131646
0008: 44 2d 43 44 33 43 2d 34 D-CD3C-4
0010: 30 46 34 2d 39 37 42 39 0F4-97B9
0018: 2d 43 44 39 45 34 45 36 -CD9E4E6
0020: 32 36 32 45 46 7d 262EF}

Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 5/25/2009

Gerry,
I uninstalled the last of the MSN.net framework files. I also reinstalled
the ATI video driver. The Fn key work for a couple of hours and now it's not
working again. I don't understand.

"Gerry" wrote:

Homer

Have you tried uninstalling each and every Net.Framework offering. You
may find you do not need it!

--


Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

Homer wrote:
I spoke too soon. A day or 2 after resolving the problem, I
installed new updates. Included in these updates were a number of
MS.Net Framework files. Shortly after doing that, the Fn key stopped
working again. I uninsalled all but the 2.0 service pack 2 version.
I then reinstalled the video driver. It didn't work. I'm now at a
loss. Any suggestions.

Thanks.

"Gerry" wrote:

Homer

That's a good result. Perseverance wins through G.

Thanks for reporting the outcome.


--


Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~


Homer wrote:
Gerry,
Just to let you know, I found an updated version of the ATI video
driver at the Dell support site. ATI no longer pvrovides downloads
of the driver for my machine. At any rate, I downloaded the new
driver and all of my problems have gone away. I've also been able to
download the Net framework updates.

Thanks again for all of your help.

"Homer" wrote:

Hi Gerry

I believe the Dell support person directed me to a Dell site to
download the video driver.

The failure code for the MS.Net framework is 0x66A
Thanks

"Gerry" wrote:

Homer

Where did you download the ATI drivers from?

Select Start, Help and Support, Keep your Windows up- to-date
with Windows Update, Review your Update History you can see the
update. What is the Failure code. Double click the small red icon
in the Status column for the failed update.

--


Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~


Homer wrote:
Thanks again for the help.

I went to the locations you suggested and both of those
executable files are there. I tried clicking on the Cli.exe file
and I received an error message that it could not initialize.

When I first started having the problem with the Fn key, I spoken
to Dell support. They had me download the latest ATI drivers for
my video card. Could that have caused this problem with these 2
.exe files not to load on startup? Also, I keep getting
reminders that there is an update available for download. It is
the Netframework
2.0. For whatever reason it will not install. Do you thinnk all
of these problems are related?

Thanks

"Gerry" wrote:

Homer

CLI.exe is part of the ATI multimedia which installs a taskbar
icon for accessing the diagnostics features. cli.exe is required
by third-party software or hardware and should not disabled.

MOM.exe is part of the Catalyst Control Center from ATI.
Catalyst Control Center does not need to run at StartUp. It can
be started manually.
Source: PC Pitstop Process Library.

Go to Start, Control Panel, Folder Options, View, Advanced
Settings and verify that the box before "Show hidden files and
folders" is checked and "Hide protected operating system files
" is unchecked. You may need to scroll down to see the second
item. You should also make certain that the box before "Hide
extensions for known file types" is not checked.

Open Windows Explorer and check for the two files.

I think you should find them in the places indicated but they
may not be the
c:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.EXE
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe

--


Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

Homer wrote:
Hi Gerry.

I last heard from you on 5/27. You asked me to let you know
how I was getting on with the problem at the begining of this
thread. Possibly you're on holiday. When you have a moment,
please let me know if there may be anything else I can do to
resolve this problem.

Thanks again for all of your advice.

"Homer" wrote:


Gerry
This is an update to my last post. The 2 applications that
failed to initialize are CLI.EXE and MOM.EXE. I get these two
error messages when I reboot. I also noticed that there is a
video clip that I created with a shareware program for
converting PowerPoint prestations to DVD. It was a dismal
failure and I have since removed it. However, I can't delete
the video clip it created. Every time I try to delete I get
thrown out of Windows Explorer and I get a message to send the
info to MS. I have no idea if this has anything to do with
the problems I've been having with the FN key.

"Homer" wrote:

taking your recommendation, I was able to remove the various
Net Framework items from my machine. I also remove skype and
reinstalled it. I have not been able to download Net
Framework item that appear on the support site for my
machine. It fails. I found a potential fix for the problem
(Register the Wups2.dll file in Windows) but that hasn't
helped. I still can download that update. Additionally, I
received a couple of error messages when I booted up today.
They both were relative to not being able to start
something. Finally, the Fn key worked for about an hour
after booting up. That's longest it has worked since this
problem began.

Thanks for all of you help

"Gerry" wrote:

Homer

Read the post by Aaron. You need to uninstall 3.5 first etc.
http://snurl.com/iwkym [social_msdn_microsoft_com]

--


Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~


Homer wrote:
I tried to remove Netframework 2.0 sp 2 and it won't let
me. It says that it will affect other programs and gave me
the following link for more info:

http://go.microsoft.com/fwlink/?linkld=91126

I tried the link and it said that it couldn't find that
page.

"Gerry" wrote:

Homer

Remove all SP2 and later Microsoft Net Framework items and
then reinstall what the Windows Update offers!

--


Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~



Homer wrote:
thanks for the info.

I took a look in the add/remove programs folder in
control panel and the closest file I have in there to
the one you suggest I remove is Microsoft.net Framework
3.5 SP 1. All the other Framework references were SP 2

I was reluctant to delete anything other than what you
suggested.

"Gerry" wrote:

Homer

Select Start, Control Panel, Add / Remove Programs,
Change or Remove Programs, locate and place cursor on
Microsoft Net Framework 2.0 Service Pack 1 and click on
Remove. The link below explains.
http://support.microsoft.com/support.../q312/5/00.asp

Start, Help and Support, Keep your Windows up- to-date
with Windows Update, Custom. Click on Software Optional
and select l all Net Framework updates offered and
download and install.

Select Start, Control Panel, Add / Remove Programs,
Change or Remove Programs, locate and place cursor on
Skype and click on Remove. Reinstall Skype.

Download and install the User Profile Hive Cleanup
Service Download details: User Profile Hive Cleanup
Service http://snipurl.com/5b61

UPHClean v1.6d readme.txt
http://snipurl.com/ko8m

This site is not totally up to date but it is worth a
look http://www.aumha.org/win4/a/shutdown.htm

Please let me know how you get on. We can then look at
the remaining problems.

