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"access is denied"
Norton AntiVirus has instructed me to delete certain
files using Windows Explorer. When I click on those files to delete them, however, I find that "access is denied". How do I get rid of those files?! |
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#2
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"access is denied"
wrote in message ... Norton AntiVirus has instructed me to delete certain files using Windows Explorer. When I click on those files to delete them, however, I find that "access is denied". How do I get rid of those files?! Does this article describe the issue you are having? Depends what you mean by "certain files" http://service1.symantec.com/SUPPORT...00092513515106 |
#3
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"access is denied"
Try it in Safe Mode:
Reboot tapping F8 each second. Select Safe Mode at the menu. -- Jupiter Jones [MVP] http://www3.telus.net/dandemar/ wrote in message ... Norton AntiVirus has instructed me to delete certain files using Windows Explorer. When I click on those files to delete them, however, I find that "access is denied". How do I get rid of those files?! |
#4
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"access is denied"
Apparently, that virus file may be residing in your System Restore folder.
To remove that virus file, you'll have to turn-off System Restore, reboot, then turn System Restore back on. How to turn on and turn off System Restore in Windows XP http://support.microsoft.com/default...&Product=winxp How to take ownership of a file or folder in Windows XP http://support.microsoft.com/default...&Product=winxp "Access is Denied" Error Message When You Try to Open a Folder http://support.microsoft.com/default...&Product=winxp -- Carey Frisch Microsoft MVP Windows XP - Shell/User Be Smart! Protect Your PC! http://www.microsoft.com/athome/secu...t/default.aspx ------------------------------------------------------------------------- "Anonymous" wrote: | Norton AntiVirus has instructed me to delete certain | files using Windows Explorer. When I click on those | files to delete them, however, I find that "access is | denied". How do I get rid of those files?! |
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