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#1
December 29th 08, 06:02 PM
posted to microsoft.public.windowsxp.help_and_support
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Multiple BSODs on boot/startup
I get multiple BSODs when i start the system. The most common ones are page_fault_in_non_paged_area, irql_not_les_or_equal, bsod regarding some klif.sys file Lately i got a "fatal system error" BSOD and a "Memory_management" one. I found an article related to the last error on the microsoft help center but the security update which they recommended was for SP2 and i already have SP3, so that update dint work. I recently got my motherboard repaired, c: formatted and xp reinstalled and a new stick of RAM. Any help would be greatly appreciated since i'm tired of googling all these errors and not getting any resolution. P.S. after 3 or 4 BSODs, the system boots up fine -- karanberry ------------------------------------------------------------------------ karanberry's Profile: http://forums.techarena.in/members/karanberry.htm View this thread: http://forums.techarena.in/windows-x...rt/1094861.htm http://forums.techarena.in 
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#2
December 29th 08, 06:44 PM
posted to microsoft.public.windowsxp.help_and_support
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Multiple BSODs on boot/startup
Do you or have you had Kaspersky or Zone Alarm Security software?
You need to post complete copies of the Stop Error reports! You need to post a more complete and accurate copy of the Stop Error report. Disable automatic restart on system failure. This should help by allowing time to write down the STOP code properly. Keep pressing the F8 key during Start-Up and select option - Disable automatic restart on system failure. Do not re-enable automatic restart on system failure. Check for variants of the Stop Error message. Do the errors occur if you boot to safe mode? -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ karanberry wrote: I get multiple BSODs when i start the system. The most common ones are page_fault_in_non_paged_area, irql_not_les_or_equal, bsod regarding some klif.sys file Lately i got a "fatal system error" BSOD and a "Memory_management" one. I found an article related to the last error on the microsoft help center but the security update which they recommended was for SP2 and i already have SP3, so that update dint work. I recently got my motherboard repaired, c: formatted and xp reinstalled and a new stick of RAM. Any help would be greatly appreciated since i'm tired of googling all these errors and not getting any resolution. P.S. after 3 or 4 BSODs, the system boots up fine
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#3
December 29th 08, 07:26 PM
posted to microsoft.public.windowsxp.help_and_support
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Multiple BSODs on boot/startup
I had kaspersky and now have zone alarm Have already disabled automatic restart I'll note the stop codes the next time and post them here (sorry about that!) I don't remember whether i got the blue screens when i booted into safe mode, will check that tomo and update you thanks so much! -- karanberry ------------------------------------------------------------------------ karanberry's Profile: http://forums.techarena.in/members/karanberry.htm View this thread: http://forums.techarena.in/windows-x...rt/1094861.htm http://forums.techarena.in
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#4
December 29th 08, 07:31 PM
posted to microsoft.public.windowsxp.help_and_support
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Multiple BSODs on boot/startup
klif.sys
http://www.google.com/search?q=klif....x=&startPage=1 What exactly do you mean by motherboard repair? -- ---- Crosspost, do not multipost http://www.blakjak.demon.co.uk/mul_crss.htm How to ask a question http://support.microsoft.com/kb/555375 Help Us Help You http://dts-l.net/goodpost.htm "karanberry" wrote in message ... I get multiple BSODs when i start the system. The most common ones are page_fault_in_non_paged_area, irql_not_les_or_equal, bsod regarding some klif.sys file Lately i got a "fatal system error" BSOD and a "Memory_management" one. I found an article related to the last error on the microsoft help center but the security update which they recommended was for SP2 and i already have SP3, so that update dint work. I recently got my motherboard repaired, c: formatted and xp reinstalled and a new stick of RAM. Any help would be greatly appreciated since i'm tired of googling all these errors and not getting any resolution. P.S. after 3 or 4 BSODs, the system boots up fine -- karanberry ------------------------------------------------------------------------ karanberry's Profile: http://forums.techarena.in/members/karanberry.htm View this thread: http://forums.techarena.in/windows-x...rt/1094861.htm http://forums.techarena.in
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#5
December 30th 08, 05:33 AM
posted to microsoft.public.windowsxp.help_and_support
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Multiple BSODs on boot/startup
Well i'm not very good with hardware so cant tell u in detail but i think one of the problems was bulging capacitors, the system was not starting up so had to give it for repair. I located the klif.sys file and have put it in the recycle bin for now. Dint get any bsod today on startup and was able to boot into safe mode easily as well. However, booting up normally, explorer dint start properly, had to restart it from the task manager, and zone alarm dint load automatically either. -- karanberry ------------------------------------------------------------------------ karanberry's Profile: http://forums.techarena.in/members/karanberry.htm View this thread: http://forums.techarena.in/windows-x...rt/1094861.htm http://forums.techarena.in
