MS Office freezes computer

No matter which Microsoft Office programs from 2003 that I am using on
this Athlon system (Windows XP with all updates current, running Norton
SystemWorks {latest version} and the last updated version of Zone
Alarm), the system freezes and I have to reset it constantly, no matter
what I might be working on at the time.

Most recently; am printing from MS Office Word 2003 to an HP psc 1210v
all-in-one (printer, scanner, copier) printer.

When I installed the driver for this printer, the disk said it was for
use in Windows XP.

I have all the recent service packs installed in this OS.

Would this possibly be a driver issue?

The printer is running on a USB port, and all ports are scanning with no
problems showing up in the properties' tabs off My Computer. . .

Help?

Thanks in advance,

Feather

Try disabling/removing the Norton AV office plugin.

"Feather Forestwalker" wrote in message
nk.net...
No matter which Microsoft Office programs from 2003 that I am using on
this Athlon system (Windows XP with all updates current, running Norton
SystemWorks {latest version} and the last updated version of Zone
Alarm), the system freezes and I have to reset it constantly, no matter
what I might be working on at the time.

Most recently; am printing from MS Office Word 2003 to an HP psc 1210v
all-in-one (printer, scanner, copier) printer.

When I installed the driver for this printer, the disk said it was for
use in Windows XP.

I have all the recent service packs installed in this OS.

Would this possibly be a driver issue?

The printer is running on a USB port, and all ports are scanning with no
problems showing up in the properties' tabs off My Computer. . .

Help?

Thanks in advance,

Feather

DL wrote:
Try disabling/removing the Norton AV office plugin.

Thanks. Where would that be located? I cannot find it in Norton
SystemWorks 2005?

Thanks again in advance,

Feather


"Feather Forestwalker" wrote in message
nk.net...

No matter which Microsoft Office programs from 2003 that I am using on
this Athlon system (Windows XP with all updates current, running Norton
SystemWorks {latest version} and the last updated version of Zone
Alarm), the system freezes and I have to reset it constantly, no matter
what I might be working on at the time.

Most recently; am printing from MS Office Word 2003 to an HP psc 1210v
all-in-one (printer, scanner, copier) printer.

When I installed the driver for this printer, the disk said it was for
use in Windows XP.

I have all the recent service packs installed in this OS.

Would this possibly be a driver issue?

The printer is running on a USB port, and all ports are scanning with no
problems showing up in the properties' tabs off My Computer. . .

Help?

Thanks in advance,

Feather

Allthough I dont use NSW2005, on previous versions the office plugin
activation was located in Norton AV/ Options/ Miscellaneous. ( double click
AV icon on tool bar to open)

"Feather Forestwalker" wrote in message
nk.net...
DL wrote:
Try disabling/removing the Norton AV office plugin.

Thanks. Where would that be located? I cannot find it in Norton
SystemWorks 2005?

Thanks again in advance,

Feather


"Feather Forestwalker" wrote in message
nk.net...

No matter which Microsoft Office programs from 2003 that I am using on
this Athlon system (Windows XP with all updates current, running Norton
SystemWorks {latest version} and the last updated version of Zone
Alarm), the system freezes and I have to reset it constantly, no matter
what I might be working on at the time.

Most recently; am printing from MS Office Word 2003 to an HP psc 1210v
all-in-one (printer, scanner, copier) printer.

When I installed the driver for this printer, the disk said it was for
use in Windows XP.

I have all the recent service packs installed in this OS.

Would this possibly be a driver issue?

The printer is running on a USB port, and all ports are scanning with no
problems showing up in the properties' tabs off My Computer. . .

Help?

Thanks in advance,

Feather

DL wrote:

Allthough I dont use NSW2005, on previous versions the office plugin
activation was located in Norton AV/ Options/ Miscellaneous. ( double click
AV icon on tool bar to open)


Hi, DL,

There doesn't seem to be a Miscellaneous in NAV / SystemWorks 2005: it
has no reference at all.

Could this possibly be a Service Pack 2 problem?

I ran the repair part of MS Office in Add/Remove Programs earlier, but
have yet to test out whether or not the program will freeze whenever I
use one of them. (Very busy).

I hope I will have time tomorrow night. . .

thanks again in advance,

Feather

Its located under OptionsAnti VirusMiscellaneous untick enable office
plugin
The options are accessible from the NIS Icon in the taskbar

"Feather Forestwalker" wrote in message
hlink.net...
DL wrote:

Allthough I dont use NSW2005, on previous versions the office plugin
activation was located in Norton AV/ Options/ Miscellaneous. ( double
click
AV icon on tool bar to open)


Hi, DL,

There doesn't seem to be a Miscellaneous in NAV / SystemWorks 2005: it
has no reference at all.

Could this possibly be a Service Pack 2 problem?

I ran the repair part of MS Office in Add/Remove Programs earlier, but
have yet to test out whether or not the program will freeze whenever I
use one of them. (Very busy).

I hope I will have time tomorrow night. . .

thanks again in advance,

Feather

DL wrote:
Its located under OptionsAnti VirusMiscellaneous untick enable office
plugin
The options are accessible from the NIS Icon in the taskbar

There is nothing under Options called Miscellaneous. . .and nothing
called enable office plugin.

It's NAV/NSW 2005. . .

Thanks again,

Feather

Feather Forestwalker wrote:

DL wrote:

Its located under OptionsAnti VirusMiscellaneous untick enable
office
plugin
The options are accessible from the NIS Icon in the taskbar


There is nothing under Options called Miscellaneous. . .and nothing
called enable office plugin.

It's NAV/NSW 2005. . .

Thanks again,

Feather

Sheesh, talk about being a dense-brain. (ME)

I FOUND the Options and disabled the MSOffice plugin.

NOW it freezes with ANY program, though this seems to be happening less
often now?

Any ideas?

Feather