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Scanner wont connect
I have a HP 735 all in one which has been working fine.
I assume that after upgrading to PS 2 I now have a problem. The printer and copier work fine. On attempting to scan I, get a message, scanner cannot connect to PC. I have found reference to the problem at HP site and it redirects to MS see http://support.microsoft.com/default...b;en-us;867780 can anyone direct me to the place I may access the "hotfix" referred to please. Regards, Bob. |
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#2
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Scanner wont connect
All hotfixes can be accessed thru microsoft via a land line,the #800 936 5700
You need customer service,or wait till hotfix is mentioned,after a tech rep goes thru it with you the fix is sent via e-mail. "Sweet and Sour" wrote: I have a HP 735 all in one which has been working fine. I assume that after upgrading to PS 2 I now have a problem. The printer and copier work fine. On attempting to scan I, get a message, scanner cannot connect to PC. I have found reference to the problem at HP site and it redirects to MS see http://support.microsoft.com/default...b;en-us;867780 can anyone direct me to the place I may access the "hotfix" referred to please. Regards, Bob. |
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