--


Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

Homer wrote:
Per your request I've pasted just a few of the errors
and warnings from the event viewer for the last day or

Gerry,
I uninstalled the last of the MSN.net framework files. I also reinstalled
the ATI video driver. The Fn key work for a couple of hours and now it's not
working again. I don't understand.

"Gerry" wrote:

Homer

Have you tried uninstalling each and every Net.Framework offering. You
may find you do not need it!

--


Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

Homer wrote:
I spoke too soon. A day or 2 after resolving the problem, I
installed new updates. Included in these updates were a number of
MS.Net Framework files. Shortly after doing that, the Fn key stopped
working again. I uninsalled all but the 2.0 service pack 2 version.
I then reinstalled the video driver. It didn't work. I'm now at a
loss. Any suggestions.

Thanks.

"Gerry" wrote:

Homer

That's a good result. Perseverance wins through G.

Thanks for reporting the outcome.


--


Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~


Homer wrote:
Gerry,
Just to let you know, I found an updated version of the ATI video
driver at the Dell support site. ATI no longer pvrovides downloads
of the driver for my machine. At any rate, I downloaded the new
driver and all of my problems have gone away. I've also been able to
download the Net framework updates.

Thanks again for all of your help.

"Homer" wrote:

Hi Gerry

I believe the Dell support person directed me to a Dell site to
download the video driver.

The failure code for the MS.Net framework is 0x66A
Thanks

"Gerry" wrote:

Homer

Where did you download the ATI drivers from?

Select Start, Help and Support, Keep your Windows up- to-date
with Windows Update, Review your Update History you can see the
update. What is the Failure code. Double click the small red icon
in the Status column for the failed update.

--


Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~


Homer wrote:
Thanks again for the help.

I went to the locations you suggested and both of those
executable files are there. I tried clicking on the Cli.exe file
and I received an error message that it could not initialize.

When I first started having the problem with the Fn key, I spoken
to Dell support. They had me download the latest ATI drivers for
my video card. Could that have caused this problem with these 2
.exe files not to load on startup? Also, I keep getting
reminders that there is an update available for download. It is
the Netframework
2.0. For whatever reason it will not install. Do you thinnk all
of these problems are related?

Thanks

"Gerry" wrote:

Homer

CLI.exe is part of the ATI multimedia which installs a taskbar
icon for accessing the diagnostics features. cli.exe is required
by third-party software or hardware and should not disabled.

MOM.exe is part of the Catalyst Control Center from ATI.
Catalyst Control Center does not need to run at StartUp. It can
be started manually.
Source: PC Pitstop Process Library.

Go to Start, Control Panel, Folder Options, View, Advanced
Settings and verify that the box before "Show hidden files and
folders" is checked and "Hide protected operating system files
" is unchecked. You may need to scroll down to see the second
item. You should also make certain that the box before "Hide
extensions for known file types" is not checked.

Open Windows Explorer and check for the two files.

I think you should find them in the places indicated but they
may not be the
c:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.EXE
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe

--


Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

Homer wrote:
Hi Gerry.

I last heard from you on 5/27. You asked me to let you know
how I was getting on with the problem at the begining of this
thread. Possibly you're on holiday. When you have a moment,
please let me know if there may be anything else I can do to
resolve this problem.

Thanks again for all of your advice.

"Homer" wrote:


Gerry
This is an update to my last post. The 2 applications that
failed to initialize are CLI.EXE and MOM.EXE. I get these two
error messages when I reboot. I also noticed that there is a
video clip that I created with a shareware program for
converting PowerPoint prestations to DVD. It was a dismal
failure and I have since removed it. However, I can't delete
the video clip it created. Every time I try to delete I get
thrown out of Windows Explorer and I get a message to send the
info to MS. I have no idea if this has anything to do with
the problems I've been having with the FN key.

"Homer" wrote:

taking your recommendation, I was able to remove the various
Net Framework items from my machine. I also remove skype and
reinstalled it. I have not been able to download Net
Framework item that appear on the support site for my
machine. It fails. I found a potential fix for the problem
(Register the Wups2.dll file in Windows) but that hasn't
helped. I still can download that update. Additionally, I
received a couple of error messages when I booted up today.
They both were relative to not being able to start
something. Finally, the Fn key worked for about an hour
after booting up. That's longest it has worked since this
problem began.

Thanks for all of you help

"Gerry" wrote:

Homer

Read the post by Aaron. You need to uninstall 3.5 first etc.
http://snurl.com/iwkym [social_msdn_microsoft_com]

--


Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~


Homer wrote:
I tried to remove Netframework 2.0 sp 2 and it won't let
me. It says that it will affect other programs and gave me
the following link for more info:

http://go.microsoft.com/fwlink/?linkld=91126

I tried the link and it said that it couldn't find that
page.

"Gerry" wrote:

Homer

Remove all SP2 and later Microsoft Net Framework items and
then reinstall what the Windows Update offers!

--


Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~



Homer wrote:
thanks for the info.

I took a look in the add/remove programs folder in
control panel and the closest file I have in there to
the one you suggest I remove is Microsoft.net Framework
3.5 SP 1. All the other Framework references were SP 2

I was reluctant to delete anything other than what you
suggested.

"Gerry" wrote:

Homer

Select Start, Control Panel, Add / Remove Programs,
Change or Remove Programs, locate and place cursor on
Microsoft Net Framework 2.0 Service Pack 1 and click on
Remove. The link below explains.
http://support.microsoft.com/support.../q312/5/00.asp

Start, Help and Support, Keep your Windows up- to-date
with Windows Update, Custom. Click on Software Optional
and select l all Net Framework updates offered and
download and install.

Select Start, Control Panel, Add / Remove Programs,
Change or Remove Programs, locate and place cursor on
Skype and click on Remove. Reinstall Skype.

Download and install the User Profile Hive Cleanup
Service Download details: User Profile Hive Cleanup
Service http://snipurl.com/5b61

UPHClean v1.6d readme.txt
http://snipurl.com/ko8m

This site is not totally up to date but it is worth a
look http://www.aumha.org/win4/a/shutdown.htm

Please let me know how you get on. We can then look at
the remaining problems.

--


Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

Homer wrote:
Per your request I've pasted just a few of the errors
and warnings from the event viewer for the last day or

Homer

I cannot help with a laptop keyboard problem. How old is the laptop?
Have you tried another keyboard connected to a USB port?


--


Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~


Homer wrote:
Gerry,
I uninstalled the last of the MSN.net framework files. I also
reinstalled the ATI video driver. The Fn key work for a couple of
hours and now it's not working again. I don't understand.

