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#46
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SP3 potential problem
Hi Gerry.
I last heard from you on 5/27. You asked me to let you know how I was getting on with the problem at the begining of this thread. Possibly you're on holiday. When you have a moment, please let me know if there may be anything else I can do to resolve this problem. Thanks again for all of your advice. "Homer" wrote: Gerry This is an update to my last post. The 2 applications that failed to initialize are CLI.EXE and MOM.EXE. I get these two error messages when I reboot. I also noticed that there is a video clip that I created with a shareware program for converting PowerPoint prestations to DVD. It was a dismal failure and I have since removed it. However, I can't delete the video clip it created. Every time I try to delete I get thrown out of Windows Explorer and I get a message to send the info to MS. I have no idea if this has anything to do with the problems I've been having with the FN key. "Homer" wrote: taking your recommendation, I was able to remove the various Net Framework items from my machine. I also remove skype and reinstalled it. I have not been able to download Net Framework item that appear on the support site for my machine. It fails. I found a potential fix for the problem (Register the Wups2.dll file in Windows) but that hasn't helped. I still can download that update. Additionally, I received a couple of error messages when I booted up today. They both were relative to not being able to start something. Finally, the Fn key worked for about an hour after booting up. That's longest it has worked since this problem began. Thanks for all of you help "Gerry" wrote: Homer Read the post by Aaron. You need to uninstall 3.5 first etc. http://snurl.com/iwkym [social_msdn_microsoft_com] -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ Homer wrote: I tried to remove Netframework 2.0 sp 2 and it won't let me. It says that it will affect other programs and gave me the following link for more info: http://go.microsoft.com/fwlink/?linkld=91126 I tried the link and it said that it couldn't find that page. "Gerry" wrote: Homer Remove all SP2 and later Microsoft Net Framework items and then reinstall what the Windows Update offers! -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ Homer wrote: thanks for the info. I took a look in the add/remove programs folder in control panel and the closest file I have in there to the one you suggest I remove is Microsoft.net Framework 3.5 SP 1. All the other Framework references were SP 2 I was reluctant to delete anything other than what you suggested. "Gerry" wrote: Homer Select Start, Control Panel, Add / Remove Programs, Change or Remove Programs, locate and place cursor on Microsoft Net Framework 2.0 Service Pack 1 and click on Remove. The link below explains. http://support.microsoft.com/support.../q312/5/00.asp Start, Help and Support, Keep your Windows up- to-date with Windows Update, Custom. Click on Software Optional and select l all Net Framework updates offered and download and install. Select Start, Control Panel, Add / Remove Programs, Change or Remove Programs, locate and place cursor on Skype and click on Remove. Reinstall Skype. Download and install the User Profile Hive Cleanup Service Download details: User Profile Hive Cleanup Service http://snipurl.com/5b61 UPHClean v1.6d readme.txt http://snipurl.com/ko8m This site is not totally up to date but it is worth a look http://www.aumha.org/win4/a/shutdown.htm Please let me know how you get on. We can then look at the remaining problems. -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ Homer wrote: Per your request I've pasted just a few of the errors and warnings from the event viewer for the last day or so. There are quite a few of the same system errors. Event Type: Error Event Source: MsiInstaller Event Category: None Event ID: 1013 Date: 5/24/2009 Time: 10:50:54 AM User: TUBBYSLAPTOPII\Tubby Computer: TUBBYSLAPTOPII Description: Product: Microsoft .NET Framework 2.0 -- Setup cannot continue because this version of the .NET Framework is incompatible with a previously installed one. For more information, see http://support.microsoft.com/support.../q312/5/00.asp For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 7b 37 31 33 31 36 34 36 {7131646 0008: 44 2d 43 44 33 43 2d 34 D-CD3C-4 0010: 30 46 34 2d 39 37 42 39 0F4-97B9 0018: 2d 43 44 39 45 34 45 36 -CD9E4E6 0020: 32 36 32 45 46 7d 262EF} Event Type: Error Event Source: Application Error Event Category: None Event ID: 1000 Date: 5/25/2009 Time: 6:47:35 PM User: N/A Computer: TUBBYSLAPTOPII Description: Faulting application skype.exe, version 4.0.0.206, faulting module unknown, version 0.0.0.0, fault address 0x00000000. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 41 70 70 6c 69 63 61 74 Applicat 0008: 69 6f 6e 20 46 61 69 6c ion Fail 0010: 75 72 65 20 20 73 6b 79 ure sky 0018: 70 65 2e 65 78 65 20 34 pe.exe 4 0020: 2e 30 2e 30 2e 32 30 36 .0.0.206 0028: 20 69 6e 20 75 6e 6b 6e in unkn 0030: 6f 77 6e 20 30 2e 30 2e own 0.0. 0038: 30 2e 30 20 61 74 20 6f 0.0 at o 0040: 66 66 73 65 74 20 30 30 ffset 00 0048: 30 30 30 30 30 30 0d 0a 000000.. Event Type: Error Event Source: Application Error Event Category: None Event ID: 1001 Date: 5/26/2009 Time: 5:24:03 AM User: N/A Computer: TUBBYSLAPTOPII Description: Fault bucket 1127907097. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 42 75 63 6b 65 74 3a 20 Bucket: 0008: 31 31 32 37 39 30 37 30 11279070 0010: 39 37 0d 0a 97.. Event Type: Warning Event Source: Userenv Event Category: None Event ID: 1517 Date: 5/26/2009 Time: 7:02:06 AM User: NT AUTHORITY\SYSTEM Computer: TUBBYSLAPTOPII Description: Windows saved user TUBBYSLAPTOPII\Tubby registry while an application or service was still using the registry during log off. The memory used by the user's registry has not been freed. The registry will be unloaded when it is no longer in use. This is often caused by services running as a user account, try configuring the services to run in either the LocalService or NetworkService account. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Event Type: Error Event Source: DCOM Event Category: None Event ID: 10000 Date: 5/26/2009 Time: 7:57:16 AM User: TUBBYSLAPTOPII\Tubby Computer: TUBBYSLAPTOPII Description: Unable to start a DCOM Server: {9FC8AD10-2E1B-45BE-B57A-478803561E1F}. The error: "The system cannot find the path specified. " Happened while starting this command: C:\PROGRA~1\Yahoo!\browser\ycommon.exe -Embedding For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Event Type: Error Event Source: DCOM Event Category: None Event ID: 10000 Date: 5/26/2009 Time: 8:16:14 AM User: TUBBYSLAPTOPII\Tubby Computer: TUBBYSLAPTOPII Description: Unable to start a DCOM Server: {9FC8AD10-2E1B-45BE-B57A-478803561E1F}. The error: "The system cannot find the path specified. " Happened while starting this command: C:\PROGRA~1\Yahoo!\browser\ycommon.exe -Embedding For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. "Gerry" wrote: Homer Have a look in the System and Application logs in Event Viewer for Errors and Warnings and post copies here. Don't post any more than 48 hours ago. You can access Event Viewer by selecting Start, Control Panel, Administrative Tools, and Event Viewer. When researching the meaning of the error, information regarding Event ID, Source and Description are important. HOW TO: View and Manage Event Logs in Event Viewer in Windows XP http://support.Microsoft.com/kb/308427/en-us A tip for posting copies of Error Reports! Run Event Viewer and double click on the error you want to copy. In the window, which appears is a button resembling two pages. Click the button and close Event Viewer.Now start your message (email) and do a paste into the body of the message. Make sure this is the first paste after exiting from Event Viewer. -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ Homer wrote: Hello, Not sure if this is the appropriate newgroup to post this |
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#47
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SP3 potential problem
Hi Gerry.
I last heard from you on 5/27. You asked me to let you know how I was getting on with the problem at the begining of this thread. Possibly you're on holiday. When you have a moment, please let me know if there may be anything else I can do to resolve this problem. Thanks again for all of your advice. "Homer" wrote: Gerry This is an update to my last post. The 2 applications that failed to initialize are CLI.EXE and MOM.EXE. I get these two error messages when I reboot. I also noticed that there is a video clip that I created with a shareware program for converting PowerPoint prestations to DVD. It was a dismal failure and I have since removed it. However, I can't delete the video clip it created. Every time I try to delete I get thrown out of Windows Explorer and I get a message to send the info to MS. I have no idea if this has anything to do with the problems I've been having with the FN key. "Homer" wrote: taking your recommendation, I was able to remove the various Net Framework items from my machine. I also remove skype and reinstalled it. I have not been able to download Net Framework item that appear on the support site for my machine. It fails. I found a potential fix for the problem (Register the Wups2.dll file in Windows) but that hasn't helped. I still can download that update. Additionally, I received a couple of error messages when I booted up today. They both were relative to not being able to start something. Finally, the Fn key worked for about an hour after booting up. That's longest it has worked since this problem began. Thanks for all of you help "Gerry" wrote: Homer Read the post by Aaron. You need to uninstall 3.5 first etc. http://snurl.com/iwkym [social_msdn_microsoft_com] -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ Homer wrote: I tried to remove Netframework 2.0 sp 2 and it won't let me. It says that it will affect other programs and gave me the following link for more info: http://go.microsoft.com/fwlink/?linkld=91126 I tried the link and it said that it couldn't find that page. "Gerry" wrote: Homer Remove all SP2 and later Microsoft Net Framework items and then reinstall what the Windows Update offers! -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ Homer wrote: thanks for the info. I took a look in the add/remove programs folder in control panel and the closest file I have in there to the one you suggest I remove is Microsoft.net Framework 3.5 SP 1. All the other Framework references were SP 2 I was reluctant to delete anything other than what you suggested. "Gerry" wrote: Homer Select Start, Control Panel, Add / Remove Programs, Change or Remove Programs, locate and place cursor on Microsoft Net Framework 2.0 Service Pack 1 and click on Remove. The link below explains. http://support.microsoft.com/support.../q312/5/00.asp Start, Help and Support, Keep your Windows up- to-date with Windows Update, Custom. Click on Software Optional and select l all Net Framework updates offered and download and install. Select Start, Control Panel, Add / Remove Programs, Change or Remove Programs, locate and place cursor on Skype and click on Remove. Reinstall Skype. Download and install the User Profile Hive Cleanup Service Download details: User Profile Hive Cleanup Service http://snipurl.com/5b61 UPHClean v1.6d readme.txt http://snipurl.com/ko8m This site is not totally up to date but it is worth a look http://www.aumha.org/win4/a/shutdown.htm Please let me know how you get on. We can then look at the remaining problems. -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ Homer wrote: Per your request I've pasted just a few of the errors and warnings from the event viewer for the last day or so. There are quite a few of the same system errors. Event Type: Error Event Source: MsiInstaller Event Category: None Event ID: 1013 Date: 5/24/2009 Time: 10:50:54 AM User: TUBBYSLAPTOPII\Tubby Computer: TUBBYSLAPTOPII Description: Product: Microsoft .NET Framework 2.0 -- Setup cannot continue because this version of the .NET Framework is incompatible with a previously installed one. For more information, see http://support.microsoft.com/support.../q312/5/00.asp For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 7b 37 31 33 31 36 34 36 {7131646 0008: 44 2d 43 44 33 43 2d 34 D-CD3C-4 0010: 30 46 34 2d 39 37 42 39 0F4-97B9 0018: 2d 43 44 39 45 34 45 36 -CD9E4E6 0020: 32 36 32 45 46 7d 262EF} Event Type: Error Event Source: Application Error Event Category: None Event ID: 1000 Date: 5/25/2009 Time: 6:47:35 PM User: N/A Computer: TUBBYSLAPTOPII Description: Faulting application skype.exe, version 4.0.0.206, faulting module unknown, version 0.0.0.0, fault address 0x00000000. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 41 70 70 6c 69 63 61 74 Applicat 0008: 69 6f 6e 20 46 61 69 6c ion Fail 0010: 75 72 65 20 20 73 6b 79 ure sky 0018: 70 65 2e 65 78 65 20 34 pe.exe 4 0020: 2e 30 2e 30 2e 32 30 36 .0.0.206 0028: 20 69 6e 20 75 6e 6b 6e in unkn 0030: 6f 77 6e 20 30 2e 30 2e own 0.0. 0038: 30 2e 30 20 61 74 20 6f 0.0 at o 0040: 66 66 73 65 74 20 30 30 ffset 00 0048: 30 30 30 30 30 30 0d 0a 000000.. Event Type: Error Event Source: Application Error Event Category: None Event ID: 1001 Date: 5/26/2009 Time: 5:24:03 AM User: N/A Computer: TUBBYSLAPTOPII Description: Fault bucket 1127907097. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 42 75 63 6b 65 74 3a 20 Bucket: 0008: 31 31 32 37 39 30 37 30 11279070 0010: 39 37 0d 0a 97.. Event Type: Warning Event Source: Userenv Event Category: None Event ID: 1517 Date: 5/26/2009 Time: 7:02:06 AM User: NT AUTHORITY\SYSTEM Computer: TUBBYSLAPTOPII Description: Windows saved user TUBBYSLAPTOPII\Tubby registry while an application or service was still using the registry during log off. The memory used by the user's registry has not been freed. The registry will be unloaded when it is no longer in use. This is often caused by services running as a user account, try configuring the services to run in either the LocalService or NetworkService account. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Event Type: Error Event Source: DCOM Event Category: None Event ID: 10000 Date: 5/26/2009 Time: 7:57:16 AM User: TUBBYSLAPTOPII\Tubby Computer: TUBBYSLAPTOPII Description: Unable to start a DCOM Server: {9FC8AD10-2E1B-45BE-B57A-478803561E1F}. The error: "The system cannot find the path specified. " Happened while starting this command: C:\PROGRA~1\Yahoo!\browser\ycommon.exe -Embedding For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Event Type: Error Event Source: DCOM Event Category: None Event ID: 10000 Date: 5/26/2009 Time: 8:16:14 AM User: TUBBYSLAPTOPII\Tubby Computer: TUBBYSLAPTOPII Description: Unable to start a DCOM Server: {9FC8AD10-2E1B-45BE-B57A-478803561E1F}. The error: "The system cannot find the path specified. " Happened while starting this command: C:\PROGRA~1\Yahoo!\browser\ycommon.exe -Embedding For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. "Gerry" wrote: Homer Have a look in the System and Application logs in Event Viewer for Errors and Warnings and post copies here. Don't post any more than 48 hours ago. You can access Event Viewer by selecting Start, Control Panel, Administrative Tools, and Event Viewer. When researching the meaning of the error, information regarding Event ID, Source and Description are important. HOW TO: View and Manage Event Logs in Event Viewer in Windows XP http://support.Microsoft.com/kb/308427/en-us A tip for posting copies of Error Reports! Run Event Viewer and double click on the error you want to copy. In the window, which appears is a button resembling two pages. Click the button and close Event Viewer.Now start your message (email) and do a paste into the body of the message. Make sure this is the first paste after exiting from Event Viewer. -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ Homer wrote: Hello, Not sure if this is the appropriate newgroup to post this |
#48
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SP3 potential problem
Homer