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#6
December 30th 08, 08:21 AM
posted to microsoft.public.windowsxp.help_and_support
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Multiple BSODs on boot/startup
well booted again, this is what happened: 1. On booting the first time, the system restarted 2. The second time i got the following bsod: -A process or thread critical to system operation has unexpectedly exited or been terminated STOP:0x000000F4 (0x00000003,0x83012DA0,0x83012F14,0x800FB046) Beginning dump of physical memory Physical memory dump complete- 3. Then i booted into safe mode without any issues 4. Restarted, reached the desktop but explorer wouldn't load 5. Went back to safe mode and restored the klif.sys file 6. Restarted and got a normal bootup -- karanberry ------------------------------------------------------------------------ karanberry's Profile: http://forums.techarena.in/members/karanberry.htm View this thread: http://forums.techarena.in/windows-x...rt/1094861.htm http://forums.techarena.in
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#7
December 30th 08, 09:45 AM
posted to microsoft.public.windowsxp.help_and_support
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Multiple BSODs on boot/startup
What version of Zone Alarm is installed? Are totally reliant on Zone
Alarm for security? -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ karanberry wrote: I had kaspersky and now have zone alarm Have already disabled automatic restart I'll note the stop codes the next time and post them here (sorry about that!) I don't remember whether i got the blue screens when i booted into safe mode, will check that tomo and update you thanks so much!
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#8
December 30th 08, 11:18 AM
posted to microsoft.public.windowsxp.help_and_support
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Multiple BSODs on boot/startup
You need to eliminate this as a possibilty: http://support.microsoft.com/kb/330100 The Stop Error report for this error is less helpful than most: http://msdn2.microsoft.com/en-us/library/ms797140.aspx You may get an answer by running the Windows Debugger on the memory dump but it is a challenging task for a typical user: http://www.microsoft.com/whdc/devtoo...g/default.mspx Another way to investigate your hard drive is to use HD Tune. Try HD Tune only gives information and does not fix any problems. Download and run it and see what it turns up. You want HD Tune (freeware) version 2.55 not HD Tune Pro (not Freeware) version 3.00. http://www.hdtune.com/ Select the Info tabs and place the cursor on the drive under Drive letter and then double click the two page icon ( copy to Clipboard ) and copy into a further message. Select the Health tab and then double click the two page icon ( copy to Clipboard ) and copy into a further message. Make sure you do a full surface scan with HD Tune. -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ karanberry wrote: well booted again, this is what happened: 1. On booting the first time, the system restarted 2. The second time i got the following bsod: -A process or thread critical to system operation has unexpectedly exited or been terminated STOP:0x000000F4 (0x00000003,0x83012DA0,0x83012F14,0x800FB046) Beginning dump of physical memory Physical memory dump complete- 3. Then i booted into safe mode without any issues 4. Restarted, reached the desktop but explorer wouldn't load 5. Went back to safe mode and restored the klif.sys file 6. Restarted and got a normal bootup
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#9
December 30th 08, 03:38 PM
posted to microsoft.public.windowsxp.help_and_support
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Multiple BSODs on boot/startup
My version of zone alarm is 7.0.483 and unfortunately i am dependent on it  @Gerry Regarding the article that you mentioned (http://support.microsoft.com/kb/330100), my comp does stop responding when i try to resume it from standby but i dont get any error message, i just have to restart it...but can you please simplify the resolution part of this, i just cant follow. Also, ill use HDtune and let you know the results soon Thanks! -- karanberry ------------------------------------------------------------------------ karanberry's Profile: http://forums.techarena.in/members/karanberry.htm View this thread: http://forums.techarena.in/windows-x...rt/1094861.htm http://forums.techarena.in
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#10
December 30th 08, 04:48 PM
posted to microsoft.public.windowsxp.help_and_support
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Multiple BSODs on boot/startup
http://www.helpwithpcs.com/upgrading...hard-drive.htm
Zone Alarm 7.0.483 is a standalone firewall. What anti-virus and anti-spyware products are you using? -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ karanberry wrote: My version of zone alarm is 7.0.483 and unfortunately i am dependent on it @Gerry Regarding the article that you mentioned (http://support.microsoft.com/kb/330100), my comp does stop responding when i try to resume it from standby but i dont get any error message, i just have to restart it...but can you please simplify the resolution part of this, i just cant follow. Also, ill use HDtune and let you know the results soon Thanks!