"Gerry" wrote:

Homer

Have you tried uninstalling each and every Net.Framework offering.
You may find you do not need it!

--


Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

Homer wrote:
I spoke too soon. A day or 2 after resolving the problem, I
installed new updates. Included in these updates were a number of
MS.Net Framework files. Shortly after doing that, the Fn key stopped
working again. I uninsalled all but the 2.0 service pack 2 version.
I then reinstalled the video driver. It didn't work. I'm now at a
loss. Any suggestions.

Thanks.

"Gerry" wrote:

Homer

That's a good result. Perseverance wins through G.

Thanks for reporting the outcome.


--


Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~


Homer wrote:
Gerry,
Just to let you know, I found an updated version of the ATI video
driver at the Dell support site. ATI no longer pvrovides
downloads of the driver for my machine. At any rate, I
downloaded the new driver and all of my problems have gone away.
I've also been able to download the Net framework updates.

Thanks again for all of your help.

"Homer" wrote:

Hi Gerry

I believe the Dell support person directed me to a Dell site to
download the video driver.

The failure code for the MS.Net framework is 0x66A
Thanks

"Gerry" wrote:

Homer

Where did you download the ATI drivers from?

Select Start, Help and Support, Keep your Windows up- to-date
with Windows Update, Review your Update History you can see the
update. What is the Failure code. Double click the small red
icon in the Status column for the failed update.

--


Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~


Homer wrote:
Thanks again for the help.

I went to the locations you suggested and both of those
executable files are there. I tried clicking on the Cli.exe
file and I received an error message that it could not
initialize.

When I first started having the problem with the Fn key, I
spoken to Dell support. They had me download the latest ATI
drivers for my video card. Could that have caused this problem
with these 2 .exe files not to load on startup? Also, I keep
getting reminders that there is an update available for
download. It is the Netframework
2.0. For whatever reason it will not install. Do you thinnk
all of these problems are related?

Thanks

"Gerry" wrote:

Homer

CLI.exe is part of the ATI multimedia which installs a taskbar
icon for accessing the diagnostics features. cli.exe is
required by third-party software or hardware and should not
disabled.

MOM.exe is part of the Catalyst Control Center from ATI.
Catalyst Control Center does not need to run at StartUp. It
can be started manually.
Source: PC Pitstop Process Library.

Go to Start, Control Panel, Folder Options, View, Advanced
Settings and verify that the box before "Show hidden files and
folders" is checked and "Hide protected operating system files
" is unchecked. You may need to scroll down to see the second
item. You should also make certain that the box before "Hide
extensions for known file types" is not checked.

Open Windows Explorer and check for the two files.

I think you should find them in the places indicated but they
may not be the
c:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.EXE
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe

--


Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

Homer wrote:
Hi Gerry.

I last heard from you on 5/27. You asked me to let you know
how I was getting on with the problem at the begining of this
thread. Possibly you're on holiday. When you have a moment,
please let me know if there may be anything else I can do to
resolve this problem.

Thanks again for all of your advice.

"Homer" wrote:


Gerry
This is an update to my last post. The 2 applications that
failed to initialize are CLI.EXE and MOM.EXE. I get these
two error messages when I reboot. I also noticed that
there is a video clip that I created with a shareware
program for converting PowerPoint prestations to DVD. It
was a dismal failure and I have since removed it. However,
I can't delete the video clip it created. Every time I try
to delete I get thrown out of Windows Explorer and I get a
message to send the info to MS. I have no idea if this has
anything to do with the problems I've been having with the
FN key.

"Homer" wrote:

taking your recommendation, I was able to remove the
various Net Framework items from my machine. I also
remove skype and reinstalled it. I have not been able to
download Net Framework item that appear on the support
site for my machine. It fails. I found a potential fix
for the problem (Register the Wups2.dll file in Windows)
but that hasn't helped. I still can download that update.
Additionally, I received a couple of error messages when I
booted up today. They both were relative to not being able
to start something. Finally, the Fn key worked for about
an hour after booting up. That's longest it has worked
since this problem began.

Thanks for all of you help

"Gerry" wrote:

Homer

Read the post by Aaron. You need to uninstall 3.5 first
etc. http://snurl.com/iwkym [social_msdn_microsoft_com]

--


Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~


Homer wrote:
I tried to remove Netframework 2.0 sp 2 and it won't let
me. It says that it will affect other programs and gave
me the following link for more info:

http://go.microsoft.com/fwlink/?linkld=91126

I tried the link and it said that it couldn't find that
page.

"Gerry" wrote:

Homer

Remove all SP2 and later Microsoft Net Framework items
and then reinstall what the Windows Update offers!

--


Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~



Homer wrote:
thanks for the info.

I took a look in the add/remove programs folder in
control panel and the closest file I have in there to
the one you suggest I remove is Microsoft.net Framework
3.5 SP 1. All the other Framework references were SP 2

I was reluctant to delete anything other than what you
suggested.

"Gerry" wrote:

Homer

Select Start, Control Panel, Add / Remove Programs,
Change or Remove Programs, locate and place cursor on
Microsoft Net Framework 2.0 Service Pack 1 and click
on Remove. The link below explains.
http://support.microsoft.com/support.../q312/5/00.asp

Start, Help and Support, Keep your Windows up- to-date
with Windows Update, Custom. Click on Software
Optional and select l all Net Framework updates
offered and download and install.

Select Start, Control Panel, Add / Remove Programs,
Change or Remove Programs, locate and place cursor on
Skype and click on Remove. Reinstall Skype.

Download and install the User Profile Hive Cleanup
Service Download details: User Profile Hive Cleanup
Service http://snipurl.com/5b61

UPHClean v1.6d readme.txt
http://snipurl.com/ko8m

This site is not totally up to date but it is worth a
look http://www.aumha.org/win4/a/shutdown.htm

Please let me know how you get on. We can then look at
the remaining problems.

--


Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

Homer wrote:
Per your request I've pasted just a few of the errors
and warnings from the event viewer for the last day
or

Homer

I cannot help with a laptop keyboard problem. How old is the laptop?
Have you tried another keyboard connected to a USB port?


--


Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~


Homer wrote:
Gerry,
I uninstalled the last of the MSN.net framework files. I also
reinstalled the ATI video driver. The Fn key work for a couple of
hours and now it's not working again. I don't understand.

"Gerry" wrote:

Homer

Have you tried uninstalling each and every Net.Framework offering.
You may find you do not need it!