CLI.exe is part of the ATI multimedia which installs a taskbar icon for accessing the diagnostics features. cli.exe is required by third-party software or hardware and should not disabled. MOM.exe is part of the Catalyst Control Center from ATI. Catalyst Control Center does not need to run at StartUp. It can be started manually. Source: PC Pitstop Process Library. Go to Start, Control Panel, Folder Options, View, Advanced Settings and verify that the box before "Show hidden files and folders" is checked and "Hide protected operating system files " is unchecked. You may need to scroll down to see the second item. You should also make certain that the box before "Hide extensions for known file types" is not checked. Open Windows Explorer and check for the two files. I think you should find them in the places indicated but they may not be the c:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.EXE C:\Program Files\ATI Technologies\ATI.ACE\cli.exe -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ Homer wrote: Hi Gerry. I last heard from you on 5/27. You asked me to let you know how I was getting on with the problem at the begining of this thread. Possibly you're on holiday. When you have a moment, please let me know if there may be anything else I can do to resolve this problem. Thanks again for all of your advice. "Homer" wrote: Gerry This is an update to my last post. The 2 applications that failed to initialize are CLI.EXE and MOM.EXE. I get these two error messages when I reboot. I also noticed that there is a video clip that I created with a shareware program for converting PowerPoint prestations to DVD. It was a dismal failure and I have since removed it. However, I can't delete the video clip it created. Every time I try to delete I get thrown out of Windows Explorer and I get a message to send the info to MS. I have no idea if this has anything to do with the problems I've been having with the FN key. "Homer" wrote: taking your recommendation, I was able to remove the various Net Framework items from my machine. I also remove skype and reinstalled it. I have not been able to download Net Framework item that appear on the support site for my machine. It fails. I found a potential fix for the problem (Register the Wups2.dll file in Windows) but that hasn't helped. I still can download that update. Additionally, I received a couple of error messages when I booted up today. They both were relative to not being able to start something. Finally, the Fn key worked for about an hour after booting up. That's longest it has worked since this problem began. Thanks for all of you help "Gerry" wrote: Homer Read the post by Aaron. You need to uninstall 3.5 first etc. http://snurl.com/iwkym [social_msdn_microsoft_com] -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ Homer wrote: I tried to remove Netframework 2.0 sp 2 and it won't let me. It says that it will affect other programs and gave me the following link for more info: http://go.microsoft.com/fwlink/?linkld=91126 I tried the link and it said that it couldn't find that page. "Gerry" wrote: Homer Remove all SP2 and later Microsoft Net Framework items and then reinstall what the Windows Update offers! -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ Homer wrote: thanks for the info. I took a look in the add/remove programs folder in control panel and the closest file I have in there to the one you suggest I remove is Microsoft.net Framework 3.5 SP 1. All the other Framework references were SP 2 I was reluctant to delete anything other than what you suggested. "Gerry" wrote: Homer Select Start, Control Panel, Add / Remove Programs, Change or Remove Programs, locate and place cursor on Microsoft Net Framework 2.0 Service Pack 1 and click on Remove. The link below explains. http://support.microsoft.com/support.../q312/5/00.asp Start, Help and Support, Keep your Windows up- to-date with Windows Update, Custom. Click on Software Optional and select l all Net Framework updates offered and download and install. Select Start, Control Panel, Add / Remove Programs, Change or Remove Programs, locate and place cursor on Skype and click on Remove. Reinstall Skype. Download and install the User Profile Hive Cleanup Service Download details: User Profile Hive Cleanup Service http://snipurl.com/5b61 UPHClean v1.6d readme.txt http://snipurl.com/ko8m This site is not totally up to date but it is worth a look http://www.aumha.org/win4/a/shutdown.htm Please let me know how you get on. We can then look at the remaining problems. -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ Homer wrote: Per your request I've pasted just a few of the errors and warnings from the event viewer for the last day or so. There are quite a few of the same system errors. Event Type: Error Event Source: MsiInstaller Event Category: None Event ID: 1013 Date: 5/24/2009 Time: 10:50:54 AM User: TUBBYSLAPTOPII\Tubby Computer: TUBBYSLAPTOPII Description: Product: Microsoft .NET Framework 2.0 -- Setup cannot continue because this version of the .NET Framework is incompatible with a previously installed one. For more information, see http://support.microsoft.com/support.../q312/5/00.asp For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 7b 37 31 33 31 36 34 36 {7131646 0008: 44 2d 43 44 33 43 2d 34 D-CD3C-4 0010: 30 46 34 2d 39 37 42 39 0F4-97B9 0018: 2d 43 44 39 45 34 45 36 -CD9E4E6 0020: 32 36 32 45 46 7d 262EF} Event Type: Error Event Source: Application Error Event Category: None Event ID: 1000 Date: 5/25/2009 Time: 6:47:35 PM User: N/A Computer: TUBBYSLAPTOPII Description: Faulting application skype.exe, version 4.0.0.206, faulting module unknown, version 0.0.0.0, fault address 0x00000000. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 41 70 70 6c 69 63 61 74 Applicat 0008: 69 6f 6e 20 46 61 69 6c ion Fail 0010: 75 72 65 20 20 73 6b 79 ure sky 0018: 70 65 2e 65 78 65 20 34 pe.exe 4 0020: 2e 30 2e 30 2e 32 30 36 .0.0.206 0028: 20 69 6e 20 75 6e 6b 6e in unkn 0030: 6f 77 6e 20 30 2e 30 2e own 0.0. 0038: 30 2e 30 20 61 74 20 6f 0.0 at o 0040: 66 66 73 65 74 20 30 30 ffset 00 0048: 30 30 30 30 30 30 0d 0a 000000.. Event Type: Error Event Source: Application Error Event Category: None Event ID: 1001 Date: 5/26/2009 Time: 5:24:03 AM User: N/A Computer: TUBBYSLAPTOPII Description: Fault bucket 1127907097. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 42 75 63 6b 65 74 3a 20 Bucket: 0008: 31 31 32 37 39 30 37 30 11279070 0010: 39 37 0d 0a 97.. Event Type: Warning Event Source: Userenv Event Category: None Event ID: 1517 Date: 5/26/2009 Time: 7:02:06 AM User: NT AUTHORITY\SYSTEM Computer: TUBBYSLAPTOPII Description: Windows saved user TUBBYSLAPTOPII\Tubby registry while an application or service was still using the registry during log off. The memory used by the user's registry has not been freed. The registry will be unloaded when it is no longer in use. This is often caused by services running as a user account, try configuring the services to run in either the LocalService or NetworkService account. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Event Type: Error Event Source: DCOM Event Category: None Event ID: 10000 Date: 5/26/2009 Time: 7:57:16 AM User: TUBBYSLAPTOPII\Tubby Computer: TUBBYSLAPTOPII Description: Unable to start a DCOM Server: {9FC8AD10-2E1B-45BE-B57A-478803561E1F}. The error: "The system cannot find the path specified. " Happened while starting this command: C:\PROGRA~1\Yahoo!\browser\ycommon.exe -Embedding For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Event Type: Error Event Source: DCOM Event Category: None Event ID: 10000 Date: 5/26/2009 Time: 8:16:14 AM User: TUBBYSLAPTOPII\Tubby Computer: TUBBYSLAPTOPII Description: Unable to start a DCOM Server: {9FC8AD10-2E1B-45BE-B57A-478803561E1F}. The error: "The system cannot find the path specified. " Happened while starting this command: C:\PROGRA~1\Yahoo!\browser\ycommon.exe -Embedding For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. "Gerry" wrote: Homer Have a look in the System and Application logs in Event Viewer for Errors and Warnings and post copies here. Don't post any more than 48 hours ago. You can access Event Viewer by selecting Start, Control Panel, Administrative Tools, and Event Viewer. When researching the meaning of the error, information regarding Event ID, Source and Description are important. HOW TO: View and Manage Event Logs in Event Viewer in Windows XP http://support.Microsoft.com/kb/308427/en-us A tip for posting copies of Error Reports! Run Event Viewer and double click on the error you want to copy. In the window, which appears is a button resembling two pages. Click the button and close Event Viewer.Now start your message (email) and do a paste into the body of the message. Make sure this is the first paste after exiting from Event Viewer. -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ Homer wrote: Hello, Not sure if this is the appropriate newgroup to post this |
#49
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SP3 potential problem
Homer
CLI.exe is part of the ATI multimedia which installs a taskbar icon for accessing the diagnostics features. cli.exe is required by third-party software or hardware and should not disabled. MOM.exe is part of the Catalyst Control Center from ATI. Catalyst Control Center does not need to run at StartUp. It can be started manually. Source: PC Pitstop Process Library. Go to Start, Control Panel, Folder Options, View, Advanced Settings and verify that the box before "Show hidden files and folders" is checked and "Hide protected operating system files " is unchecked. You may need to scroll down to see the second item. You should also make certain that the box before "Hide extensions for known file types" is not checked. Open Windows Explorer and check for the two files. I think you should find them in the places indicated but they may not be the c:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.EXE C:\Program Files\ATI Technologies\ATI.ACE\cli.exe -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ Homer wrote: Hi Gerry. I last heard from you on 5/27. You asked me to let you know how I was getting on with the problem at the begining of this thread. Possibly you're on holiday. When you have a moment, please let me know if there may be anything else I can do to resolve this problem. Thanks again for all of your advice. "Homer" wrote: Gerry This is an update to my last post. The 2 applications that failed to initialize are CLI.EXE and MOM.EXE. I get these two error messages when I reboot. I also noticed that there is a video clip that I created with a shareware program for converting PowerPoint prestations to DVD. It was a dismal failure and I have since removed it. However, I can't delete the video clip it created. Every time I try to delete I get thrown out of Windows Explorer and I get a message to send the info to MS. I have no idea if this has anything to do with the problems I've been having with the FN key. "Homer" wrote: taking your recommendation, I was able to remove the various Net Framework items from my machine. I also remove skype and reinstalled it. I have not been able to download Net Framework item that appear on the support site for my machine. It fails. I found a potential fix for the problem (Register the Wups2.dll file in Windows) but that hasn't helped. I still can download that update. Additionally, I received a couple of error messages when I booted up today. They both were relative to not being able to start something. Finally, the Fn key worked for about an hour after booting up. That's longest it has worked since this problem began. Thanks for all of you help "Gerry" wrote: Homer Read the post by Aaron. You need to uninstall 3.5 first etc. http://snurl.com/iwkym [social_msdn_microsoft_com] -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ Homer wrote: I tried to remove Netframework 2.0 sp 2 and it won't let me. It says that it will affect other programs and gave me the following link for more info: http://go.microsoft.com/fwlink/?linkld=91126 I tried the link and it said that it couldn't find that page. "Gerry" wrote: Homer Remove all SP2 and later Microsoft Net Framework items and then reinstall what the Windows Update offers! -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ Homer wrote: thanks for the info. I took a look in the add/remove programs folder in control panel and the closest file I have in there to the one you suggest I remove is Microsoft.net Framework 3.5 SP 1. All the other Framework references were SP 2 I was reluctant to delete anything other than what you suggested. "Gerry" wrote: Homer Select Start, Control Panel, Add / Remove Programs, Change or Remove Programs, locate and place cursor on Microsoft Net Framework 2.0 Service Pack 1 and click on Remove. The link below explains. http://support.microsoft.com/support.../q312/5/00.asp Start, Help and Support, Keep your Windows up- to-date with Windows Update, Custom. Click on Software Optional and select l all Net Framework updates offered and download and install. Select Start, Control Panel, Add / Remove Programs, Change or Remove Programs, locate and place cursor on Skype and click on Remove. Reinstall Skype. Download and install the User Profile Hive Cleanup Service Download details: User Profile Hive Cleanup Service http://snipurl.com/5b61 UPHClean v1.6d readme.txt http://snipurl.com/ko8m This site is not totally up to date but it is worth a look http://www.aumha.org/win4/a/shutdown.htm Please let me know how you get on. We can then look at the remaining problems. -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ Homer wrote: Per your request I've pasted just a few of the errors and warnings from the event viewer for the last day or so. There are quite a few of the same system errors. Event Type: Error Event Source: MsiInstaller Event Category: None Event ID: 1013 Date: 5/24/2009 Time: 10:50:54 AM User: TUBBYSLAPTOPII\Tubby Computer: TUBBYSLAPTOPII Description: Product: Microsoft .NET Framework 2.0 -- Setup cannot continue because this version of the .NET Framework is incompatible with a previously installed one. For more information, see http://support.microsoft.com/support.../q312/5/00.asp For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 7b 37 31 33 31 36 34 36 {7131646 0008: 44 2d 43 44 33 43 2d 34 D-CD3C-4 0010: 30 46 34 2d 39 37 42 39 0F4-97B9 0018: 2d 43 44 39 45 34 45 36 -CD9E4E6 0020: 32 36 32 45 46 7d 262EF} Event Type: Error Event Source: Application Error Event Category: None Event ID: 1000 Date: 5/25/2009 Time: 6:47:35 PM User: N/A Computer: TUBBYSLAPTOPII Description: Faulting application skype.exe, version 4.0.0.206, faulting module unknown, version 0.0.0.0, fault address 0x00000000. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 41 70 70 6c 69 63 61 74 Applicat 0008: 69 6f 6e 20 46 61 69 6c ion Fail 0010: 75 72 65 20 20 73 6b 79 ure sky 0018: 70 65 2e 65 78 65 20 34 pe.exe 4 0020: 2e 30 2e 30 2e 32 30 36 .0.0.206 0028: 20 69 6e 20 75 6e 6b 6e in unkn 0030: 6f 77 6e 20 30 2e 30 2e own 0.0. 0038: 30 2e 30 20 61 74 20 6f 0.0 at o 0040: 66 66 73 65 74 20 30 30 ffset 00 0048: 30 30 30 30 30 30 0d 0a 000000.. Event Type: Error Event Source: Application Error Event Category: None Event ID: 1001 Date: 5/26/2009 Time: 5:24:03 AM User: N/A Computer: TUBBYSLAPTOPII Description: Fault bucket 1127907097. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 42 75 63 6b 65 74 3a 20 Bucket: 0008: 31 31 32 37 39 30 37 30 11279070 0010: 39 37 0d 0a 97.. Event Type: Warning Event Source: Userenv Event Category: None Event ID: 1517 Date: 5/26/2009 Time: 7:02:06 AM User: NT AUTHORITY\SYSTEM Computer: TUBBYSLAPTOPII Description: Windows saved user TUBBYSLAPTOPII\Tubby registry while an application or service was still using the registry during log off. The memory used by the user's registry has not been freed. The registry will be unloaded when it is no longer in use. This is often caused by services running as a user account, try configuring the services to run in either the LocalService or NetworkService account. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Event Type: Error Event Source: DCOM Event Category: None Event ID: 10000 Date: 5/26/2009 Time: 7:57:16 AM User: TUBBYSLAPTOPII\Tubby Computer: TUBBYSLAPTOPII Description: Unable to start a DCOM Server: {9FC8AD10-2E1B-45BE-B57A-478803561E1F}. The error: "The system cannot find the path specified. " Happened while starting this command: C:\PROGRA~1\Yahoo!\browser\ycommon.exe -Embedding For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Event Type: Error Event Source: DCOM Event Category: None Event ID: 10000 Date: 5/26/2009 Time: 8:16:14 AM User: TUBBYSLAPTOPII\Tubby Computer: TUBBYSLAPTOPII Description: Unable to start a DCOM Server: {9FC8AD10-2E1B-45BE-B57A-478803561E1F}. The error: "The system cannot find the path specified. " Happened while starting this command: C:\PROGRA~1\Yahoo!\browser\ycommon.exe -Embedding For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. "Gerry" wrote: Homer Have a look in the System and Application logs in Event Viewer for Errors and Warnings and post copies here. Don't post any more than 48 hours ago. You can access Event Viewer by selecting Start, Control Panel, Administrative Tools, and Event Viewer. When researching the meaning of the error, information regarding Event ID, Source and Description are important. HOW TO: View and Manage Event Logs in Event Viewer in Windows XP http://support.Microsoft.com/kb/308427/en-us A tip for posting copies of Error Reports! Run Event Viewer and double click on the error you want to copy. In the window, which appears is a button resembling two pages. Click the button and close Event Viewer.Now start your message (email) and do a paste into the body of the message. Make sure this is the first paste after exiting from Event Viewer. -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ Homer wrote: Hello, Not sure if this is the appropriate newgroup to post this |
