Video with Windows Messenger doesn't work? Follow-up question

Greetings from another problem user that has a similar
problem. I clicked on the "Advanced tab" ( I have a LAN
connection) and all that shows is that "Windows cannot
display the properties of this connection. The Windows
management instrumentation information might be corrupted.
To correct this use the system restore. I cannot go back to
an earlier restore setup as they all have been deleted due
to a problem.

Therefore I am unable to verify if the Internet Fiurewall
Connection is unchecked or not.

How do I get this up and running again so that I can use
the video and voice.

Appreciate any help. Thanks Richard


-----Original Message-----
Greetings,

A few things could be causing this. Firstly, make sure
you've gone through the Audio (and
Video) Tuning Wizard recently (open the main Messenger
window, click the Tools menu, then
Audio Tuning Wizard).

Secondly, try turning off any firewall you might have
engaged, including the Windows XP Internet Connection
Firewall -- click Start, then click the Control Panel. If
you're in category view click Network and Internet
connections then click Network Connections. Right click
your network/internet connection, then click Properties.
Click the Advanced Tab, and verify that the Internet
Connection Firewall is unchecked.

Thirdly, if you're using a router, it will either have
built-in support for Messenger
voice/video (usually turned on by setting your computer
into the DMZ of the router, see
router documentation on how to turn this on) or need to
support Universal Plug and Play
(UPnP). There may be an update for your router to support
UPnP, look on your router
manufacturers website to see if there's an update for your
routers firmware to allow your
router to support UPnP.

All of these may be problems on your contacts' side as well.
____________________________________________
Jonathan Kay
Windows MVP, Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com

"RD" wrote in message
...
When i try to select video converstion with a friend after
a long period of trying to connect I get a message saying
that my friends computer is unavailable. I don't have a
clue what could be wrong?


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