--


Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

Homer wrote:
I spoke too soon. A day or 2 after resolving the problem, I
installed new updates. Included in these updates were a number of
MS.Net Framework files. Shortly after doing that, the Fn key stopped
working again. I uninsalled all but the 2.0 service pack 2 version.
I then reinstalled the video driver. It didn't work. I'm now at a
loss. Any suggestions.

Thanks.

"Gerry" wrote:

Homer

That's a good result. Perseverance wins through G.

Thanks for reporting the outcome.


--


Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~


Homer wrote:
Gerry,
Just to let you know, I found an updated version of the ATI video
driver at the Dell support site. ATI no longer pvrovides
downloads of the driver for my machine. At any rate, I
downloaded the new driver and all of my problems have gone away.
I've also been able to download the Net framework updates.

Thanks again for all of your help.

"Homer" wrote:

Hi Gerry

I believe the Dell support person directed me to a Dell site to
download the video driver.

The failure code for the MS.Net framework is 0x66A
Thanks

"Gerry" wrote:

Homer

Where did you download the ATI drivers from?

Select Start, Help and Support, Keep your Windows up- to-date
with Windows Update, Review your Update History you can see the
update. What is the Failure code. Double click the small red
icon in the Status column for the failed update.

--


Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~


Homer wrote:
Thanks again for the help.

I went to the locations you suggested and both of those
executable files are there. I tried clicking on the Cli.exe
file and I received an error message that it could not
initialize.

When I first started having the problem with the Fn key, I
spoken to Dell support. They had me download the latest ATI
drivers for my video card. Could that have caused this problem
with these 2 .exe files not to load on startup? Also, I keep
getting reminders that there is an update available for
download. It is the Netframework
2.0. For whatever reason it will not install. Do you thinnk
all of these problems are related?

Thanks

"Gerry" wrote:

Homer

CLI.exe is part of the ATI multimedia which installs a taskbar
icon for accessing the diagnostics features. cli.exe is
required by third-party software or hardware and should not
disabled.

MOM.exe is part of the Catalyst Control Center from ATI.
Catalyst Control Center does not need to run at StartUp. It
can be started manually.
Source: PC Pitstop Process Library.

Go to Start, Control Panel, Folder Options, View, Advanced
Settings and verify that the box before "Show hidden files and
folders" is checked and "Hide protected operating system files
" is unchecked. You may need to scroll down to see the second
item. You should also make certain that the box before "Hide
extensions for known file types" is not checked.

Open Windows Explorer and check for the two files.

I think you should find them in the places indicated but they
may not be the
c:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.EXE
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe

--


Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

Homer wrote:
Hi Gerry.

I last heard from you on 5/27. You asked me to let you know
how I was getting on with the problem at the begining of this
thread. Possibly you're on holiday. When you have a moment,
please let me know if there may be anything else I can do to
resolve this problem.

Thanks again for all of your advice.

"Homer" wrote:


Gerry
This is an update to my last post. The 2 applications that
failed to initialize are CLI.EXE and MOM.EXE. I get these
two error messages when I reboot. I also noticed that
there is a video clip that I created with a shareware
program for converting PowerPoint prestations to DVD. It
was a dismal failure and I have since removed it. However,
I can't delete the video clip it created. Every time I try
to delete I get thrown out of Windows Explorer and I get a
message to send the info to MS. I have no idea if this has
anything to do with the problems I've been having with the
FN key.

"Homer" wrote:

taking your recommendation, I was able to remove the
various Net Framework items from my machine. I also
remove skype and reinstalled it. I have not been able to
download Net Framework item that appear on the support
site for my machine. It fails. I found a potential fix
for the problem (Register the Wups2.dll file in Windows)
but that hasn't helped. I still can download that update.
Additionally, I received a couple of error messages when I
booted up today. They both were relative to not being able
to start something. Finally, the Fn key worked for about
an hour after booting up. That's longest it has worked
since this problem began.

Thanks for all of you help

"Gerry" wrote:

Homer

Read the post by Aaron. You need to uninstall 3.5 first
etc. http://snurl.com/iwkym [social_msdn_microsoft_com]

--


Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~


Homer wrote:
I tried to remove Netframework 2.0 sp 2 and it won't let
me. It says that it will affect other programs and gave
me the following link for more info:

http://go.microsoft.com/fwlink/?linkld=91126

I tried the link and it said that it couldn't find that
page.

"Gerry" wrote:

Homer

Remove all SP2 and later Microsoft Net Framework items
and then reinstall what the Windows Update offers!

--


Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~



Homer wrote:
thanks for the info.

I took a look in the add/remove programs folder in
control panel and the closest file I have in there to
the one you suggest I remove is Microsoft.net Framework
3.5 SP 1. All the other Framework references were SP 2

I was reluctant to delete anything other than what you
suggested.

"Gerry" wrote:

Homer

Select Start, Control Panel, Add / Remove Programs,
Change or Remove Programs, locate and place cursor on
Microsoft Net Framework 2.0 Service Pack 1 and click
on Remove. The link below explains.
http://support.microsoft.com/support.../q312/5/00.asp

Start, Help and Support, Keep your Windows up- to-date
with Windows Update, Custom. Click on Software
Optional and select l all Net Framework updates
offered and download and install.

Select Start, Control Panel, Add / Remove Programs,
Change or Remove Programs, locate and place cursor on
Skype and click on Remove. Reinstall Skype.

Download and install the User Profile Hive Cleanup
Service Download details: User Profile Hive Cleanup
Service http://snipurl.com/5b61

UPHClean v1.6d readme.txt
http://snipurl.com/ko8m

This site is not totally up to date but it is worth a
look http://www.aumha.org/win4/a/shutdown.htm

Please let me know how you get on. We can then look at
the remaining problems.

--


Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

Homer wrote:
Per your request I've pasted just a few of the errors
and warnings from the event viewer for the last day
or

That was one of the first things that I did. I ran the diagnostics on the
laptop and no problems were shown with the keyboard. Normally, if I toggle
the Fn/End keys, an icon will appear on the screen which toggles between the
speakers being on or muted. The same thing with the Page up and Page dn
keys. A box pops up that shows the level of volume on the speakers. What
happens now is that the images don't show up on the display but those keys do
work to mute or change the volume of the speakers. So the keys do work.
What I did notice is that the hot key that controls hybernation doesn't work
when this problem occurs.

I think it all has something to do with a Dell program that controls these
hot keys. It's called Dell QuickSet. This all took place after I
inadvertentley downloaded SP3.