#50
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SP3 potential problem
Multiple Programs - MOM.EXE
We found multiple programs using a file called mom.exe. Mom.exe will be found in your c:\Program\ATI Technologies\ATI.ACE\Core-Static\ folder. This file installs with ATI Technologies video cards and is part of the Ati ACE and Rage3D Catalyst control center. You'll find a full description of the Catalyst Control Center at http://www.atitech.ca/products/catal...enter/faq.html. You can get the latest drivers for your ATI card video at http://www.ati.com/support/driver.html. Mom.exe also installs with Spyware.MoM by SofoText Systems. Other files that may appear on your system include mompeeks.exe, mompass.exe, ne****ch.exe, moms.log, culaterloader.exe, and numerous files named mo????.dlx where ?s are numbers. These will be found in your c:\Program Files\Mom\ folder. Files called mci1ldll.exe and sysnta.exe may appear in your c:\Windows folder. This program tracks your internet activity and grabs screenshots when certain keywords are detected in the hope of stealing personal information. You'll find more information at http://www.symantec.com/smb/security...013-99&tabid=1 and at http://www.pestpatrol.com/spywarecen...x?id=453098021. If you have Spyware.MoM, we'd recommend removing these files using WinPatrol. First, kill them under Active Tasks then remove them from your Startup Programs and Hidden Files (WinPatrol 10.x or later). If running WinPatrol 8.x or later; right click each file then select "Delete file on reboot". Finally, reboot your system. a.. Safe if ATI Related ATI Gerry wrote: Homer CLI.exe is part of the ATI multimedia which installs a taskbar icon for accessing the diagnostics features. cli.exe is required by third-party software or hardware and should not disabled. MOM.exe is part of the Catalyst Control Center from ATI. Catalyst Control Center does not need to run at StartUp. It can be started manually. Source: PC Pitstop Process Library. Go to Start, Control Panel, Folder Options, View, Advanced Settings and verify that the box before "Show hidden files and folders" is checked and "Hide protected operating system files " is unchecked. You may need to scroll down to see the second item. You should also make certain that the box before "Hide extensions for known file types" is not checked. Open Windows Explorer and check for the two files. I think you should find them in the places indicated but they may not be the c:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.EXE C:\Program Files\ATI Technologies\ATI.ACE\cli.exe Homer wrote: Hi Gerry. I last heard from you on 5/27. You asked me to let you know how I was getting on with the problem at the begining of this thread. Possibly you're on holiday. When you have a moment, please let me know if there may be anything else I can do to resolve this problem. Thanks again for all of your advice. "Homer" wrote: Gerry This is an update to my last post. The 2 applications that failed to initialize are CLI.EXE and MOM.EXE. I get these two error messages when I reboot. I also noticed that there is a video clip that I created with a shareware program for converting PowerPoint prestations to DVD. It was a dismal failure and I have since removed it. However, I can't delete the video clip it created. Every time I try to delete I get thrown out of Windows Explorer and I get a message to send the info to MS. I have no idea if this has anything to do with the problems I've been having with the FN key. "Homer" wrote: taking your recommendation, I was able to remove the various Net Framework items from my machine. I also remove skype and reinstalled it. I have not been able to download Net Framework item that appear on the support site for my machine. It fails. I found a potential fix for the problem (Register the Wups2.dll file in Windows) but that hasn't helped. I still can download that update. Additionally, I received a couple of error messages when I booted up today. They both were relative to not being able to start something. Finally, the Fn key worked for about an hour after booting up. That's longest it has worked since this problem began. Thanks for all of you help "Gerry" wrote: Homer Read the post by Aaron. You need to uninstall 3.5 first etc. http://snurl.com/iwkym [social_msdn_microsoft_com] -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ Homer wrote: I tried to remove Netframework 2.0 sp 2 and it won't let me. It says that it will affect other programs and gave me the following link for more info: http://go.microsoft.com/fwlink/?linkld=91126 I tried the link and it said that it couldn't find that page. "Gerry" wrote: Homer Remove all SP2 and later Microsoft Net Framework items and then reinstall what the Windows Update offers! -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ Homer wrote: thanks for the info. I took a look in the add/remove programs folder in control panel and the closest file I have in there to the one you suggest I remove is Microsoft.net Framework 3.5 SP 1. All the other Framework references were SP 2 I was reluctant to delete anything other than what you suggested. "Gerry" wrote: Homer Select Start, Control Panel, Add / Remove Programs, Change or Remove Programs, locate and place cursor on Microsoft Net Framework 2.0 Service Pack 1 and click on Remove. The link below explains. http://support.microsoft.com/support.../q312/5/00.asp Start, Help and Support, Keep your Windows up- to-date with Windows Update, Custom. Click on Software Optional and select l all Net Framework updates offered and download and install. Select Start, Control Panel, Add / Remove Programs, Change or Remove Programs, locate and place cursor on Skype and click on Remove. Reinstall Skype. Download and install the User Profile Hive Cleanup Service Download details: User Profile Hive Cleanup Service http://snipurl.com/5b61 UPHClean v1.6d readme.txt http://snipurl.com/ko8m This site is not totally up to date but it is worth a look http://www.aumha.org/win4/a/shutdown.htm Please let me know how you get on. We can then look at the remaining problems. -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ Homer wrote: Per your request I've pasted just a few of the errors and warnings from the event viewer for the last day or so. There are quite a few of the same system errors. Event Type: Error Event Source: MsiInstaller Event Category: None Event ID: 1013 Date: 5/24/2009 Time: 10:50:54 AM User: TUBBYSLAPTOPII\Tubby Computer: TUBBYSLAPTOPII Description: Product: Microsoft .NET Framework 2.0 -- Setup cannot continue because this version of the .NET Framework is incompatible with a previously installed one. For more information, see http://support.microsoft.com/support.../q312/5/00.asp For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 7b 37 31 33 31 36 34 36 {7131646 0008: 44 2d 43 44 33 43 2d 34 D-CD3C-4 0010: 30 46 34 2d 39 37 42 39 0F4-97B9 0018: 2d 43 44 39 45 34 45 36 -CD9E4E6 0020: 32 36 32 45 46 7d 262EF} Event Type: Error Event Source: Application Error Event Category: None Event ID: 1000 Date: 5/25/2009 Time: 6:47:35 PM User: N/A Computer: TUBBYSLAPTOPII Description: Faulting application skype.exe, version 4.0.0.206, faulting module unknown, version 0.0.0.0, fault address 0x00000000. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 41 70 70 6c 69 63 61 74 Applicat 0008: 69 6f 6e 20 46 61 69 6c ion Fail 0010: 75 72 65 20 20 73 6b 79 ure sky 0018: 70 65 2e 65 78 65 20 34 pe.exe 4 0020: 2e 30 2e 30 2e 32 30 36 .0.0.206 0028: 20 69 6e 20 75 6e 6b 6e in unkn 0030: 6f 77 6e 20 30 2e 30 2e own 0.0. 0038: 30 2e 30 20 61 74 20 6f 0.0 at o 0040: 66 66 73 65 74 20 30 30 ffset 00 0048: 30 30 30 30 30 30 0d 0a 000000.. Event Type: Error Event Source: Application Error Event Category: None Event ID: 1001 Date: 5/26/2009 Time: 5:24:03 AM User: N/A Computer: TUBBYSLAPTOPII Description: Fault bucket 1127907097. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 42 75 63 6b 65 74 3a 20 Bucket: 0008: 31 31 32 37 39 30 37 30 11279070 0010: 39 37 0d 0a 97.. Event Type: Warning Event Source: Userenv Event Category: None Event ID: 1517 Date: 5/26/2009 Time: 7:02:06 AM User: NT AUTHORITY\SYSTEM Computer: TUBBYSLAPTOPII Description: Windows saved user TUBBYSLAPTOPII\Tubby registry while an application or service was still using the registry during log off. The memory used by the user's registry has not been freed. The registry will be unloaded when it is no longer in use. This is often caused by services running as a user account, try configuring the services to run in either the LocalService or NetworkService account. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Event Type: Error Event Source: DCOM Event Category: None Event ID: 10000 Date: 5/26/2009 Time: 7:57:16 AM User: TUBBYSLAPTOPII\Tubby Computer: TUBBYSLAPTOPII Description: Unable to start a DCOM Server: {9FC8AD10-2E1B-45BE-B57A-478803561E1F}. The error: "The system cannot find the path specified. " Happened while starting this command: C:\PROGRA~1\Yahoo!\browser\ycommon.exe -Embedding For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Event Type: Error Event Source: DCOM Event Category: None Event ID: 10000 Date: 5/26/2009 Time: 8:16:14 AM User: TUBBYSLAPTOPII\Tubby Computer: TUBBYSLAPTOPII Description: Unable to start a DCOM Server: {9FC8AD10-2E1B-45BE-B57A-478803561E1F}. The error: "The system cannot find the path specified. " Happened while starting this command: C:\PROGRA~1\Yahoo!\browser\ycommon.exe -Embedding For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. "Gerry" wrote: Homer Have a look in the System and Application logs in Event Viewer for Errors and Warnings and post copies here. Don't post any more than 48 hours ago. You can access Event Viewer by selecting Start, Control Panel, Administrative Tools, and Event Viewer. When researching the meaning of the error, information regarding Event ID, Source and Description are important. HOW TO: View and Manage Event Logs in Event Viewer in Windows XP http://support.Microsoft.com/kb/308427/en-us A tip for posting copies of Error Reports! Run Event Viewer and double click on the error you want to copy. In the window, which appears is a button resembling two pages. Click the button and close Event Viewer.Now start your message (email) and do a paste into the body of the message. Make sure this is the first paste after exiting from Event Viewer. -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ Homer wrote: Hello, Not sure if this is the appropriate newgroup to post this |
#51
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SP3 potential problem
Multiple Programs - MOM.EXE
We found multiple programs using a file called mom.exe. Mom.exe will be found in your c:\Program\ATI Technologies\ATI.ACE\Core-Static\ folder. This file installs with ATI Technologies video cards and is part of the Ati ACE and Rage3D Catalyst control center. You'll find a full description of the Catalyst Control Center at http://www.atitech.ca/products/catal...enter/faq.html. You can get the latest drivers for your ATI card video at http://www.ati.com/support/driver.html. Mom.exe also installs with Spyware.MoM by SofoText Systems. Other files that may appear on your system include mompeeks.exe, mompass.exe, ne****ch.exe, moms.log, culaterloader.exe, and numerous files named mo????.dlx where ?s are numbers. These will be found in your c:\Program Files\Mom\ folder. Files called mci1ldll.exe and sysnta.exe may appear in your c:\Windows folder. This program tracks your internet activity and grabs screenshots when certain keywords are detected in the hope of stealing personal information. You'll find more information at http://www.symantec.com/smb/security...013-99&tabid=1 and at http://www.pestpatrol.com/spywarecen...x?id=453098021. If you have Spyware.MoM, we'd recommend removing these files using WinPatrol. First, kill them under Active Tasks then remove them from your Startup Programs and Hidden Files (WinPatrol 10.x or later). If running WinPatrol 8.x or later; right click each file then select "Delete file on reboot". Finally, reboot your system. a.. Safe if ATI Related ATI Gerry wrote: Homer CLI.exe is part of the ATI multimedia which installs a taskbar icon for accessing the diagnostics features. cli.exe is required by third-party software or hardware and should not disabled. MOM.exe is part of the Catalyst Control Center from ATI. Catalyst Control Center does not need to run at StartUp. It can be started manually. Source: PC Pitstop Process Library. Go to Start, Control Panel, Folder Options, View, Advanced Settings and verify that the box before "Show hidden files and folders" is checked and "Hide protected operating system files " is unchecked. You may need to scroll down to see the second item. You should also make certain that the box before "Hide extensions for known file types" is not checked. Open Windows Explorer and check for the two files. I think you should find them in the places indicated but they may not be the c:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.EXE C:\Program Files\ATI Technologies\ATI.ACE\cli.exe Homer wrote: Hi Gerry. I last heard from you on 5/27. You asked me to let you know how I was getting on with the problem at the begining of this thread. Possibly you're on holiday. When you have a moment, please let me know if there may be anything else I can do to resolve this problem. Thanks again for all of your advice. "Homer" wrote: Gerry This is an update to my last post. The 2 applications that failed to initialize are CLI.EXE and MOM.EXE. I get these two error messages when I reboot. I also noticed that there is a video clip that I created with a shareware program for converting PowerPoint prestations to DVD. It was a dismal failure and I have since removed it. However, I can't delete the video clip it created. Every time I try to delete I get thrown out of Windows Explorer and I get a message to send the info to MS. I have no idea if this has anything to do with the problems I've been having with the FN key. "Homer" wrote: taking your recommendation, I was able to remove the various Net Framework items from my machine. I also remove skype and reinstalled it. I have not been able to download Net Framework item that appear on the support site for my machine. It fails. I found a potential fix for the problem (Register the Wups2.dll file in Windows) but that hasn't helped. I still can download that update. Additionally, I received a couple of error messages when I booted up today. They both were relative to not being able to start something. Finally, the Fn key worked for about an hour after booting up. That's longest it has worked since this problem began. Thanks for all of you help "Gerry" wrote: Homer Read the post by Aaron. You need to uninstall 3.5 first etc. http://snurl.com/iwkym [social_msdn_microsoft_com] -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ Homer wrote: I tried to remove Netframework 2.0 sp 2 and it won't let me. It says that it will affect other programs and gave me the following link for more info: http://go.microsoft.com/fwlink/?linkld=91126 I tried the link and it said that it couldn't find that page. "Gerry" wrote: Homer Remove all SP2 and later Microsoft Net Framework items and then reinstall what the Windows Update offers! -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ Homer wrote: thanks for the info. I took a look in the add/remove programs folder in control panel and the closest file I have in there to the one you suggest I remove is Microsoft.net Framework 3.5 SP 1. All the other Framework references were SP 2 I was reluctant to delete anything other than what you suggested. "Gerry" wrote: Homer Select Start, Control Panel, Add / Remove Programs, Change or Remove Programs, locate and place cursor on Microsoft Net Framework 2.0 Service Pack 1 and click on Remove. The link below explains. http://support.microsoft.com/support.../q312/5/00.asp Start, Help and Support, Keep your Windows up- to-date with Windows Update, Custom. Click on Software Optional and select l all Net Framework updates offered and download and install. Select Start, Control Panel, Add / Remove Programs, Change or Remove Programs, locate and place cursor on Skype and click on Remove. Reinstall Skype. Download and install the User Profile Hive Cleanup Service Download details: User Profile Hive Cleanup Service http://snipurl.com/5b61 UPHClean v1.6d readme.txt http://snipurl.com/ko8m This site is not totally up to date but it is worth a look http://www.aumha.org/win4/a/shutdown.htm Please let me know how you get on. We can then look at the remaining problems. -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ Homer wrote: Per your request I've pasted just a few of the errors and warnings from the event viewer for the last day or so. There are quite a few of the same system errors. Event Type: Error Event Source: MsiInstaller Event Category: None Event ID: 1013 Date: 5/24/2009 Time: 10:50:54 AM User: TUBBYSLAPTOPII\Tubby Computer: TUBBYSLAPTOPII Description: Product: Microsoft .NET Framework 2.0 -- Setup cannot continue because this version of the .NET Framework is incompatible with a previously installed one. For more information, see http://support.microsoft.com/support.../q312/5/00.asp For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 7b 37 31 33 31 36 34 36 {7131646 0008: 44 2d 43 44 33 43 2d 34 D-CD3C-4 0010: 30 46 34 2d 39 37 42 39 0F4-97B9 0018: 2d 43 44 39 45 34 45 36 -CD9E4E6 0020: 32 36 32 45 46 7d 262EF} Event Type: Error Event Source: Application Error Event Category: None Event ID: 1000 Date: 5/25/2009 Time: 6:47:35 PM User: N/A Computer: TUBBYSLAPTOPII Description: Faulting application skype.exe, version 4.0.0.206, faulting module unknown, version 0.0.0.0, fault address 0x00000000. