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#1
January 17th 06, 02:10 PM
posted to microsoft.public.windowsxp.help_and_support
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NERO7
I HAVE RECENTLY PUT NERO7 PREMIUM ONTO MY COMPUTER BUT NOW GET MESSAGE
NERO.EXE PROBLEM AND NEEDS TO CLOSE HAVE SENT REPORTS TO MICROSOFT BUT NO REPLIES, CAN ANYONE TELL ME HOW TO SOLVE THE PROBLEM. 
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#2
January 17th 06, 02:40 PM
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NERO7
Ian
No answers unfortunately, but if it adds weight I too have exatcly the same problem. It only happens when I try to burn/rip sound related files. When I click on any sound related icons the entire window minimizes and the error report pops up. It works OK with pictures/video. I have had it for a month and have given up with it! Wouldn't mind but it did cost a few quid. "IAN RENSHAW" wrote: I HAVE RECENTLY PUT NERO7 PREMIUM ONTO MY COMPUTER BUT NOW GET MESSAGE NERO.EXE PROBLEM AND NEEDS TO CLOSE HAVE SENT REPORTS TO MICROSOFT BUT NO REPLIES, CAN ANYONE TELL ME HOW TO SOLVE THE PROBLEM.
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#3
January 17th 06, 03:03 PM
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NERO7
Eric Sullivan wrote:
Ian No answers unfortunately, but if it adds weight I too have exatcly the same problem. It only happens when I try to burn/rip sound related files. When I click on any sound related icons the entire window minimizes and the error report pops up. It works OK with pictures/video. I have had it for a month and have given up with it! Wouldn't mind but it did cost a few quid. "IAN RENSHAW" wrote: I HAVE RECENTLY PUT NERO7 PREMIUM ONTO MY COMPUTER BUT NOW GET MESSAGE NERO.EXE PROBLEM AND NEEDS TO CLOSE HAVE SENT REPORTS TO MICROSOFT BUT NO REPLIES, CAN ANYONE TELL ME HOW TO SOLVE THE PROBLEM. Has either of you contacted Nero regarding the problem? Usually they put updates on there site, make sure you have the latest version. P.S. Ian please don't yell! Turn off your caps lock.
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#4
January 17th 06, 03:08 PM
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NERO7
DrJoel wrote:
Eric Sullivan wrote: Ian No answers unfortunately, but if it adds weight I too have exatcly the same problem. It only happens when I try to burn/rip sound related files. When I click on any sound related icons the entire window minimizes and the error report pops up. It works OK with pictures/video. I have had it for a month and have given up with it! Wouldn't mind but it did cost a few quid. "IAN RENSHAW" wrote: I HAVE RECENTLY PUT NERO7 PREMIUM ONTO MY COMPUTER BUT NOW GET MESSAGE NERO.EXE PROBLEM AND NEEDS TO CLOSE HAVE SENT REPORTS TO MICROSOFT BUT NO REPLIES, CAN ANYONE TELL ME HOW TO SOLVE THE PROBLEM. Has either of you contacted Nero regarding the problem? Usually they put updates on there site, make sure you have the latest version. P.S. Ian please don't yell! Turn off your caps lock. Here is the Nero support forum address: http://ww2.nero.com/nero7/enu/support.php
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#5
January 17th 06, 04:11 PM
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NERO7
DRJOEL thank you for your reply i have sent a message to nero and am waiting
for a reply,i have re-loaded nero6 and have no problems "IAN RENSHAW" wrote: I HAVE RECENTLY PUT NERO7 PREMIUM ONTO MY COMPUTER BUT NOW GET MESSAGE NERO.EXE PROBLEM AND NEEDS TO CLOSE HAVE SENT REPORTS TO MICROSOFT BUT NO REPLIES, CAN ANYONE TELL ME HOW TO SOLVE THE PROBLEM.
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#6
January 17th 06, 04:21 PM
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NERO7
IAN RENSHAW wrote:
DRJOEL thank you for your reply i have sent a message to nero and am waiting for a reply,i have re-loaded nero6 and have no problems "IAN RENSHAW" wrote: I HAVE RECENTLY PUT NERO7 PREMIUM ONTO MY COMPUTER BUT NOW GET MESSAGE NERO.EXE PROBLEM AND NEEDS TO CLOSE HAVE SENT REPORTS TO MICROSOFT BUT NO REPLIES, CAN ANYONE TELL ME HOW TO SOLVE THE PROBLEM. When I installed Nero a while back I had nothing but problems. I then tried Roxio and it was much easier to use, but was not as robust a program. My new PC came with Sonic My DVD which is from the same company as Roxio. It too is not a full featured program, but it will do the job.
