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After loading Windows updates and removing some unused
programs I restarted Windows XP Home Edition...when chosing the user to login it would load user settings and immediately logoff. I then started in Safe mode and chose Administrator...again- logged in and immediately logged off I cannot get to any desktop at all to get to a restore point. I cannot figure out in this maze of a website how I can send this question to microsoft tech support via email. .... any suggestions? |
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#2
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"Rick" wrote:
After loading Windows updates and removing some unused programs I restarted Windows XP Home Edition...when chosing the user to login it would load user settings and immediately logoff. I then started in Safe mode and chose Administrator...again- logged in and immediately logged off I cannot get to any desktop at all to get to a restore point. I cannot figure out in this maze of a website how I can send this question to microsoft tech support via email. Check if you can correct this with the System Restore tool. "How to Start System Restore Tool From a Command Prompt in Windows XP" (http://support.microsoft.com/?kbid=304449) -- (tm) |
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I tried this, and it won't let me log in as adminstrator, either. When you
click on the owner or administrator account button, it says it's starting to load your settings, then it logs out. "Thorsten Matzner" wrote: "Rick" wrote: After loading Windows updates and removing some unused programs I restarted Windows XP Home Edition...when chosing the user to login it would load user settings and immediately logoff. I then started in Safe mode and chose Administrator...again- logged in and immediately logged off I cannot get to any desktop at all to get to a restore point. I cannot figure out in this maze of a website how I can send this question to microsoft tech support via email. Check if you can correct this with the System Restore tool. "How to Start System Restore Tool From a Command Prompt in Windows XP" (http://support.microsoft.com/?kbid=304449) -- (tm) |
#4
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Hi,
Run a spyware cleaner lately? The userinit value may have been corrupted by the removal of blazefind. It adds wsaupdater.exe to the logon value in the system registry, sometimes appending it, sometimes replacing it. Running Adaware or other cleaners detects and removes wsaupdater.exe, but doesn't correct the registry damage. If this is the case, then you may need to load the registry hive from another installation and change it. This is the key: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon Userinit string value should be: C:\WINDOWS\system32\userinit.exe, On the damaged installations it's one of these: C:\WINDOWS\system32\wsaupdater.exe, C:\WINDOWS\system32\userinit.exe,C:\WINDOWS\system 32\wsaupdater.exe, Another "quickie" method of resolution is to load the Recovery Console (see below), copy userinit.exe as wsaupdater.exe from the command prompt, then restart normally. Once in, go and change the registry value back to what it's supposed to be and delete the copied file. To do this, use these commands: C:\Windows C:\Windowscopy C:\Windows\system32\userinit.exe C:\Windows\system32\wsaupdater.exe Then you can exit once completed. HOW TO: Install and Use the Recovery Console in Windows XP [Q307654] http://support.microsoft.com/?kbid=307654 This can also be done by using the 6 disk boot floppy set mentioned in the above article, as it loads enough of the Recovery Console so that you can copy the file. This is particularly useful if you have an OEM installation that includes only a Restore CD, or no disk at all. -- Best of Luck, Rick Rogers, aka "Nutcase" - Microsoft MVP http://mvp.support.microsoft.com/ Associate Expert - WindowsXP Expert Zone www.microsoft.com/windowsxp/expertzone Windows help - www.rickrogers.org "Oghma" wrote in message ... I tried this, and it won't let me log in as adminstrator, either. When you click on the owner or administrator account button, it says it's starting to load your settings, then it logs out. "Thorsten Matzner" wrote: "Rick" wrote: After loading Windows updates and removing some unused programs I restarted Windows XP Home Edition...when chosing the user to login it would load user settings and immediately logoff. I then started in Safe mode and chose Administrator...again- logged in and immediately logged off I cannot get to any desktop at all to get to a restore point. I cannot figure out in this maze of a website how I can send this question to microsoft tech support via email. Check if you can correct this with the System Restore tool. "How to Start System Restore Tool From a Command Prompt in Windows XP" (http://support.microsoft.com/?kbid=304449) -- (tm) |
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