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 41 70 70 6c 69 63 61 74 Applicat 0008: 69 6f 6e 20 46 61 69 6c ion Fail 0010: 75 72 65 20 20 73 6b 79 ure sky 0018: 70 65 2e 65 78 65 20 34 pe.exe 4 0020: 2e 30 2e 30 2e 32 30 36 .0.0.206 0028: 20 69 6e 20 75 6e 6b 6e in unkn 0030: 6f 77 6e 20 30 2e 30 2e own 0.0. 0038: 30 2e 30 20 61 74 20 6f 0.0 at o 0040: 66 66 73 65 74 20 30 30 ffset 00 0048: 30 30 30 30 30 30 0d 0a 000000.. Event Type: Error Event Source: Application Error Event Category: None Event ID: 1001 Date: 5/26/2009 Time: 5:24:03 AM User: N/A Computer: TUBBYSLAPTOPII Description: Fault bucket 1127907097. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 42 75 63 6b 65 74 3a 20 Bucket: 0008: 31 31 32 37 39 30 37 30 11279070 0010: 39 37 0d 0a 97.. Event Type: Warning Event Source: Userenv Event Category: None Event ID: 1517 Date: 5/26/2009 Time: 7:02:06 AM User: NT AUTHORITY\SYSTEM Computer: TUBBYSLAPTOPII Description: Windows saved user TUBBYSLAPTOPII\Tubby registry while an application or service was still using the registry during log off. The memory used by the user's registry has not been freed. The registry will be unloaded when it is no longer in use. This is often caused by services running as a user account, try configuring the services to run in either the LocalService or NetworkService account. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Event Type: Error Event Source: DCOM Event Category: None Event ID: 10000 Date: 5/26/2009 Time: 7:57:16 AM User: TUBBYSLAPTOPII\Tubby Computer: TUBBYSLAPTOPII Description: Unable to start a DCOM Server: {9FC8AD10-2E1B-45BE-B57A-478803561E1F}. The error: "The system cannot find the path specified. " Happened while starting this command: C:\PROGRA~1\Yahoo!\browser\ycommon.exe -Embedding For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Event Type: Error Event Source: DCOM Event Category: None Event ID: 10000 Date: 5/26/2009 Time: 8:16:14 AM User: TUBBYSLAPTOPII\Tubby Computer: TUBBYSLAPTOPII Description: Unable to start a DCOM Server: {9FC8AD10-2E1B-45BE-B57A-478803561E1F}. The error: "The system cannot find the path specified. " Happened while starting this command: C:\PROGRA~1\Yahoo!\browser\ycommon.exe -Embedding For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. "Gerry" wrote: Homer Have a look in the System and Application logs in Event Viewer for Errors and Warnings and post copies here. Don't post any more than 48 hours ago. You can access Event Viewer by selecting Start, Control Panel, Administrative Tools, and Event Viewer. When researching the meaning of the error, information regarding Event ID, Source and Description are important. HOW TO: View and Manage Event Logs in Event Viewer in Windows XP http://support.Microsoft.com/kb/308427/en-us A tip for posting copies of Error Reports! Run Event Viewer and double click on the error you want to copy. In the window, which appears is a button resembling two pages. Click the button and close Event Viewer.Now start your message (email) and do a paste into the body of the message. Make sure this is the first paste after exiting from Event Viewer. -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ Homer wrote: Hello, Not sure if this is the appropriate newgroup to post this |
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SP3 potential problem
Twayne
Please learn how to post to the person who might be interested in your suggestions. I am certainly not! As I have said many times before. Go away! -- Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ Twayne wrote: Multiple Programs - MOM.EXE We found multiple programs using a file called mom.exe. Mom.exe will be found in your c:\Program\ATI Technologies\ATI.ACE\Core-Static\ folder. This file installs with ATI Technologies video cards and is part of the Ati ACE and Rage3D Catalyst control center. You'll find a full description of the Catalyst Control Center at http://www.atitech.ca/products/catal...enter/faq.html. You can get the latest drivers for your ATI card video at http://www.ati.com/support/driver.html. Mom.exe also installs with Spyware.MoM by SofoText Systems. Other files that may appear on your system include mompeeks.exe, mompass.exe, ne****ch.exe, moms.log, culaterloader.exe, and numerous files named mo????.dlx where ?s are numbers. These will be found in your c:\Program Files\Mom\ folder. Files called mci1ldll.exe and sysnta.exe may appear in your c:\Windows folder. This program tracks your internet activity and grabs screenshots when certain keywords are detected in the hope of stealing personal information. You'll find more information at http://www.symantec.com/smb/security...013-99&tabid=1 and at http://www.pestpatrol.com/spywarecen...x?id=453098021. If you have Spyware.MoM, we'd recommend removing these files using WinPatrol. First, kill them under Active Tasks then remove them from your Startup Programs and Hidden Files (WinPatrol 10.x or later). If running WinPatrol 8.x or later; right click each file then select "Delete file on reboot". Finally, reboot your system. a.. Safe if ATI Related ATI Gerry wrote: Homer CLI.exe is part of the ATI multimedia which installs a taskbar icon for accessing the diagnostics features. cli.exe is required by third-party software or hardware and should not disabled. MOM.exe is part of the Catalyst Control Center from ATI. Catalyst Control Center does not need to run at StartUp. It can be started manually. Source: PC Pitstop Process Library. Go to Start, Control Panel, Folder Options, View, Advanced Settings and verify that the box before "Show hidden files and folders" is checked and "Hide protected operating system files " is unchecked. You may need to scroll down to see the second item. You should also make certain that the box before "Hide extensions for known file types" is not checked. Open Windows Explorer and check for the two files. I think you should find them in the places indicated but they may not be the c:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.EXE C:\Program Files\ATI Technologies\ATI.ACE\cli.exe Homer wrote: Hi Gerry. I last heard from you on 5/27. You asked me to let you know how I was getting on with the problem at the begining of this thread. Possibly you're on holiday. When you have a moment, please let me know if there may be anything else I can do to resolve this problem. Thanks again for all of your advice. "Homer" wrote: Gerry This is an update to my last post. The 2 applications that failed to initialize are CLI.EXE and MOM.EXE. I get these two error messages when I reboot. I also noticed that there is a video clip that I created with a shareware program for converting PowerPoint prestations to DVD. It was a dismal failure and I have since removed it. However, I can't delete the video clip it created. Every time I try to delete I get thrown out of Windows Explorer and I get a message to send the info to MS. I have no idea if this has anything to do with the problems I've been having with the FN key. "Homer" wrote: taking your recommendation, I was able to remove the various Net Framework items from my machine. I also remove skype and reinstalled it. I have not been able to download Net Framework item that appear on the support site for my machine. It fails. I found a potential fix for the problem (Register the Wups2.dll file in Windows) but that hasn't helped. I still can download that update. Additionally, I received a couple of error messages when I booted up today. They both were relative to not being able to start something. Finally, the Fn key worked for about an hour after booting up. That's longest it has worked since this problem began. Thanks for all of you help "Gerry" wrote: Homer Read the post by Aaron. You need to uninstall 3.5 first etc. http://snurl.com/iwkym [social_msdn_microsoft_com] -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ Homer wrote: I tried to remove Netframework 2.0 sp 2 and it won't let me. It says that it will affect other programs and gave me the following link for more info: http://go.microsoft.com/fwlink/?linkld=91126 I tried the link and it said that it couldn't find that page. "Gerry" wrote: Homer Remove all SP2 and later Microsoft Net Framework items and then reinstall what the Windows Update offers! -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ Homer wrote: thanks for the info. I took a look in the add/remove programs folder in control panel and the closest file I have in there to the one you suggest I remove is Microsoft.net Framework 3.5 SP 1. All the other Framework references were SP 2 I was reluctant to delete anything other than what you suggested. "Gerry" wrote: Homer Select Start, Control Panel, Add / Remove Programs, Change or Remove Programs, locate and place cursor on Microsoft Net Framework 2.0 Service Pack 1 and click on Remove. The link below explains. http://support.microsoft.com/support.../q312/5/00.asp Start, Help and Support, Keep your Windows up- to-date with Windows Update, Custom. Click on Software Optional and select l all Net Framework updates offered and download and install. Select Start, Control Panel, Add / Remove Programs, Change or Remove Programs, locate and place cursor on Skype and click on Remove. Reinstall Skype. Download and install the User Profile Hive Cleanup Service Download details: User Profile Hive Cleanup Service http://snipurl.com/5b61 UPHClean v1.6d readme.txt http://snipurl.com/ko8m This site is not totally up to date but it is worth a look http://www.aumha.org/win4/a/shutdown.htm Please let me know how you get on. We can then look at the remaining problems. -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ Homer wrote: Per your request I've pasted just a few of the errors and warnings from the event viewer for the last day or so. There are quite a few of the same system errors. Event Type: Error Event Source: MsiInstaller Event Category: None Event ID: 1013 Date: 5/24/2009 Time: 10:50:54 AM User: TUBBYSLAPTOPII\Tubby Computer: TUBBYSLAPTOPII Description: Product: Microsoft .NET Framework 2.0 -- Setup cannot continue because this version of the .NET Framework is incompatible with a previously installed one. For more information, see http://support.microsoft.com/support.../q312/5/00.asp For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 7b 37 31 33 31 36 34 36 {7131646 0008: 44 2d 43 44 33 43 2d 34 D-CD3C-4 0010: 30 46 34 2d 39 37 42 39 0F4-97B9 0018: 2d 43 44 39 45 34 45 36 -CD9E4E6 0020: 32 36 32 45 46 7d 262EF} Event Type: Error Event Source: Application Error Event Category: None Event ID: 1000 Date: 5/25/2009 Time: 6:47:35 PM User: N/A Computer: TUBBYSLAPTOPII Description: Faulting application skype.exe, version 4.0.0.206, faulting module unknown, version 0.0.0.0, fault address 0x00000000. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 41 70 70 6c 69 63 61 74 Applicat 0008: 69 6f 6e 20 46 61 69 6c ion Fail 0010: 75 72 65 20 20 73 6b 79 ure sky 0018: 70 65 2e 65 78 65 20 34 pe.exe 4 0020: 2e 30 2e 30 2e 32 30 36 .0.0.206 0028: 20 69 6e 20 75 6e 6b 6e in unkn 0030: 6f 77 6e 20 30 2e 30 2e own 0.0. 0038: 30 2e 30 20 61 74 20 6f 0.0 at o 0040: 66 66 73 65 74 20 30 30 ffset 00 0048: 30 30 30 30 30 30 0d 0a 000000.. Event Type: Error Event Source: Application Error Event Category: None Event ID: 1001 Date: 5/26/2009 Time: 5:24:03 AM User: N/A Computer: TUBBYSLAPTOPII Description: Fault bucket 1127907097. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 42 75 63 6b 65 74 3a 20 Bucket: 0008: 31 31 32 37 39 30 37 30 11279070 0010: 39 37 0d 0a 97.. Event Type: Warning Event Source: Userenv Event Category: None Event ID: 1517 Date: 5/26/2009 Time: 7:02:06 AM User: NT AUTHORITY\SYSTEM Computer: TUBBYSLAPTOPII Description: Windows saved user TUBBYSLAPTOPII\Tubby registry while an application or service was still using the registry during log off. The memory used by the user's registry has not been freed. The registry will be unloaded when it is no longer in use. This is often caused by services running as a user account, try configuring the services to run in either the LocalService or NetworkService account. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Event Type: Error Event Source: DCOM Event Category: None Event ID: 10000 Date: 5/26/2009 Time: 7:57:16 AM User: TUBBYSLAPTOPII\Tubby Computer: TUBBYSLAPTOPII Description: Unable to start a DCOM Server: {9FC8AD10-2E1B-45BE-B57A-478803561E1F}. The error: "The system cannot find the path specified. " Happened while starting this command: C:\PROGRA~1\Yahoo!\browser\ycommon.exe -Embedding For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Event Type: Error Event Source: DCOM Event Category: None Event ID: 10000 Date: 5/26/2009 Time: 8:16:14 AM User: TUBBYSLAPTOPII\Tubby Computer: TUBBYSLAPTOPII Description: Unable to start a DCOM Server: {9FC8AD10-2E1B-45BE-B57A-478803561E1F}. The error: "The system cannot find the path specified. " Happened while starting this command: C:\PROGRA~1\Yahoo!\browser\ycommon.exe -Embedding For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. "Gerry" wrote: Homer Have a look in the System and Application logs in Event Viewer for Errors and Warnings and post copies here. Don't post any more than 48 hours ago. You can access Event Viewer by selecting Start, Control Panel, Administrative Tools, and Event Viewer. When researching the meaning of the error, information regarding Event ID, Source and Description are important. HOW TO: View and Manage Event Logs in Event Viewer in Windows XP http://support.Microsoft.com/kb/308427/en-us A tip for posting copies of Error Reports! Run Event Viewer and double click on the error you want to copy. In the window, which appears is a button resembling two pages. Click the button and close Event Viewer.Now start your message (email) and do a paste into the body of the message. Make sure this is the first paste after exiting from Event Viewer. -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ Homer wrote: Hello, Not sure if this is the appropriate newgroup to post this |
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SP3 potential problem
Twayne
