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On 11/29/2011 10:15 PM, Ken Springer wrote:
On 11/29/11 7:56 PM, timOleary wrote: I got int a big argument with true image a few years ago when I thought a free trial ver of the sw messed up my PC. I was annoyed that all the tech support was offshore and language was a barrier. But your thoughts are good ones and I will re-address. It pains me to say this, but it seems most of the really good software is from off shore. :-( Even MS's technical support is in New Delhi, India. That's because the US simply doesn't have the workers with the needed knowledge. I don't believe that for a second. It's about money. Enough people buy a product to make lousy support a viable option for the company. |
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