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#7
January 17th 06, 10:29 PM
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NERO7
Nero 7 works just fine for me. You haven't installed properly or there is a
conflict with your setup. Nero has always been and is the best. Re-install it again! FRESH. Roxio might work ok however, but that doesn't solve your problem, it's your setup, you may have a problem there. There have been times when I've installed other programs with similar problems when reinstalling them they installed fine. Watch your background tasks like adware and virus utilities, make sure you turn them off or disable them before installing. Goodluck, Mickey "DrJoel" wrote in message ... IAN RENSHAW wrote: DRJOEL thank you for your reply i have sent a message to nero and am waiting for a reply,i have re-loaded nero6 and have no problems "IAN RENSHAW" wrote: I HAVE RECENTLY PUT NERO7 PREMIUM ONTO MY COMPUTER BUT NOW GET MESSAGE NERO.EXE PROBLEM AND NEEDS TO CLOSE HAVE SENT REPORTS TO MICROSOFT BUT NO REPLIES, CAN ANYONE TELL ME HOW TO SOLVE THE PROBLEM. When I installed Nero a while back I had nothing but problems. I then tried Roxio and it was much easier to use, but was not as robust a program. My new PC came with Sonic My DVD which is from the same company as Roxio. It too is not a full featured program, but it will do the job.
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#8
January 17th 06, 11:20 PM
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NERO7
thanks mickey i will try that and see what happens
"Mickey Mouse" wrote: Nero 7 works just fine for me. You haven't installed properly or there is a conflict with your setup. Nero has always been and is the best. Re-install it again! FRESH. Roxio might work ok however, but that doesn't solve your problem, it's your setup, you may have a problem there. There have been times when I've installed other programs with similar problems when reinstalling them they installed fine. Watch your background tasks like adware and virus utilities, make sure you turn them off or disable them before installing. Goodluck, Mickey "DrJoel" wrote in message ... IAN RENSHAW wrote: DRJOEL thank you for your reply i have sent a message to nero and am waiting for a reply,i have re-loaded nero6 and have no problems "IAN RENSHAW" wrote: I HAVE RECENTLY PUT NERO7 PREMIUM ONTO MY COMPUTER BUT NOW GET MESSAGE NERO.EXE PROBLEM AND NEEDS TO CLOSE HAVE SENT REPORTS TO MICROSOFT BUT NO REPLIES, CAN ANYONE TELL ME HOW TO SOLVE THE PROBLEM. When I installed Nero a while back I had nothing but problems. I then tried Roxio and it was much easier to use, but was not as robust a program. My new PC came with Sonic My DVD which is from the same company as Roxio. It too is not a full featured program, but it will do the job.
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#9
January 18th 06, 11:15 PM
posted to microsoft.public.windowsxp.help_and_support
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NERO7
tried what mickey said but no sucess anyone got any idea how to solve the
problem. "IAN RENSHAW" wrote: thanks mickey i will try that and see what happens "Mickey Mouse" wrote: Nero 7 works just fine for me. You haven't installed properly or there is a conflict with your setup. Nero has always been and is the best. Re-install it again! FRESH. Roxio might work ok however, but that doesn't solve your problem, it's your setup, you may have a problem there. There have been times when I've installed other programs with similar problems when reinstalling them they installed fine. Watch your background tasks like adware and virus utilities, make sure you turn them off or disable them before installing. Goodluck, Mickey "DrJoel" wrote in message ... IAN RENSHAW wrote: DRJOEL thank you for your reply i have sent a message to nero and am waiting for a reply,i have re-loaded nero6 and have no problems "IAN RENSHAW" wrote: I HAVE RECENTLY PUT NERO7 PREMIUM ONTO MY COMPUTER BUT NOW GET MESSAGE NERO.EXE PROBLEM AND NEEDS TO CLOSE HAVE SENT REPORTS TO MICROSOFT BUT NO REPLIES, CAN ANYONE TELL ME HOW TO SOLVE THE PROBLEM. When I installed Nero a while back I had nothing but problems. I then tried Roxio and it was much easier to use, but was not as robust a program. My new PC came with Sonic My DVD which is from the same company as Roxio. It too is not a full featured program, but it will do the job.
