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#1
August 19th 05, 09:11 PM
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Trying to Love IBM support for sp2
I am still trying to love IBM.
I have a problem with sp2, so I found my way to the support page for sp2 at Microsoft. Honest to god, it offers a phone number to call for unlimited support. The problem is that if you try to talk to someone he advises that he is not technical and there is no direct line to Support. The other choices lead back to the page http://support.microsoft.com/oas/def...spx?gprid=6794 where you came from. The only option available there is email with someone far far away who answers once per day or every other day. Has anyone found any other way? 
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