"Gerry" wrote:

Homer

I cannot help with a laptop keyboard problem. How old is the laptop?
Have you tried another keyboard connected to a USB port?


--


Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~


Homer wrote:
Gerry,
I uninstalled the last of the MSN.net framework files. I also
reinstalled the ATI video driver. The Fn key work for a couple of
hours and now it's not working again. I don't understand.

"Gerry" wrote:

Homer

Have you tried uninstalling each and every Net.Framework offering.
You may find you do not need it!

--


Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

Homer wrote:
I spoke too soon. A day or 2 after resolving the problem, I
installed new updates. Included in these updates were a number of
MS.Net Framework files. Shortly after doing that, the Fn key stopped
working again. I uninsalled all but the 2.0 service pack 2 version.
I then reinstalled the video driver. It didn't work. I'm now at a
loss. Any suggestions.

Thanks.

"Gerry" wrote:

Homer

That's a good result. Perseverance wins through G.

Thanks for reporting the outcome.


--


Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~


Homer wrote:
Gerry,
Just to let you know, I found an updated version of the ATI video
driver at the Dell support site. ATI no longer pvrovides
downloads of the driver for my machine. At any rate, I
downloaded the new driver and all of my problems have gone away.
I've also been able to download the Net framework updates.

Thanks again for all of your help.

"Homer" wrote:

Hi Gerry

I believe the Dell support person directed me to a Dell site to
download the video driver.

The failure code for the MS.Net framework is 0x66A
Thanks

"Gerry" wrote:

Homer

Where did you download the ATI drivers from?

Select Start, Help and Support, Keep your Windows up- to-date
with Windows Update, Review your Update History you can see the
update. What is the Failure code. Double click the small red
icon in the Status column for the failed update.

--


Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~


Homer wrote:
Thanks again for the help.

I went to the locations you suggested and both of those
executable files are there. I tried clicking on the Cli.exe
file and I received an error message that it could not
initialize.

When I first started having the problem with the Fn key, I
spoken to Dell support. They had me download the latest ATI
drivers for my video card. Could that have caused this problem
with these 2 .exe files not to load on startup? Also, I keep
getting reminders that there is an update available for
download. It is the Netframework
2.0. For whatever reason it will not install. Do you thinnk
all of these problems are related?

Thanks

"Gerry" wrote:

Homer

CLI.exe is part of the ATI multimedia which installs a taskbar
icon for accessing the diagnostics features. cli.exe is
required by third-party software or hardware and should not
disabled.

MOM.exe is part of the Catalyst Control Center from ATI.
Catalyst Control Center does not need to run at StartUp. It
can be started manually.
Source: PC Pitstop Process Library.

Go to Start, Control Panel, Folder Options, View, Advanced
Settings and verify that the box before "Show hidden files and
folders" is checked and "Hide protected operating system files
" is unchecked. You may need to scroll down to see the second
item. You should also make certain that the box before "Hide
extensions for known file types" is not checked.

Open Windows Explorer and check for the two files.

I think you should find them in the places indicated but they
may not be the
c:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.EXE
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe

--


Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

Homer wrote:
Hi Gerry.

I last heard from you on 5/27. You asked me to let you know
how I was getting on with the problem at the begining of this
thread. Possibly you're on holiday. When you have a moment,
please let me know if there may be anything else I can do to
resolve this problem.

Thanks again for all of your advice.

"Homer" wrote:


Gerry
This is an update to my last post. The 2 applications that
failed to initialize are CLI.EXE and MOM.EXE. I get these
two error messages when I reboot. I also noticed that
there is a video clip that I created with a shareware
program for converting PowerPoint prestations to DVD. It
was a dismal failure and I have since removed it. However,
I can't delete the video clip it created. Every time I try
to delete I get thrown out of Windows Explorer and I get a
message to send the info to MS. I have no idea if this has
anything to do with the problems I've been having with the
FN key.

"Homer" wrote:

taking your recommendation, I was able to remove the
various Net Framework items from my machine. I also
remove skype and reinstalled it. I have not been able to
download Net Framework item that appear on the support
site for my machine. It fails. I found a potential fix
for the problem (Register the Wups2.dll file in Windows)
but that hasn't helped. I still can download that update.
Additionally, I received a couple of error messages when I
booted up today. They both were relative to not being able
to start something. Finally, the Fn key worked for about
an hour after booting up. That's longest it has worked
since this problem began.

Thanks for all of you help

"Gerry" wrote:

Homer

Read the post by Aaron. You need to uninstall 3.5 first
etc. http://snurl.com/iwkym [social_msdn_microsoft_com]

--


Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~


Homer wrote:
I tried to remove Netframework 2.0 sp 2 and it won't let
me. It says that it will affect other programs and gave
me the following link for more info:

http://go.microsoft.com/fwlink/?linkld=91126

I tried the link and it said that it couldn't find that
page.

"Gerry" wrote:

Homer

Remove all SP2 and later Microsoft Net Framework items
and then reinstall what the Windows Update offers!

--


Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~



Homer wrote:
thanks for the info.

I took a look in the add/remove programs folder in
control panel and the closest file I have in there to
the one you suggest I remove is Microsoft.net Framework
3.5 SP 1. All the other Framework references were SP 2

I was reluctant to delete anything other than what you
suggested.

"Gerry" wrote:

Homer

Select Start, Control Panel, Add / Remove Programs,
Change or Remove Programs, locate and place cursor on
Microsoft Net Framework 2.0 Service Pack 1 and click
on Remove. The link below explains.
http://support.microsoft.com/support.../q312/5/00.asp

Start, Help and Support, Keep your Windows up- to-date
with Windows Update, Custom. Click on Software
Optional and select l all Net Framework updates
offered and download and install.

Select Start, Control Panel, Add / Remove Programs,
Change or Remove Programs, locate and place cursor on

That was one of the first things that I did. I ran the diagnostics on the
laptop and no problems were shown with the keyboard. Normally, if I toggle
the Fn/End keys, an icon will appear on the screen which toggles between the
speakers being on or muted. The same thing with the Page up and Page dn
keys. A box pops up that shows the level of volume on the speakers. What
happens now is that the images don't show up on the display but those keys do
work to mute or change the volume of the speakers. So the keys do work.
What I did notice is that the hot key that controls hybernation doesn't work
when this problem occurs.

I think it all has something to do with a Dell program that controls these
hot keys. It's called Dell QuickSet. This all took place after I
inadvertentley downloaded SP3.



