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HP OfficeJet V40
Could you post the link to that information about USB
ports? That might be my problem in trying to get my d145 to work properly. HP tech support has given up. All they seem to know how to do is to keep reinstalling with the hope that by chance it might eventually work. Thanks, Jim -----Original Message----- Debra, RPC stands for Remote Procedure Call. I recently helped a friend get his HP Officejet D145 working. In the process I found that his retailer had sold him a computer with Windows XP pre-installed and the Officejet with out-of-date drivers. They were for Windows 98 and would not work with the computer. Also the Intel USB chipsets on the motherboard of the computer were listed on the HP website as 'having some problems' and advised driver upgrades, which I was able to do. I expect your new computer came with Windows XP and you will need new drivers. You can buy these on CD from HP or download them but they are 59MB in size. I downloaded them over a dial-up connection and it took several hours. The printer was under warranty but HP refused to give us the driver upgrade free as the software warranty was only 3 months and had expired. In the circumstances I thought they were pretty miserly - very bad PR! I have in front of me as I write 12 A4 pages of notes from the HP website offering advice on resolving certain problems with USB connected All-in-Ones. I trawled through 32 pages of stuff to identify my friend's problem. These machines are pretty complex and, judged by the copious notes on the support site, cause a lot of headaches. The good news is that it was worth it in the end and the All-in-One is a joy to use. Good luck to you. Alistair. -----Original Message----- I was hoping to somebody might be able to help me deceipher a problem I'm having. I just tried adding my OfficeJet V40 and I've encountered a problem. The "Found New Hardware Wizard" is telling me that an error occured during installtion. The RPC server in unavailable. What does this mean? My printer was working with my old computer, {I bought a new one last Saturday} so I really don't think it's the unit itself. I called HP Tech Support & was told that for a $25 fee they might or might not be able to help me! I was hoping someone out the in cyber- land might know what these intials stand for before I contribute anymore to HP!! Thanks, Debra . . |
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