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Sonic MyDVD and Roxio ECD Creator 6 Platinum
I have the same problem as yours. It must be to do with
MyDVD 5.2.2 and Roxio Easy CD and DVD Creator 6.2 software interaction. The fact is that after installing MyDVD, I re-installed the Roxio as suggested in Sonic's 'Knowledge Base' article. After that the large RED button was greyed out in MyDVD software. One more thing, under MyDVD's File Menu / Preferences dialogue box, there is the 'Burn DVD' tab. In that tab the last option for 'DISK FINISHING' is missing. Both Transcoding and the Audio Options are there but, not the Disk Finishing Option!. A repair from the Control Panel but it did not fix it. To test, I purchased the Ulead VideoStudio 7.0 software and the VS7 has no problem in recognising the Sony DVD and writing to it, unlike Sonic's MyDVD 5.2.2! I am still waiting Sonic to respond to my e-mail with a solution. It has only been a couple of weeks and Sonic.com are too busy and cannot respond to their customers' problems! They like to sell more incompatible software . Thanks -----Original Message----- I would like to know if anyone has had experience with having Sonic MyDVD Version 5 on the same PC as Roxio Easy CD Creator 6 Platinum. Here's my problem. Last year my Compaq Presario came with Sonic MyDVD 3.5 Basic and Roxio Easy CD Creator 5 Basic preinstalled. Recently I have upgraded both products to MyDVD 5 (even more recently 5.2.2) and Roxio ECD Creator 6 platinum (Version 6.2 is available now to registered users). Following the installation of both products, I found that the burn button of MyDVD was grayed out and unusable. Through email support to Sonic I found that there were some issues and ended up uninstalling Roxio. Once this was done, MyDVD burn button was fine. To keep the CD write capability I reinstalled Roxio Version 5 Basic and found that MyDVD still worked OK. I have emailed Roxio but there has been no response and as I said before, Sonic has confirmed some compatibility issues, but no specifics yet as to fixes or if the two programs just flat out won't work together. Has anyone had experience with this, or heard of compatibility problems? Do you know of any solutions? Thanks . |
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