"Gerry" wrote:

Homer

I cannot help with a laptop keyboard problem. How old is the laptop?
Have you tried another keyboard connected to a USB port?


--


Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~


Homer wrote:
Gerry,
I uninstalled the last of the MSN.net framework files. I also
reinstalled the ATI video driver. The Fn key work for a couple of
hours and now it's not working again. I don't understand.

"Gerry" wrote:

Homer

Have you tried uninstalling each and every Net.Framework offering.
You may find you do not need it!

--


Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

Homer wrote:
I spoke too soon. A day or 2 after resolving the problem, I
installed new updates. Included in these updates were a number of
MS.Net Framework files. Shortly after doing that, the Fn key stopped
working again. I uninsalled all but the 2.0 service pack 2 version.
I then reinstalled the video driver. It didn't work. I'm now at a
loss. Any suggestions.

Thanks.

"Gerry" wrote:

Homer

That's a good result. Perseverance wins through G.

Thanks for reporting the outcome.


--


Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~


Homer wrote:
Gerry,
Just to let you know, I found an updated version of the ATI video
driver at the Dell support site. ATI no longer pvrovides
downloads of the driver for my machine. At any rate, I
downloaded the new driver and all of my problems have gone away.
I've also been able to download the Net framework updates.

Thanks again for all of your help.

"Homer" wrote:

Hi Gerry

I believe the Dell support person directed me to a Dell site to
download the video driver.

The failure code for the MS.Net framework is 0x66A
Thanks

"Gerry" wrote:

Homer

Where did you download the ATI drivers from?

Select Start, Help and Support, Keep your Windows up- to-date
with Windows Update, Review your Update History you can see the
update. What is the Failure code. Double click the small red
icon in the Status column for the failed update.

--


Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~


Homer wrote:
Thanks again for the help.

I went to the locations you suggested and both of those
executable files are there. I tried clicking on the Cli.exe
file and I received an error message that it could not
initialize.

When I first started having the problem with the Fn key, I
spoken to Dell support. They had me download the latest ATI
drivers for my video card. Could that have caused this problem
with these 2 .exe files not to load on startup? Also, I keep
getting reminders that there is an update available for
download. It is the Netframework
2.0. For whatever reason it will not install. Do you thinnk
all of these problems are related?

Thanks

"Gerry" wrote:

Homer

CLI.exe is part of the ATI multimedia which installs a taskbar
icon for accessing the diagnostics features. cli.exe is
required by third-party software or hardware and should not
disabled.

MOM.exe is part of the Catalyst Control Center from ATI.
Catalyst Control Center does not need to run at StartUp. It
can be started manually.
Source: PC Pitstop Process Library.

Go to Start, Control Panel, Folder Options, View, Advanced
Settings and verify that the box before "Show hidden files and
folders" is checked and "Hide protected operating system files
" is unchecked. You may need to scroll down to see the second
item. You should also make certain that the box before "Hide
extensions for known file types" is not checked.

Open Windows Explorer and check for the two files.

I think you should find them in the places indicated but they
may not be the
c:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.EXE
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe

--


Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

Homer wrote:
Hi Gerry.

I last heard from you on 5/27. You asked me to let you know
how I was getting on with the problem at the begining of this
thread. Possibly you're on holiday. When you have a moment,
please let me know if there may be anything else I can do to
resolve this problem.

Thanks again for all of your advice.

"Homer" wrote:


Gerry
This is an update to my last post. The 2 applications that
failed to initialize are CLI.EXE and MOM.EXE. I get these
two error messages when I reboot. I also noticed that
there is a video clip that I created with a shareware
program for converting PowerPoint prestations to DVD. It
was a dismal failure and I have since removed it. However,
I can't delete the video clip it created. Every time I try
to delete I get thrown out of Windows Explorer and I get a
message to send the info to MS. I have no idea if this has
anything to do with the problems I've been having with the
FN key.

"Homer" wrote:

taking your recommendation, I was able to remove the
various Net Framework items from my machine. I also
remove skype and reinstalled it. I have not been able to
download Net Framework item that appear on the support
site for my machine. It fails. I found a potential fix
for the problem (Register the Wups2.dll file in Windows)
but that hasn't helped. I still can download that update.
Additionally, I received a couple of error messages when I
booted up today. They both were relative to not being able
to start something. Finally, the Fn key worked for about
an hour after booting up. That's longest it has worked
since this problem began.

Thanks for all of you help

"Gerry" wrote:

Homer

Read the post by Aaron. You need to uninstall 3.5 first
etc. http://snurl.com/iwkym [social_msdn_microsoft_com]

--


Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~


Homer wrote:
I tried to remove Netframework 2.0 sp 2 and it won't let
me. It says that it will affect other programs and gave
me the following link for more info:

http://go.microsoft.com/fwlink/?linkld=91126

I tried the link and it said that it couldn't find that
page.

"Gerry" wrote:

Homer

Remove all SP2 and later Microsoft Net Framework items
and then reinstall what the Windows Update offers!

--


Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~



Homer wrote:
thanks for the info.

I took a look in the add/remove programs folder in
control panel and the closest file I have in there to
the one you suggest I remove is Microsoft.net Framework
3.5 SP 1. All the other Framework references were SP 2

I was reluctant to delete anything other than what you
suggested.

"Gerry" wrote:

Homer

Select Start, Control Panel, Add / Remove Programs,
Change or Remove Programs, locate and place cursor on
Microsoft Net Framework 2.0 Service Pack 1 and click
on Remove. The link below explains.
http://support.microsoft.com/support.../q312/5/00.asp

Start, Help and Support, Keep your Windows up- to-date
with Windows Update, Custom. Click on Software
Optional and select l all Net Framework updates
offered and download and install.

Select Start, Control Panel, Add / Remove Programs,
Change or Remove Programs, locate and place cursor on

Homer

How old is the laptop?

Have you tried emailing Dell to ask whether this is a known problem and
whether there is a known solution?


--


Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~


Homer wrote:
That was one of the first things that I did. I ran the diagnostics
on the laptop and no problems were shown with the keyboard.
Normally, if I toggle the Fn/End keys, an icon will appear on the
screen which toggles between the speakers being on or muted. The
same thing with the Page up and Page dn keys. A box pops up that
shows the level of volume on the speakers. What happens now is that
the images don't show up on the display but those keys do work to
mute or change the volume of the speakers. So the keys do work. What
I did notice is that the hot key that controls hybernation doesn't
work when this problem occurs.