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#10
January 19th 06, 12:36 AM
posted to microsoft.public.windowsxp.help_and_support
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NERO7
Have you called Nero? You get free telephone support for a brief period
after purchase. "IAN RENSHAW" wrote in message ... tried what mickey said but no sucess anyone got any idea how to solve the problem. "IAN RENSHAW" wrote: thanks mickey i will try that and see what happens "Mickey Mouse" wrote: Nero 7 works just fine for me. You haven't installed properly or there is a conflict with your setup. Nero has always been and is the best. Re-install it again! FRESH. Roxio might work ok however, but that doesn't solve your problem, it's your setup, you may have a problem there. There have been times when I've installed other programs with similar problems when reinstalling them they installed fine. Watch your background tasks like adware and virus utilities, make sure you turn them off or disable them before installing. Goodluck, Mickey "DrJoel" wrote in message ... IAN RENSHAW wrote: DRJOEL thank you for your reply i have sent a message to nero and am waiting for a reply,i have re-loaded nero6 and have no problems "IAN RENSHAW" wrote: I HAVE RECENTLY PUT NERO7 PREMIUM ONTO MY COMPUTER BUT NOW GET MESSAGE NERO.EXE PROBLEM AND NEEDS TO CLOSE HAVE SENT REPORTS TO MICROSOFT BUT NO REPLIES, CAN ANYONE TELL ME HOW TO SOLVE THE PROBLEM. When I installed Nero a while back I had nothing but problems. I then tried Roxio and it was much easier to use, but was not as robust a program. My new PC came with Sonic My DVD which is from the same company as Roxio. It too is not a full featured program, but it will do the job.
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#11
January 19th 06, 02:47 AM
posted to microsoft.public.windowsxp.help_and_support
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Don't even THINK of using Roxio of you have more than two drive letters..
"Mickey Mouse" wrote:
Roxio might work ok however, but that doesn't solve your problem, it's your setup, you may have a problem there. There have been times when I've installed other programs with similar problems when reinstalling them they installed fine. Watch your background tasks like adware and virus utilities, make sure you turn them off or disable them before installing. Goodluck, EZ CD Cremator 6 did this to my system twice: (Do not reduce to fit) http://webpages.charter.net/dwarner2/roxiovirus.jpg Last time was after a fresh reload. -- Email reply: please remove one letter from each side of "@" Spammers are Scammers. Exterminate them.
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#12
January 19th 06, 03:12 AM
posted to microsoft.public.windowsxp.help_and_support
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Don't even THINK of using Roxio of you have more than two drive letters..
How interesting...I have 10 drive letters in all and never had a problem with Easy CD and DVD Creator (v.6) or Easy Media Creator (v.7).
Steven "Doug Warner" wrote in message ... "Mickey Mouse" wrote: Roxio might work ok however, but that doesn't solve your problem, it's your setup, you may have a problem there. There have been times when I've installed other programs with similar problems when reinstalling them they installed fine. Watch your background tasks like adware and virus utilities, make sure you turn them off or disable them before installing. Goodluck, EZ CD Cremator 6 did this to my system twice: (Do not reduce to fit) http://webpages.charter.net/dwarner2/roxiovirus.jpg Last time was after a fresh reload. -- Email reply: please remove one letter from each side of "@" Spammers are Scammers. Exterminate them.
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#13
January 20th 06, 05:51 PM
posted to microsoft.public.windowsxp.help_and_support
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NERO7
well i have tried everything like removing my anti-virus and spyware
protection and still no luck it will work on my wifes pages but not on mine????????? "IAN RENSHAW" wrote: I HAVE RECENTLY PUT NERO7 PREMIUM ONTO MY COMPUTER BUT NOW GET MESSAGE NERO.EXE PROBLEM AND NEEDS TO CLOSE HAVE SENT REPORTS TO MICROSOFT BUT NO REPLIES, CAN ANYONE TELL ME HOW TO SOLVE THE PROBLEM.
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#14
January 20th 06, 08:13 PM
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NERO7
IAN RENSHAW wrote:
well i have tried everything like removing my anti-virus and spyware protection and still no luck it will work on my wifes pages but not on mine????????? "IAN RENSHAW" wrote: I HAVE RECENTLY PUT NERO7 PREMIUM ONTO MY COMPUTER BUT NOW GET MESSAGE NERO.EXE PROBLEM AND NEEDS TO CLOSE HAVE SENT REPORTS TO MICROSOFT BUT NO REPLIES, CAN ANYONE TELL ME HOW TO SOLVE THE PROBLEM. Have you thought about asking Ahead for help with their software?
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#15
January 21st 06, 12:28 AM
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NERO7
NO ROBERT I HAVNT DID NOT KNOW HOW TO CONTACT THEM ANY IDEAS sorry about
capitals "Robert Moir" wrote: IAN RENSHAW wrote: well i have tried everything like removing my anti-virus and spyware protection and still no luck it will work on my wifes pages but not on mine????????? "IAN RENSHAW" wrote: I HAVE RECENTLY PUT NERO7 PREMIUM ONTO MY COMPUTER BUT NOW GET MESSAGE NERO.EXE PROBLEM AND NEEDS TO CLOSE HAVE SENT REPORTS TO MICROSOFT BUT NO REPLIES, CAN ANYONE TELL ME HOW TO SOLVE THE PROBLEM. Have you thought about asking Ahead for help with their software?
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