Please learn how to post to the person who might be interested in your suggestions. I am certainly not! As I have said many times before. Go away! -- Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ Twayne wrote: Multiple Programs - MOM.EXE We found multiple programs using a file called mom.exe. Mom.exe will be found in your c:\Program\ATI Technologies\ATI.ACE\Core-Static\ folder. This file installs with ATI Technologies video cards and is part of the Ati ACE and Rage3D Catalyst control center. You'll find a full description of the Catalyst Control Center at http://www.atitech.ca/products/catal...enter/faq.html. You can get the latest drivers for your ATI card video at http://www.ati.com/support/driver.html. Mom.exe also installs with Spyware.MoM by SofoText Systems. Other files that may appear on your system include mompeeks.exe, mompass.exe, ne****ch.exe, moms.log, culaterloader.exe, and numerous files named mo????.dlx where ?s are numbers. These will be found in your c:\Program Files\Mom\ folder. Files called mci1ldll.exe and sysnta.exe may appear in your c:\Windows folder. This program tracks your internet activity and grabs screenshots when certain keywords are detected in the hope of stealing personal information. You'll find more information at http://www.symantec.com/smb/security...013-99&tabid=1 and at http://www.pestpatrol.com/spywarecen...x?id=453098021. If you have Spyware.MoM, we'd recommend removing these files using WinPatrol. First, kill them under Active Tasks then remove them from your Startup Programs and Hidden Files (WinPatrol 10.x or later). If running WinPatrol 8.x or later; right click each file then select "Delete file on reboot". Finally, reboot your system. a.. Safe if ATI Related ATI Gerry wrote: Homer CLI.exe is part of the ATI multimedia which installs a taskbar icon for accessing the diagnostics features. cli.exe is required by third-party software or hardware and should not disabled. MOM.exe is part of the Catalyst Control Center from ATI. Catalyst Control Center does not need to run at StartUp. It can be started manually. Source: PC Pitstop Process Library. Go to Start, Control Panel, Folder Options, View, Advanced Settings and verify that the box before "Show hidden files and folders" is checked and "Hide protected operating system files " is unchecked. You may need to scroll down to see the second item. You should also make certain that the box before "Hide extensions for known file types" is not checked. Open Windows Explorer and check for the two files. I think you should find them in the places indicated but they may not be the c:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.EXE C:\Program Files\ATI Technologies\ATI.ACE\cli.exe Homer wrote: Hi Gerry. I last heard from you on 5/27. You asked me to let you know how I was getting on with the problem at the begining of this thread. Possibly you're on holiday. When you have a moment, please let me know if there may be anything else I can do to resolve this problem. Thanks again for all of your advice. "Homer" wrote: Gerry This is an update to my last post. The 2 applications that failed to initialize are CLI.EXE and MOM.EXE. I get these two error messages when I reboot. I also noticed that there is a video clip that I created with a shareware program for converting PowerPoint prestations to DVD. It was a dismal failure and I have since removed it. However, I can't delete the video clip it created. Every time I try to delete I get thrown out of Windows Explorer and I get a message to send the info to MS. I have no idea if this has anything to do with the problems I've been having with the FN key. "Homer" wrote: taking your recommendation, I was able to remove the various Net Framework items from my machine. I also remove skype and reinstalled it. I have not been able to download Net Framework item that appear on the support site for my machine. It fails. I found a potential fix for the problem (Register the Wups2.dll file in Windows) but that hasn't helped. I still can download that update. Additionally, I received a couple of error messages when I booted up today. They both were relative to not being able to start something. Finally, the Fn key worked for about an hour after booting up. That's longest it has worked since this problem began. Thanks for all of you help "Gerry" wrote: Homer Read the post by Aaron. You need to uninstall 3.5 first etc. http://snurl.com/iwkym [social_msdn_microsoft_com] -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ Homer wrote: I tried to remove Netframework 2.0 sp 2 and it won't let me. It says that it will affect other programs and gave me the following link for more info: http://go.microsoft.com/fwlink/?linkld=91126 I tried the link and it said that it couldn't find that page. "Gerry" wrote: Homer Remove all SP2 and later Microsoft Net Framework items and then reinstall what the Windows Update offers! -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ Homer wrote: thanks for the info. I took a look in the add/remove programs folder in control panel and the closest file I have in there to the one you suggest I remove is Microsoft.net Framework 3.5 SP 1. All the other Framework references were SP 2 I was reluctant to delete anything other than what you suggested. "Gerry" wrote: Homer Select Start, Control Panel, Add / Remove Programs, Change or Remove Programs, locate and place cursor on Microsoft Net Framework 2.0 Service Pack 1 and click on Remove. The link below explains. http://support.microsoft.com/support.../q312/5/00.asp Start, Help and Support, Keep your Windows up- to-date with Windows Update, Custom. Click on Software Optional and select l all Net Framework updates offered and download and install. Select Start, Control Panel, Add / Remove Programs, Change or Remove Programs, locate and place cursor on Skype and click on Remove. Reinstall Skype. Download and install the User Profile Hive Cleanup Service Download details: User Profile Hive Cleanup Service http://snipurl.com/5b61 UPHClean v1.6d readme.txt http://snipurl.com/ko8m This site is not totally up to date but it is worth a look http://www.aumha.org/win4/a/shutdown.htm Please let me know how you get on. We can then look at the remaining problems. -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ Homer wrote: Per your request I've pasted just a few of the errors and warnings from the event viewer for the last day or so. There are quite a few of the same system errors. Event Type: Error Event Source: MsiInstaller Event Category: None Event ID: 1013 Date: 5/24/2009 Time: 10:50:54 AM User: TUBBYSLAPTOPII\Tubby Computer: TUBBYSLAPTOPII Description: Product: Microsoft .NET Framework 2.0 -- Setup cannot continue because this version of the .NET Framework is incompatible with a previously installed one. For more information, see http://support.microsoft.com/support.../q312/5/00.asp For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 7b 37 31 33 31 36 34 36 {7131646 0008: 44 2d 43 44 33 43 2d 34 D-CD3C-4 0010: 30 46 34 2d 39 37 42 39 0F4-97B9 0018: 2d 43 44 39 45 34 45 36 -CD9E4E6 0020: 32 36 32 45 46 7d 262EF} Event Type: Error Event Source: Application Error Event Category: None Event ID: 1000 Date: 5/25/2009 Time: 6:47:35 PM User: N/A Computer: TUBBYSLAPTOPII Description: Faulting application skype.exe, version 4.0.0.206, faulting module unknown, version 0.0.0.0, fault address 0x00000000. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 41 70 70 6c 69 63 61 74 Applicat 0008: 69 6f 6e 20 46 61 69 6c ion Fail 0010: 75 72 65 20 20 73 6b 79 ure sky 0018: 70 65 2e 65 78 65 20 34 pe.exe 4 0020: 2e 30 2e 30 2e 32 30 36 .0.0.206 0028: 20 69 6e 20 75 6e 6b 6e in unkn 0030: 6f 77 6e 20 30 2e 30 2e own 0.0. 0038: 30 2e 30 20 61 74 20 6f 0.0 at o 0040: 66 66 73 65 74 20 30 30 ffset 00 0048: 30 30 30 30 30 30 0d 0a 000000.. Event Type: Error Event Source: Application Error Event Category: None Event ID: 1001 Date: 5/26/2009 Time: 5:24:03 AM User: N/A Computer: TUBBYSLAPTOPII Description: Fault bucket 1127907097. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 42 75 63 6b 65 74 3a 20 Bucket: 0008: 31 31 32 37 39 30 37 30 11279070 0010: 39 37 0d 0a 97.. Event Type: Warning Event Source: Userenv Event Category: None Event ID: 1517 Date: 5/26/2009 Time: 7:02:06 AM User: NT AUTHORITY\SYSTEM Computer: TUBBYSLAPTOPII Description: Windows saved user TUBBYSLAPTOPII\Tubby registry while an application or service was still using the registry during log off. The memory used by the user's registry has not been freed. The registry will be unloaded when it is no longer in use. This is often caused by services running as a user account, try configuring the services to run in either the LocalService or NetworkService account. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Event Type: Error Event Source: DCOM Event Category: None Event ID: 10000 Date: 5/26/2009 Time: 7:57:16 AM User: TUBBYSLAPTOPII\Tubby Computer: TUBBYSLAPTOPII Description: Unable to start a DCOM Server: {9FC8AD10-2E1B-45BE-B57A-478803561E1F}. The error: "The system cannot find the path specified. " Happened while starting this command: C:\PROGRA~1\Yahoo!\browser\ycommon.exe -Embedding For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Event Type: Error Event Source: DCOM Event Category: None Event ID: 10000 Date: 5/26/2009 Time: 8:16:14 AM User: TUBBYSLAPTOPII\Tubby Computer: TUBBYSLAPTOPII Description: Unable to start a DCOM Server: {9FC8AD10-2E1B-45BE-B57A-478803561E1F}. The error: "The system cannot find the path specified. " Happened while starting this command: C:\PROGRA~1\Yahoo!\browser\ycommon.exe -Embedding For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. "Gerry" wrote: Homer Have a look in the System and Application logs in Event Viewer for Errors and Warnings and post copies here. Don't post any more than 48 hours ago. You can access Event Viewer by selecting Start, Control Panel, Administrative Tools, and Event Viewer. When researching the meaning of the error, information regarding Event ID, Source and Description are important. HOW TO: View and Manage Event Logs in Event Viewer in Windows XP http://support.Microsoft.com/kb/308427/en-us A tip for posting copies of Error Reports! Run Event Viewer and double click on the error you want to copy. In the window, which appears is a button resembling two pages. Click the button and close Event Viewer.Now start your message (email) and do a paste into the body of the message. Make sure this is the first paste after exiting from Event Viewer. -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ Homer wrote: Hello, Not sure if this is the appropriate newgroup to post this |
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SP3 potential problem
Thanks again for the help.
I went to the locations you suggested and both of those executable files are there. I tried clicking on the Cli.exe file and I received an error message that it could not initialize. When I first started having the problem with the Fn key, I spoken to Dell support. They had me download the latest ATI drivers for my video card. Could that have caused this problem with these 2 .exe files not to load on startup? Also, I keep getting reminders that there is an update available for download. It is the Netframework 2.0. For whatever reason it will not install. Do you thinnk all of these problems are related? Thanks "Gerry" wrote: Homer CLI.exe is part of the ATI multimedia which installs a taskbar icon for accessing the diagnostics features. cli.exe is required by third-party software or hardware and should not disabled. MOM.exe is part of the Catalyst Control Center from ATI. Catalyst Control Center does not need to run at StartUp. It can be started manually. Source: PC Pitstop Process Library. Go to Start, Control Panel, Folder Options, View, Advanced Settings and verify that the box before "Show hidden files and folders" is checked and "Hide protected operating system files " is unchecked. You may need to scroll down to see the second item. You should also make certain that the box before "Hide extensions for known file types" is not checked. Open Windows Explorer and check for the two files. I think you should find them in the places indicated but they may not be the c:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.EXE C:\Program Files\ATI Technologies\ATI.ACE\cli.exe -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ Homer wrote: Hi Gerry. I last heard from you on 5/27. You asked me to let you know how I was getting on with the problem at the begining of this thread. Possibly you're on holiday. When you have a moment, please let me know if there may be anything else I can do to resolve this problem. Thanks again for all of your advice. "Homer" wrote: Gerry This is an update to my last post. The 2 applications that failed to initialize are CLI.EXE and MOM.EXE. I get these two error messages when I reboot. I also noticed that there is a video clip that I created with a shareware program for converting PowerPoint prestations to DVD. It was a dismal failure and I have since removed it. However, I can't delete the video clip it created. Every time I try to delete I get thrown out of Windows Explorer and I get a message to send the info to MS. I have no idea if this has anything to do with the problems I've been having with the FN key. "Homer" wrote: taking your recommendation, I was able to remove the various Net Framework items from my machine. I also remove skype and reinstalled it. I have not been able to download Net Framework item that appear on the support site for my machine. It fails. I found a potential fix for the problem (Register the Wups2.dll file in Windows) but that hasn't helped. I still can download that update. Additionally, I received a couple of error messages when I booted up today. They both were relative to not being able to start something. Finally, the Fn key worked for about an hour after booting up. That's longest it has worked since this problem began. Thanks for all of you help "Gerry" wrote: Homer Read the post by Aaron. You need to uninstall 3.5 first etc. http://snurl.com/iwkym [social_msdn_microsoft_com] -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ Homer wrote: I tried to remove Netframework 2.0 sp 2 and it won't let me. It says that it will affect other programs and gave me the following link for more info: http://go.microsoft.com/fwlink/?linkld=91126 I tried the link and it said that it couldn't find that page. "Gerry" wrote: Homer Remove all SP2 and later Microsoft Net Framework items and then reinstall what the Windows Update offers! -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ Homer wrote: thanks for the info. I took a look in the add/remove programs folder in control panel and the closest file I have in there to the one you suggest I remove is Microsoft.net Framework 3.5 SP 1. All the other Framework references were SP 2 I was reluctant to delete anything other than what you suggested. "Gerry" wrote: Homer Select Start, Control Panel, Add / Remove Programs, Change or Remove Programs, locate and place cursor on Microsoft Net Framework 2.0 Service Pack 1 and click on Remove. The link below explains. http://support.microsoft.com/support.../q312/5/00.asp Start, Help and Support, Keep your Windows up- to-date with Windows Update, Custom. Click on Software Optional and select l all Net Framework updates offered and download and install. Select Start, Control Panel, Add / Remove Programs, Change or Remove Programs, locate and place cursor on Skype and click on Remove. Reinstall Skype. Download and install the User Profile Hive Cleanup Service Download details: User Profile Hive Cleanup Service http://snipurl.com/5b61 UPHClean v1.6d readme.txt http://snipurl.com/ko8m This site is not totally up to date but it is worth a look http://www.aumha.org/win4/a/shutdown.htm Please let me know how you get on. We can then look at the remaining problems. -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ Homer wrote: Per your request I've pasted just a few of the errors and warnings from the event viewer for the last day or so. There are quite a few of the same system errors. Event Type: Error Event Source: MsiInstaller Event Category: None Event ID: 1013 Date: 5/24/2009 Time: 10:50:54 AM User: TUBBYSLAPTOPII\Tubby Computer: TUBBYSLAPTOPII Description: Product: Microsoft .NET Framework 2.0 -- Setup cannot continue because this version of the .NET Framework is incompatible with a previously installed one. For more information, see http://support.microsoft.com/support.../q312/5/00.asp For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 7b 37 31 33 31 36 34 36 {7131646 0008: 44 2d 43 44 33 43 2d 34 D-CD3C-4 0010: 30 46 34 2d 39 37 42 39 0F4-97B9 0018: 2d 43 44 39 45 34 45 36 -CD9E4E6 0020: 32 36 32 45 46 7d 262EF} Event Type: Error Event Source: Application Error Event Category: None Event ID: 1000 Date: 5/25/2009 Time: 6:47:35 PM User: N/A Computer: TUBBYSLAPTOPII Description: Faulting application skype.exe, version 4.0.0.206, faulting module unknown, version 0.0.0.0, fault address 0x00000000. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 41 70 70 6c 69 63 61 74 Applicat 0008: 69 6f 6e 20 46 61 69 6c ion Fail 0010: 75 72 65 20 20 73 6b 79 ure sky 0018: 70 65 2e 65 78 65 20 34 pe.exe 4 0020: 2e 30 2e 30 2e 32 30 36 .0.0.206 0028: 20 69 6e 20 75 6e 6b 6e in unkn 0030: 6f 77 6e 20 30 2e 30 2e own 0.0. 0038: 30 2e 30 20 61 74 20 6f 0.0 at o 0040: 66 66 73 65 74 20 30 30 ffset 00 0048: 30 30 30 30 30 30 0d 0a 000000.. Event Type: Error Event Source: Application Error Event Category: None Event ID: 1001 Date: 5/26/2009 Time: 5:24:03 AM User: N/A Computer: TUBBYSLAPTOPII Description: Fault bucket 1127907097. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 42 75 63 6b 65 74 3a 20 Bucket: 0008: 31 31 32 37 39 30 37 30 11279070 0010: 39 37 0d 0a 97.. Event Type: Warning Event Source: Userenv Event Category: None Event ID: 1517 Date: 5/26/2009 Time: 7:02:06 AM User: NT AUTHORITY\SYSTEM Computer: TUBBYSLAPTOPII Description: Windows saved user TUBBYSLAPTOPII\Tubby registry while an application or service was still using the registry during log off. The memory used by the user's registry has not been freed. The registry will be unloaded when it is no longer in use. This is often caused by services running as a user account, try configuring the services to run in either the LocalService or NetworkService account. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Event Type: Error Event Source: DCOM Event Category: None Event ID: 10000 Date: 5/26/2009 Time: 7:57:16 AM User: TUBBYSLAPTOPII\Tubby Computer: TUBBYSLAPTOPII Description: Unable to start a DCOM Server: {9FC8AD10-2E1B-45BE-B57A-478803561E1F}. The error: "The system cannot find the path specified. " Happened while starting this command: C:\PROGRA~1\Yahoo!\browser\ycommon.exe -Embedding For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Event Type: Error Event Source: DCOM Event Category: None Event ID: 10000 Date: 5/26/2009 |
#55
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SP3 potential problem
Thanks again for the help.