I think it all has something to do with a Dell program that controls
these hot keys. It's called Dell QuickSet. This all took place
after I inadvertentley downloaded SP3.



"Gerry" wrote:

Homer

I cannot help with a laptop keyboard problem. How old is the laptop?
Have you tried another keyboard connected to a USB port?


--


Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~


Homer wrote:
Gerry,
I uninstalled the last of the MSN.net framework files. I also
reinstalled the ATI video driver. The Fn key work for a couple of
hours and now it's not working again. I don't understand.

"Gerry" wrote:

Homer

Have you tried uninstalling each and every Net.Framework offering.
You may find you do not need it!

--


Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

Homer wrote:
I spoke too soon. A day or 2 after resolving the problem, I
installed new updates. Included in these updates were a number of
MS.Net Framework files. Shortly after doing that, the Fn key
stopped working again. I uninsalled all but the 2.0 service pack
2 version. I then reinstalled the video driver. It didn't work.
I'm now at a loss. Any suggestions.

Thanks.

"Gerry" wrote:

Homer

That's a good result. Perseverance wins through G.

Thanks for reporting the outcome.


--


Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~


Homer wrote:
Gerry,
Just to let you know, I found an updated version of the ATI
video driver at the Dell support site. ATI no longer pvrovides
downloads of the driver for my machine. At any rate, I
downloaded the new driver and all of my problems have gone away.
I've also been able to download the Net framework updates.

Thanks again for all of your help.

"Homer" wrote:

Hi Gerry

I believe the Dell support person directed me to a Dell site to
download the video driver.

The failure code for the MS.Net framework is 0x66A
Thanks

"Gerry" wrote:

Homer

Where did you download the ATI drivers from?

Select Start, Help and Support, Keep your Windows up- to-date
with Windows Update, Review your Update History you can see
the update. What is the Failure code. Double click the small
red icon in the Status column for the failed update.

--


Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~


Homer wrote:
Thanks again for the help.

I went to the locations you suggested and both of those
executable files are there. I tried clicking on the Cli.exe
file and I received an error message that it could not
initialize.

When I first started having the problem with the Fn key, I
spoken to Dell support. They had me download the latest ATI
drivers for my video card. Could that have caused this
problem with these 2 .exe files not to load on startup?
Also, I keep getting reminders that there is an update
available for download. It is the Netframework
2.0. For whatever reason it will not install. Do you thinnk
all of these problems are related?

Thanks

"Gerry" wrote:

Homer

CLI.exe is part of the ATI multimedia which installs a
taskbar icon for accessing the diagnostics features.
cli.exe is required by third-party software or hardware and
should not disabled.

MOM.exe is part of the Catalyst Control Center from ATI.
Catalyst Control Center does not need to run at StartUp. It
can be started manually.
Source: PC Pitstop Process Library.

Go to Start, Control Panel, Folder Options, View, Advanced
Settings and verify that the box before "Show hidden files
and folders" is checked and "Hide protected operating
system files " is unchecked. You may need to scroll down to
see the second item. You should also make certain that the
box before "Hide extensions for known file types" is not
checked.

Open Windows Explorer and check for the two files.

I think you should find them in the places indicated but
they may not be the
c:\Program Files\ATI
Technologies\ATI.ACE\Core-Static\MOM.EXE C:\Program
Files\ATI Technologies\ATI.ACE\cli.exe

--


Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

Homer wrote:
Hi Gerry.

I last heard from you on 5/27. You asked me to let you
know how I was getting on with the problem at the begining
of this thread. Possibly you're on holiday. When you have
a moment, please let me know if there may be anything else
I can do to resolve this problem.

Thanks again for all of your advice.

"Homer" wrote:


Gerry
This is an update to my last post. The 2 applications
that failed to initialize are CLI.EXE and MOM.EXE. I get
these two error messages when I reboot. I also noticed
that there is a video clip that I created with a shareware
program for converting PowerPoint prestations to DVD. It
was a dismal failure and I have since removed it.
However, I can't delete the video clip it created. Every
time I try to delete I get thrown out of Windows Explorer
and I get a message to send the info to MS. I have no
idea if this has anything to do with the problems I've
been having with the FN key.

"Homer" wrote:

taking your recommendation, I was able to remove the
various Net Framework items from my machine. I also
remove skype and reinstalled it. I have not been able to
download Net Framework item that appear on the support
site for my machine. It fails. I found a potential fix
for the problem (Register the Wups2.dll file in Windows)
but that hasn't helped. I still can download that
update. Additionally, I received a couple of error
messages when I booted up today. They both were relative
to not being able to start something. Finally, the Fn
key worked for about an hour after booting up. That's
longest it has worked since this problem began.

Thanks for all of you help

"Gerry" wrote:

Homer

Read the post by Aaron. You need to uninstall 3.5 first
etc. http://snurl.com/iwkym [social_msdn_microsoft_com]

--


Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~


Homer wrote:
I tried to remove Netframework 2.0 sp 2 and it won't
let me. It says that it will affect other programs and
gave me the following link for more info:

http://go.microsoft.com/fwlink/?linkld=91126

I tried the link and it said that it couldn't find that
page.

"Gerry" wrote:

Homer

Remove all SP2 and later Microsoft Net Framework items
and then reinstall what the Windows Update offers!

--


Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~



Homer wrote:
thanks for the info.

I took a look in the add/remove programs folder in
control panel and the closest file I have in there to
the one you suggest I remove is Microsoft.net
Framework
3.5 SP 1. All the other Framework references were
SP 2

I was reluctant to delete anything other than what
you suggested.

"Gerry" wrote:

Homer

Select Start, Control Panel, Add / Remove Programs,
Change or Remove Programs, locate and place cursor
on Microsoft Net Framework 2.0 Service Pack 1 and
click on Remove. The link below explains.
http://support.microsoft.com/support.../q312/5/00.asp

Start, Help and Support, Keep your Windows up-
to-date with Windows Update, Custom. Click on
Software Optional and select l all Net Framework
updates offered and download and install.

Select Start, Control Panel, Add / Remove Programs,
Change or Remove Programs, locate and place cursor
on

Homer

How old is the laptop?

Have you tried emailing Dell to ask whether this is a known problem and
whether there is a known solution?


