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Help for a friend



 
 
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Old December 4th 17, 11:12 PM posted to alt.comp.os.windows-10
Alek
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Posts: 619
Default Help for a friend

A dear old friend called me in a panic -- "my computer won't boot".
Windows 10 on an 8-year-old PC.

I walked him though all the repair/restore/reset options and nothing worked.

Any thoughts as to what is wrong?

Since he needs to pay bills online no later than Thursday, I suggested
he go out and buy a new computer, and set it up for the most important
tasks. And then we can consider getting his files off the old HD onto
the new.

What do you think?

Please, no snarky remarks. We're both 83 y.o. and have lost a few brain
cells. No, he hasn't made any backups although he did copy some files to
thumb drives.

Oh, he lives an hour away and doesn't drive at night. I hardly drive at
all these days.

Thanks.
 




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