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#11
December 30th 08, 05:41 PM
posted to microsoft.public.windowsxp.help_and_support
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Multiple BSODs on boot/startup
thanks for the link, will follow it tomo...regarding zone alarm i upgraded to use the full security suite so ZA's anti-virus and anti-spyware itself. These are the results from HD Tune...the error scan showed all green HD Tune: WDC WD400BB-23DEA0 Information Firmware version : 05.03E05 Serial number : WD-WMAD1H156995 Capacity : 37.3 GB (~40.0 GB) Buffer size : 2048 KB Standard : ATA/ATAPI-5 Supported mode : UDMA Mode 5 (Ultra ATA/100) Current mode : UDMA Mode 2 (Ultra ATA/33) S.M.A.R.T : yes 48-bit Address : no Read Look-Ahead : yes Write Cache : yes Host Protected Area : yes Device Configuration Overlay : yes Automatic Acoustic Management: yes Power Management : yes Advanced Power Management : no Power-up in Standby : no Security Mode : yes Firmware Upgradable : yes Partition : 1 Drive letter : C:\ Label : Capacity : 19085 MB Usage : 55.86% Type : NTFS Bootable : Yes Partition : 2 Drive letter : D:\ Label : Capacity : 19077 MB Usage : 65.88% Type : FAT32 Bootable : No ================================================== ===================================== HD Tune: WDC WD400BB-23DEA0 Health ID Current Worst ThresholdData Status (01) Raw Read Error Rate 200 196 51 0 Ok (03) Spin Up Time 102 94 21 2283 Ok (04) Start/Stop Count 93 93 40 7293 Ok (05) Reallocated Sector Count 200 200 140 0 Ok (07) Seek Error Rate 200 200 51 0 Ok (09) Power On Hours Count 85 85 0 11250 Ok (0A) Spin Retry Count 100 100 51 0 Ok (0B) Calibration Retry Count 100 100 51 0 Ok (0C) Power Cycle Count 94 94 0 6904 Ok (C4) Reallocated Event Count 200 200 0 0 Ok (C5) Current Pending Sector 200 200 0 0 Ok (C6) Offline Uncorrectable 200 200 0 0 Ok (C7) Ultra DMA CRC Error Count 200 200 0 0 Ok (C8) Write Error Rate 200 200 51 0 Ok Power On Time : 11250 Health Status : Ok -- karanberry ------------------------------------------------------------------------ karanberry's Profile: http://forums.techarena.in/members/karanberry.htm View this thread: http://forums.techarena.in/windows-x...rt/1094861.htm http://forums.techarena.in
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#12
December 30th 08, 07:46 PM
posted to microsoft.public.windowsxp.help_and_support
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Multiple BSODs on boot/startup
This is not a subject upon which I am knowledgeable but I think you need to ask more questions about your hard disk: Supported mode : UDMA Mode 5 (Ultra ATA/100) Current mode : UDMA Mode 2 (Ultra ATA/33) http://www.wdc.com/en/products/Products.asp?DriveID=8 http://www.erodov.com/forums/hard-di...tion/7912.html http://snipurl.com/99rql [wdc_custhelp_com] http://snipurl.com/99rvv [wdc_custhelp_com] -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ karanberry wrote: thanks for the link, will follow it tomo...regarding zone alarm i upgraded to use the full security suite so ZA's anti-virus and anti-spyware itself. These are the results from HD Tune...the error scan showed all green HD Tune: WDC WD400BB-23DEA0 Information Firmware version : 05.03E05 Serial number : WD-WMAD1H156995 Capacity : 37.3 GB (~40.0 GB) Buffer size : 2048 KB Standard : ATA/ATAPI-5 Supported mode : UDMA Mode 5 (Ultra ATA/100) Current mode : UDMA Mode 2 (Ultra ATA/33) S.M.A.R.T : yes 48-bit Address : no Read Look-Ahead : yes Write Cache : yes Host Protected Area : yes Device Configuration Overlay : yes Automatic Acoustic Management: yes Power Management : yes Advanced