--


Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~


Homer wrote:
That was one of the first things that I did. I ran the diagnostics
on the laptop and no problems were shown with the keyboard.
Normally, if I toggle the Fn/End keys, an icon will appear on the
screen which toggles between the speakers being on or muted. The
same thing with the Page up and Page dn keys. A box pops up that
shows the level of volume on the speakers. What happens now is that
the images don't show up on the display but those keys do work to
mute or change the volume of the speakers. So the keys do work. What
I did notice is that the hot key that controls hybernation doesn't
work when this problem occurs.

I think it all has something to do with a Dell program that controls
these hot keys. It's called Dell QuickSet. This all took place
after I inadvertentley downloaded SP3.



"Gerry" wrote:

Homer

I cannot help with a laptop keyboard problem. How old is the laptop?
Have you tried another keyboard connected to a USB port?


--


Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~


Homer wrote:
Gerry,
I uninstalled the last of the MSN.net framework files. I also
reinstalled the ATI video driver. The Fn key work for a couple of
hours and now it's not working again. I don't understand.

"Gerry" wrote:

Homer

Have you tried uninstalling each and every Net.Framework offering.
You may find you do not need it!

--


Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

Homer wrote:
I spoke too soon. A day or 2 after resolving the problem, I
installed new updates. Included in these updates were a number of
MS.Net Framework files. Shortly after doing that, the Fn key
stopped working again. I uninsalled all but the 2.0 service pack
2 version. I then reinstalled the video driver. It didn't work.
I'm now at a loss. Any suggestions.

Thanks.

"Gerry" wrote:

Homer

That's a good result. Perseverance wins through G.

Thanks for reporting the outcome.


--


Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~


Homer wrote:
Gerry,
Just to let you know, I found an updated version of the ATI
video driver at the Dell support site. ATI no longer pvrovides
downloads of the driver for my machine. At any rate, I
downloaded the new driver and all of my problems have gone away.
I've also been able to download the Net framework updates.

Thanks again for all of your help.

"Homer" wrote:

Hi Gerry

I believe the Dell support person directed me to a Dell site to
download the video driver.

The failure code for the MS.Net framework is 0x66A
Thanks

"Gerry" wrote:

Homer

Where did you download the ATI drivers from?

Select Start, Help and Support, Keep your Windows up- to-date
with Windows Update, Review your Update History you can see
the update. What is the Failure code. Double click the small
red icon in the Status column for the failed update.

--


Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~


Homer wrote:
Thanks again for the help.

I went to the locations you suggested and both of those
executable files are there. I tried clicking on the Cli.exe
file and I received an error message that it could not
initialize.

When I first started having the problem with the Fn key, I
spoken to Dell support. They had me download the latest ATI
drivers for my video card. Could that have caused this
problem with these 2 .exe files not to load on startup?
Also, I keep getting reminders that there is an update
available for download. It is the Netframework
2.0. For whatever reason it will not install. Do you thinnk
all of these problems are related?

Thanks

"Gerry" wrote:

Homer

CLI.exe is part of the ATI multimedia which installs a
taskbar icon for accessing the diagnostics features.
cli.exe is required by third-party software or hardware and
should not disabled.

MOM.exe is part of the Catalyst Control Center from ATI.
Catalyst Control Center does not need to run at StartUp. It
can be started manually.
Source: PC Pitstop Process Library.

Go to Start, Control Panel, Folder Options, View, Advanced
Settings and verify that the box before "Show hidden files
and folders" is checked and "Hide protected operating
system files " is unchecked. You may need to scroll down to
see the second item. You should also make certain that the
box before "Hide extensions for known file types" is not
checked.

Open Windows Explorer and check for the two files.

I think you should find them in the places indicated but
they may not be the
c:\Program Files\ATI
Technologies\ATI.ACE\Core-Static\MOM.EXE C:\Program
Files\ATI Technologies\ATI.ACE\cli.exe

--


Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

Homer wrote:
Hi Gerry.

I last heard from you on 5/27. You asked me to let you
know how I was getting on with the problem at the begining
of this thread. Possibly you're on holiday. When you have
a moment, please let me know if there may be anything else
I can do to resolve this problem.

Thanks again for all of your advice.

"Homer" wrote:


Gerry
This is an update to my last post. The 2 applications
that failed to initialize are CLI.EXE and MOM.EXE. I get
these two error messages when I reboot. I also noticed
that there is a video clip that I created with a shareware
program for converting PowerPoint prestations to DVD. It
was a dismal failure and I have since removed it.
However, I can't delete the video clip it created. Every
time I try to delete I get thrown out of Windows Explorer
and I get a message to send the info to MS. I have no
idea if this has anything to do with the problems I've
been having with the FN key.

"Homer" wrote:

taking your recommendation, I was able to remove the
various Net Framework items from my machine. I also
remove skype and reinstalled it. I have not been able to
download Net Framework item that appear on the support
site for my machine. It fails. I found a potential fix
for the problem (Register the Wups2.dll file in Windows)
but that hasn't helped. I still can download that
update. Additionally, I received a couple of error
messages when I booted up today. They both were relative
to not being able to start something. Finally, the Fn
key worked for about an hour after booting up. That's
longest it has worked since this problem began.

Thanks for all of you help

"Gerry" wrote:

Homer

Read the post by Aaron. You need to uninstall 3.5 first
etc. http://snurl.com/iwkym [social_msdn_microsoft_com]

--


Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~


Homer wrote:
I tried to remove Netframework 2.0 sp 2 and it won't
let me. It says that it will affect other programs and
gave me the following link for more info:

http://go.microsoft.com/fwlink/?linkld=91126

I tried the link and it said that it couldn't find that
page.

"Gerry" wrote:

Homer

Remove all SP2 and later Microsoft Net Framework items
and then reinstall what the Windows Update offers!

--


Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~



Homer wrote:
thanks for the info.

I took a look in the add/remove programs folder in
control panel and the closest file I have in there to
the one you suggest I remove is Microsoft.net
Framework
3.5 SP 1. All the other Framework references were
SP 2

I was reluctant to delete anything other than what
you suggested.

"Gerry" wrote:

Homer

Select Start, Control Panel, Add / Remove Programs,
Change or Remove Programs, locate and place cursor
on Microsoft Net Framework 2.0 Service Pack 1 and
click on Remove. The link below explains.
http://support.microsoft.com/support.../q312/5/00.asp

Start, Help and Support, Keep your Windows up-
to-date with Windows Update, Custom. Click on
Software Optional and select l all Net Framework
updates offered and download and install.

Select Start, Control Panel, Add / Remove Programs,
Change or Remove Programs, locate and place cursor
on