I went to the locations you suggested and both of those executable files are there. I tried clicking on the Cli.exe file and I received an error message that it could not initialize. When I first started having the problem with the Fn key, I spoken to Dell support. They had me download the latest ATI drivers for my video card. Could that have caused this problem with these 2 .exe files not to load on startup? Also, I keep getting reminders that there is an update available for download. It is the Netframework 2.0. For whatever reason it will not install. Do you thinnk all of these problems are related? Thanks "Gerry" wrote: Homer CLI.exe is part of the ATI multimedia which installs a taskbar icon for accessing the diagnostics features. cli.exe is required by third-party software or hardware and should not disabled. MOM.exe is part of the Catalyst Control Center from ATI. Catalyst Control Center does not need to run at StartUp. It can be started manually. Source: PC Pitstop Process Library. Go to Start, Control Panel, Folder Options, View, Advanced Settings and verify that the box before "Show hidden files and folders" is checked and "Hide protected operating system files " is unchecked. You may need to scroll down to see the second item. You should also make certain that the box before "Hide extensions for known file types" is not checked. Open Windows Explorer and check for the two files. I think you should find them in the places indicated but they may not be the c:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.EXE C:\Program Files\ATI Technologies\ATI.ACE\cli.exe -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ Homer wrote: Hi Gerry. I last heard from you on 5/27. You asked me to let you know how I was getting on with the problem at the begining of this thread. Possibly you're on holiday. When you have a moment, please let me know if there may be anything else I can do to resolve this problem. Thanks again for all of your advice. "Homer" wrote: Gerry This is an update to my last post. The 2 applications that failed to initialize are CLI.EXE and MOM.EXE. I get these two error messages when I reboot. I also noticed that there is a video clip that I created with a shareware program for converting PowerPoint prestations to DVD. It was a dismal failure and I have since removed it. However, I can't delete the video clip it created. Every time I try to delete I get thrown out of Windows Explorer and I get a message to send the info to MS. I have no idea if this has anything to do with the problems I've been having with the FN key. "Homer" wrote: taking your recommendation, I was able to remove the various Net Framework items from my machine. I also remove skype and reinstalled it. I have not been able to download Net Framework item that appear on the support site for my machine. It fails. I found a potential fix for the problem (Register the Wups2.dll file in Windows) but that hasn't helped. I still can download that update. Additionally, I received a couple of error messages when I booted up today. They both were relative to not being able to start something. Finally, the Fn key worked for about an hour after booting up. That's longest it has worked since this problem began. Thanks for all of you help "Gerry" wrote: Homer Read the post by Aaron. You need to uninstall 3.5 first etc. http://snurl.com/iwkym [social_msdn_microsoft_com] -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ Homer wrote: I tried to remove Netframework 2.0 sp 2 and it won't let me. It says that it will affect other programs and gave me the following link for more info: http://go.microsoft.com/fwlink/?linkld=91126 I tried the link and it said that it couldn't find that page. "Gerry" wrote: Homer Remove all SP2 and later Microsoft Net Framework items and then reinstall what the Windows Update offers! -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ Homer wrote: thanks for the info. I took a look in the add/remove programs folder in control panel and the closest file I have in there to the one you suggest I remove is Microsoft.net Framework 3.5 SP 1. All the other Framework references were SP 2 I was reluctant to delete anything other than what you suggested. "Gerry" wrote: Homer Select Start, Control Panel, Add / Remove Programs, Change or Remove Programs, locate and place cursor on Microsoft Net Framework 2.0 Service Pack 1 and click on Remove. The link below explains. http://support.microsoft.com/support.../q312/5/00.asp Start, Help and Support, Keep your Windows up- to-date with Windows Update, Custom. Click on Software Optional and select l all Net Framework updates offered and download and install. Select Start, Control Panel, Add / Remove Programs, Change or Remove Programs, locate and place cursor on Skype and click on Remove. Reinstall Skype. Download and install the User Profile Hive Cleanup Service Download details: User Profile Hive Cleanup Service http://snipurl.com/5b61 UPHClean v1.6d readme.txt http://snipurl.com/ko8m This site is not totally up to date but it is worth a look http://www.aumha.org/win4/a/shutdown.htm Please let me know how you get on. We can then look at the remaining problems. -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ Homer wrote: Per your request I've pasted just a few of the errors and warnings from the event viewer for the last day or so. There are quite a few of the same system errors. Event Type: Error Event Source: MsiInstaller Event Category: None Event ID: 1013 Date: 5/24/2009 Time: 10:50:54 AM User: TUBBYSLAPTOPII\Tubby Computer: TUBBYSLAPTOPII Description: Product: Microsoft .NET Framework 2.0 -- Setup cannot continue because this version of the .NET Framework is incompatible with a previously installed one. For more information, see http://support.microsoft.com/support.../q312/5/00.asp For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 7b 37 31 33 31 36 34 36 {7131646 0008: 44 2d 43 44 33 43 2d 34 D-CD3C-4 0010: 30 46 34 2d 39 37 42 39 0F4-97B9 0018: 2d 43 44 39 45 34 45 36 -CD9E4E6 0020: 32 36 32 45 46 7d 262EF} Event Type: Error Event Source: Application Error Event Category: None Event ID: 1000 Date: 5/25/2009 Time: 6:47:35 PM User: N/A Computer: TUBBYSLAPTOPII Description: Faulting application skype.exe, version 4.0.0.206, faulting module unknown, version 0.0.0.0, fault address 0x00000000. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 41 70 70 6c 69 63 61 74 Applicat 0008: 69 6f 6e 20 46 61 69 6c ion Fail 0010: 75 72 65 20 20 73 6b 79 ure sky 0018: 70 65 2e 65 78 65 20 34 pe.exe 4 0020: 2e 30 2e 30 2e 32 30 36 .0.0.206 0028: 20 69 6e 20 75 6e 6b 6e in unkn 0030: 6f 77 6e 20 30 2e 30 2e own 0.0. 0038: 30 2e 30 20 61 74 20 6f 0.0 at o 0040: 66 66 73 65 74 20 30 30 ffset 00 0048: 30 30 30 30 30 30 0d 0a 000000.. Event Type: Error Event Source: Application Error Event Category: None Event ID: 1001 Date: 5/26/2009 Time: 5:24:03 AM User: N/A Computer: TUBBYSLAPTOPII Description: Fault bucket 1127907097. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 42 75 63 6b 65 74 3a 20 Bucket: 0008: 31 31 32 37 39 30 37 30 11279070 0010: 39 37 0d 0a 97.. Event Type: Warning Event Source: Userenv Event Category: None Event ID: 1517 Date: 5/26/2009 Time: 7:02:06 AM User: NT AUTHORITY\SYSTEM Computer: TUBBYSLAPTOPII Description: Windows saved user TUBBYSLAPTOPII\Tubby registry while an application or service was still using the registry during log off. The memory used by the user's registry has not been freed. The registry will be unloaded when it is no longer in use. This is often caused by services running as a user account, try configuring the services to run in either the LocalService or NetworkService account. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Event Type: Error Event Source: DCOM Event Category: None Event ID: 10000 Date: 5/26/2009 Time: 7:57:16 AM User: TUBBYSLAPTOPII\Tubby Computer: TUBBYSLAPTOPII Description: Unable to start a DCOM Server: {9FC8AD10-2E1B-45BE-B57A-478803561E1F}. The error: "The system cannot find the path specified. " Happened while starting this command: C:\PROGRA~1\Yahoo!\browser\ycommon.exe -Embedding For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Event Type: Error Event Source: DCOM Event Category: None Event ID: 10000 Date: 5/26/2009 |
#56
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SP3 potential problem
Homer
Where did you download the ATI drivers from? Select Start, Help and Support, Keep your Windows up- to-date with Windows Update, Review your Update History you can see the update. What is the Failure code. Double click the small red icon in the Status column for the failed update. -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ Homer wrote: Thanks again for the help. I went to the locations you suggested and both of those executable files are there. I tried clicking on the Cli.exe file and I received an error message that it could not initialize. When I first started having the problem with the Fn key, I spoken to Dell support. They had me download the latest ATI drivers for my video card. Could that have caused this problem with these 2 .exe files not to load on startup? Also, I keep getting reminders that there is an update available for download. It is the Netframework 2.0. For whatever reason it will not install. Do you thinnk all of these problems are related? Thanks "Gerry" wrote: Homer CLI.exe is part of the ATI multimedia which installs a taskbar icon for accessing the diagnostics features. cli.exe is required by third-party software or hardware and should not disabled. MOM.exe is part of the Catalyst Control Center from ATI. Catalyst Control Center does not need to run at StartUp. It can be started manually. Source: PC Pitstop Process Library. Go to Start, Control Panel, Folder Options, View, Advanced Settings and verify that the box before "Show hidden files and folders" is checked and "Hide protected operating system files " is unchecked. You may need to scroll down to see the second item. You should also make certain that the box before "Hide extensions for known file types" is not checked. Open Windows Explorer and check for the two files. I think you should find them in the places indicated but they may not be the c:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.EXE C:\Program Files\ATI Technologies\ATI.ACE\cli.exe -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ Homer wrote: Hi Gerry. I last heard from you on 5/27. You asked me to let you know how I was getting on with the problem at the begining of this thread. Possibly you're on holiday. When you have a moment, please let me know if there may be anything else I can do to resolve this problem. Thanks again for all of your advice. "Homer" wrote: Gerry This is an update to my last post. The 2 applications that failed to initialize are CLI.EXE and MOM.EXE. I get these two error messages when I reboot. I also noticed that there is a video clip that I created with a shareware program for converting PowerPoint prestations to DVD. It was a dismal failure and I have since removed it. However, I can't delete the video clip it created. Every time I try to delete I get thrown out of Windows Explorer and I get a message to send the info to MS. I have no idea if this has anything to do with the problems I've been having with the FN key. "Homer" wrote: taking your recommendation, I was able to remove the various Net Framework items from my machine. I also remove skype and reinstalled it. I have not been able to download Net Framework item that appear on the support site for my machine. It fails. I found a potential fix for the problem (Register the Wups2.dll file in Windows) but that hasn't helped. I still can download that update. Additionally, I received a couple of error messages when I booted up today. They both were relative to not being able to start something. Finally, the Fn key worked for about an hour after booting up. That's longest it has worked since this problem began. Thanks for all of you help "Gerry" wrote: Homer Read the post by Aaron. You need to uninstall 3.5 first etc. http://snurl.com/iwkym [social_msdn_microsoft_com] -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ Homer wrote: I tried to remove Netframework 2.0 sp 2 and it won't let me. It says that it will affect other programs and gave me the following link for more info: http://go.microsoft.com/fwlink/?linkld=91126 I tried the link and it said that it couldn't find that page. "Gerry" wrote: Homer Remove all SP2 and later Microsoft Net Framework items and then reinstall what the Windows Update offers! -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ Homer wrote: thanks for the info. I took a look in the add/remove programs folder in control panel and the closest file I have in there to the one you suggest I remove is Microsoft.net Framework 3.5 SP 1. All the other Framework references were SP 2 I was reluctant to delete anything other than what you suggested. "Gerry" wrote: Homer Select Start, Control Panel, Add / Remove Programs, Change or Remove Programs, locate and place cursor on Microsoft Net Framework 2.0 Service Pack 1 and click on Remove. The link below explains. http://support.microsoft.com/support.../q312/5/00.asp Start, Help and Support, Keep your Windows up- to-date with Windows Update, Custom. Click on Software Optional and select l all Net Framework updates offered and download and install. Select Start, Control Panel, Add / Remove Programs, Change or Remove Programs, locate and place cursor on Skype and click on Remove. Reinstall Skype. Download and install the User Profile Hive Cleanup Service Download details: User Profile Hive Cleanup Service http://snipurl.com/5b61 UPHClean v1.6d readme.txt http://snipurl.com/ko8m This site is not totally up to date but it is worth a look http://www.aumha.org/win4/a/shutdown.htm Please let me know how you get on. We can then look at the remaining problems. -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ Homer wrote: Per your request I've pasted just a few of the errors and warnings from the event viewer for the last day or so. There are quite a few of the same system errors. Event Type: Error Event Source: MsiInstaller Event Category: None Event ID: 1013 Date: 5/24/2009 Time: 10:50:54 AM User: TUBBYSLAPTOPII\Tubby Computer: TUBBYSLAPTOPII Description: Product: Microsoft .NET Framework 2.0 -- Setup cannot continue because this version of the .NET Framework is incompatible with a previously installed one. For more information, see http://support.microsoft.com/support.../q312/5/00.asp For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 7b 37 31 33 31 36 34 36 {7131646 0008: 44 2d 43 44 33 43 2d 34 D-CD3C-4 0010: 30 46 34 2d 39 37 42 39 0F4-97B9 0018: 2d 43 44 39 45 34 45 36 -CD9E4E6 0020: 32 36 32 45 46 7d 262EF} Event Type: Error Event Source: Application Error Event Category: None Event ID: 1000 Date: 5/25/2009 Time: 6:47:35 PM User: N/A Computer: TUBBYSLAPTOPII Description: Faulting application skype.exe, version 4.0.0.206, faulting module unknown, version 0.0.0.0, fault address 0x00000000. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 41 70 70 6c 69 63 61 74 Applicat 0008: 69 6f 6e 20 46 61 69 6c ion Fail 0010: 75 72 65 20 20 73 6b 79 ure sky 0018: 70 65 2e 65 78 65 20 34 pe.exe 4 0020: 2e 30 2e 30 2e 32 30 36 .0.0.206 0028: 20 69 6e 20 75 6e 6b 6e in unkn 0030: 6f 77 6e 20 30 2e 30 2e own 0.0. 0038: 30 2e 30 20 61 74 20 6f 0.0 at o 0040: 66 66 73 65 74 20 30 30 ffset 00 0048: 30 30 30 30 30 30 0d 0a 000000.. Event Type: Error Event Source: Application Error Event Category: None Event ID: 1001 Date: 5/26/2009 Time: 5:24:03 AM User: N/A Computer: TUBBYSLAPTOPII Description: Fault bucket 1127907097. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 42 75 63 6b 65 74 3a 20 Bucket: 0008: 31 31 32 37 39 30 37 30 11279070 0010: 39 37 0d 0a 97.. Event Type: Warning Event Source: Userenv Event Category: None Event ID: 1517 Date: 5/26/2009 Time: 7:02:06 AM User: NT AUTHORITY\SYSTEM Computer: TUBBYSLAPTOPII Description: Windows saved user TUBBYSLAPTOPII\Tubby registry while an application or service was still using the registry during log off. The memory used by the user's registry has not been freed. The registry will be unloaded when it is no longer in use. This is often caused by services running as a user account, try configuring the services to run in either the LocalService or NetworkService account. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Event Type: Error Event Source: DCOM Event Category: None Event ID: 10000 Date: 5/26/2009 Time: 7:57:16 AM User: TUBBYSLAPTOPII\Tubby Computer: TUBBYSLAPTOPII Description: Unable to start a DCOM Server: {9FC8AD10-2E1B-45BE-B57A-478803561E1F}. The error: "The system cannot find the path specified. " Happened while starting this command: C:\PROGRA~1\Yahoo!\browser\ycommon.exe -Embedding For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Event Type: Error Event Source: DCOM Event Category: None Event ID: 10000 Date: 5/26/2009 |