Power Management : no Power-up in Standby : no Security Mode : yes Firmware Upgradable : yes Partition : 1 Drive letter : C:\ Label : Capacity : 19085 MB Usage : 55.86% Type : NTFS Bootable : Yes Partition : 2 Drive letter : D:\ Label : Capacity : 19077 MB Usage : 65.88% Type : FAT32 Bootable : No ================================================== ===================================== HD Tune: WDC WD400BB-23DEA0 Health ID Current Worst ThresholdData Status (01) Raw Read Error Rate 200 196 51 0 Ok (03) Spin Up Time 102 94 21 2283 Ok (04) Start/Stop Count 93 93 40 7293 Ok (05) Reallocated Sector Count 200 200 140 0 Ok (07) Seek Error Rate 200 200 51 0 Ok (09) Power On Hours Count 85 85 0 11250 Ok (0A) Spin Retry Count 100 100 51 0 Ok (0B) Calibration Retry Count 100 100 51 0 Ok (0C) Power Cycle Count 94 94 0 6904 Ok (C4) Reallocated Event Count 200 200 0 0 Ok (C5) Current Pending Sector 200 200 0 0 Ok (C6) Offline Uncorrectable 200 200 0 0 Ok (C7) Ultra DMA CRC Error Count 200 200 0 0 Ok (C8) Write Error Rate 200 200 51 0 Ok Power On Time : 11250 Health Status : Ok
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#13
December 31st 08, 06:16 PM
posted to microsoft.public.windowsxp.help_and_support
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Multiple BSODs on boot/startup
On Mon, 29 Dec 2008 23:32:25 +0530, karanberry
wrote: I get multiple BSODs when i start the system. The most common ones are page_fault_in_non_paged_area, irql_not_les_or_equal, bsod regarding some klif.sys file Lately i got a "fatal system error" BSOD and a "Memory_management" one. I found an article related to the last error on the microsoft help center but the security update which they recommended was for SP2 and i already have SP3, so that update dint work. I recently got my motherboard repaired, c: formatted and xp reinstalled and a new stick of RAM. Any help would be greatly appreciated since i'm tired of googling all these errors and not getting any resolution. P.S. after 3 or 4 BSODs, the system boots up fine A couple of possibilities: Whoever repaired your mobo "dint" do a good job. I repair motherboards that have the 'capacitor plague' and some are just too far gone to fix. Sometimes, the voltage regulators associated with the bloated capacitors are just too damaged to work again. You may need to replace the mobo. Memory - since the shop added a RAM stick, I would remove it to see if it might be the cause of your BSD's. NRJ
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#14
January 4th 09, 04:17 PM
posted to microsoft.public.windowsxp.help_and_support
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Multiple BSODs on boot/startup
well the problem looks like its with the new RAM...the funny thing is restarting the comp is not a problem but booting it is a pain!! anyway to resolve it without having to remove the RAM?!! :P -- karanberry ------------------------------------------------------------------------ karanberry's Profile: http://forums.techarena.in/members/karanberry.htm View this thread: http://forums.techarena.in/windows-x...rt/1094861.htm http://forums.techarena.in
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#15
January 4th 09, 04:55 PM
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Multiple BSODs on boot/startup
On Sun, 4 Jan 2009 21:47:09 +0530, karanberry
wrote: well the problem looks like its with the new RAM...the funny thing is restarting the comp is not a problem but booting it is a pain!! anyway to resolve it without having to remove the RAM?!! :P That is a really DUMB question.
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