#57
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SP3 potential problem
Homer
Where did you download the ATI drivers from? Select Start, Help and Support, Keep your Windows up- to-date with Windows Update, Review your Update History you can see the update. What is the Failure code. Double click the small red icon in the Status column for the failed update. -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ Homer wrote: Thanks again for the help. I went to the locations you suggested and both of those executable files are there. I tried clicking on the Cli.exe file and I received an error message that it could not initialize. When I first started having the problem with the Fn key, I spoken to Dell support. They had me download the latest ATI drivers for my video card. Could that have caused this problem with these 2 .exe files not to load on startup? Also, I keep getting reminders that there is an update available for download. It is the Netframework 2.0. For whatever reason it will not install. Do you thinnk all of these problems are related? Thanks "Gerry" wrote: Homer CLI.exe is part of the ATI multimedia which installs a taskbar icon for accessing the diagnostics features. cli.exe is required by third-party software or hardware and should not disabled. MOM.exe is part of the Catalyst Control Center from ATI. Catalyst Control Center does not need to run at StartUp. It can be started manually. Source: PC Pitstop Process Library. Go to Start, Control Panel, Folder Options, View, Advanced Settings and verify that the box before "Show hidden files and folders" is checked and "Hide protected operating system files " is unchecked. You may need to scroll down to see the second item. You should also make certain that the box before "Hide extensions for known file types" is not checked. Open Windows Explorer and check for the two files. I think you should find them in the places indicated but they may not be the c:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.EXE C:\Program Files\ATI Technologies\ATI.ACE\cli.exe -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ Homer wrote: Hi Gerry. I last heard from you on 5/27. You asked me to let you know how I was getting on with the problem at the begining of this thread. Possibly you're on holiday. When you have a moment, please let me know if there may be anything else I can do to resolve this problem. Thanks again for all of your advice. "Homer" wrote: Gerry This is an update to my last post. The 2 applications that failed to initialize are CLI.EXE and MOM.EXE. I get these two error messages when I reboot. I also noticed that there is a video clip that I created with a shareware program for converting PowerPoint prestations to DVD. It was a dismal failure and I have since removed it. However, I can't delete the video clip it created. Every time I try to delete I get thrown out of Windows Explorer and I get a message to send the info to MS. I have no idea if this has anything to do with the problems I've been having with the FN key. "Homer" wrote: taking your recommendation, I was able to remove the various Net Framework items from my machine. I also remove skype and reinstalled it. I have not been able to download Net Framework item that appear on the support site for my machine. It fails. I found a potential fix for the problem (Register the Wups2.dll file in Windows) but that hasn't helped. I still can download that update. Additionally, I received a couple of error messages when I booted up today. They both were relative to not being able to start something. Finally, the Fn key worked for about an hour after booting up. That's longest it has worked since this problem began. Thanks for all of you help "Gerry" wrote: Homer Read the post by Aaron. You need to uninstall 3.5 first etc. http://snurl.com/iwkym [social_msdn_microsoft_com] -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ Homer wrote: I tried to remove Netframework 2.0 sp 2 and it won't let me. It says that it will affect other programs and gave me the following link for more info: http://go.microsoft.com/fwlink/?linkld=91126 I tried the link and it said that it couldn't find that page. "Gerry" wrote: Homer Remove all SP2 and later Microsoft Net Framework items and then reinstall what the Windows Update offers! -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ Homer wrote: thanks for the info. I took a look in the add/remove programs folder in control panel and the closest file I have in there to the one you suggest I remove is Microsoft.net Framework 3.5 SP 1. All the other Framework references were SP 2 I was reluctant to delete anything other than what you suggested. "Gerry" wrote: Homer Select Start, Control Panel, Add / Remove Programs, Change or Remove Programs, locate and place cursor on Microsoft Net Framework 2.0 Service Pack 1 and click on Remove. The link below explains. http://support.microsoft.com/support.../q312/5/00.asp Start, Help and Support, Keep your Windows up- to-date with Windows Update, Custom. Click on Software Optional and select l all Net Framework updates offered and download and install. Select Start, Control Panel, Add / Remove Programs, Change or Remove Programs, locate and place cursor on Skype and click on Remove. Reinstall Skype. Download and install the User Profile Hive Cleanup Service Download details: User Profile Hive Cleanup Service http://snipurl.com/5b61 UPHClean v1.6d readme.txt http://snipurl.com/ko8m This site is not totally up to date but it is worth a look http://www.aumha.org/win4/a/shutdown.htm Please let me know how you get on. We can then look at the remaining problems. -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ Homer wrote: Per your request I've pasted just a few of the errors and warnings from the event viewer for the last day or so. There are quite a few of the same system errors. Event Type: Error Event Source: MsiInstaller Event Category: None Event ID: 1013 Date: 5/24/2009 Time: 10:50:54 AM User: TUBBYSLAPTOPII\Tubby Computer: TUBBYSLAPTOPII Description: Product: Microsoft .NET Framework 2.0 -- Setup cannot continue because this version of the .NET Framework is incompatible with a previously installed one. For more information, see http://support.microsoft.com/support.../q312/5/00.asp For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 7b 37 31 33 31 36 34 36 {7131646 0008: 44 2d 43 44 33 43 2d 34 D-CD3C-4 0010: 30 46 34 2d 39 37 42 39 0F4-97B9 0018: 2d 43 44 39 45 34 45 36 -CD9E4E6 0020: 32 36 32 45 46 7d 262EF} Event Type: Error Event Source: Application Error Event Category: None Event ID: 1000 Date: 5/25/2009 Time: 6:47:35 PM User: N/A Computer: TUBBYSLAPTOPII Description: Faulting application skype.exe, version 4.0.0.206, faulting module unknown, version 0.0.0.0, fault address 0x00000000. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 41 70 70 6c 69 63 61 74 Applicat 0008: 69 6f 6e 20 46 61 69 6c ion Fail 0010: 75 72 65 20 20 73 6b 79 ure sky 0018: 70 65 2e 65 78 65 20 34 pe.exe 4 0020: 2e 30 2e 30 2e 32 30 36 .0.0.206 0028: 20 69 6e 20 75 6e 6b 6e in unkn 0030: 6f 77 6e 20 30 2e 30 2e own 0.0. 0038: 30 2e 30 20 61 74 20 6f 0.0 at o 0040: 66 66 73 65 74 20 30 30 ffset 00 0048: 30 30 30 30 30 30 0d 0a 000000.. Event Type: Error Event Source: Application Error Event Category: None Event ID: 1001 Date: 5/26/2009 Time: 5:24:03 AM User: N/A Computer: TUBBYSLAPTOPII Description: Fault bucket 1127907097. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 42 75 63 6b 65 74 3a 20 Bucket: 0008: 31 31 32 37 39 30 37 30 11279070 0010: 39 37 0d 0a 97.. Event Type: Warning Event Source: Userenv Event Category: None Event ID: 1517 Date: 5/26/2009 Time: 7:02:06 AM User: NT AUTHORITY\SYSTEM Computer: TUBBYSLAPTOPII Description: Windows saved user TUBBYSLAPTOPII\Tubby registry while an application or service was still using the registry during log off. The memory used by the user's registry has not been freed. The registry will be unloaded when it is no longer in use. This is often caused by services running as a user account, try configuring the services to run in either the LocalService or NetworkService account. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Event Type: Error Event Source: DCOM Event Category: None Event ID: 10000 Date: 5/26/2009 Time: 7:57:16 AM User: TUBBYSLAPTOPII\Tubby Computer: TUBBYSLAPTOPII Description: Unable to start a DCOM Server: {9FC8AD10-2E1B-45BE-B57A-478803561E1F}. The error: "The system cannot find the path specified. " Happened while starting this command: C:\PROGRA~1\Yahoo!\browser\ycommon.exe -Embedding For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Event Type: Error Event Source: DCOM Event Category: None Event ID: 10000 Date: 5/26/2009 |
#58
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SP3 potential problem
Hi Gerry
I believe the Dell support person directed me to a Dell site to download the video driver. The failure code for the MS.Net framework is 0x66A Thanks "Gerry" wrote: Homer Where did you download the ATI drivers from? Select Start, Help and Support, Keep your Windows up- to-date with Windows Update, Review your Update History you can see the update. What is the Failure code. Double click the small red icon in the Status column for the failed update. -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ Homer wrote: Thanks again for the help. I went to the locations you suggested and both of those executable files are there. I tried clicking on the Cli.exe file and I received an error message that it could not initialize. When I first started having the problem with the Fn key, I spoken to Dell support. They had me download the latest ATI drivers for my video card. Could that have caused this problem with these 2 .exe files not to load on startup? Also, I keep getting reminders that there is an update available for download. It is the Netframework 2.0. For whatever reason it will not install. Do you thinnk all of these problems are related? Thanks "Gerry" wrote: Homer CLI.exe is part of the ATI multimedia which installs a taskbar icon for accessing the diagnostics features. cli.exe is required by third-party software or hardware and should not disabled. MOM.exe is part of the Catalyst Control Center from ATI. Catalyst Control Center does not need to run at StartUp. It can be started manually. Source: PC Pitstop Process Library. Go to Start, Control Panel, Folder Options, View, Advanced Settings and verify that the box before "Show hidden files and folders" is checked and "Hide protected operating system files " is unchecked. You may need to scroll down to see the second item. You should also make certain that the box before "Hide extensions for known file types" is not checked. Open Windows Explorer and check for the two files. I think you should find them in the places indicated but they may not be the c:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.EXE C:\Program Files\ATI Technologies\ATI.ACE\cli.exe -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ Homer wrote: Hi Gerry. I last heard from you on 5/27. You asked me to let you know how I was getting on with the problem at the begining of this thread. Possibly you're on holiday. When you have a moment, please let me know if there may be anything else I can do to resolve this problem. Thanks again for all of your advice. "Homer" wrote: Gerry This is an update to my last post. The 2 applications that failed to initialize are CLI.EXE and MOM.EXE. I get these two error messages when I reboot. I also noticed that there is a video clip that I created with a shareware program for converting PowerPoint prestations to DVD. It was a dismal failure and I have since removed it. However, I can't delete the video clip it created. Every time I try to delete I get thrown out of Windows Explorer and I get a message to send the info to MS. I have no idea if this has anything to do with the problems I've been having with the FN key. "Homer" wrote: taking your recommendation, I was able to remove the various Net Framework items from my machine. I also remove skype and reinstalled it. I have not been able to download Net Framework item that appear on the support site for my machine. It fails. I found a potential fix for the problem (Register the Wups2.dll file in Windows) but that hasn't helped. I still can download that update. Additionally, I received a couple of error messages when I booted up today. They both were relative to not being able to start something. Finally, the Fn key worked for about an hour after booting up. That's longest it has worked since this problem began. Thanks for all of you help "Gerry" wrote: Homer Read the post by Aaron. You need to uninstall 3.5 first etc. http://snurl.com/iwkym [social_msdn_microsoft_com] -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ Homer wrote: I tried to remove Netframework 2.0 sp 2 and it won't let me. It says that it will affect other programs and gave me the following link for more info: http://go.microsoft.com/fwlink/?linkld=91126 I tried the link and it said that it couldn't find that page. "Gerry" wrote: Homer Remove all SP2 and later Microsoft Net Framework items and then reinstall what the Windows Update offers! -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ Homer wrote: thanks for the info. I took a look in the add/remove programs folder in control panel and the closest file I have in there to the one you suggest I remove is Microsoft.net Framework 3.5 SP 1. All the other Framework references were SP 2 I was reluctant to delete anything other than what you suggested. "Gerry" wrote: Homer Select Start, Control Panel, Add / Remove Programs, Change or Remove Programs, locate and place cursor on Microsoft Net Framework 2.0 Service Pack 1 and click on Remove. The link below explains. http://support.microsoft.com/support.../q312/5/00.asp Start, Help and Support, Keep your Windows up- to-date with Windows Update, Custom. Click on Software Optional and select l all Net Framework updates offered and download and install. Select Start, Control Panel, Add / Remove Programs, Change or Remove Programs, locate and place cursor on Skype and click on Remove. Reinstall Skype. Download and install the User Profile Hive Cleanup Service Download details: User Profile Hive Cleanup Service http://snipurl.com/5b61 UPHClean v1.6d readme.txt http://snipurl.com/ko8m This site is not totally up to date but it is worth a look http://www.aumha.org/win4/a/shutdown.htm Please let me know how you get on. We can then look at the remaining problems. -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ Homer wrote: Per your request I've pasted just a few of the errors and warnings from the event viewer for the last day or so. There are quite a few of the same system errors. Event Type: Error Event Source: MsiInstaller Event Category: None Event ID: 1013 Date: 5/24/2009 Time: 10:50:54 AM User: TUBBYSLAPTOPII\Tubby Computer: TUBBYSLAPTOPII Description: Product: Microsoft .NET Framework 2.0 -- Setup cannot continue because this version of the .NET Framework is incompatible with a previously installed one. For more information, see http://support.microsoft.com/support.../q312/5/00.asp For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 7b 37 31 33 31 36 34 36 {7131646 0008: 44 2d 43 44 33 43 2d 34 D-CD3C-4 0010: 30 46 34 2d 39 37 42 39 0F4-97B9 0018: 2d 43 44 39 45 34 45 36 -CD9E4E6 0020: 32 36 32 45 46 7d 262EF} Event Type: Error Event Source: Application Error Event Category: None Event ID: 1000 Date: 5/25/2009 Time: 6:47:35 PM User: N/A Computer: TUBBYSLAPTOPII Description: Faulting application skype.exe, version 4.0.0.206, faulting module unknown, version 0.0.0.0, fault address 0x00000000. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 41 70 70 6c 69 63 61 74 Applicat 0008: 69 6f 6e 20 46 61 69 6c ion Fail 0010: 75 72 65 20 20 73 6b 79 ure sky 0018: 70 65 2e 65 78 65 20 34 pe.exe 4 0020: 2e 30 2e 30 2e 32 30 36 .0.0.206 0028: 20 69 6e 20 75 6e 6b 6e in unkn 0030: 6f 77 6e 20 30 2e 30 2e own 0.0. 0038: 30 2e 30 20 61 74 20 6f 0.0 at o 0040: 66 66 73 65 74 20 30 30 ffset 00 0048: 30 30 30 30 30 30 0d 0a 000000.. Event Type: Error Event Source: Application Error Event Category: None Event ID: 1001 Date: 5/26/2009 Time: 5:24:03 AM User: N/A Computer: TUBBYSLAPTOPII Description: Fault bucket 1127907097. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 42 75 63 6b 65 74 3a 20 Bucket: 0008: 31 31 32 37 39 30 37 30 11279070 0010: 39 37 0d 0a 97.. Event Type: Warning Event Source: Userenv Event Category: None |
#59
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SP3 potential problem
Hi Gerry
I believe the Dell support person directed me to a Dell site to download the video driver. The failure code for the MS.Net framework is 0x66A Thanks "Gerry" wrote: Homer Where did you download the ATI drivers from? Select Start, Help and Support, Keep your Windows up- to-date with Windows Update, Review your Update History you can see the update. What is the Failure code. Double click the small red icon in the Status column for the failed update. -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ Homer wrote: Thanks again for the help. I went to the locations you suggested and both of those executable files are there. I tried clicking on the Cli.exe file and I received an error message that it could not initialize. When I first started having the problem with the Fn key, I spoken to Dell support. They had me download the latest ATI drivers for my video card. Could that have caused this problem with these 2 .exe files not to load on startup? Also, I keep getting reminders that there is an update available for download. It is the Netframework 2.0. For whatever reason it will not install. Do you thinnk all of these problems are related? Thanks "Gerry" wrote: Homer CLI.exe is part of the ATI multimedia which installs a taskbar icon for accessing the diagnostics features. cli.exe is required by third-party software or hardware and should not disabled. MOM.exe is part of the Catalyst Control Center from ATI. Catalyst Control Center does not need to run at StartUp. It can be started manually. Source: PC Pitstop Process Library. Go to Start, Control Panel, Folder Options, View, Advanced Settings and verify that the box before "Show hidden files and folders" is checked and "Hide protected operating system files " is unchecked. You may need to scroll down to see the second item. You should also make certain that the box before "Hide extensions for known file types" is not checked. Open Windows Explorer and check for the two files. I think you should find them in the places indicated but they may not be the c:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.EXE C:\Program Files\ATI Technologies\ATI.ACE\cli.exe -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ Homer wrote: Hi Gerry. I last heard from you on 5/27. You asked me to let you know how I was getting on with the problem at the begining of this thread. Possibly you're on holiday. When you have a moment, please let me know if there may be anything else I can do to resolve this problem. Thanks again for all of your advice. "Homer" wrote: Gerry This is an update to my last post. The 2 applications that failed to initialize are CLI.EXE and MOM.EXE. I get these two error messages when I reboot. I also noticed that there is a video clip that I created with a shareware program for converting PowerPoint prestations to DVD. It was a dismal failure and I have since removed it. However, I can't delete the video clip it created. Every time I try to delete I get thrown out of Windows Explorer and I get a message to send the info to MS. I have no idea if this has anything to do with the problems I've been having with the FN key. "Homer" wrote: taking your recommendation, I was able to remove the various Net Framework items from my machine. I also remove skype and reinstalled it. I have not been able to download Net Framework item that appear on the support site for my machine. It fails. I found a potential fix for the problem (Register the Wups2.dll file in Windows) but that hasn't helped. I still can download that update. Additionally, I received a couple of error messages when I booted up today. They both were relative to not being able to start something. Finally, the Fn key worked for about an hour after booting up. That's longest it has worked since this problem began. Thanks for all of you help "Gerry" wrote: Homer Read the post by Aaron. You need to uninstall 3.5 first etc. http://snurl.com/iwkym [social_msdn_microsoft_com] -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ Homer wrote: I tried to remove Netframework 2.0 sp 2 and it won't let me. It says that it will affect other programs and gave me the following link for more info: http://go.microsoft.com/fwlink/?linkld=91126 I tried the link and it said that it couldn't find that page. "Gerry" wrote: Homer Remove all SP2 and later Microsoft Net Framework items and then reinstall what the Windows Update offers! -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ Homer wrote: thanks for the info. I took a look in the add/remove programs folder in control panel and the closest file I have in there to the one you suggest I remove is Microsoft.net Framework 3.5 SP 1. All the other Framework references were SP 2 I was reluctant to delete anything other than what you suggested. "Gerry" wrote: Homer Select Start, Control Panel, Add / Remove Programs, Change or Remove Programs, locate and place cursor on Microsoft Net Framework 2.0 Service Pack 1 and click on Remove. The link below explains. http://support.microsoft.com/support.../q312/5/00.asp Start, Help and Support, Keep your Windows up- to-date with Windows Update, Custom. Click on Software Optional and select l all Net Framework updates offered and download and install. Select Start, Control Panel, Add / Remove Programs, Change or Remove Programs, locate and place cursor on Skype and click on Remove. Reinstall Skype. Download and install the User Profile Hive Cleanup Service Download details: User Profile Hive Cleanup Service http://snipurl.com/5b61 UPHClean v1.6d readme.txt http://snipurl.com/ko8m This site is not totally up to date but it is worth a look http://www.aumha.org/win4/a/shutdown.htm Please let me know how you get on. We can then look at the remaining problems. -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ Homer wrote: Per your request I've pasted just a few of the errors and warnings from the event viewer for the last day or so. There are quite a few of the same system errors. Event Type: Error Event Source: MsiInstaller Event Category: None Event ID: 1013 Date: 5/24/2009 Time: 10:50:54 AM User: TUBBYSLAPTOPII\Tubby Computer: TUBBYSLAPTOPII Description: Product: Microsoft .NET Framework 2.0 -- Setup cannot continue because this version of the .NET Framework is incompatible with a previously installed one. For more information, see http://support.microsoft.com/support.../q312/5/00.asp For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 7b 37 31 33 31 36 34 36 {7131646 0008: 44 2d 43 44 33 43 2d 34 D-CD3C-4 0010: 30 46 34 2d 39 37 42 39 0F4-97B9 0018: 2d 43 44 39 45 34 45 36 -CD9E4E6 0020: 32 36 32 45 46 7d 262EF} Event Type: Error Event Source: Application Error Event Category: None Event ID: 1000 Date: 5/25/2009 Time: 6:47:35 PM User: N/A Computer: TUBBYSLAPTOPII Description: Faulting application skype.exe, version 4.0.0.206, faulting module unknown, version 0.0.0.0, fault address 0x00000000. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 41 70 70 6c 69 63 61 74 Applicat 0008: 69 6f 6e 20 46 61 69 6c ion Fail 0010: 75 72 65 20 20 73 6b 79 ure sky 0018: 70 65 2e 65 78 65 20 34 pe.exe 4 0020: 2e 30 2e 30 2e 32 30 36 .0.0.206 0028: 20 69 6e 20 75 6e 6b 6e in unkn 0030: 6f 77 6e 20 30 2e 30 2e own 0.0. 0038: 30 2e 30 20 61 74 20 6f 0.0 at o 0040: 66 66 73 65 74 20 30 30 ffset 00 0048: 30 30 30 30 30 30 0d 0a 000000.. Event Type: Error Event Source: Application Error Event Category: None Event ID: 1001 Date: 5/26/2009 Time: 5:24:03 AM User: N/A Computer: TUBBYSLAPTOPII Description: Fault bucket 1127907097. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 42 75 63 6b 65 74 3a 20 Bucket: 0008: 31 31 32 37 39 30 37 30 11279070 0010: 39 37 0d 0a 97.. Event Type: Warning Event Source: Userenv Event Category: None |
#60
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SP3 potential problem
Gerry,
Just to let you know, I found an updated version of the ATI video driver at the Dell support site. ATI no longer pvrovides downloads of the driver for my machine. At any rate, I downloaded the new driver and all of my problems have gone away. I've also been able to download the Net framework updates. Thanks again for all of your help. "Homer" wrote: Hi Gerry I believe the Dell support person directed me to a Dell site to download the video driver. The failure code for the MS.Net framework is 0x66A Thanks "Gerry" wrote: Homer Where did you download the ATI drivers from? Select Start, Help and Support, Keep your Windows up- to-date with Windows Update, Review your Update History you can see the update. What is the Failure code. Double click the small red icon in the Status column for the failed update. -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ Homer wrote: Thanks again for the help. I went to the locations you suggested and both of those executable files are there. I tried clicking on the Cli.exe file and I received an error message that it could not initialize. When I first started having the problem with the Fn key, I spoken to Dell support. They had me download the latest ATI drivers for my video card. Could that have caused this problem with these 2 .exe files not to load on startup? Also, I keep getting reminders that there is an update available for download. It is the Netframework 2.0. For whatever reason it will not install. Do you thinnk all of these problems are related? Thanks "Gerry" wrote: Homer CLI.exe is part of the ATI multimedia which installs a taskbar icon for accessing the diagnostics features. cli.exe is required by third-party software or hardware and should not disabled. MOM.exe is part of the Catalyst Control Center from ATI. Catalyst Control Center does not need to run at StartUp. It can be started manually. Source: PC Pitstop Process Library. Go to Start, Control Panel, Folder Options, View, Advanced Settings and verify that the box before "Show hidden files and folders" is checked and "Hide protected operating system files " is unchecked. You may need to scroll down to see the second item. You should also make certain that the box before "Hide extensions for known file types" is not checked. Open Windows Explorer and check for the two files. I think you should find them in the places indicated but they may not be the c:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.EXE C:\Program Files\ATI Technologies\ATI.ACE\cli.exe -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ Homer wrote: Hi Gerry. I last heard from you on 5/27. You asked me to let you know how I was getting on with the problem at the begining of this thread. Possibly you're on holiday. When you have a moment, please let me know if there may be anything else I can do to resolve this problem. Thanks again for all of your advice. "Homer" wrote: Gerry This is an update to my last post. The 2 applications that failed to initialize are CLI.EXE and MOM.EXE. I get these two error messages when I reboot. I also noticed that there is a video clip that I created with a shareware program for converting PowerPoint prestations to DVD. It was a dismal failure and I have since removed it. However, I can't delete the video clip it created. Every time I try to delete I get thrown out of Windows Explorer and I get a message to send the info to MS. I have no idea if this has anything to do with the problems I've been having with the FN key. "Homer" wrote: taking your recommendation, I was able to remove the various Net Framework items from my machine. I also remove skype and reinstalled it. I have not been able to download Net Framework item that appear on the support site for my machine. It fails. I found a potential fix for the problem (Register the Wups2.dll file in Windows) but that hasn't helped. I still can download that update. Additionally, I received a couple of error messages when I booted up today. They both were relative to not being able to start something. Finally, the Fn key worked for about an hour after booting up. That's longest it has worked since this problem began. Thanks for all of you help "Gerry" wrote: Homer Read the post by Aaron. You need to uninstall 3.5 first etc. http://snurl.com/iwkym [social_msdn_microsoft_com] -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ Homer wrote: I tried to remove Netframework 2.0 sp 2 and it won't let me. It says that it will affect other programs and gave me the following link for more info: http://go.microsoft.com/fwlink/?linkld=91126 I tried the link and it said that it couldn't find that page. "Gerry" wrote: Homer Remove all SP2 and later Microsoft Net Framework items and then reinstall what the Windows Update offers! -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ Homer wrote: thanks for the info. I took a look in the add/remove programs folder in control panel and the closest file I have in there to the one you suggest I remove is Microsoft.net Framework 3.5 SP 1. All the other Framework references were SP 2 I was reluctant to delete anything other than what you suggested. "Gerry" wrote: Homer Select Start, Control Panel, Add / Remove Programs, Change or Remove Programs, locate and place cursor on Microsoft Net Framework 2.0 Service Pack 1 and click on Remove. The link below explains. http://support.microsoft.com/support.../q312/5/00.asp Start, Help and Support, Keep your Windows up- to-date with Windows Update, Custom. Click on Software Optional and select l all Net Framework updates offered and download and install. Select Start, Control Panel, Add / Remove Programs, Change or Remove Programs, locate and place cursor on Skype and click on Remove. Reinstall Skype. Download and install the User Profile Hive Cleanup Service Download details: User Profile Hive Cleanup Service http://snipurl.com/5b61 UPHClean v1.6d readme.txt http://snipurl.com/ko8m This site is not totally up to date but it is worth a look http://www.aumha.org/win4/a/shutdown.htm Please let me know how you get on. We can then look at the remaining problems. -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ Homer wrote: Per your request I've pasted just a few of the errors and warnings from the event viewer for the last day or so. There are quite a few of the same system errors. Event Type: Error Event Source: MsiInstaller Event Category: None Event ID: 1013 Date: 5/24/2009 Time: 10:50:54 AM User: TUBBYSLAPTOPII\Tubby Computer: TUBBYSLAPTOPII Description: Product: Microsoft .NET Framework 2.0 -- Setup cannot continue because this version of the .NET Framework is incompatible with a previously installed one. For more information, see http://support.microsoft.com/support.../q312/5/00.asp For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 7b 37 31 33 31 36 34 36 {7131646 0008: 44 2d 43 44 33 43 2d 34 D-CD3C-4 0010: 30 46 34 2d 39 37 42 39 0F4-97B9 0018: 2d 43 44 39 45 34 45 36 -CD9E4E6 0020: 32 36 32 45 46 7d 262EF} Event Type: Error Event Source: Application Error Event Category: None Event ID: 1000 Date: 5/25/2009 Time: 6:47:35 PM User: N/A Computer: TUBBYSLAPTOPII Description: Faulting application skype.exe, version 4.0.0.206, faulting module unknown, version 0.0.0.0, fault address 0x00000000. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 41 70 70 6c 69 63 61 74 Applicat 0008: 69 6f 6e 20 46 61 69 6c ion Fail 0010: 75 72 65 20 20 73 6b 79 ure sky 0018: 70 65 2e 65 78 65 20 34 pe.exe 4 0020: 2e 30 2e 30 2e 32 30 36 .0.0.206 0028: 20 69 6e 20 75 6e 6b 6e in unkn 0030: 6f 77 6e 20 30 2e 30 2e own 0.0. 0038: 30 2e 30 20 61 74 20 6f 0.0 at o 0040: 66 66 73 65 74 20 30 30 ffset 00 0048: 30 30 30 30 30 30 0d 0a 000000.. Event Type: Error Event Source: Application Error Event Category: None Event ID: 1001 Date: 5/26/2009 Time: 5:24:03 AM User: N/A Computer: TUBBYSLAPTOPII Description: Fault bucket 1127907097. For more information, see Help and Support Center at |
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